Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Profile Summary:

• You enjoy working in a young, dynamic and vibrant environment
• Use internal and external systems to advertise job vacancies as appropriate.
• Reviewing and shortlisting of resumes and cover letters to determine whether candidates meet qualifications for the position.
• Scheduling and conducting interviews with candidates to evaluate their suitability for the job.
• Helping the company attract candidates by promoting job, through the use of social media and networking.
• Implementation and brainstorming of new ideas on structure, recruitment strategy and work plans

Requirements:

• Good interpersonal realtionship skill set
• Resourceful and strong desire to learn and gro

Who we are looking for (Competencies & Personal Traits):

• Strong communication and listening skills
• Effective in problem solving
• You are resourceful, and you don't settle for less
• can do mentality

Salary and benefits:

• Attractive quarterly incentives and performance bonus
• Annual bonuses and travel incentive

Reporting to Centre Manager , you will ensure frequency, reliability, and quality of Befriending service to relieve loneliness and improve the quality of lives of the socially isolated Seniors.

Responsibilities:

· Contacting and engaging seniors referred to the Association, via phone calls and home visits, to

conduct periodic assessment and coordination of care needs.

· Monitor the visit report submitted by the volunteers to update the status of the Seniors and

prevent lapse in services.

· Administrative coordination and management of seniors' activities and programmes.

Requirements:

· Able to work in the evening and on weekends when required

· Proficient in MS Word, Excel and Powerpoint

· Passionate in working with Seniors

· Strong organizational and communication skills

· Meticulous and detailed

• Commodity trading house
• Attractive compensation package
• Stable and good career growth

Our client, a commodity trading house, is looking for an Trade Operations Executive.

Key Responsibilities:

• Handle cargo operations and vessel operations
• Manage all aspects of shipping logistics, including coordination with carriers, scheduling, and ensuring timely deliveries
• Prepare and vet sales and purchase contracts to ensure accuracy and compliance
• Handle shipping and banking documents (L/C, B/L, invoice etc.)
• Handle recover claims and demurrage from counterparties
• Liaise with internal and external stakeholders to resolve any operations-related issues promptly
• Ensure that all deals are accurately inputted into the system in a timely manner

Key Requirements:

• Bachelor's degree in maritime, supply chain, or equivalent
• At least 1 year of experience within a physical trading house
• Strong communication and negotiation skills
• Independent and able to manage priorities

How to Apply:

Interested candidate, please submit your updated resume in MS WORD Format to: Email – [email protected] or call your Friendly Consultant, Jing Ying (Reg. No: R23115733), at 6590 9935 or WhatsApp 8482 1951 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties

Requirements

• Priority & better compensation for candidates who able to work Weekend shift
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates

Interested applicants, please write in to [email protected]. We regret only shortlisted applicants will be notified.

Please send your resume and portfolio to [email protected]

Responsibilities:

• Social Media Ads Campaign implementation & monitoring
• Identify target audience segments and tailor marketing efforts to effectively draw leads for conversion.
• Regularly report on campaign performance with while providing insights & adjustments
• Utilize data-driven insights and able to data report to optimize marketing strategies and maximize ROI.
• Collaborate with cross functional teams to generate insight for any demand creation activities or leads quality
• Manage and maintain a marketing calendar to meet timely execution of campaigns and promotions.

Requirements

• Bachelor's degree in digital marketing, communications, or related fields.
• Minimum 5 years of digital marketing experience required.
• Hands on experienced in managing social media ads campaign, including budget management & performance evaluation
• Strong analytical skills to interpret data and make data-driven decisions, with familiarity in analytic tools and software such as Google Analytics, Tableau, or similar.
• Proficient in using various digital marketing platforms and tools such as Google Analytics, AdWords, and social media management tools to inform strategic decisions.
• Deep understanding of various social media platforms and their respective audiences, with the ability to create and implement effective social media strategies.
• Skilled in conducting market research to identify trends, opportunities, and the competitive landscape.
• Effective project management skills, including planning, execution, and oversight.
• Strong analytical skills and meticulous in reporting.
• Self-Motivated, hardworking, and a go-getter with the initiative to take on tasks proactively.

We are seeking reliable individuals who are able to work independently to join our dynamic team.

Company Description

Maya is a global marketing agency specializing in delivering comprehensive marketing solutions primarily to FMCG and food industry brands. It also provides management services to other entities.

