Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Manufacturing Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Must work on weekends/PH.
• Able to work night shift

SCOPE

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serve food and beverages to customers
• Answer guest questions and handle guest requests in a polite and efficient manner.
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
• Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

About Publico Ristorante

"PUBLICO," is best described as Singapore’s destination gourmet playground for Italian food, drinks, entertainment and lifestyle. Composed of an eat-in or grab-n-go morning, lunch and daytime gourmet delicatessen that then transforms into an Italian Aperitivo vintage cocktail bar and decadent dessert bar every evening, this Restaurant and Bar brings something to Singapore that the city has not yet seen.

Your day to day

To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Financial Returns

• Supervise cash handling and banking procedures
• Does the Cashering Job during busy hours and cash closing procedures.
• Prepare daily banking and cash flow reports
• Deal with irregular payments
• Work with superior in the preparation and management of the department’s budget and is aware of financial targets
• Recycles where-ever possible and enforces cost saving measures to staff

Guest Experience

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
• Ensure restaurant operating equipment is clean and in working order
• Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Welcoming guests to the Restaurant, by using the Restaurant name
• Inquiring if they have a reservation on the reservation system, if nothing guide them to the available seat in the restaurant.
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation system
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor/Assistant Manager.
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimize breakages
• Take telephone bookings and document in the Reservation book/Reservation System according to restaurant standards
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel

People

• Assist with food & beverage service

Responsible Business

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Guest recognition- Keep track of the regular guests and provide them with extra attentive service.
• Assist Supervisor in planning the manpower/rostering exercise if required.
• Perform other duties as assigned.

What we need from you

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

• Diploma/Degree in Hotel/Hospitality with reputed School would be an advantage.
• Working experience in a restaurant with high volume
• Positive attitude with a passion for service & a ready smile
• Wiliness to learn new and innovative ideas for food and service
• Able to think out of the box in difficult and challenged situations.
• For Individuals with a serious passion in F&B
• Positive working attitude and a ready smile

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

A Food Production technician is responsible for preparing and processing foods, ensuring that production meets quality standards and is delivered in a timely manner. Duties include operating small kitchen equitments like Mixer Grinder, Deep Frier, Buy Electric Cookers, packing and monitoring product quality.

A food production technician is need to prepare and package foods according to the company's standards. Food production workers may also be responsible for maintaining a safe and hygienic working environment, following food safety regulations and ensuring products meet food safety requirements.

Duties and Responsibilities

• Assist with the preparation of food items

• Ensure the kitchen and production area are kept clean and tidy

• Check ingredients and food products for quality

• Package food items ready for sale

• Follow food safety regulations and health codes

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Cooking order according to food health and safety standards

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

Position Summary Statement:

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet.

The Food Service Crew Leader reports to the Supervisor.

Primary Responsibilities:

• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To replenish supplies and linen as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.
• To meet, greet and lead guests to their seats.
• To take food and beverage orders and serve them.
• To clear and remove soiled dishes, and bring them to the dish washing area.
• To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
• To reset tables after use.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Job Summary:

The Food Labelling and Regulatory Specialist is responsible for ensuring that all food products meet regulatory labelling and compliance standards across relevant markets. This role focuses on interpreting and implementing food labelling regulations, creating and reviewing label content, and working closely with cross-functional teams to ensure accurate and compliant product packaging. The specialist will support the company’s commitment to food safety and compliance by staying current with regulatory requirements and advising on necessary adjustments.

Key Responsibilities:

• Regulatory Compliance: Interpret and apply food labelling regulations, including ingredient listings, nutritional information, allergen declarations, claims, and warnings, for all relevant markets. Ensure compliance with FDA, USDA, EU, and/or other applicable food regulatory agencies’ standards.
• Label Development: Collaborate with the R&D, Quality Assurance, and Marketing teams to create and update product labels, ensuring they are compliant with regulations and accurately reflect product ingredients, health claims, and nutritional content.
• Documentation and Verification:Review and approve label artwork and proofs, ensuring all required information is accurately presented. Verify that label changes comply with regulatory standards and conduct audits of product packaging as needed.
• Cross-functional Collaboration: Serve as a regulatory advisor to product development, marketing, and sales teams, providing guidance on food labelling and advertising to avoid legal risks and support market launches.
• Market Research:Stay informed on changing food labelling regulations and standards in existing and emerging markets. Conduct gap analyses and propose updates to maintain compliance.
• Internal Education and Training: Train relevant company personnel on labelling requirements and best practices to ensure ongoing compliance.

Requirements

• Diploma/Bachelor’s degree in food science, Nutrition, Regulatory Affairs, or a related field.
• Minimum of 3-5 years of experience in food labeling, regulatory compliance, or quality assurance in the food industry.
• Strong understanding of food labeling regulations, such as FDA, USDA, EU, and Codex Alimentarius. Familiarity with organic, non-GMO, and allergen-free labeling requirements is advantageous.
• Proficient in interpreting and applying food labeling standards and regulations. The ability to work with software for label review and compliance management is a plus.
• Excellent written and verbal communication skills, with the ability to clearly explain complex regulatory requirements to non-experts.
• Strong attention to detail and accuracy in reviewing and approving product labels, ensuring compliance with legal standards.
• Ability to identify and resolve labeling compliance issues, offering solutions that balance regulatory requirements with business needs.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Must have experience in Indian catering.
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

1. FOOD RUNNER

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Ensure visual quality of all food and beverages items served is according to company’s standards
• Provide a courteous and professional service at all times
• Ensure that cleanliness and hygiene is followed throughout

2. DINING AREA

• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Cleaning duties at service area including:Cleaning of table, chairs sofa seats and baby chair

3. PRE-OPENING PREPARATION

• Perform a range of duties according to outlet’s specification, including:Wiping tables, setting up of tables and ensuring tables have the correct cutleries and table settings
  Preparing and topping up of condiments (e.g. ginger, vinegar, chili sauce)
  Topping up of beverages and preparing tea
  Assist in stock ordering
  Preparing ingredients, check dessert quantity and expiration in the morning to report to supervisor

4. WASHING

• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• To perform daily, weekly and monthly cleaning routine according to outlet’s specification

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field

Primary Responsibilities

• Drive food and beverage (“F&B”) services strategies and proposals of the restaurants to stakeholders
• Foster a positive thinking service culture and provide professional support to the F&B Operations
• Conceptualize the restaurants with creative menus and offers relevant to the market
• Analyzes industry market trends, prepares critical measurements and develops the F&B business plan to drive profits in alignment with production, productivity, quality and guest-service strategies
• Strong commercial mindset, accountable for the overall F&B P&L of the portfolio
• Prepares budgets, business plans and monthly forecasts
• Plan and execute promotions activities in line with F&B Marketing calendar
• Identifies current and future guests’ service requirements by establishing rapport with potential and actual guests and other persons in a position to understand guest service requirements
• Implements F&B financial strategies by anticipating requirements, trends and variances
• Evaluates popularity of past menu options and availability of seasonal food ingredients and wines and make adjustment according to the trend to maximize the productivity
• Maintains safe, secure, legal and healthy work environment by establishing following and enforcing sanitation and quality of F&B preparation and service standards and procedures

Requirements

• A Bachelor's degree in Hotel/Business Administration or a related field
• Minimum 6 years of related experience in Food and Beverage management position
• Experience leading a large portfolio of F&B outlets
• A proven track record of initiating and championing new concepts through successful implementation
• Good interpersonal skill and ability to adapt in a dynamic working environment

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Manufacturing Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Job Description & Requirements

Responsibilities :

Operations (Food Court)

· Sales, Cost & other Kpis

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.

Hygiene matters, dishwashers & cleaners & attend to pest control contracts & NEA personnel where required.

Tenants needs for cutleries, POS machines issues. On line delivery (smooth operations)

Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,

· Staff roster deployment in conjunction with HR

· Liaise with Sales & marketing & product managers on customers’ needs, menu & on line delivery mstters

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

· Overall in charge of food court operations & related activities

· Review processes for continuous improvement

· Staff Training & Appraisal including discipline in liaison with HR

· Undertake any other adhoc projects/ tasks assigned by MD

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication

· Resourceful & able to work with different stakeholders, team worker & articulate well.

Roles & Responsibilities

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Description

• Ensure cleanliness of the food shop, all equipment, tools and physical building surfaces.
• Manage invoices & receipts for all stocks.
• Coordinate with suppliers on orders and deliveries.
• Handle cash, inventory and prepare nighty closing reports.
• Provide customer service that is fast and friendly.
• Adhere to all food hygiene standard and procedures.
• Supervise and arrange staff work schedule according to needs.
• Any duties which may be assigned from time to time.

Job Requirements

• At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen.
• Must prepare to work during weekends, public holiday and overtime as and when required.
• Good communication skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Responsibilities:

• Greet customers and hand out menus.
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

Requirements:

• Endurance to walk and stand for long hours.
• Flexible work hours.
• Ability to remain calm and professional with difficult customers.
• Excellent interpersonal skills.
• Coordination to carry plates or trays without dropping anything.
• Able to work on weekend and public holiday.