Job Descriptions

Purchasing & Operations

• OTB (Open to Buy)
• Forecast and plan buy
• Review Sales, Inventory, Profit and OTB Budgets vs actual performance to evaluate the achievability of budget using the OTB tool.
• Identifying risks and opportunities to present to the management and share with store leaders
• Review stores benchmark by analyzing historical sales, purchase index, SKU efficiency, and specific store needs as well as strategy planning
• Liaise with marketing team to plan opportunity promotional sales
• Liaise with business development team to suggest product placement and product mix on layout and planogram

Inventory Management

• Analyzing sales data, trends, customer demands and liaison with category manager to create inventory forecasts
• Monitoring inventory levels to ensure that they remain within healthy shelf life
• Tracking shelf life of goods under category of care, updating expiry date wherever applicable
• Managing of inventory under category of care to prevent shrinkage or aged stocks
• Coordinating with suppliers or third party distributors to ensure timely delivery of stocks
• Following SOPs to handle damaged goods or depletion of short shelf life items
• Tracking of shipments to ensure orders placed are all in and checking of invoices & shipping documents where all information are tally

Analysis

• Analyze categories to identify areas of product gaps and business opportunities to enhance competitive positioning
• Analyze market and industry trends to keep products and services in line with changing market conditions and consumer trends
• Managing of timelines & stakeholders for each new product development project
• Sales Data Analysis - Analysis of sales figures and patterns to identify trends & gaps for optimization of sales

Job requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in related field.
• 2 - 3 years of working experience in the retail industry merchandising, Experience in FMCG is a bonus
• Pro-active self-starter with strategic and analytical thinking skills and presentation skills
• Team player who co-operates well and thrives in a very competitive and fast paced environment.
• Excellent communication & strong business sense and acumen
• Effective Planning & Organization Skills/ Ability to lead
• Entrepreneurial Skills: trendspotting, innovative, good business judgment and acumen.

Job Responsibilities:

· Handle Accounts Receivable

· Handle Accounts Payable

· Handle General Ledger

· Handle GST filling

· Assists in the preparation of monthly financial statements for reporting

· Perform ad-hoc duties as assigned.

Job Requirements:

· Minimum Degree in Accountancy/ ACCA with minimum 2 years experience in similar capacity

· Possess initiative, willingness to learn.

· Independent and meticulous.

· Team player with good communication skills.

Qualification & Requirements

• Basic accounting knowledge
• 3 years of active work experience in either accounts or admin roles –
• preferably accounts role
• Good in listening, communication and following instructions.

Key Responsibilities

• Assist in accounts receivable and accounts payable functions
• General assistance with no specific allocation to defined functions

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

· Administer research grants and projects.

· Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.

· Payment processing of transport and general staff claims.

· Responding timely to enquiries pertaining to research grant financial matters.

· Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.

· Handling ad hoc duties as assigned.

Requirements

· A Polytechnic Diploma in Accountancy or its equivalent.

· 2 or 3 years of working experience in accounting.

· Organized and meticulous in handling numbers and data.

· An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.

· Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.

· Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.

· Experience in SAP would be an added advantage.

Closing Date: 15 March 2024

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Job Description

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

You will be part of the team responsible for conceptualising, designing, executing, facilitating and managing National Education (NE) Secondary & Post-Secondary Educational Institutes programmes for the entities managed by the Defence Collective Singapore (DCS). You will also plan and provide coordination to ensure in-centre, outreach and virtual programmes run smoothly and seamlessly while aligning with DCS’s goal and objectives. This position will report directly to Head of Secondary & PSEI School Programmes.

Responsibilities:

• Develop and implement National Education (NE) programmes for large scale NE Commemorative events and smaller class-based school learning journeys;
• Provide support to teams within School Programmes on key NE events;
• Monitor Key Performance Indicators (KPIs) including delivery reports, NE surveys, visitorship analysis and review action plans;
• Work closely with Sales team to promote NE programmes to target audience;
• Liaise with vendors in procuring goods and services for programme execution; and
• Other duties as assigned.

