Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Join our company as an organized Associate Affairs Executive to support Revenue Assurance, Performance Management, and Welfare & Incentives functions.

Responsibilities

1. Revenue Assurance

• Review outstanding reports, liaise with relevant department to co-ordinate for debt recovery.
• Assist as the primary back up for the debt recovery team, daily follow-ups on outstanding transactions and ensure accurate record documentation in the Company in-house system.
• Liaise with relevant departments like legal, accounts to coordinate for debt recovery actions.

2. Awards & Events

• Prepare awards review materials for the Management’s use in monthly review meeting.
• Check the awards-related materials to ensure accuracy and currency, including eligibility, ranking, upload history, slides, and name artwork.
• Co-ordinate the monthly and annual company events, providing logistical support (setup, registration, packing, sorting, etc).
• Monitor participation in the company award events, providing updates on participation status and feedback to the Head of Department.
• Review salesperson transactions and commission inquiries, investigate flagged errors, and escalate to the IT Department for resolution.

3. Welfare & Incentive

• Respond to welfare and incentive-related inquiries.
• Resolves the issues in performance and welfare system.
• Oversee monthly adjustments for overriding, performance reconciliations, ensure proper tax declaration through the internal tax-income uploader system.
• Check the performance-related data to ensure such information is updated correctly.

Requirements

1. Degree in Business Management or its other equivalent.
2. Minimum five (5) years of working experience preferably in Business IT, Data Management & Analytics, Account management.
3. Strong in Communication skills and Problem-Solving Skills.
4. One must be flexible, adaptable, be prepared to work in a fast paced environment.
5. Proficient in using Microsoft Office application (especially Excel).
6. Preferably someone who is available immediately or at short notice.

Other Information

• Working Location : Toa Payoh
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested applicants are encouraged to submit a detailed resume, including expected salary and availability date, to [email protected]

We regret to inform you that only candidates selected for an interview will be contacted.

Job Responsibilities:

• Provide comprehensive HR administrative support for daily operations, encompassing recruitment, training, and development.
• Manage monthly payroll processing and related mandatory contributions.
• Oversee the full employee lifecycle, including onboarding, probationary reviews, and offboarding.
• Maintain accurate and up-to-date employee records and HR databases.
• Coordinate employee insurance renewals and updates.
• Manage work pass applications, renewals, cancellations, and associated government claims (NS, Maternity, Childcare) and grants, ensuring compliance with current regulations.
• Administer staff benefits and welfare programs, including processing monthly expense claims and managing office season parking.
• Support company events, staff engagement initiatives, and general office administration.
• Perform other duties as assigned.

Job Requirements:

• Diploma in Business/Human Resource Management or equivalent.
• Minimum 4 years of relevant HR experience, with payroll processing experience preferred.
• Strong understanding of Singapore employment law and government regulations.
• Proficient in Microsoft Office Suite.
• Positive, meticulous, and organized with strong interpersonal and communication skills.
• Team player with the ability to work independently and take initiative.

Job Description: Business Development Executive

Job Summary:

We are looking for a driven and results-oriented Business Development Executive to support our business development efforts in China and Singapore. The ideal candidate will focus on identifying growth opportunities, building relationships, and driving business expansion in these regions. The role requires a deep understanding of the Chinese and Singaporean markets, along with strong communication and negotiation skills and a strong understanding of the biotech R&D landscape to foster long-term client relationships and ensure business success.

Key Responsibilities:

1. Market Research & Opportunity Identification:Conduct market research to understand business trends, industry developments, and competitive landscapes in China and Singapore.
   Identify new business opportunities in these regions by assessing potential clients, markets, and business sectors.
   Monitor local regulations, economic conditions to ensure alignment with business goals.
   
2. Client Relationship Development:Build, maintain, and nurture strong relationships with key clients, partners, and stakeholders in both China and Singapore.
   Serve as the primary point of contact for clients, ensuring timely responses to inquiries, concerns, and business needs.
   Understand local business culture and adapt communication and negotiation strategies accordingly.
   
3. Sales Strategy & Proposal Management:Work closely with the Sales and Marketing teams to develop region-specific sales strategies and value propositions.
   Prepare and deliver customized sales presentations, proposals, and contracts to potential clients in China and Singapore.
   Negotiate terms and pricing with clients, ensuring favorable outcomes for both parties.
   
4. Collaboration with Cross-Functional Teams:Coordinate with the product, marketing, and customer service teams to deliver tailored solutions and support to clients in China and Singapore.
   Participate in joint projects and initiatives to support company objectives in both regions.
   
5. Market Expansion & Partnerships:Identify and pursue new business partnerships and collaborations that align with company goals and regional market opportunities.
   Support strategic initiatives aimed at expanding the company’s footprint and presence in China and Singapore.
   
6. Reporting & Market Intelligence:Provide regular updates and reports on business development activities, sales pipelines, and market trends in China and Singapore.
   Monitor competitors and emerging industry trends to ensure the company remains competitive in both markets.
   

Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, or related field (preferred).
• Experience in business development or partnership management within the biotechnology sector, specifically in R&D.
• Proven experience in business development or sales, with a focus on China and Singapore markets.
• Strong understanding of business cultures, regulations, and industry trends in both China and Singapore.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and manage time effectively across different time zones.

THE OPPORTUNITY

The Senior Event Executive will have logistical responsibility for several events per year including conferences and meetings of varying scale. This role involves close cooperation with Event Managers (Producer) and teams and requires ability to multi-task and take the lead when required, as well as being able to work independently on projects in a high-pressured environment.

THE WORK

• Onsite management of virtual, hybrid or physical events across Asia Pacific region.
• Set, communicate, maintain timelines and priorities on project through timeframes, status reporting, emails etc.
• Deliver meetings and events on time, within budget and participating to the realisation of concepts and proposals
• Participate in production and presentation of proposal to clients (concept, creativity, planning, timeline, budget)
• Maintain and develop long-term client relationship by meeting or exceeding client’s expectations
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Final reconciliation (operational and financial) of all projects handled
• Onsite management of virtual, hybrid or physical events across the Asia Pacific region
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Ability to travel for work when required.

THE CONNECTION

• Reports directly to Director, Experiential
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.

THE MUST HAVE

• Diploma/Degree qualification in Hospitality/Business/Marketing
• Being technologically savvy and comfortable with using new tools or software will be highly advantageous
• Traveling onsite inspections and accompanying events as required
• Good level of project management, organisational and time management skills
• Excellent written and oral communication skills
• Excellent eye for details
• Able to work under pressure and meet multiple deadlines
• Candidates with more experience will be considered for the Assistant Event Manager (Assistant Producer) position

ADDITIONAL LOCAL BENEFITS

• Competitive Annual Leave & Birthday Leave.
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.
• Employer-paid Group Hospital & Surgical, Outpatient, Clinical, Outpatient Specialist & Personal Accident.
• Comprehensive internal L&D portal and opportunities for external courses.

Job Description

Main Responsibilities

Be a central point of contact for the business operations manager and employees, delivering customised and forward looking solutions, programs and policies to tackle issues faced by the Company.

• Be a guidance on the application of HR policies, procedures and standards.
• Work closely with the HR Shared Service team to drive continual efforts to improve the HR delivery services.
• Conduct new employee induction program
• Conduct employee satisfaction survey and exit interview to improve existing welfare
• Work closely with People Development team to improve the competency of the employees and especially the development of skills and mindsets of the Managers.
• Work closely with Talent Acquisition and propose innovative ideas to attract and retain talents.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in Paradise.
• Produce timely accountability reports and provide quality counsel on human resources issues.
• Drive HR projects assigned and act as a key advisor to your management team in the business unit.

Requirements

· Possess minimum a bachelor degree in any discipline.

· Effective communication skills

· Have at least 5 years of HR business partnering experience in a service industry and in food and beverages is an advantage.

· Assertive and confident in your delivery and execution of radical HR solutions.

· Able to work in a fast paced environment, committed and to flexible work hours.

· Have unbelievable passion, perseverance to overcome teething issues

· Have practical management of people issues, especially for rank and file level.

· Good skills and knowledge of multiple human resources disciplines – talent acquisition (both rank and file), employee retention, employee relations, disciplinary and grievances, compensation practices and managing diversity.

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

The HR and Admin Executive is responsible for providing comprehensive support in human resources and administrative tasks, with a focus on recruitment, onboarding, employee benefits, payroll, and office management. The role includes coordinating hiring processes, managing employee records, and facilitating interdepartmental communication. The ideal candidate should have strong organizational skills, a proactive approach to problem-solving, and the ability to manage sensitive information with discretion.

Key Responsibilities

1. HR Responsibilities:

• Recruitment and Staffing:
  • Assist in the recruitment process by posting job openings on various platforms, screening resumes, and shortlisting candidates.
  • Coordinate interview schedules with candidates and hiring managers, ensuring a smooth interview process.
  • Conduct initial phone screenings to evaluate candidate fit for the role.
  • Assist in drafting job descriptions and updating them based on departmental needs.
  • Support the recruitment of temporary, contract, and freelance staff as needed.
  • Maintain a database of potential candidates for future hiring needs.

• Onboarding and Orientation:
  • Prepare and maintain employee documents, including contracts, personal information, and job descriptions.
  • Facilitate the onboarding process by granting new hires work-related access (e.g., email accounts, software permissions, office keys).
  • Conduct orientation sessions to familiarize new employees with company policies, culture, and job expectations.

• Offboarding and Termination:
  • Manage the offboarding process, including exit interviews, collection of company property, and revocation of system access.
  • Ensure the proper handling of termination documentation and process final payroll in compliance with legal requirements.

• Employee Performance and Issue Tracking:
  • Monitor probation periods, ensuring timely assessments, and facilitate the process for extensions or successful completions.
  • Collaborate with department supervisors to track incidents, maintain records, and assist in resolving employee issues.
  • Draft and issue warning letters when necessary, following up on corrective actions as required.
  • Support job adjustments, promotions, and demotions by coordinating with management to update roles and responsibilities.

• Inter-team Communication:
  • Act as a liaison between different departments to facilitate effective communication on HR-related matters.
  • Disseminate important updates or policy changes to ensure all staff members are informed.

• Policy and Handbook Management:
  • Regularly update and maintain the employee handbook to reflect changes in policies, procedures, and company guidelines.
  • Ensure compliance with local labor laws and HR best practices, updating policies as needed.

• Payroll and Compensation:
  • Assist in processing payroll by ensuring accurate tracking of attendance, leaves, and salary adjustments.
  • Handle regular tax submissions and other statutory deductions in line with legal requirements.
  • Oversee the disbursement of contractor and freelance service fees, ensuring timely and accurate payments.

• Processing of Employee Claims and Reimbursements:
  • Assist in the processing of employee benefit claims, ensuring documentation is complete and in line with company policies.
  • Handle staff reimbursements by verifying expenses, coordinating approvals, and liaising with finance for timely disbursement.
  • Collaborate with finance to process customer refunds when necessary, ensuring alignment with company policies and procedures.

• Employee Engagement and Company Activities:
  • Keep track of and organize company events, team bonding activities, and employee engagement initiatives.
  • Support planning and execution of events to foster a positive work environment and enhance team morale.

2. Administrative Responsibilities:

• Office Management:
  • Maintain office supplies and equipment, coordinating with vendors for purchases and services.
  • Manage incoming and outgoing correspondence, including emails, letters, and packages.
  • Organize and schedule meetings, appointments, and events.
  • Prepare and distribute internal communications, such as memos and announcements.
  • Handle travel arrangements and itineraries for staff when needed.
  • Assist in maintaining a clean, organized, and efficient office environment.

• General Support:
  • Provide administrative support to various departments as needed.
  • Assist in preparing reports, presentations, and documentation.
  • Support in organizing company events, meetings, and conferences.

Qualifications:

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR or administrative roles, with exposure to recruitment processes.
• Familiarity with HR software and Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Detail-oriented and proactive approach to tasks.

Job Description:

• Manage the recruitment process for construction staff (e.g., engineers, coordinators, managers) and site workers.
• Utilize job portals, recruitment agencies, and social media platforms to identify potential candidates.
• Conduct initial resume screenings and shortlist candidates for interviews with hiring managers.
• Schedule interviews with candidates and assist in the interview process.
• Support in making job offers and negotiating terms with selected candidates.
• Maintain and update recruitment records, including interview outcomes and new joiner documentation.
• Oversee the onboarding process for new joiners, including briefing them on administrative details and benefits.
• Organizing recruitment campaigns, job fairs and other events to attract candidates.
• Handle processes related to work pass applications and statutory requirements for housing, medical etc.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in recruitment, preferably within the construction industry.
• Strong understanding of recruitment processes for both construction staff and workers.
• Knowledge of local employment laws, work permits, and foreign worker regulations.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office.