Location

79 Anson Rd 079906

Key Responsibilities

1. Provide comprehensive administrative support and coordinate tasks with local/international counterparts

2. Handle written correspondence and phone communication

3. collect, cleanse, prepare, edit and organize data and information

4. Assist in bookkeeping and act as an corporate secretary/director/agent from time to time

5. Assist in maintaining a strong team culture and smooth operation

6. Assist in the daily operation of a wide range of business operations

7. Other ad hoc tasks as directed

Qualifications

1. Minimum 0.5 year of experience in business administration

2. Fluency in English and Mandarin language (written and spoken)

3. Reliable, ability to work independently, strong initiative

4. Strong administrative and organizational skills

5. Excellent time management and multitasking abilities

6. Proficiency in Microsoft Office suite

7. Experience with QuickBooks is an advantage

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Overview:

We are looking for a Technical Engineer cum Driver to join our team at LIPCO FOOD &BEVERAGES Pte Ltd. This hybrid role will require you to apply technical expertise to maintain and troubleshoot equipment within the food manufacturing process, while also handling driving responsibilities to transport goods between various locations. The ideal candidate should be flexible, hands-on, and capable of balancing both technical engineering tasks and driving duties.

Key Responsibilities:

Technical Engineer Responsibilities:

1. Maintenance & Troubleshooting:Perform routine maintenance and inspections of manufacturing equipment, machinery, and systems to ensure smooth operation.
   Identify and diagnose mechanical or electrical faults, and take appropriate action to resolve issues promptly.
   Carry out repairs and adjustments to machinery as needed to minimize downtime.
   Collaborate with the engineering team to develop and implement preventive maintenance schedules.
   
2. Installation & Setup:Assist in the installation, testing, and commissioning of new machinery and systems as required.
   Ensure the proper setup and calibration of machines according to the food manufacturing specifications and safety standards.
   
3. Technical Support:Provide on-the-spot technical support to production staff for machinery-related issues.
   Ensure compliance with safety, quality, and environmental regulations during maintenance work.
   Keep accurate records of maintenance activities, parts used, and time spent on repairs.
   
4. Equipment Improvement:Suggest and implement improvements in the manufacturing process to increase efficiency and reduce downtime.
   Work closely with the production team to ensure machinery is operating at optimal performance.
   

Driver Responsibilities:

1. Transportation of Goods:Safely operate company vehicles to transport raw materials, finished products, and supplies to and from suppliers, warehouses, or customers.
   Ensure timely deliveries and pickups, coordinating with the logistics team for route planning.
   
2. Vehicle Maintenance & Safety:Ensure the vehicle is regularly maintained, clean, and in good working condition.
   Conduct pre-trip and post-trip vehicle inspections, reporting any issues to the management team.
   Maintain accurate records of vehicle logs, fuel usage, and delivery schedules.
   
3. Staff Transportation:Transport company staff or management to various locations as needed.
   Ensure the safety and comfort of passengers during transit.
   

JOB DESCRIPTION

1. Stock picking and packing for the next day delivery.

2. Store housekeeping.

3. Monitor store inventory and prepare stock requisition form for ordering.

4. Stock receiving from suppliers.

REQUIREMENTS

1. Physically fit (require to lift and pick heavy goods)

2. Responsible and hardworking

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: Bendemeer

Job Description:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Job Requirements: Min Degree in Accountancy or similar w min 5 yrs of relevant full sets accounting experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Office Cleaning
• Cleaning of pantry
• Washing of toilets
• Clearing of rubbish
• Cleaning of Blk 8 compound area
• Any other duty assigned

Moss & Lupine Pte Ltd is seeking a dynamic and driven Sales & Business Development professional to join our team. In this full-time role, who can contribute positively to promote our brand and to generate sales via our e-commerce site. Directly responsible for selling jewelry products to customers, typically working on the sales floor or with clients. You will be responsible for identifying and securing new business opportunities across the Singapore.

Key Responsibilities:

1. Customer Interaction: Engaging with customers to understand their needs, presenting products, and closing sales.
2. Product Knowledge: Providing detailed information about jewelry, such as materials, gemstones, and design.
3. Sales Targets: Actively working to meet or exceed individual sales quotas.
4. Customer Service: Handling inquiries, processing transactions, and offering after-sales support.
5. Promotions and Marketing: Assisting in-store promotions, events, and merchandising efforts.
6. Inventory: The main person to in charge of the inventory.
7. Order & Packing & Shipment: In charge of packing arrange delivery to customer.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
• Strong problem-solving and negotiation skills
• Ability to work independently and as part of a team
• Familiarity with the local market and industry trends
• Relevant degree or certification in sales, marketing, or a related field

About us

Moss & Lupine is a new demi fine jewellery company and leading provider of high-quality products and services to customers. With a focus on customer satisfaction and innovation, we have established a strong reputation in the industry and are poised for continued growth. Join our team and be a part of our exciting journey!

Apply now for this exciting opportunity!

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

• Accountable for achieving monthly sales target set.
• Identify sources for new projects from new and existing subscribers.
• Deliver customer service and manage customer relations.
• Gather and share useful market information collected from external parties, such as market and competitors’ data.

Requirements:

• Diploma and above
• At least 2 years of Direct Sales experience in Services Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

As a Business Development Executive, you carry out commercial activities to generate sales and new business opportunities, and provide after-sales support for clients.

Roles and Responsibilities

• Drive sales in commercial spaces for carpark management services.
• Identify new leads and generate new business opportunities.
• Manage car park tenders and prepare sales quotations.
• Manage existing clients and provide after-sales support.
• Conduct revenue analysis and execute marketing efforts to improve sales revenue.

Requirements

• At least a Diploma in marketing, business administration or equivalent.
• Experience in sales and tenders would be an added advantage.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Highly motivated, acute business sense with an analytical mind and able to work under minimum supervision.
• Good command of spoken and written English.
• Proficient in Microsoft Office tools (Excel, Word and PowerPoint).
• Possession of own transport would be an advantage.

Job Description

• Customer Service - Provide excellent service to customers, taking orders and ensuring a pleasant dining experience
• Food and Beverage Handling - Serve food and drinks, ensure orders are accurate and maintain cleanliness in food handling
• Menu knowledge - Having a good understanding of the menu, including ingredients and preparation methods, to assist customers with their choices
• Table Setup - Preparing tables, arranging utensils, and ensuring a clean and welcoming dining area
• Payment Handling - Processing payments, issuing bills, and handling cash or card transactions
• Team Work - Collaborating with kitchen and service team members to ensure smooth restaurant operations
• Cleanliness - Keeping the dining area and work stations clean and tidy
• Compliance - Adhering to health and safety regulations and restaurant policies

Requirements :

• At least 2 years of working experience
• Prior working experience in similar job scope
• Able to work in fast-paced working environment
• Hardworking and have "can-do" attitude
• Positive mindset and good personality
• Able to work on weekends and public holidays

Job Summary/Purposes

The F&B Executive is responsible for providing attentive and accurate service to the guests, operating within the guidelines set by the manager. They ensure excellence in customer service through knowledge and passion for the product.

Responsibilities

• Take Orders & Serve Guests

Provide attentive and accurate table service.

• Be a Floor Floater

Move between different sections to assist team members and ensure smooth cafe operations.

• Food Running

Deliver food and beverages to tables in a timely and professional manner.

• Guest Engagement

Engage with customers, recommend menu items and create a welcoming atmosphere.

• Maintain Cleanliness & Organization

Ensure the dining area is always tidy and presentable

• Assist with Set-Up & Closing

Help prepare the cafe for opening and closing duties

• Communicate with the Kitchen & Bar

Ensure seamless coordination between the front and back of house

• Upselling & Promoting Specials

Stay informed about menu changes and promotions. Upsell menu items and promote specials to increase sales.

• Uniform & Grooming Compliance

Adhere strictly to company guidelines on uniform care and personal grooming to ensure a polished and professional appearance that aligns with the brand's image.

• Health & Safety

Adhere strictly to all health and safety regulations, ensuring a safe and hygienic environment for customers and staff.

The activities described above are listed by way of example and not exhaustively.

Music Development Executive at Hark Music

Hark Music, founded in 1999, is a renowned institution specialising in contemporary Pop music in English and Mandarin. Our learner community spans across various age groups, with a strong presence in the 21-35 age range. We pride ourselves on offering free beyond-classroom support such as the HarkLearners’ portal, Learning aids, OpenStage events, Voice of Hark for gaining performing experience. All our coaches undergo a rigorous audition and training process to ensure the highest quality of teaching.

We are currently seeking a Music Development Executive who is organised, detail-oriented, and passionate about the power of music. You will be an integral part of our team with the mission to impart and inspire.

Responsibilities:

• Provide basic course consultation to guide learners in their musical journey
• Attend to student enquiries with professionalism and patience
• Ensure facilities are in good operational order
• Handle general administrative tasks to ensure smooth daily operations
• Manage class schedules to optimise learners' experience
• Assist in course content management

Requirements:

• Hold a Diploma or Degree in any field
• Accumulated 2 years of working experience (including part-time, internship, etc.)
• Have a great passion for music
• Exhibit strong planning and organisational skills
• Demonstrate excellent oral and written communication skills
• Job Types: Full-time, Contract
• Contract duration: 24 months

At Hark Music, we believe in the transformative power of music and are committed to cultivating a supportive and dynamic environment for learners and employees alike. If you're a dedicated professional who takes joy in the growth and success of others, we would love to hear from you.

Job Summary
We are looking for a results-driven Commercial Sales Executive with a strong understanding of the channel landscape. In this role, you’ll drive direct sales efforts while closely collaborating with channel partners to optimize sales and reach new customers. A deep understanding of the channel ecosystem and ability to support channel partners is essential for success.

You’ll have the opportunity to work alongside a talented team, grow your skills, and advance your career in a supportive work environment that offers competitive compensation and comprehensive benefits.

Key Responsibilities:

• Direct Sales Management: Drive new business development through direct sales efforts, targeting new customers to achieve revenue growth.
• Channel Collaboration: Partner with channel distributors, resellers, and VARs, leveraging their insights to align sales strategies and maximize channel impact.
• Channel Enablement & Support: Provide resources, training, and ongoing support to channel partners, ensuring they are well-equipped to promote our products and services effectively.
• Sales Strategy Execution: Collaborate with internal sales teams to develop and implement strategies that align with business objectives and channel partner goals.
• Customer Relationship Management: Build and maintain strong relationships with both direct clients and channel stakeholders to drive satisfaction and loyalty.
• Performance Tracking: Regularly review sales and channel performance, conducting business reviews to refine strategies and identify areas for improvement.
• Market & Industry Insight: Stay up-to-date on channel sales trends, competitive movements, and market opportunities to inform strategy and drive growth.
• Cross-functional Collaboration: Work closely with marketing to develop programs and campaigns that support both direct and channel sales.

Requirements:

• Diploma or higher degree in business, marketing, or a related field
• 2-5 years of experience in commercial or channel sales, ideally within the technology sector
• Deep understanding of channel sales principles, including best practices for supporting and enabling distributors, resellers, and VARs
• Proven track record of achieving sales targets and developing new business
• Strong communication, interpersonal, and negotiation skills, with a collaborative mindset
• Proficient in Microsoft Office and CRM tools (Salesforce experience is a plus)
• Availability to travel to client sites, partner locations, and industry events as needed

Preferred Qualifications:

• Experience managing relationships with direct sales, distributors, resellers, or VARs
• Familiarity with Salesforce or similar CRM tools
• Background in a fast-paced, high-growth environment

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

INDEPENDANT SALES ACCOUNTS HOLDER

UNDERSTAND THE CLIENTS' NEED

UNDERSTAND INCOTERM USED

ABLE TO QUOTE AND RESOURCEFUL

PLEASANT TELECOMMUNICATION SKILLS

POSSESS A CAR IS PREFERRED

WILLING TO TRAVEL OVERSEAS

AT LEAST WITH 3 OR MORE YEARS OF EXPERIENCE IN AIR FREIGHT INDUSTRY

AT LEAST WITH DIPLOMA AND ABOVE

Job Description

• Design and perform calculations for mechanical engineering works, including HVAC, fire protection systems, and plumbing and sanitary systems
• Conduct technical feasibility studies, life cycle analyses, and planning for building engineering projects
• Prepare comprehensive study reports, design reports, technical notes, and public consultation papers
• Develop detailed tender documents and technical specifications for projects
• Evaluate tenders and prepare thorough tender assessment reports
• Collaborate with cross-functional teams to ensure project success and timely delivery
• Provide support in project management and contract administration for building engineering contracts
• Stay up-to-date with industry trends, technologies, and best practices to drive innovation in mechanical engineering solutions
• Ensure compliance with local building codes and regulations in Singapore

Requirements

• Bachelor's Degree in Mechanical Engineering from an accredited institution
• Minimum of 5 years of hands-on design experience in building and/or infrastructure projects
• Proficiency in CAD software, such as AutoCAD and SolidWorks
• Strong knowledge of industry standards, regulations, and local building codes in Singapore
• Excellent project management and technical skills
• Proven ability to work independently with minimal supervision and as part of a collaborative team
• Outstanding problem-solving and analytical skills
• Strong attention to detail and organizational abilities
• Excellent written and verbal communication skills
• Ability to manage multiple projects efficiently and meet deadlines
• Familiarity with sustainable design principles and energy-efficient systems is a plus

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsiblities

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams