Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Our client a leading cyber security and network performance solutions provider. They are now looking to hire a Product Manager to join their growing team.

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS:

• Possess at least a Diploma in IT related fields or equivalent.
• At least 2-3 years of IT sales experience preferred
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

E&M Manager (A1 leading MRT contractor)

Our client is a renowned A1 main contractor with over 20 years of experience in the local construction industry. They have successfully delivered iconic civil and building projects across Singapore, contributing significantly to the nation’s infrastructure landscape. Currently, they are seeking an experienced and highly motivated E&M Manager to join their team for a prestigious cross-island line MRT project.

Job Description:

As the E&M Manager, you will play a key role in managing and overseeing the Electrical and Mechanical (E&M) aspects of the project. You will work closely with the project team to ensure that all E&M works are completed on time, within budget, and in compliance with the required safety and quality standards.

Key Responsibilities:

• Lead and manage the E&M scope of work for project, ensuring timely and quality delivery.
• Supervise and coordinate E&M subcontractors, consultants, and suppliers to ensure project objectives are met.
• Oversee the design, installation, and commissioning of E&M systems, including electrical, mechanical, and control systems.
• Manage E&M budgets, procurement schedules, and track progress against milestones.
• Ensure compliance with local regulations, safety standards, and quality requirements.
• Provide technical guidance and mentorship to junior E&M engineers and team members.
• Resolve technical issues and facilitate troubleshooting during project execution.
• Prepare and review project reports, schedules, and other documentation as required.

Requirements:

• Bachelor's Degree or higher in Electrical or Mechanical Engineering.
• Minimum 10 years of experience in the construction industry, with a proven track-record in delivering MRT/LTA projects.
• In-depth knowledge of E&M systems, including design, installation, and commissioning.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with local regulations and safety standards related to LTA projects.

Location: East

Interested candidates kindly forward your CV to [email protected] (Jiang Wenyu, Reg No: R1332558). You may email this great opportunity to someone who would be a great fit for this role.

PeopleSearch Pte Ltd

EA License No: 16S8057

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Responsibilities

• Take charge of the framing, execution, and deployment of SAP IT projects using the most appropriate method (Agile, KISS, etc.)
• With the Business Analyst, carry out preliminary projects, participate in the construction of offers, and support projects before the appropriate bodies
• Ensure the design of the project (specifications, subdivisions, deliverables, acceptance criteria, etc.) in coherence with the framing of the Business Analysts, roadmaps, architecture and Security rules, and the IT strategy
• Manage the execution while respecting the scope, quality, schedule, and cost commitments as defined in the specifications and governance committees
• Manage the execution of solutions by leading teams and subcontractors
• If necessary, manage supplier tenders and control compliance with contractual commitments
• Define and implement appropriate governance and, in connection with the Delivery Leader, its transfer to operations, maintenance, and support
• Build and organize the documentation corpus
• Define and implement reporting and communication to clients, management, and across the IT department
• Define and implement ppropriate governance
• Guarantee and report deadlines (planning, progress) and control budget and invoicing
• Contribute to the change management induced by the project

Requirements

• IT professional with minimum 5+ years of experience in project implementation and cross-functional coordination within a team.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Mastery of project management methods
• Experience in Design and application architecture (ERP systems and peripherals)
• Autonomous, curious, influential, pragmatic, attentive to clients, adapts communication to the level of interlocutors
• Client relationship and ability to lead cross-functional topics and good knowledge of change management methods
• Sensitivity to the needs and constraints of operational Support teams managing the Run of solutions
• Min 3 years' experience in of SAP ECC6 , FICO, SD.
• Ability to analyze and synthesis skills - teamwork - ability to communicate - sense of service - autonomy- transversal work
• Knowledge of other ERP (S/4H, MBC, etc.), ability to manage projects in AGILE mode

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

The Client:

The organization is a prominent global player in the maritime and logistics industry, specializing in container shipping services. With a robust network spanning multiple continents, it offers a wide range of shipping solutions to facilitate international trade.

Job Scope:

The individual will be involved in performing study of trade volumes, shipping patterns and the market. This will be crucial in ensuring cost efficiency and profitability for the business.

Responsibilities:

· Conduct and develop study of trade volumes, market circumstances and shipping patterns for the specific trade lane assigned.

· Increase cost effectiveness and profitability through assessment of shipping routes, capacity and pricing.