Requirements:

• Diploma / Degree in Arts & Social Sciences (majoring in Humanities or Public Policy) / Postgraduate Diploma in Education (MOE) would be advantageous;
• 1 to 2 years’ experience organising and delivering events or programmes (curriculum-based, sports, leadership, arts, etc.);
• Experience in Secondary/PSEI education preferred;
• Able to demonstrate excellent problem-solving and analytical thinking, communication, interpersonal, and facilitation skills;
• Excellent team player, motivated, takes initiative and able to work flexible hours when required;
• Able to multi-task and handle tight deadlines;
• Good command of spoken and written English;
• Good knowledge and application of MS Office applications, especially Word, PowerPoint and Excel; and
• Good project management skills

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Responsibilities: -

• Responsible for month end closing (AR, AP & GL); assist in the preparation of Management Reports on a monthly basis.
• Handle invoicing, account transactions, and monthly SOA, maintaining accuracy.
• Collaborate with company secretary, third-party agents, and professional advisors.
• Input General Journal for Provisional expenses
• Liaison with Auditor for year-end auditing
• Maintain good filing system
• Any other ad-hoc related duties assigned by the management.

Job Requirement

• Possess at least a GCE “A” Level / LCCI / Diploma or equivalent in accounting
• Minimum 3 years of accounting experience, preferably in a manufacturing environment.
• Some experience in stock and costing knowledge
• Training will be provided for those without relevant experience
• Proficient in Microsoft Excel applications
• Attentive to details and accuracy

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Addcel has been delivering deep value to clients across the Oil and Gas, Petrochemical, Energy, Pharmaceutical, Data Centers, Environmental Solutions and Infrastructure industries since 2010.

Specialising in Design & Building of utility systems, prefabrication/ DFMA works, facility & plant maintenance and construction implementation such as structural steel, piping, storage tanks & silos as well as the equipment installation, we take pride and passion in all that we do.

The Sales/Business Development Executive reports to the Director and is responsible for the below

• Communicating with clients closely to identify their needs and requirements.
• Preparing and delivering sales presentations to create sales opportunities.
• Relationship building with current and potential clients.
• Developing and presenting proposals for client’s business needs.
• Ensuring customer service with regular client follow up.
• Overseeing the sales lifecycle from prospecting to closing of contract.
• Innovating and overseeing the sales process for the business to attract new clients.
• Identifying and exploring opportunities that come up in new and existing markets.
• Review opportunities and challenges in accordance with the Company’s direction.
• Communicate with multiple internal stakeholders clearly and accurately on client requirements.

To be successful, you will need the below:

• Good Communication skills.
• Sales and Target driven
• Energetic

We believe in equal opportunity and do not discriminate on the basis of race, national origin, gender or age.

• Group medical insurance + dental coverage
• Gym facility

Responsibilities::

(1) Insurance

- Maintain company’s fleet and property insurance records.

- Managing company’s fleet insurance and update database accordingly

- Advise clients on insurance quotations, policy processing and all other motor insurance matters.

- Understand the client's motor insurance needs and provide proper advice.

- Follow up with existing clients for policy renewals.

- Negotiate with general insurers for best possible coverage and premium.

- Build and maintain strong relationship with insurance providers and customers.

- Provide regular concise reporting on performance and competitors.

- Work closely with the Motor Finance team to ensure all opportunities are optimized.

- Any other ad-hoc duties assigned.

