The Accounts Receivable (AR) is responsible for managing customer invoicing, maintaining the AR Ledger, and ensuring timely collection of credit/cash from customers. This role ensures that KPIs are met while the quality, accuracy, and integrity of both management and statutory reports are maintained.

The AR is responsible and accountable for (but not limited to) the following:

• Oversee the entire invoicing process by accurately generating and sending client invoices in a timely manner
• Maintain up-to-date records related to our clients, invoices, ARs
• Help manage and track cash flow regularly and maintain good relations with our clients
• Engage with customers via phone, email, mail, or in person to address invoicing issues and payment collection matters
• Monitor customer accounts for non-payments, delayed payments, and other irregularities and continuously follow up on payment collection
• Work towards attaining optimum AR ratio by ensuring receivables are collected in line with the agreed payment terms
• Support the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, withholding, and sales tax)
• Analyze and continuously identify opportunities to improve the AR processes
• Ensure that all activities are carried out in accordance with the company's Quality, Health, Safety & Environment (QHSE), Ethics & Compliance, and Food Safety (if applicable) policies
• Perform any other duties as requested by the Team Leader and the Manager

Requirements:

• At least 1 years experience in accounts receivable/finance function/account-related field
• A diploma or degree in accounting, finance, or a related field.
• Good people skills
• Experience with the Microsoft Office suite
• Strong and confident communicator
• Comfortable dealing with both internal and external stakeholders (clients, sales team, production team, etc)
• Attention to detail and meticulous
• Recognizes and resolves problems quickly and effectively
• Ability to thrive in a fast-paced environment

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Penjuru - company transport provided at Jurong East MRT

Salary : $2,500 - $3,500

Job Responsibilities

• Responsible for day-to-day accounts receivable duties, including cash management and recording in the accounting system.
• Monitor AR aging reports and follow up on overdue accounts.
• Process payments for staff claims and record them in the accounting system.
• Perform bank reconciliations and assist with monthly reporting.
• Assist in preparing reports and audit schedules.
• Check and post sales invoices.
• Assist with month-end account closing and data uploads to the system.
• Support team in administrative duties.
• The Employee may be assigned other duties which are deemed necessary by Management from time to time.
• Handle other ad-hoc accounting projects or duties as assigned.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Admin Executive

Working Hour : 5 days 9am-6pm

Salary : $3000-$3200

Office : Tannery Lane

Responsibilities
Processing invoices, delivery orders and other documents part of the sales process.
Processing payment for bills and expenses
Secretarial and admin support to director
Liaise with suppliers for deliveries
Data entry, paper work, scanning, photocopying and filing of documents
Provide administrative support
Perform ad- hoc duties assigned

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Location: Jurong Nursing Home, Lakeside
Salary: Up to $4.3k
Hours: Mon-Fri, Office

Role:
Assist the Operations Manager in daily tasks, ensuring compliance with safety and regulatory standards, while training and mentoring staff.

Responsibilities:

• Oversee facility maintenance and inspections
• Manage contractors and report issues
• Handle contracts and budget monitoring
• Ensure fire safety and compliance
• Supervise operations assistants
• Support process improvements
• Respond to emergencies after hours

Qualifications:

• Bachelor of Engineering (Honours) in Facilities Management
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

Job Summary:

• Basic $2300-$2800
• Company provided both ways - Tanah Merah MRT
• Performance Bonus
• Monday to Friday 8am-5.15pm (work in office)

Job Responsibilities:

• Process member payments (AXS, Paynow, internet banking).
• Verify cheques against listings; prepare for bank deposit; follow up on dishonored cheques.
• Manage GIRO and recurring credit card applications; activate accounts after bank approval.
• Resolve unsuccessful GIRO and credit card deductions.
• Reconcile weekly F&B sales receipts with Membership system and invoices.
• Generate monthly subscription and admin fees.
• Address member inquiries; update records; prepare adjustments or refunds as needed.
• Submit Termination and Reinstatement Report monthly.
• Generate and distribute member statements by the 10th working day.
• Provide expired/terminated member lists for refund processing.
• Reconcile F&B recoverable accounts with GL.

Job Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry
• Singaporean Only

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA Personnel Name: Chin Jia Hui, Janice
EA Personnel No: R22107485
EA License No: 15C7752

Roles & Responsibilities

ACCOUNT CUM ADMIN ASSISTANT

Responsibilities:

Accounts

Collect documents (invoices, receipts & etc) from hotel and ensure documents are complete and accurate.

Follow up with the hotel if there are missing or incomplete documents.

Enter collected documents and their details into accounting system and verify that all information is accurately reflected in the system.

Process vendor invoices, perform matching to ensure proper documentation and prepare payments to vendors

Maintain full set of accounts for hotel (revenue reconciliation, bank reconciliation, AR/AP Ageing report, and etc)

To prepare for monthly accounting journal entries

To ensure proper filing of accounts documentations and supporting documents.

Assist in payroll processing for hotel staff, including calculating hours worked and managing deductions.

Prepare financial reports specific to hotel operations, such as daily revenue summaries

Perform any other accounting/finance duties and responsibilities as and when necessary.

Admin

Keep Track of staffs leave record

Maintain office supply inventories, arrange of courier, scanning and filing of document

Adhoc duties will be assigned

Requirements:

· Minimum ‘Higher Nitec /Dipolma

· Basis accounting knowledge will be added advantage. Prior experience in a similar role within the hospitality industry is highly valued.

· Able to multi task and work efficiently. Strong organisational skills and attention to detail.

· Required skill(s): Microsoft Office

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

Roles & Responsibilities

Accounting Support:

· Assist in data entry, tickets issuing, invoice processing, transport scheduling and CODO tracking.

· Reconcile transaction report to ensure accuracy.

· Cross departments collaboration to compile and organize financial data.

Administrative Tasks:

· Maintain and update physical and digital filing systems, ensuring documents are organized and easily accessible.

· Assist in preparing reports and correspondence as needed.

· Order office supplies and maintain inventory levels.

· Assist in Office Event, schedule appointments, meetings, and conference calls, and manage calendars for team members as needed.

Effective Communication and Coordination:

· Communicate effectively with colleagues, clients, and vendors to provide necessary information and support.

· Collaborate with team members to facilitate effective cross-functional communication.

Data Entry and Analysis:

· Input data accurately into spreadsheets, databases, and other software tools.

· Assist in data analysis to support decision-making processes.

General Support:

· Perform various administrative tasks to ensure the overall efficiency of the office environment.

Job Requirements

• Minimum ITE/Diploma certification with 1 year of experience in a similar role.
• Entry level candidates are welcome to apply.
• Able to work well with team members.
• Able to multitask & work under pressure.

As a Relationship Manager, you will be responsible for managing and growing a portfolio of affluent clients.

Our clients offer:

• On job training
• Competitive salary package
• Career progression

Your key responsibilities include the following:

• Providing personalized financial advice to clients based on their unique needs and financial goals.
• Delivering exceptional service and building strong relationships with clients, fostering trust and long-term partnerships.
• Offering a wide range of banking and investment solutions to meet clients' financial objectives.
• Proactively identifying and pursuing new business opportunities through networking, prospecting, and leveraging existing client relationships.
• Collaborating with internal teams, such as the product or investment team to deliver integrated solutions and exceptional client experiences.
• Staying updated with market trends, economic developments, and financial regulations to provide up-to-date advice and guidance to clients.
• Ensuring compliance with regulatory requirements and internal policies while maintaining accurate client records.

To be successful in this role, you should possess the following qualifications:

• Min 2 years of affluent banking experience or 4+ years of mass banking experience.
• Self-driven, highly motivated, and a team player.
• Excellent communication and interpersonal skills to build trust and rapport with clients.
• Proven track record of meeting and exceeding KPI and revenue goals.
• Ability to work independently, manage a client portfolio, and prioritize tasks effectively.
• Possession of CMFAS certification would be advantageous.

If you are keen to explore and have a confidential chat, feel free to share your resume by applying for this role.

EA License No. 16S8296 | RCB No. 201417088Z | EA Reg No. R24123534 (Seow Xin Ling)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to BTI Executive Search Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.btiexecutivesearch.com/privacy-policy/. You acknowledge that you have read, understood, and agree with the Privacy Policy.

For more information, please visit https://www.btiexecutivesearch.com/

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

• Basic accounting knowledge for payroll and invoicing
• Prepares and monitors invoices
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc
• Produces and distributes correspondence memos, letters, faxes, and forms
• Develops, organizes and maintain a filing system
• Organizes travel arrangements for managers
• Takes accurate minutes of meetings
• Replies to email, telephone or face to face enquiries
• Sorts and distributes the mail to support administrative and secretary work
• Oversees and supervises the work of junior staff & coordinates with them
• Responsible in other admin & accounting related works
• Performs any other ad-hoc duties as assigned

Location: Central (Kallang)

Role & Responsibilities:

- Identify and pursue new business opportunities that align with Pico's comprehensive services in events, exhibitions, retail, experiential marketing, content, and technology.

- Lead the pitch and proposal development process, coordinating with relevant teams and producers to gather the necessary specialist services to craft compelling proposals.

- Skilled in shaping client strategies, identifying client needs, and creating targeted strategies to meet those needs effectively.

- Drive business growth locally and regionally through strategic account management, continuously enhancing the planning and execution of client-led activities.

- Focus on building and maintaining strong relationships with key clients, both new and existing, and conduct regular meetings to share insights and provide ongoing value.

- Establish connections with new clients and strengthen existing client relationships by implementing communication plans, enhancing visibility, and demonstrating strategic support.

Requirements for Ideal Candidate:

- Min. Diploma with at least 2 - 3 years of relevant work experience.

- Skilled in engaging and managing relationship with clients/customers.

- Experience across a range of project types, including events, multimedia, online, interactive, direct marketing, and social media.

- Proficient in managing project teams composed of members from various business units within a large corporate agency.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

• Overseeing daily transactions (e.g. Accounts payable/receivable, general ledger and bank reconciliations, etc)
• Support our Sales team on the project purchasing and billing
• Assist in the monthly and yearly closing of accounts
• Verify employee claims and sales commission preparation
• Input accounting entries and ensure the integrity of data in the system
• Maintain a proper filing system to ensure files are recorded
• Handle day-to-day administrative tasks and any ad-hoc task as assigned

Requirements:

• Degree or Diploma in Accountancy or equivalent certification with a minimum 3 year of bookkeeping experience
• Must be computer literate with working knowledge of Microsoft Office application (Excel, Word etc)
• Preferably experience with SAGE 300 ERP system
• Proactive, exercise flexibility, able to multi-task and work independently
• Attention to detail and accuracy
• Ability to prioritize work
• Enjoy working with people and thrive in team environment
• Fluent in written and spoken English

Working Location: Sin Ming Lane (15mins walk from Upper Thomson MRT)
Working Hours: Mon-Thu 9am-6.30pm; Fri 9am-6pm

Responsibilities:

Accounts

• Handle full set of accounts
• Prepare AP, AR and Journals
• Check, verify and process invoices, expense claim and reimbursements etc.
• Prepare GST filings and CPF submission

HR Admin

• Manage payroll administration
• Perform full payroll process and make necessary tax filings in a timely manner
• Implement and execute HR policies and procedures
• Responsible for all aspects of Work Pass matters
• Prepare paperwork, scheduling and facilitation of smooth on boarding and off boarding process
• Assist in administering benefits, compensation and any other relevant policies, schemes etc.
• Assist in swift updates of personnel database and any other related information within the internal HR system
• Greet office visitors, oversee telephone services, email correspondence, mail distribution
• Maintain office supplies inventory and office efficiency by arranging repairs
• Ensure timely payment and manage budget for any office related expenses

Requirements:

• Min Bachelor’s degree
• Min 5 years of accounting and HR admin experience
• Proficient in Advance Excel is a requirement
• Able to handle both English and Chinese written documents

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:45am - 5:15pm
• Location: West
• Salary: Basic up to $2,800 + AWS + VB

Job Description:

• Full spectrum of Accounts Receivable functions
• Accurate and timely recording of AR invoices
• Liaison with Operation teams on billing matters
• Monitor debtor ageing balances, contact / follow up with customers and discuss with Sales persons for collection.
• Record and reconcile receipts in a timely manner
• Maintain proper documentation on billings and collection matters
• Scan and maintain all soft copy records.
• Maintain good communications with Customers and proactive in problem solving
• Assist on ad-hoc tasks as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Duties and Responsibilities:

• Ensure daily collection is updated in Parker System.
• Monitoring collection and liaising with Clients on the payment.
• Updating new application / vehicle details / terminating of clients.
• Generate monthly reports for clients to match with the client’s payment via AXS / PAYNOW / CHEQUE.
• Generate monthly reports from the Revenue System to clients.
• Perform General Ledger month end closing activities.
• Bank Reconciliation at month end.
• Providing administrative by processing invoices, payments, and financial records related to accounts payable balances.
• Any other duties as and when assigned by Management.

Requirement:

• Candidate must possess at least 5 passes in GCE 0 level including English and Mathematics. Preferably with an accounting background e.g. study in an accounting related subject – Financial Accounting.
• Able to work independently.
• At least 1 year(s) of working experience in Accounts Payable & Receivable.
• Must be proficient in using Microsoft Office, especially Excel.
• Advantage for those with experience in using QuickBooks Accounting Software.
• Ability to multitask and prioritize daily workload.
• Only Singaporean who meets the above criteria need to apply.

Salary : $2,300 – $2,600 per month

Work Location : Block 1004 Toa Payoh North #03-15 Singapore 318995

• Position title : Sales Executive( Retail Sales)
• Location: Serangoon
• Working Days: 6 days a week (Must be able to work on weekends)
• Working hours : 11am to 9pm
• Salary : $3,100 basic+ Comm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.