Requirements:
- Strong in negotiation & presentation skills
- Able to communicate in Chinese (to liaise with Chinese associates)
- Possess good follow-up skills, self-motivated, and results oriented
- Good communication skills
- Mature and outgoing
- Ability to read floor plans / furniture detailed drawing
- Experience in interior design & sales in any field will be advantageous
- Trainings & Clients provided
- Profit sharing, annual income up to $50K


Responsibilities:
- Provide consultation to client
- Preparation of Quotation to client on Project Supervision from beginning to completion including
of Costing Management
- To meet client & follow-up on the sales enquiry
- Handling commercial projects

This is a commission-based sales hunter role - you will need to focus on acquiring new accounts on top of managing existing customers, representing the company and providing our solutions across compute, storage, AI/HPC, networking and more.

Reporting to the Head of Sales , you are responsible for the entire sales cycle, from identifying, to developing and closing deals in order to meet sales targets.

You will need to generate regular and timely forecasts, reports and account status to ensure that your sales targets are met.

Essentials

• Minimum 3 years of experience in IT industry, with at least 2 years in a quota-carrying sales position
• Good understanding of IT hardware market, and healthy interest in AI/HPC trends and developments
• Independent, resourceful, good analytical and communication skills with bilingual abilities in English and Mandarin
• Should possess minimum of Diploma/Bachelors’ in Marketing/Computer Science/Business or related discipline

Plus

• Experience in responding to tenders on major portals (GeBIZ / Ariba / Tenderboard)
• Ability to design and propose infrastructure (compute/storage/network/security) products and solutions is a plus
• Ideally possess a valid Class 3 driving license with own vehicle

Remuneration

Commission-based, with a base starting salary of up to S$3-4k depending on applicant’s experience.

Specializing in timber flooring and decking, the role involves managing project budgets, sourcing materials, overseeing installations, and ensuring the smooth execution of timber-related projects from start to finish.

Key Functions/Responsibilities:

QS

(Pre-Tender)

Read and interpret plans and layouts.

Prepare project budget costing.

Generate quotations.

(Post-Tender)

Responsible and keep an eye on approved sample from Clients to production.

Prepare Bill of Materials for the respective projects.

Issue PO for the approved materials for procurement overseas.

Tabulate in a customized template the respective project progress. &status

Assist in cost control and involve in costing, valuation of variations and preparation of monthly costing reports (Profit and Loss Report).

Create project report and analysis; provide management recommendation on profitability / viability of projects, variance analysis and standard costing.

Verify quantities for projects nearing completion and finalization of account.

Proper preparation and execution of project contract documents.

Maintain month-end reports for estimated cost vs. actual production costs and make variance-recovery strategies

Prepare progress claims and tabulate site status reports.

Certify subcon claims.

INVENTORY MANAGEMENT

- Inventory planning and maintain stocks at an optimum level.

- Coordinate on all inventory issues with suppliers and internal departments.

- Ensure proper inventory control and movement of goods.

- Update WIP records.

About Us

“Born and bred in Singapore and fully independent, GOVT Singapore has been around since 2012. Today, we are about 60-people strong, with clients from a variety of industries and markets such as OCBC Bank, Sentosa, Asahi, Puma, Julie’s Biscuits, and more.

We’re driven by a simple, singular objective: To help our clients achieve “firsts” that will drive their business ahead. This has led us to be one of Singapore’s most recognized agencies, as regular winners over the years in Campaign Asia Pacific’s Agency of The Year Awards, being recognized in the World’s Leading Independent Agencies list by Campaign UK and NetworkOne, and winning the Grand Prix in the Entertainment Category in Spikes Asia in 2019.

In addition to our longstanding reputation, our recent accolades include the Independent Agency of The Year Gong 2023, the Campaign Agency of The Year 2023 (Bronze) for Southeast Asia Brand Experience and Southeast Asia Event Marketing Agency.

But above all – like any good government – we’re all about doing right by our people, helping our clients prosper, and serving the land we’re on. And it all starts with effective and creative work that we’re proud to put out there.”

What You Will Be Doing

The Office Operations Executive plays a vital role in ensuring the seamless day-to-day operations of our office. Reporting to the Operations and HR Manager, you will be responsible for maintaining an efficient, organized, and welcoming work environment for our team. This role is key to supporting the agency's operational excellence and culture.

Key Responsibilities

• Office Operations and Maintenance: Work closely with the Operations and HR Manager to ensure all office facilities, equipment, and assets are functional, well-maintained, and up-to-date, while serving as the primary liaison with building management for office-related matters.
• Pantry and Supplies Management: Oversee pantry supplies and inventory, ensuring they are consistently stocked and well-organized to support daily operations.
• Vendor and Procurement Coordination: Manage the procurement of office supplies, equipment, and pantry items through the agency's approved vendor list, ensuring timely and cost-effective delivery.
• Office Environment Management: Partner with the cleaning company to maintain a clean, organized, and welcoming workspace, including meeting rooms and communal areas.
• Admin Support to Leadership Team: Provide administrative support to the leadership team, including managing timesheets, processing claims, coordinating schedules, and arranging travel plans when required.
• System and Equipment Management: Support the management of office systems, including biometric systems, corporate accounts, and software licenses, while coordinating with external IT support for technical issues.
• Awards Submissions and Tracking: Take charge of coordinating award submissions and maintaining a tracking system for agency awards, ensuring all deadlines and requirements are met.
• Culture and Events Coordination: Assist in organizing agency events and activities to foster a positive and vibrant office culture.

Who We Are Looking For

You’ll thrive in this role if you:

• Have 1-2 years of experience in office administration or operations, preferably within the advertising or creative industry (fresh graduates with strong potential are welcome to apply).
• Are highly organized, detail-oriented, and efficient, with the ability to adapt to shifting priorities and situations.
• Possess strong emotional intelligence, enabling you to navigate dynamic environments and work effectively with different stakeholders.
• Excel in interpersonal communication, both written and verbal.
• Are proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), and can quickly learn and adapt to new tools and technologies.
• Find job satisfaction in creating a supportive and welcoming environment that helps others succeed.
• Thrive in a fast-paced environment, demonstrating resourcefulness and efficiency when navigating challenges.
• Are eager to learn and grow, taking initiative and contributing proactively to the success of the agency.

Job description

Centre Executive (Education)

Olympus Learning Academy - Toa Payoh / Jurong East • Singapore

Full–time / Part Time

Job description

Job Responsibilities

• To contribute to the centre by achieving the centre's sales target.
• To be responsible for ensuring smooth centre operations
• Taking the lead in building and managing relationships with the learners, making sure that customers are taken care of and have their needs met. Not afraid of receiving negative feedback.
• To be accountable for managing the facilities, resources and equipment in the centre.
• Establish open communication and mentor the newer team members, resolve conflicts, and promote teamwork.
• Set clear expectations, collect feedback, and give due recognition to trainers and new team members.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Preferably with good upselling techniques and centre ops experience
• Proficient in sales and customer relationship management skills
• Part timers commitment period must be minimum 3 days and weekends inclusive.

What WE offer

• Part timer - $11 per hr for weekday / $13 per hr for weekends
• Commission given per signup inclusive
• Medical benefits for full timers
• Quarterly or twice a year team bonding activities

Job Types: Full-time, Part-time, Permanent

Pay: $2,500.00 - $2,800.00 per month

Expected hours: 44 per week

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Day shift
• Early shift
• Shift system
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person

Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Job Description

• Provide day to day customer service support and administrative duties.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Engineering knowledge is NOT required
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

• Tracking projects status and follow-up with team for the action items
• In-charge of project team timesheets and keep track of billing status
• Assist Project Manager in coordinating issued sales and purchase related documents (invoice)
• Responsible of general administration function
• Provide administrative support to the accounting department
• Daily update in Google Spreadsheet
• Stock taking
• Administrative works about general workers
• Submission for project documents to related parties

We are a Singapore-based children merchandise company looking for a highly motivated Customer Service Executive to join our team!

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

Roles & Responsibilities:

· Provide quality customer service to customers via telephone, online chats or messaging.

· Attend to inbound calls, as well as email enquiries when necessary

· Respond and follow up promptly to customer enquiries and feedback on our products and services

· Able to manage emotion well and cope with customers's demanding requests.

· Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.

· Filing of customers DO and SO.

· Able to work closely with the team and provide support when necessary.

· Ability to multi task and take on additional tasks/roles.

· Other ad hoc duties as assigned by Supervisors

Requirements

· Minimum Diploma or equivalent qualifications

· Preferably Junior Executive specialized in Customer Service or equivalent.

· At least 1 to 2 years of customer service experience. However, fresh graduates may apply.

· Possess good communication and interpersonal skills

· Pleasant disposition and well-groomed.

· Proficiency in English.

· PC Literate; Proficiency in Microsoft EXCEL.

· A good team player and willing to contribute to team effort to accomplish related results and performance.

· Shortlisted applicants will be notified.

· Right candidate able to start work immediate.

Sales & Customer Service (including after-sales service)

• Provide excellent product knowledge and customer service; effective selling of both the products and the brand
• Achieve sales targets as assigned
• Liasing with factory on customer's order.
• Closely follow up with customers on after sales service and other issues

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&B sales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personalitn

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

• As a Traniee Contract Executive, be a Part of contract management teams at all levels across large projects and accounts; work with account leadership, client commercial and business stakeholders to understand client needs and priorities; account strategy, objectives, and opportunities.
• Develop contract management across multiple projects and accounts taking responsibility for supporting performance management activities
• Take accountability for identification, escalation and resolution of commercial and contract risks and issues working with leadership to ensure the best outcome for all parties.
• Engage in pre-award sales activities, assist with deal shaping, negotiate commercial and contractual outcomes with sales teams and business leadership, including contract drafting support.
• Contract Executives are client facing and have a key role in building trusted relationships with client counterparts.
• Able to collaborate and communicate effectively with client executives at all levels of the organization and be capable of supporting discussions to influence key commercial and contracting decisions
• Significant understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions
• As team player, collaborative and persuasive; able to work well with executives and non-executives

JOB REQUIREMENTS

• Possess a bachelor's degree in a related discipline and/or equivalent professional qualifications
• Proactive, committed and able to work under pressure;
• Excellent interpersonal skills and ability to work in a team.
• Able to start work immediately or within a short notice period
• Able to commit for 24 months or longer
• Freshers Required -Training will be provided

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare and administrative professionals who oversee Doctor Anywhere’s medical operations, including clinics, telemedicine, mobile services, and executive health screening and imaging center. With our patients as our top priority, our team works closely together to deliver the highest possible standards of medical care. The Virtual Care team manages various operational elements of DA’s online services as well as telemedicine.

About the role

We are seeking a Principal Executive, Virtual Care to join our team. In this role, you will primarily be responsible for assisting the manager with the complete upkeep and management of the above associated services and operations. The ideal candidate should be meticulous and detail-oriented, have a mindset of continuous improvement and proactive collaboration, a strong sense of responsibility and the ability to deal with ambiguity or change. This candidate should also possess a strong operational acumen, good clinical sense, be able to manage complex operational decisions and have a good command of the English language. This role is based in Tai Seng, Singapore and reports directly to the Manager, Virtual Care.

A summary of the key responsibilities are as follows:

● Ensure smooth operations across DA’s virtual care-related services

● Maintain and manage the online platform for DA goods and services, and improve user experience

● Update and optimize listings on the platform in a timely manner

● Perform in-depth inventory management and optimization

● Work with the customer service team to front enquiries and ensure service standards

● Assist the manager in operationally actualising revenue and optimising costs

● Assist the manager in operationalizing new online services, and streamline the transition of online to offline care

● Maintain comprehensive reports for tracking and optimization

● Analyze customer reviews and business data to identify areas for improvement and implement changes to optimize performance

● Work closely with internal stakeholders to foster collaboration and alignment across the company

● Collaborate with the internal marketing team for campaigns and programs

● Participate in process improvement initiatives and transformation projects to improve workflows and ensure efficient processes

● Where possible, provide clinical support and advice to relevant teams ● Any other duties as assigned by the reporting manager

About you

● Bachelor’s degree in Pharmacy, Healthcare Operations, Business Administration, or any other relevant field

● Minimum 3-4 years of experience working in the digital healthcare space or any other relevant types of environment

● Clear understanding of local regulatory requirements

● Fluent in data management, data analysis, and basic market research ● Able to effectively engage with various types of internal and external stakeholders (including healthcare providers and technical experts) in a corporate environment

● Has an eye for detail and a strong sense of duty and responsibility

● Able to work independently as well as collaborate with others, with an entrepreneurial, roll-up-your-sleeves attitude

● Great communication and language skills

● Comfortable with on-site work

● Genuine curiosity and strong desire to continuously learn and grow

● Has unquestioned integrity and high standards in the work you do

● Adept in using general IT programs: MS Office, Google Suite, various types of ERP/CMS