We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

Event Manager

R.S.V.P Communications and Event Agency is a leading Communications & Event Agency dedicated to curating exceptional experiences for our Lifestyle publications such as Vogue Singapore and Robb Report. We are expanding our portfolio of clients to SEA countries including event management services for Luxury and Fashion clients. We are seeking a dynamic and experienced Event Manager to join our team and contribute to the success of our high-profile events in SG and beyond.

Responsibilities:

1. Event Planning and Execution:

• Plan, organize, and execute fashion-focused events, ensuring seamless operations and a high level of client satisfaction.
• Coordinate with internal teams, clients, and external vendors to deliver events that align with brand objectives.

2. Budget Management:

• Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial guidelines.
• Negotiate with suppliers to secure favourable terms and pricing.

3. Venue Coordination:

• Identify and secure suitable event venues in alignment with the agency's aesthetic and client requirements.
• Oversee venue setup, ensuring it reflects the brand's image and meets event objectives.

4. Logistics and Timeline Management:

• Create detailed event timelines and oversee logistics to guarantee smooth event flow.
• Anticipate and troubleshoot any issues that may arise during events

5. Stakeholder Communication:

• Communicate effectively with clients, partners, and internal teams to ensure all parties are well-informed and aligned with event goals.

6. Post-event Evaluation/ Reporting:

• Conduct thorough evaluations of events, gathering feedback and metrics to continuously improve future projects.
• Provide comprehensive event reports to clients and management.

Qualifications:

• Bachelor’s degree in Event Management, Marketing, or a related field.
• Proven experience as an Event Manager, preferably in the fashion or lifestyle industry.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Creative mindset with an eye for detail.
• Familiarity with the Singapore events landscape.
• Ready to travel

Benefits:

• Competitive salary commensurate with experience.
• Health and wellness benefits.
• Opportunities for professional development in the dynamic fashion lifestyle industry.

If you are passionate about creating unforgettable experiences in the fashion world and possess the skills to lead successful events, we invite you to apply

Account Managers serve as the primary client contact and project manager, and are responsible for ensuring deliverables are met to standard and timelines. They are part of the Client Services team, which is responsible for overseeing and supervising all client activity, including managing, developing, and growing client relationships within their portfolio for retention and growth of the client base.

The PR Account Manager should be familiar with the media landscape in the region, has the ability to identify and secure stories of interest for clients, and assume the role of the client's trusted partner.

Client

• End-to-end management of client projects, ensuring delivery on time, on budget and to agreed quality standard
• Be the client’s “trusted advisor” – Maintain a functional, day-to-day relationship with clients
• Support in the creation and implementation of clients' marcomms plan, specifically public relations and media communications
• Conceptualise relevant story ideas and secure media interests
• Nurture accounts to drive organic revenue growth through development planning

Company

• Maintain positive working relations with colleagues, agency partners and suppliers globally to ensure the product/service delivered is aligned with clients’ requirements
• Build and maintain positive relations with relevant media and industry stakeholders
• Ensure Fifth Ring processes and procedures are followed at all times
• Provide the business development team with relative support as required
• Manage the financial health of jobs, including performing regular budget checks and resourcing capacities
• Support Fifth Ring’s marketing activities as necessary

Colleagues

• Guide and mentor junior colleagues with their day-to-day tasks as well as their professional development
• Work effectively with the Traffic Manager to ensure client requirements are being met
• Cultivate and rely on extensive informal networks inside and outside the agency to solve problems
• Support colleagues in all Fifth Ring locations through proactive consultivity, creativity and visibility
• Other duties as appropriate and as assigned, in agreement with line manager

Essential

• Minimum 4 years of experience in marketing communications agency space, ideally in B2B PR and media relations
• Strong written and verbal English communication skills
• Established positive relationships with relevant stakeholders in the industry, including media
• Experience managing complexity and nuance from a marcomms standpoint, with a clear attention to detail and demonstrated ability to create clarity out of chaos
• Work with delivery teams across timezones to create and execute plans that meet clients’ business objectives
• Manage resources with effectiveness and efficiency, delegate responsibilities as appropriate
• Effective client management skills, including active listening, attention to detail, troubleshooting and proactively management of relationships
• Ability to maintain composure under adversity and exercise independent and fair consensus-building skills when conflict arises
• Good knowledge of Microsoft Office

Desirable

• Degree in relevant field (ideally in communications, public relations, marketing communications, business management, or a related subject)
• Business development experience
• Relevant target industry knowledge
• Ability to work independently as well as in a team environment

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management