OPERATIONS MANAGER

• Manage and assist vessel operations with Project site

• Liaise clients on their requirements

• Support in liaising with clients on commercial terms

• Support in job tender

• Assist HR with crew management if required

• Manage vessel documents and surveys

• The job will require you to go on board the vessel.

• To ensure that project paper works are properly kept and up to date

• Monitor on Manpower & related Expenses used for Individual Projects.

• Provide regular feedback and project status to the Management

Restaurant manager

Job scope

Arrangement of workflow in the restaurant, management of co-workers to ensure the work flow is smooth during operating hours and during breaks, able to provide customer service,able to speak fluent English and Mandarin. Must possess skills to operate IPad and computer

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Restaurant Manager - Sri Lankan Cuisine

Location: East Coast Park Seafood Center, Singapore

Responsibilities:

1. Customer Service Excellence: Ensure a high level of customer satisfaction by personally attending to customer needs.
   Manage and lead the front-of-house team to provide exceptional service.
   Communicate effectively with customers in English, Sinhala, and Tamil, if possible, to enhance their dining experience.
   
2. Business Development: Develop and implement strategies to increase the restaurant's overall business.
   Utilize marketing skills to promote the restaurant and attract a diverse customer base.
   Monitor market trends and customer preferences to adapt the restaurant's offerings accordingly.
   
3. Team Management:Lead by example as a team player and motivate the staff to achieve common goals.
   Effectively communicate expectations to the team and ensure everyone is working towards a unified vision.
   Manage and schedule staff, including chefs and other team members, to ensure smooth restaurant operations.
   
4. Experience and Knowledge:Possess a strong background in the Sri Lankan hotel industry with a good understanding of its unique culinary requirements.
   Apply knowledge of Sri Lankan cuisine to manage food quality, presentation, and overall dining experience.
   
5. Operations Management:Oversee day-to-day restaurant operations, ensuring compliance with health and safety regulations.
   Manage inventory, control costs, and optimize resource utilization.
   Implement efficient systems for ordering supplies, managing stock, and ensuring a well-functioning kitchen.
   
6. Customer Relationship Management:Build and maintain positive relationships with customers to encourage repeat business.
   Proactively address customer feedback and resolve issues to enhance customer satisfaction.
   Collect and analyze customer feedback for continuous improvement.
   
7. Language Proficiency:Fluency in English and Sinhala is essential. Knowledge of Tamil is an added advantage.
   

Qualifications:

• Proven experience in a managerial role within the Sri Lankan hotel or restaurant industry.
• Excellent communication and interpersonal skills.
• Strong leadership qualities with the ability to inspire and motivate a diverse team.
• Marketing skills and the ability to implement strategies to drive business growth.

If you meet the above qualifications and are passionate about delivering an authentic Sri Lankan dining experience, we invite you to join our team. Please submit your resume and a cover letter detailing your relevant experience.

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

Job Description

• Develop and grow business relationships with new and existing clients

• Set target and grow local, regional sales

• Develop and target new projects

• High basic salary + High sales commission

• Excellent Career Advancement

• AWS, Bonus, Travel

Requirements

• 1-2 year working experience in any of the following high industry: Lighting, AV, CCTV, Building Automation

• Good rapport with Contractors, Distributors, Consultants

• Strong Customer service focused

• Self-motivated, goals driven and able to work independently

• Basic Electrical and Sensors knowledge

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Duties & Responsibilities:

Purchasing/Cost Control

• Assist the Operations Manager in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports. To review any paid out but not limited to; Checks, Petty Cash, Purchase Requisition, Purchase Order and other related financial requests.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

Administration

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Purchasing of uniforms and office supplies

• Any other duties / tasks as requested by management.

Facilities Management

•Main point of contact for tenants

• to communicate efficiently and effectively with engineers, management and tenants on issues pertaining to the properties

•Good filing and administrative skills. To maintain hard copies and e-copies of any required documentation

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 5 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

· Represent company in corporate meetings (Both in Singapore and in China).

· Acquire new partnerships in the China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels and airlines.

· Negotiating preferred rates with vendors of direct travel.

· Planning and running travel tours for different purposes such as recreation, education and business.

· Managing and overseeing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

· Assisting with any travel-related issues that may arise

· Ensuring the operations to run smoothly

Job Requirements

· A minimum of 10 years experience in the travel industry is a must

· Knowledge of travel management process

· Excellent communication and interpersonal skills

· Well organized and able to work independently with a high level of initiative and drive

· Able to travel regularly if work requires

Responsibilities:

· Handle at least 2 subsidiaries’ full sets of accounts.

· Assist with statutory matters, including year-end audit, GST and tax submission.

· Prepare monthly, quarterly and yearly management accounts with detailed schedules, including tax provisions.

· Prepare annual statutory financial statements.

· Prepare annual budget and half-yearly budget review for companies under his/her responsibilities.

· Other ad-hoc duties as assigned.

Requirements:

· Degree / Diploma in Accountancy or part ACCA.

· At least 3 years of relevant experience handling a full set of accounts.

· Able to work independently with minimal supervision as well as able to work well in a team.

· Meticulous, good analytical, problem solving and good interpersonal skills.

· Proficient in accounting software (Navision) and MS Office.

· Able to meet tight deadline.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Scope:

Manage full sets of accounts for various companies.

Handle financial records and transactions.

Undertake Human Resources (HR) tasks.

Perform administrative work to support the supervisor.

Assist in preparing corporate secretary documents.

Undertake any ad-hoc tasks assigned by the supervisor.

Requirements

• Candidate should possess Diploma/Professional qualifications in the Accounting industry

• Possess at least 1 years of experience in the Accounting Industry

• Ability to handle stress and work in fast paced environment & extended hours

• Excellent communication in English and Mandarin

Experience: 6-9 years

Role: Technology Delivery Manager

Key Skills:

Project Management

Key Responsibilities:

· Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

· Plan & collaborate across different application teams to manage technical dependencies of the solution

· Plan, monitor and manage risks/issues related to technical delivery

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager

· Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc.

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Key Requirements:

Must Have:

• Strong technical knowledge and/or platform knowledge in Open Systems
• Good business domain knowledge in Retail and Corporate Loans Origination systems, Business or Credit rules management is a plus
• Good Knowledge in financial services policies, procedures, products and industry practices preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Education:

• Bachelor's degree in computer science, engineering or similar domain.
• Related professional/technical qualification will be advantageous although not mandatory.

Scope

The Volunteer After-Care Programme (VAP) trains and engages a growing pool of volunteers who are passionate in helping ex-offenders turn their lives around. The Befriending initiative assists ex-offenders with their reintegration transitioning by matching suitable volunteers to support ex-offenders with their needs. The Family Befriending and IIMAC initiatives focus on supporting the families of ex-offenders.

VAP Manager is responsible to manage and oversee the operations of the various initiatives including the overall programme management, recruitment, training & development, maintenance and welfare of volunteers.

Key Responsibilities

Programme Management

· Conduct periodic reviews of the various aspects of the programmes and services offered as part of the VAP for improvement

· Initiate and develop new programmes based on service gaps

· Ensure the smooth running of the programme

· Conduct regular post-evaluation and feedback sessions with clients and ad-hoc sessions with volunteers to evaluate the effectiveness of the programme

· Provide support for other programmes, e.g. events organised for clients or as part of fund-raising efforts

· Ensure proper data governance

· Produce statistics and quarterly reports for the SACA Executive Committee

Volunteer Management

· Conduct volunteer interview and assess and select suitable volunteers

· Conduct mass briefing with volunteers and interview with clients to ensure the right matching of befrienders to clients

· Accompany first-time volunteers when meeting clients in prison to assist with introductions and building

rapport with new clients

· Debrief volunteer after the session, advising on how the volunteer should best move forward with engaging with the client

· Identify learning opportunities on how best to tailor volunteer training sessions to specific areas of needs

· Accompany volunteers for home/field visits

· Ensure the volunteer report is updated and complete with the necessary information

· Conduct subsequent prison visit arrangements

· Arrange for the post evaluation interviews with clients

· Work closely with Training team for both new and experienced volunteers to enrol in necessary training classes to equip them with necessary skills in keeping up with the changing and complex needs of their clients

· Initiate and leverage platforms for volunteers to share knowledge and expertise and other activities

Staff Management

· Supervise Social Work Associate(s) in his/her duties as well as to oversee his/her training and development needs

· Guide and Collaborate with Social Worker(s) involved in volunteer initiatives

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job role

• The Project Manager manages the execution of construction operations and validates the construction, installation, assembly of components, equipment, systems, and completion of activities.
• The candidate also assesses compliance with the relevant regulatory and legislative requirements.
• The candidate is meticulous and highly detail-orientated and possesses strong communication, problem-solving, and interpersonal skills to facilitate stakeholder management and works on-site.

Job description

• Lead, direct, oversee, manage, and intervene as necessary with all internal and external project stakeholders.
• Provide strategic input, experience, and expertise to organize and set up the project for success.
• Lead the project management and construction team.
• Manage project documentation by the International Organisation for Standardisation (ISO) standards.
• Manage relevant parties to ensure project progress adheres to the schedule.
• Monitor compliance of work with the safety and health regulations.
• Ensure the company's EHS policies and project-specific plans are proactively communicated and consistently enforced.
• Deploy the necessary resources that are adequate in quantity and skilled in their respective subject matter areas.
• Develop, track, and update a realistic and achievable programme of works and delivery approach at the earliest possible stages of the projects.
• Proactively ensure all commercial, contractual, and procurement activities on the projects are managed in a timely and transparent manner and avoid any cost and time risk to the Projects.
• Manage and oversee the project team including external project managers, design consultants, and contractors to meet their deliverables, to an adequate standard, on time, and not compromise the project specifications.
• Identify all statutory approvals needed and thereafter manage and achieve as scheduled to avoid any delay to the projects.
• Identify, manage, and mitigate project risks throughout all phases of the project.
• Provide regular and timely assessment, management, and reporting of progress and key project issues in the required company format.
• Communicate effectively and regularly with all project stakeholders – upstream and downstream on relevant topics.
• Be responsible for tracking, recording, and managing the progress and quality of the construction along with handover and closeout deliverables.
• Closely monitor, manage, and report on project budgets.
• Other project management duties assigned.

Job Requirements

• Degree in Building Construction Management, Civil and/or Structural Engineering, building discipline or equivalent.
• Minimum 10 years of experience in managing large (>$100m), fast-track, high-rise buildings projects with at least 5 years of project management working experience at a corporate level.
• Skilled in managing and motivating diverse, multi-functional, multi-cultural project teams.
• Organized, with a positive work attitude.
• Excellent leadership, time management, analytical, presentation, and interpersonal skills.
• Able to implement Construction Project Management good practices.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Duties & Responsibilities

• Carry out general cleaning (Sweep, Mop, Vacuum, Dusting, Washing of toilets)
• Plan, manage and supervise a team of cleaners to carry out their work in accordance with the company’s procedures and practices.
• Work closely with the project manager to plan and manage inventory records.
• To develop a training framework and conduct training for all cleaners.
• Inspection of work carried out by cleaners to ensure a high standard of work is undertaken and maintained.

Requirements

• At least 2 year of relevant working experience in the related field
• Candidate must possess supervisory experience in managing a group of cleaners
• General Education or WSQ Certificate in Environmental Cleaning
• Able to understand basic instructions in English and communicate to customers
• Physically fit to carry out cleaning duties such as dusting, wiping, sweeping, mopping, handling and disposing waste
• Manpower management, complaints handling, Microsoft office.