Requirements:

- Candidate must possess at least a Degree (any field) and comes with a Certificate of General Insurance (CGI)

- At least 2 years of working experience in motor vehicle insurance related industry

- Proficient in MS Office Applications

- Have attention to detail and positive attitude with good communication skills

- Able to work under pressure and tight deadlines

- Have good Time Management, Responsible and Meticulous

- Comfortable to work in a fast paced, ever changing and highly digitized environment

Working hours:

· Mon to Fri - 8am to 4.30pm

· Company transportation is provided (to/from MRT stations like Kranji, Choa Chu Kang and Pioneer)

Responsibility

• Provide comprehensive administration to support on full spectrum of HR function including payroll, recruitment, orientation, training & development program etc.
• Manage end-to-end recruitment processes, including job postings, resume screening, interviewing, and candidate selection.
• Act as a point of contact for employee queries and concerns.
• Proactively address employee relations issues and contribute to a positive workplace culture.
• Maintain employee records and ensure compliance with labor laws and company policies.
• Well versed and to maintain up to date knowledge of MOM laws
• Prepare Employment Contract
• To participate in performing internal/ external audits
• Assist in building maintenance and facilities management

Job Requirements

• Minimum 2 to 3 years of relevant working experience.
• Diploma in Human Resources / Business
• Strong understanding of HR practices, employment laws and regulatory compliance requirements.
• Excellent at problem solving, meticulous and possess organizational skills.
• Team player with high levels of accountability.
• Strong interpersonal and communication skills.
• Proficient with MS Office

You will be involving in creating product contents and knowledge base articles used by diverse audience. Your creation serve as a bridging tool to effectively communicates complex information to the audience. You will be needed to actively collaborate with the product champions, UX designer and tech folks to gather information and translate it into clear, concise, and accurate documentation. The ideal candidate will need to have strong writing skills, technical aptitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Documentation Development: Create, review, update technical documentation related to company’s core products.

• Information Gathering: Collaborate with In-House Development team, Product Managers and other stakeholders to gather technical information and ensuring accuracy of documentation.

• Maintenance: Takes up ad-hoc documentation updates when needed, pre-sale or post sales as product usage or technology changes.

• Coordinates with translation specialists to ensure knowledgebase contents are suitable for global customers.

• Uploads localized contents to CMS systems.

• User Support: Assist in reproduction of issues escalated and provide viable solutions.

Requirements:

• Diploma/Nitec or equivalent qualification in English, Technical Writing, Computer Science, Electronic Engineering or a related field.

• Have some experience in related field preferably in a product company.

• Knowledge of HTML and CSS hands-on experience or other markup languages is preferred.

• Familiarity with content management systems (Contentful, Wikis, Wordpress).

• Exceptional writing, editing and proofreading skills.

• Ability to grasp technical concepts quickly and explain them in a concise and clear manner.

• Experience with graphic designs tools and techniques is good to have.

Attributes we looking for:

• Quick learner, critical thinker, multitasker and problem solver.

• Able to adapt to changing requirements and environment.

• Can work independently with less supervision as well as a team player with a collaborative mindset.

• Resourceful and persistent.

• Tech savvy (Background in audio devices or consumer electronics preferred).

• Proactive and customer-oriented attitude in delivery of work.

• Willing to work beyond standard hours on some occasions.

Position Summary

This position will support the management of foreign labour management and administrative matters.

Tasks and Responsibilities

• Manage the application, renewal and cancellation of work passes for direct employees
• Assist in the management of subcontractors by:
• Monitoring their headcount & reporting
• Online application, renewal and issuance of work permit
• Linking & delinking of contractors
• Close monitoring of contractors’ mandatory payment like CPF and levy contributions
• Assist in the benefits administration of employees
• Assist in the organization and facilitation of events.
• Assist in claims from telco, hospitals, travel agencies and others
• Assist in travel bookings for employees on ad-hoc basis
• Any other ad-hoc admin duties to support the departments at yard as assigned

Job Requirements

• At least 1 to 2 years work experience in administration and HR fields. Entry level candidates will be considered
• Minimum Diploma in Human Resource Management, Business or related discipline.
• Knowledge in work pass is an added advantage

Duties and Responsibilities

• Works closely with the superior in managing Finance team and its daily operations 
• Overseeing and reviewing day-to-day financial operations within the company, cash flow, invoicing, and other transactions 
• Able to lead and provide guidance to a team members to meet reporting deadlines 
• Prepare financial reports related to budgets, projections and monthly reports, etc. 
• Liaising with external party such as bank, auditors and tax agents 
• Monitor and review to ensure monthly, quarterly and year-end closing is going smoothly 
• Monitor and review schedules for the interim and year-end audit 
• Other assignment as assigned

Requirements

• Degree holders in Accounting or Finance
• At least 3 years of accounting full function experience 
• Knowledge of relevant accounting software 
• SAP knowledge will be an added advantage
• An analytical and mathematical mind 
• Multi-tasking and leadership abilities 
• A keen eye for detail and desire to probe further into data 
• Ability to stick to time constraints 
• Understanding of business principles and practices

Administrative:

• Data Entries – Invoices, Drivers’ salary

Commercial:

• Support Invoicing procedures including checking and tallying of delivery orders from sub-cons and suppliers.

• Answering of phone calls

• Assist in payment recovery (Accounts Receivables)

Operations:

• Monitoring of Road Tax / Insurance / LM / LG / COE

• Document scanning and filing upon receiving latest info.

• Support operations scheduling of drivers in office when necessary.

Upon familiar with current task, management of HR function including work permit application/cancellation/renewals.

Requirements:

• Candidate must possess at least ‘O’/ N Levels Certificate

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Relevant experience in handling administrative work will be a plus point.

• Fresh graduates are welcomed. On the Job training will be provided

• Fluency in Mandarin and English will be advantageous as candidate will be required to communicate and support the clientele queries.

Responsibilities:

· Assist in overseeing & ensuring overall smooth operations of the outlet, and guide junior sales personnel.

· To ensure an excellent level of customer service in the team.

· Handle enquiries and respond to customer feedback.

· To be familiar with and apply the replenishing standards of the store.

· To maintain store condition and compliance with the store image, maintenance and window dressing standards.

· Setting a good example of performance and product knowledge to the sales associates.

· Store inventory management.

Requirements:

1. At least 2 years retail fashion experience

2. Candidate should be independent with a pleasant personality.

3. Team player with strong customer and quality focused.

4. Able to work retail hours including weekends and public holidays (shift work).

1. up to $3.3k
2. AWS + PB + Allowances
3. position with long-term stability

Key Tasks

• Manage stakeholders to monitor completion of requirements and activities
• Participate in value-based culture and a culture of accountability in the organisation
• Adhere to organisation’s governance, compliance issues and reporting processes

Job Requirements

• Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain
• Software/Enterprise Resource Planning (ERP) Systems
• Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications
• 1-3 years of relevant working experience in Warehouse Operations/Vendor Management

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

Key Responsibilities:

· Ensure Customs Clearance of inbound shipments are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.

· Ensure that Incoming shipments are received in SAP in a a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.

· Ensure Service Provider (Customs Broker and Transport Service Providers) operate in Safe and Compliance (Quality and Business) fashion.

· Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.

· Engage internal and external stakeholders to align operational imperatives and deliverables.

· Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.

· Direct and coordinate with external warehouse regarding inbound shipments.

· Review escalation of issues from customers' or shippers' and reviews complaints regarding services related to inbound shipments.

We value:

· Diploma/Degree holder majoring in Supply Chain or business-related discipline.

· 3 to 5 years relevant experience in International/cross border logistics.

· Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.

· Good knowledge of International/cross border logistics process and incoterms

· Experience with Letter of Credit will be advantageous.

· Experience with SAP Shipping & Transportation module preferred.

· Excellent communication skills (English)

· Proficient in Microsoft office like Excel/VBA.

We offer:

· A global and diverse working environment

· Highly dynamic and multicultural company

· Fair and competitive remuneration package

Job Scope:

Your main duties are data entry for warehouse inventory and shipment coordination. Logistics industry.

• Primary software usage: Excel, Outlook, SAP
• Do not need exceptional excel skills. We will provide training but must be comfortable working with large datasets in excel

Office hours:

Monday to Friday 830am-530pm

Saturday 830-1230pm

• Depending on workload, we do give Saturdays off (twice a month) in lieu of working till 6pm on weekdays.

Location:

1 Gul Circle

Aircon office

Salary:

For salary we can offer from $2000 onwards. Open to negotiation based on experience and competence level.

Annual bonus:

Subject to performance, 1 month.

Good work environment with low employee turnover. Majority of employees have worked with company for more than 15 years.

Job Description

• Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
• Reconciling processed work by verifying entries and comparing system reports to balances
• Maintaining historical records
• Paying employees by verifying expense reports and preparing pay checks
• Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit
• Responding to vendor enquiries regarding finance
• Preparing analyses of accounts and producing monthly reports
• Continuing to improve the payment process

Job Role:

You will assist the departmental head in accounting duties including but not limited to AR, AP, bank reconciliation, documentation and any other duties as assigned.

Your Responsibilities

Bank (Daily)

· Download DBS bank transaction listing from DBS portal

· Update daily bank transactions in the excel worksheet.

· Reconcile bank balance to DBS closing balance.

Processing Suppliers Invoices in Oracle (Daily)

· Coding of AP invoices on excel upload template/s

· Upload AP template into Oracle

· Upload AP pdf invoices into Oracle

Payroll

· Timesheet Processing – daily checking of timesheet clock- in and clock-out.

· Liaise with HR and Operations to update missing data in the Timesheet system.

· Random checking of Timsheet between driver(s) and attendant(s) to ensure the clock out timing are in sync.

· Process workers’ mid month advance.

Generate Customer Invoices (once a month)

· Prepare monthly standard invoices to customer(s)

· Send invoices to customers via email

· PDF customer invoices and saved in the Finance X Drive

Processing Customer Invoices in Oracle

· After the invoices have been sent to customer/s, input into Oracle.

· Upload Customer Invoices into Oracle

· PDF invoices into Finance X Drive.

We are an equal-opportunity employer and value diversity among our teachers, staff and students.

We are an IB Primary Years Programme (PYP) World School, a Cambridge International School and an IBDP School. All teaching positions require a high proficiency in spoken and written English, a degree, teaching qualifications and ICT literacy.

One World International School is committed to safeguarding and promoting the welfare of the children. We are committed to recruiting candidates who share this commitment to safeguarding.

This role will support the Finance Manager in managing fee collection, among other duties and responsibilities.

Job Description:

• Prepare billings and receipts issuance for tuition, school-activities, application and any ad-hoc fees;
• Handle the administration of over-the-counter receipts (cheque, cashier’s order and GIRO Forms) and organize banking of cheques;
• Prepare daily, weekly and monthly AR reconciliation reports, such as bank reconciliation, school activity revenue reports and daily transactional journal report;
• Prepare weekly Accounts Receivable (AR) reports and provide receipt updates to Admissions and relevant support staff;
• Fee protection scheme (FPS) administration and manage the end-to-end process of FPS purchase in compliance with the CPE and Edutrust requirements;
• Work closely with Admissions team and relevant support staff;
• Manage the refund process and take charge of the refund process, ensuring timeliness and in compliance with school policies
• Manage a portfolio of students for Finance related queries and to support the Finance Manager in managing fee collection, such as follow-up with parents on outstanding fee payments, while maintaining high level of customer service;
• Supports the manager in day-to-day financial operations, transactions and collections in the campus.
• Process staff claims
• Assist in both internal and external audits.
• Perform other ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Accountancy or equivalent qualification;
• Preferably has a minimum of two years’ experience in Accounts Receivable or as a Cashier (good to have);
• Preferably has prior experience with FPS administration (good to have)
• Preferably possess an understanding of basic Singapore accounting and tax policy;
• Team player with good communication skills who is also able to work autonomously with little supervision;
• Have effective customer service skills and the ability to manage both internal and external customers;
• Proficient in Microsoft Office (Excel, Word Meticulous and able to process data with high degree of accuracy

Work Location: Nanyang Campus (Jurong West)

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally