We are seeking motivated and experienced Blockchain Sales and Ecosystem Builder to join our dynamic team. You will play a critical role in expanding our blockchain ecosystem, raising funds for our projects, and driving sales in the blockchain space.

What You Will Do At Hela Labs?

• Understand prospective client‘s business needs and pain-points to tailor the blockchain solutions.
• Nurture strategic partnerships within blockchain, Web3 and crypto to enhance our market presence and facilitate the adoption of blockchain solutions.
• Develop ecosystem partners, including blockchain projects, start-ups, investors, and developers.
• To create compelling proposals, deliver sales presentations, negotiate contracts, close deals and ensure successful project delivery.
• Build and maintain a sales pipeline and provide regular reports on sales performance to stakeholders.
• Work closely with internal teams to ensure alignment and successful execution of business development strategies.
• Collaborate with the marketing team to organize online and offline events for lead generation.

Our Ideal Candidates Would Have:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 2- 3 years proven track record in business development, sales, or related roles, preferably within the blockchain or cryptocurrency industry.
• Self-motivated and results-oriented with a track record of meeting or exceeding sales targets.
• Strong network and relationships within the blockchain industry, including crypto founders, VCs, startups, investors, and industry influencers.
• Proven ability to thrive in a team environment.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Hela Labs sound like the place you want to work in? Apply now!

We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

Our client is a leading Multitech software company. This is a contract role with their Financial services team to support the Financial Controller in managing the month end close and forecasting and budgeting cycles.

Job Responsibilities:

Lead Month End Close Process:
• Analyze the P&L and follow up with stakeholders to ensure all accrual entries are accurately stated and completed
• Summarize and present month end P&L results, including variance analysis to management
• Collaborate with the outsourcing team to ensure month end close process is completed timely and with accuracy

Lead Forecasting and Budgeting Process:
• Leverage the Asia Forecasting and Budgeting models for ASEAN
• Partner with stakeholders to gain insights and achieve forecast and budget accuracy
• Summarize and present monthly forecast and annual budget numbers, including variance analysis to management

Systems, Tools and Processes:
•Deep understanding of the relevant systems, tools and processes is necessary to effectively perform job functions
• Identify and drive improvements in processes, support new business programs by leveraging innovative technology solutions, and work with policy owners to drive program improvements and compliance

Job Requirements:

• Bachelor’s degree in finance, economics, accounting, or related field is desirable
• Min 6+ years relevant experience in large multinational corporate is preferred
• Working with large volumes of data, able to simplify that in a view to present to management, able to explain variances in a clear manner
• Should be well versed in Tools/Systems: Excel, PowerBI
• Excellent cross-group collaboration skills, including the ability to comfortably communicate with senior management
• Motivated self-starter that can clearly identify and articulate to management the financial results and variance analysis
• Good presentation skills and able to communicate with clarity and in a concise manner

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

We are working with our client, an amazing FinTech media and exhibitions platform and they are now looking for an experienced Business Development Manager based here in Singapore as part of their expansion plans.

If you are passionate about business development and want to play a crucial role in generating sponsorship revenue across Asia at a high level, this is the perfect role for you!

Job Responsibilities:

• Developing client relationships with the goal of building long-term strategic partnerships
• Manage your sales pipeline, revenue forecast and account plans while working closely with key internal stakeholders.
• Successfully achieve sales targets and performance objectives for sponsorship within your area of coverage.
• Responsible for hitting personal targets as well as helping the team hit their overall targets.
• Building client relationships and maintaining them well.
• Keeping up to date about the market, customers, competitors and products to be able to sell the solutions well.
• Attending competitor events and travelling to meet clients quite frequently.
• Ensuring that the sales administration activities are completed

Your profile:

• 3-5 years of experience in sales; open on background but must be used to doing large deal sizes
• A great attitude and ability to build relationships
• A Bachelor's degree in business or related
• Solid track record in consistently delivering or exceeding sales targets of high cost ticket price or product
• Ability to travel quite frequently for business
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary, commission and bonus scheme within a highly motivated sales environment.

If this position interest you and you have what it takes, apply now!

EA License No: (R22108421)

Agency License No: 11C4388

Kellanova is looking for a visionary Brand Manager to lead the product innovation efforts for Pringles. This role is pivotal in driving the brand’s growth through innovative product development and strategic market positioning. The ideal candidate will have a strong background in brand management, a passion for consumer insights, and a proven ability to bring new products to market successfully.

A Taste of What You’ll Be Doing:

• Innovation Leadership: Spearhead the development and execution of innovative product strategies that align with the Pringles 3 Year Innovation Masterplan.
• Market Research: Leverage relevant culinary trends to identify trends, unmet consumer needs, and competitive landscape to inform product innovation.
• Product Development: Collaborate with R&D, Regulatory and other cross-functional teams to develop new product concepts, from ideation through to commercialization.
• Consumer Insights: Leverage consumer insights to guide product development and ensure new products developed are winning food against identified competition.
• Cross-Functional Collaboration: Work closely with commercial innovation, trade marketing and supply chain teams to ensure seamless and OTIF product launches.
• Portfolio Management: Oversee the Pringles product portfolio, optimizing the mix to drive growth and profitability.
• Budget Management: Oversee budget allocation for product innovation projects, ensuring efficient use of resources.
• Stakeholders management: Build and maintain strong relationships with internal (countries) and external stakeholders, including agencies, suppliers, and key customers

We’re Looking for Someone With

• Experience: Minimum of 5 years of experience in brand management, with a focus on product innovation in the FMCG sector.
• Innovation Expertise: Proven track record of leading successful product innovation projects.
• Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Communication: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Creativity: A creative thinker with a passion for developing unique and compelling product ideas.
• Project Management: Strong project management skills, with the ability to manage multiple projects and meet deadlines.

UFIT Performance Account Manager Job Description

Our Purpose

“Igniting Greatness”

Our Mission

“We empower every person within our community, through our Circle of Care, to go beyond what they think is possible”

Our 5 Values

Collaboration, Integrity, Empathy, Excellence, Empowerment

Reporting To: UFIT CEO

Job Summary: The UFIT Performance Account Manager will ensure a strong relationship with clients by maintaining high service standards and achieving business goals. This role involves setting and achieving targets, maintaining and growing membership engagement, and exceeding performance expectations.

Desirable qualities:

● A community driver - Possess exceptional oral and written

communication skills and is able to develop engaging content. You

should be a ‘people person’ with great customer service skills and the

ability to moderate online and offline conversations with our

community. Ultimately, you should be able to act as the face and

voice of our brand and manage all community communications.

● A goal-getter- Setting and achieving goals with our clients is the

single most important task our team has every day. The account

manager at each location needs to live and breathe this approach

and be committed to optimizing all processes to help our partners

and employees achieve their goals.

● An effective agent of change – Able to make all clients and

members feel valued, seen and heard, whilst simultaneously

ensuring the standards of each and every session delivered remain

high.

● Possess a Bachelors in Sports Science with 2 years of experience in a

corporate wellness/ fitness coaching environment

● Relevant coaching qualifications in PT, yoga and or Pilates would be

preferable

Roles and Responsibilities:

Summary:

● Provide tailored support for two distinct groups: members and office-

based staff.

● Enhance the existing Strong Body/Strong Mind program to deliver even

greater health and engagement outcomes, and taking the Program to

the next level.

● Create aglobally connected workforce, through Beekeeper, where

health and community thrive.

● Ensure constant focus and attention of clients on setting goals, achieving

results

● Conduct 3-5 classes per week

● Manage vendors and external freelancers to ensure service delivery and

standards are met

● Implement and ensure an “on brand” experience across the company

● The account manager will work closely with the UFIT SMT to ensure

continued engagement of the members

● Develop and promote online coaching, online seminars, and community

activations for the company workforce in-office; emphasizing wellness

and the importance of healthy lifestyles.

● Data driven; Management of the external class vendors and tacking data

and feedback from members and engagement per

program/class/seminar/etc

● Plan and develop Wellness seminars about Chronic Disease Management

and topics around the 5 pillars ; Movement, Recovery, Mindset, Nutrition,

Community modules.

● Assist in planning wellness activation events and UFIT events , including

speakers and health related demonstrations where needed

Business Development:

● Assisting the UFIT SMT with the promotion of key initiatives and

events to introduce UFIT and the Circle of Care to members

● Monthly and Quarterly reporting analysis

● Drive and focus on increasing more unique engagement through

classes and wellness seminars to get better reach with existing

member base and to reach a wider demographic

Operations:

● Oversee launch and implementation of the UFIT Brand and our

services

● Deliver excellent customer service and other administrative tasks

efficiently

● Oversee day-to-day operations of the Company’s wellness

● Plan and deliver Fitness Classes weekly

Human Resources:

● Setup and training of employees (how to use our coaching app,

booking systems and processes)

● Liaise with existing UFIT staff to deliver seminars, classes and

wellness events

● Manage budget allocated for the cost of instructors and health

professionals where needed.

Personal:

● At all times conduct yourself in a manner befitting an exceptional

UFIT employee, characterized by our values of Excellence,

Empowerment, Integrity, Empathy and Collaboration.

● Model an excellent professional attitude toward your clients and lead

the cultivation of an integrated team atmosphere

● Possess a strong awareness of customer satisfaction

Key Performance Indicators: (TBC)

● Achieve the monthlyengagement targets for the company

● Create Wellness curriculum

● Onboarding of all employees onto the wellness platform

● Number of clients on engagement in Classes and wellness activations

● Unique user attendance for classes

● Integration; Number of referrals Circle of Care PT into the various

UFIT Hubs

● Delivery and reporting of team results and celebrating client/

member milestones

SALES MANAGER - SINGAPORE

The Sales Manager will be responsible for overseeing and driving the performance of the Hotel101 Sales team (Happy Ambassadors), supporting and implementing strategies to meet sales targets, and maintaining long-term relationships with key clients. The ideal candidate will have a strong sales background, leadership skills, and the ability to work collaboratively across teams to exceed business objectives.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Sales Leadership: Lead, coach, and motivate the sales team to achieve individual and team sales targets.
• Strategy Development: Develop and implement effective sales strategies to expand the Hotel101 customer base and increase revenue across direct sales and develop strong referral network
• Client Relationships: Build and maintain strong relationships with key clients and prospects, ensuring customer satisfaction and loyalty to Hotel101.
• Performance Management: Monitor and evaluate the performance of the sales team through regular performance reviews, enforcing clear KPIs and objectives, and providing constructive feedback.
• Training and Development: Identify skill gaps and provide ongoing coaching, training, and professional development opportunities to the sales team.
• Sales Forecasting & Reporting: Provide accurate sales forecasts, market analysis, and reporting on sales performance to senior management.
• Cross-functional Collaboration: Work closely with marketing, customer service, product development, and other departments to align sales strategies with business goals.
• Market Intelligence: Stay informed of market trends, competitor activities, and industry changes to identify new business opportunities and adjust strategies accordingly.
• Budget & Resource Management: Assist in setting and managing sales budgets, ensuring efficient allocation of resources.
• Problem Resolution: Handle customer inquiries, complaints, and issues promptly, ensuring high levels of customer satisfaction.

QUALIFICATIONS

• Bachelor's degree /Diploma in Business, Marketing, or related field (preferred).
• Minimum of 5 years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving or exceeding sales targets and driving team performance.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze data, make informed decisions, and adapt sales strategies accordingly.
• Proficient in CRM software, Microsoft Office Suite, and sales management tools.
• Strong problem-solving skills and the ability to handle complex situations with professionalism and tact.
• Experience in Financial Institutions and Hospitality is a plus.

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel101 brand.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a leading provider of innovative solutions in the tech industry, dedicated to helping businesses thrive in a digital world.

They are looking for a marketer to join their International Marketing organization in SEA region, which focuses on building awareness and understanding of company's positive contribution through product and program awareness in SEA.

Job Responsibilities:

• Coordinate a variety of brand and growth initiatives targeting diverse audiences across multiple markets, collaborating with cross-functional teams.
• Support the execution of integrated marketing communications efforts spanning digital, social, traditional media, and events to reinforce key narratives and impact stories.
• Drive the process of sharing results and fostering a learning agenda from campaigns and initiatives throughout the organization.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in consumer marketing from tech companies.
• Proven track record of successfully launching integrated marketing campaigns targeting a broad consumer base.
• Possess operational expertise in overseeing day-to-day activities of integrated marketing campaigns, including budget management, creative development, media planning, asset delivery, social media management, and event coordination.
• Demonstrated experience collaborating with external companies (partners, agencies, vendors, retailers) and cross-functional teams.
• Proven track record of executing integrated marketing campaigns (online/offline advertising, web, events) that have driven tangible results.
• Ability to design and deliver marketing solutions leveraging insights and analytics effectively.
• Experience thriving in a self-starter, fast-paced, and evolving environment.
• Should have good communication skills and speak fluently in Tagalog language since the candidate needs to work for Philippine market and have a strong understanding of Philippine culture.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

MAIN PURPOSE

Reporting directly to the Regional PC Director, he/she will co-develop SEA region-specific strategy and communication mixes for the Hair Care Business Unit (Tsubaki, FINO Ma Cherie), as well as to drive new initiatives for white space brand launches. The team is responsible for driving and delivering brand strategy & communication toolkits with a strong focus to win in EC. The role includes visibility to senior stakeholders.

KEY RESPONSIBILITIES

COMMUNICATION DEVELOPMENT

• Develop digital & E-Commerce communication toolkit and trade proposition for APAC region
• Lead the development of regional integrated (360) brand communication assets with a major focus in Digital and Ecommerce
• Represent SEA interests to Global brand team & ensure that new innovations and communications fulfil SEA needs
• Manage overall brand budget for testing & toolkit development

BRINGING THE BRAND DNA TO LIFE AT REGIONAL APAC LEVEL

• Identify competitor assumptions and responses, Customer/channel priorities, Price/value guidelines, and the optimization of shopper and consumer insight at a regional level and ensures it feeds into the Global Brand Strategy
• Works with 8 Local Affiliates to translate the Brand DNA into Brand Marketing Plans.
• Provides clear execution guidelines to inspire
• Develop brand strategy (product, pricing, place, promotion) for SEA region

WHITE SPACE EXPANSION STRATEGY

• Identify & lead white space growth for Hair Category area expansion in the region (including current & new brands)

KEY INTERFACES

• Reports to Regional Personal Care Director
• Assists APAC CMO / SEA President
• Partners with the 6 Local Marketing teams in the SEA cluster
• Partners with the Global Brand Holder team in Japan
• Overall lead for Project Team: Manage cross functional teams such as Ecommerce, Finance, Supply Chain and R&D/Regulatory, where required
• Creative agencies, Digital agencies and other 3rd party suppliers: OTIF mix creations

REQUIREMENTS

• Minimum 5 years-experience in a Brand Marketing Role within FMCG. Preference for beauty/ personal care (especially in hair care) experience
• Experience in Regional or Global Marketing Mix Development for brand(s)
• Experience & knowledge in SEA

SKILLS SET

• Keen eye and passion for beauty / skincare / haircare and brand management
• Interest in developing product concepts, product innovation and brand communications
• Strategic thinking to solve business issues: ability to zoom in and out, sound attention for details with focus on big picture
• Growth mindset: Energized to navigate nuances, competitor trends to deliver business growth
• Entrepreneurial mindset: Strong bias for action, embrace start-up mindset in an MNC Joint Venture environment and comfortable experimenting
• Ability to work well with stakeholders of different nationalities, based in different geographies
• Flexibility to travel when required

Salary: $4000 per month

Working Days: Monday - Friday (may require to work on weekends and time off to be provided accordingly)

Working Hours: 9am - 6pm (may change due to event)

Location: National Library (may require to visit islandwide libraries - public transportation during working hours)

Contract Period: Apr 2025 - 28 Feb 2026

Job Responsibilities:

Create and flesh out volunteer roles for public libraries that align with operational needs, and establish clear responsibilities and expectations of volunteers

Develop and implement strategies to attract, recruit, and retain volunteers for public library initiatives, focusing on building a reliable and stable pool of regular contributors

Conduct onsite visits to libraries to assess volunteer operation at branches and identify areas for improvement.

Review and refine onboarding processes and approaches for all volunteers, both new and experienced

Implement volunteer orientation programmes, including targeted training sessions, where applicable

Plan and coordinate volunteer networking sessions to strengthen commitment among volunteers.

Foster an environment of cooperation among volunteers

Job Requirements:

At least 3-5 years of relevant experience in volunteer management/engagement.

Resourceful; willing to experiment, work with limited resources

Good interpersonal skills, enjoys engaging volunteers interacting with people from diverse backgrounds and age levels

Experience in recruiting, training, supervising, and engagement of volunteers

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Description of the Company’s background

Ingold Capital is a CMS licensed fund management company. We focus on quantitative investment strategies, dedicated to producing exceptional returns for investors, by strictly adhering to mathematical and statistical methods, also through best-inclass risk management, compliance, and operations.

Job Description:

We are seeking an experienced and highly skilled Financial Operational Risk Manager to join our dynamic team. This individual will play a key role in coordinating cross-exchange assets and funds transfer, optimizing operational efficiency, and driving continuous improvement in our settlement and data management processes. The ideal candidate will have a deep understanding of different classes of asset, API integrations, and automation tools, and be passionate about enhancing operations through automation and innovative solutions.

Key Responsibilities:

• Cross-Exchange Coordination: Oversee the transfer of assets and funds across multiple exchanges, ensuring seamless execution and operational efficiency by leveraging APIs.
• Exchange Utilization and Compliance: Utilize and manage multiple exchanges, understanding their unique characteristics such as trading rules, liquidity levels, and regulatory compliance to match specific needs and risk profiles.
• Settlement Management: Refine and oversee the settlement process for different classes of asset and bank wires with counterparties. Responsibilities include verifying transaction details, address whitelisting, and monitoring settlement status for clear communication.
• Data Management and Automation: Ensure smooth data processing, storage and ensure data integrity.
• Automation & Integrations: Lead the development and implementation of automation and integration across platforms.
• Reporting and Analysis: Handle data requests and generate reports to support internal analysis and trading strategies.
• Cross-functional Collaboration: Work closely with finance, legal, compliance, and other departments to ensure regulatory compliance.

Job Requirements:

Education:

• Master’s degree and above in Computer Science, Mathematics, Engineering, or a related discipline.
• Strong academic background in statistics, information engineering and business finance.
• Having a CFA or currently pursuing CFA is an advantage.

Experience:

• Hedge Fund/Quantitative Trading Experience: Minimum of 3+ years of experience in an operations or trading management role, preferably from a quantitative hedge fund, fintech firm, or proprietary trading firm.
• Proven experience in operations management, ideally within the quant fund or fintech industry.
• Strong understanding of different classes of asset and exchanges, including their unique characteristics such as trading rules, liquidity, and regulatory compliance.
• Hands-on experience with API integrations and building automation tools across various platforms.
• Programming Skills: Strong proficiency in Python, SQL and C/C++, and with experience in database management, data orchestration, and automation solutions.
• Excellent organizational and problem-solving skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication skills, with the ability to collaborate across teams and provide clear, actionable feedback.
• Familiarity with financial regulations, audit processes, and industry compliance standards.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Job Summary:

The Junior Assistant Manager supports the Restaurant Manager in ensuring smooth day-to-day restaurant operations. This role involves managing staff, ensuring exceptional customer service, and assisting in operational and administrative tasks. The Junior Assistant Manager also serves as a role model for the service team, maintaining high standards of professionalism and efficiency.

Key Responsibilities:

Operational Management:

• Oversee restaurant operations during shifts, ensuring smooth service flow.
• Assist with staff allocation and ensure adequate manpower for each shift.
• Monitor service quality, food presentation, and cleanliness of the restaurant.

Customer Service:

• Interact with guests to ensure satisfaction and resolve any complaints promptly.
• Address special requests or feedback professionally to maintain positive customer relationships.

Staff Supervision and Training:

• Lead and motivate the team during shifts to deliver excellent service.
• Train new staff on service standards, safety protocols, and customer interaction.
• Provide ongoing feedback to improve team performance.

Compliance and Safety:

• Ensure adherence to Singapore’s food safety, hygiene, and health regulations.
• Conduct regular inspections to uphold cleanliness and safety standards.

Inventory and Supplies:

• Monitor inventory levels of food, beverages, and restaurant supplies.
• Coordinate with suppliers and place orders when necessary.

Administrative Support:

• Assist the Restaurant Manager in preparing staff schedules and handling payroll.
• Support in managing restaurant budgets, tracking sales, and controlling costs.

Event Coordination:

• Assist with planning and execution of promotions, special events, and seasonal menus.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

We are seeking a highly competent individual with relevant local experience in IFRS17 to strengthen Manulife Singapore's capacity on IFRS17 valuation..

Key responsibilities:

• Lead a sub-team in IFRS17 team which is responsible for Universal Life (UL) / Index Universal Life (IUL) and Non-Par (NP) line of business reporting in overall.
• Produce and deliver high-quality quarterly IFRS17 financial reporting package and analysis of the key drivers of the financial results.
• Localise the IFRS17 policy developed by Manulife Group and Regional to fit MLS business portfolio. Assess both financial and non-financial impact for decision making.
• Drive technical discussion with various stakeholders including internal/external auditors, Group / Regional office and senior management.
• Manage production for local GAAP reporting of FRS 117
• Provide advice to management on IFRS17 assumptions and reserving considerations for new and inforce products, campaigns and business committees. Ensure IFRS17 reserves appropriately reflect business initiatives and management decisions.
• Take a lead in producing business forecasts and plan projections on IFRS17 financial performance. Advise management on implications of IFRS17 and optimize business performance with drive and forward-looking view.
• In charge the Annual Basis Change and other annual reporting tasks.
• Manage SOX, ensure accuracy, reliability, efficiency and fulfil SOX and audit requirements.
• Coordinate for annual projects such as spot checking and AAR.
• Take the lead to refine and enhance the IFRS17 and FRS117 reporting production processes and controls, which is an important initiative for the whole IFRS17 team.
• Drive and provide support to ad-hoc projects related to IFRS17.
• Coach, develop and provide leadership to the team members.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Qualified Actuary from a recognized Actuarial examination body.
• 10 years or above of Actuarial working experience, with some experience in IFRS 17 is a plus.
• Excellent communication skills, both written and spoken.
• Ability to challenge on key issues and to find and suggest compromise to ensure the best long term outcome for the company.
• Ability to manage and drive project completion within timeline.
• Ability to work independently and collaborate with other departments and Group / Regional office.
• Strong ownership mindset.
• Strong leadership and experience in developing junior staff members.
• Working knowledge of AXIS will be an advantage

Our commitment to you

• Values-first culture
• We lead with our Values every day and bring them to life together.
• Boundless opportunity
• We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
• We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
• We foster an inclusive workplace where everyone thrives
• Championing Corporate Citizenship
• We build a business that benefits all stakeholders and has a positive social and environmental impact.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Cloudstreet has been awarded two stars from Michelin.

Helmed by Chef Rishi Naleendra, Cloudstreet is an amalgamation of thoughtful, expressive food, artisanal, progressive wines and warm, immaculate service. We are seeking an Assistant Restaurant Manager to join our fine dining restaurant focused on modern and innovative cuisine.

As an Assistant Manager you will be responsible for providing assistance to the Executive Chef and Restaurant Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as an Assistant Restaurant Manager in F&B Industry.
• Preferably with working in a fine-dining restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills
• Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Good Basic Salary + Birthday Leave + Staff Discount
• Staff meals will be provided by restaurant
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance)

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).

Key job responsibilities
1. Day-to-day management responsibility for high velocity assembly operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex business analysis to identify business opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multisystem process & system changes
8. Provide scalable solutions for continued scale product and service offerings
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
12. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
13. Drive complex business analysis to identify business opportunities to improve internal and external processes

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
8. SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.

9. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
10. End-of-Day Review and Continuous Improvement Planning: Reflect on the day’s activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.

Roles & Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

Livestream Team is committed to creating real-time interactive scenes, As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with creators; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.

Responsibilities:

1. Content and hosting strategy operation, as a content and author strategy Mid-Platform POC, leads the regional hosting strategy team to regularly review and deconstruct high-quality content on the platform, form content strategies, and evolve into and out of author strategies, thereby influencing and driving more authors, improving platform content quality and author monetization efficiency.
2. Responsible for activity data operation and activity management. Through the construction, optimization and monitoring of activity data system, better guide the national activity planning and operation work, and improve the Operational Efficiency of activities.
3. Responsible for user Data Analysis and host management for some national lines, providing support for business data and analysis, helping businesses solve problems related to host transitions and revenue bottlenecks, and data and analysis.

Minimum Qualifications

• Bachelor Degree or above, excellent academic performance, business result driven, outstanding sense of media operation working experience.
• Data and result driven with strong analytical skills, be able to think logically and independently.
• Excellent communication skills, strong cross functional collaboration skills.

Preferred Qualifications

• Familiarity with the live-streaming business model is preferred.
• Having a global perspective and the ability to understand cultural differences across countries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Summary:

Are you passionate about building client relationships and driving success? Love FX trading and want to work with both buy-side and sell-side clients? This might be the perfect role for you! We’re looking for a Customer Success Manager ready to take on a dynamic, client-focused, and revenue-driven role. As part of our team, you’ll be the key link between our clients and our robust FX trading solutions—BidFX and MaxxTrader—serving major financial institutions in the APAC region.

What You’ll Do:

• Be the trusted advisor to our clients, helping them leverage our platforms for their unique goals.

• Grow revenue by spotting cross-selling opportunities—our Sales team will thank you!

• Manage new client onboarding projects and coordinate across teams to ensure smooth, timely implementations.

• Make regular onsite visits for training and strategic account planning. • Work with mature clients to optimize their experience and provide world-class service.

What We’re Looking For:

• Good experience in customer success, account management, or relationship management in institutional FX is a must (experience with buy-side and sell-side clients is a huge plus!).

• Ability to communicate and influence at all levels, including executive and C-level.

• Excellent multitasking skills and attention to detail—whether managing projects or prioritizing client needs.

• Tech-savvy, with knowledge of eFX trading and messaging protocols like FIX.

• Proactive, client-focused, and eager to solve problems.

Position Overview

Our client is looking for an individual to drive the technology development plans and systems to support the planning and implementation of a public healthcare project.

You are expected to work closely with the key partners and related stakeholders across the public sector and healthcare domain on technology planning and strategy for sector-wide digitalization.

Roles & Responsibilities

• Work with different stakeholders’ agencies or workgroups to co-develop impactful technology development plan and strategy to realise the business and policy outcomes.
• Conduct research to discover market shift and trends in the related sectors and provide useful analysis and insights to support strategic decisions.
• Look for new ways to apply emerging technologies to meet business needs and to foster productive or innovation culture.
• Apply methodology such as design thinking or user experience approaches and tools to deal with complex issues and to identify current state’s gaps and opportunities.
• Evaluate and recommend a range of possible solutions for future state’s roadmap and development while ensuring the overall strategic vision and directions are aligned.

Requirements

• Degree from a recognized university with some recent knowledge and experience with methodology such as design thinking or user experience.
• Participated in at least one complete cycle of application project or product development.
• Reliable team player that takes initiatives and willing to put in extra effort to ensure success.
• Keen and quick learner with a positive attitude in dealing with complexities and tough challenges and able to adept at balancing multiple projects/tasks concurrently.
• Possess problem-solving skills to identify issues accurately, communicates effectively, and handles conflicts constructively.
• Open to different perspectives and flexible to adjust to unexpected changes or challenges when necessary.
• Experience in technology planning and development in healthcare industry or community care sector is an advantage

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Senior Manager - Marketing & Communications will report to the Director - Communications & Marketing and play a vital role in integrating brand building messages for Star Alliance. The scope includes marketing campaigns, social media, external communications and alliance-wide employee communications - with the intention to synergize them all.

The Senior Manager will work collaboratively with other managers in the team, and develop, execute and manage the daily marketing & communications remit, critically ensuring the one coherent overarching message is delivered. The role will bridge the marketing & communications team to the management team.

Job Summary

Integrated Marketing Communications:

• Oversee and synergise communications across channels – brand communications, marketing campaigns, social media and PR & Communications
• Align internal (Alliance-wide employee communications) and external (customer facing) communication.
• Identify messaging opportunities at Star HQ events through the year.

Social Media Brand Building:

• Sole ownership of social media brand building, including the relationship with the social media agency for brand building – global and China

Stakeholder Management:

• Be the point of contact for all product managers to discuss communication ideas related to their products and create communication for awareness.

Your Profile

• A minimum of 8 years work experience in Marketing and/or Communications
• At least a Bachelor’s degree in Marketing, Communications, or a related field.
• Solid marketing fundamentals, including brand strategy and social media.
• Excellent written and verbal communication skills.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Exciting Opportunity for Fresh Graduates: Events, Executive!

Are you a graduate passionate about Events and ready to unleash your potential and skills in a supportive environment?

Role: Events, Executive

Location: Singapore

Salary: S$3,000 - S$4,000 per month

Requirements & Responsibilities

• Strong interest in event and project management
• Provide event logistics support and coordination for planning and execution of events
• Relationship builder and a genuine willingness to support team members in event preparation and research work
• Ability to contribute and work within tight schedules
• Willingness to travel when required

Ineterested? Click apply today!

EA License Number: R2198671

Agency License Number: 11C4388

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint
• Minimally 2 years and above of relevant experienceand diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.