· Develop trade forecasts through analysing the market.

· Work closely with stakeholders on trade and growth plans to ensure operational efficiencies.

· Encourage the development of new trade channels and evaluate prospective expansion prospects.

· Monitor shipping operations performance indicators and provide recommendations for enhancements.

The Ideal Candidate:

· Bachelors Degree in Maritime, Business or any related discipline is a plus.

· More than 3 years of experience in the shipping industry with strong background in data analytics and market research on trade lanes is advantageous.

· Proficiency in Power BI, Dashboarding and other reporting tools is a plus.

· Individuals with great communication and stakeholder management skill is a plus.

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Accounts Executive ( Full Sets )

Salary: $ 3000 - $ 3500 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio Ave

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Basic Bookkeeping or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

• 5 days work week
• Staggered working hours
• Work location in Paya Lebar
• 8 minutes walk from MRT

Job Description

• Able to handle all aspects relating to the accounting functions to facilitate the closing of the full set of accounts (GL, AP, AR, etc.).
• Able to handle treasury functions such as multi currencies, fixed deposits placement, fund transfer, processing of payments and billing.
• Handle part of AP module such as key in supplier invoices.
• Manage and monitor company’s cash flow, liaise with banker, prepare weekly and quarterly cash flow reporting.
• Prepare yearly audit schedules and liaise with external auditors.
• Maintain full set of account, prepare monthly management account, GST reporting, budget, draft financial statement, XBRL, etc.
• Other ad-hoc duties as assigned.

Job Requirements

• LCCI or Diploma in Accounting.
• At least 3 years of accounting experience.
• Knowledge of SAP & MYOB will be advantageous.
• Possess good knowledge in Microsoft Office application.
• Able to prioritise well and capable of multitasking.
• Hardworking, meticulous and able to work independently.

· Daily operations of the retail store, ensuring smooth and efficient functioning.

· Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.

· Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.

· Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.

· Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.

· Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.

· Handle and resolve customer complaints and inquiries in a professional and timely manner.

· Implement loss prevention measures and ensure adherence to company policies and procedures.

· Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.

· Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

1. Responsible for the overall work of the office, play the role of linking the above and below, and earnestly achieve all-round services.

2. Responsible for the arrangement, implementation, inspection, supervision and implementation of the specific management work of the enterprise.

3. Do a good job in the management of business services and supervise and inspect the implementation.

4. Responsible for the classification and submission of various documents, please review and approve the group leaders and transfer them to relevant departments for processing.

5. Research and understand the company's operation and management and put forward handling opinions or suggestions for the general manager to make decisions.

6. Do a good job of organizing office meetings and other meetings and meeting minutes. Do a good job in drafting and issuing resolutions, decisions and other documents.

7. Do a good job in the issuance, registration, delivery, reminder, filing and filing of internal and external documents.

8. Responsible for keeping the company seal and letter of introduction.

9. Responsible for the handling of official documents inside and outside the enterprise, resolve letters and visits, and handle and report in a timely manner.

10`Responsible for the company's image design, with 3-4 years of travel shooting experience

11. Be familiar with Chinese and English

12. Have 3-4 years of wedding planning experience, and will produce short video clips

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

Job description:

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively

3. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

4. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

Product Design:

• Formulate new products based on market research and consumer needs
• Collaborate with CEO to determine product strategy
• Stay updated on industry trends and competitor activities to inform product development decisions

Project Management:

• Manage the product pipeline from concept to launch, coordinating with cross-functional teams including design, marketing, suppliers, operations, and quality assurance
• Oversee the supply chain by building relationships with suppliers, monitoring commodity prices, and optimising unit costs and terms

Market Feedback/Education:

• Conduct feedback sessions and sampling exercises with focus groups to gather insights on product performance and consumer preferences
• Collaborate with the marketing team to create educational content for various media channels, helping consumers understand the benefits and features of the products

Job Description:
As the General Manager, you will:

• Lead daily operations of the restaurant, ensuring the highest standards of food quality and customer service.
• Develop and implement operational strategies to enhance productivity and profitability.
• Manage restaurant staff, including recruitment, training, and performance evaluation.
• Maintain strict compliance with food safety regulations and industry standards.
• Oversee inventory management, cost control, and supply chain coordination.
• Collaborate with the marketing team to drive promotions and customer engagement.
• Monitor market trends and customer preferences to introduce innovative solutions.
• Report performance metrics and insights to stakeholders and the management team.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• At least five years of managerial experience in the F&B or hospitality industry.
• Strong leadership and problem-solving skills with a customer-centric approach.
• Excellent organizational skills and the ability to handle fast-paced environments.
• Proficiency in budget planning, cost control, and P&L management.
• Fluent in English; proficiency in Mandarin is a plus for liaising with stakeholders.
• Passion for the F&B industry and an innovative mindset.

Benefits:

• Competitive salary package with performance bonuses.
• Opportunities to work with a renowned international brand.
• Comprehensive training and career development programs.
• Supportive and dynamic team environment.

Key roles and responsibilities

• Oversee the day-to-day functioning of the office and maintain the smooth running of the administrative processes.
• Provide secretarial and administrative support to staff and management, including the handling of correspondence, preparing documents, logistics and overseas travel.
• Manage communication channels, such as phone calls and emails. Maintain inquires log as required.
• Collect, sort and distribute incoming mails, correspondences, packages and other incoming materials.
• Maintain record filing systems and ensure the proper retention, archive and disposal of records.
• Oversee office supplies to ensure resources are available when needed.
• Manage and maintain company facilities including coordinate with building management for office maintenance and repairs, vendor contracts, office functions and layout.
• Schedule and track meetings and appointments schedule, meeting rooms’ scheduling, greet and direct visitors.
• Assist in preparing and maintaining full set of monthly accounts including supporting schedules required
• Process receipts and payments
• Prepare and maintain monthly bank reconciliations and statement of accounts
• Assist in the preparation of financial statements
• Maintain proper filing and documentation
• Any other ad hoc tasks as assigned

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Job Description & Requirements

• Process invoices, payment requests and reimbursement claims accurately within the stipulated timeframe and in accordance to internal procedures and compliance with tax regulations.
• Follow up actively with the relevant parties to resolve problematic invoices, including sending periodic reminders to vendors to act on disputed invoices.
• Liaise with vendors and users to facilitate prompt processing of invoices including those under Direct Debit Authorisation (DDA).
• Accrue unprocessed invoices, payment request and reimbursement claims at month-end to meet month-end closing schedule provided by institution.
• Prepare and submit/post journals for reclassification and adjustments, recurring transactions within institutions’ timeline.
• Train and guide junior staff and assist in resolving difficulties encountered by them.
• Other ad-hoc duties as assigned.

Requirements

• Possess at least a Diploma in Accounting
• No experience needed as training will be provided
• Able to commit to 1 year contract

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Finance & Account Executive
• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

An Establisted Shipping Company based in Singapore & China is looking for Accounts Assistant

• Min Diploma in Accounting

• Responsible for invoicing / partial accounts

• Experience in Shipping Industries will be advantage

• Knowledge of QuickBooks is preferred

• Committed & Meticulous with an eye for detail

• Dedicated & hard working

• New school graduate are welcome to apply

The Job :
Handle day-to-day functions by performing entry-level accounting duties, including AR/AP and other financial related duties
Updating of Data into the Accounting Software
Maintaining proper filing and documentation of records
Sending bill reminders and contacting customers on due invoices
Performing other ad-hoc assignments

Requirements:

Cheerful and with team player personality

Good communication and interpersonal skills

Ability to multi-task and work independently

Computer Literate and/or familiar in using accounting system

Job Summary

We are seeking for an Accounts and Admin Clerk, able to work on weekend(s), public holiday (s) to join our operational team. The Accounts and Admin Clerk will be responsible for performing accounts payable and receivable operations, including data entry, reconciliation and managing financial reports and support front office when necessary.

Responsibilities for Accounting:

• Data entry into accounting system and handling filing tasks.
• Verify all receipts and purchase invoices.
• Prepare monthly bank reconciliation.
• Assist in preparing quarterly and annual financial reports.

Responsibilities for Administration:

• Support front office operational tasks such as customer enquiries and sales services when necessary.
• Any other ad-hoc duties as assigned by the management

Qualifications

• Education: Min GCE "O" level / LCCI or equivalent.
• Technical Skills: Proficiency in MS Office, especially Excel/Word, Chinese language input and MS-Business Central.
• Communication: Proficiency in Chinese language is a must, strong Chinese speaking and written communication skills.
• Responsible, proactive, detail-oriented, and able to work independently or in a team.

Experience

• Minimum 2-3 years of experience in a similar role such as Accounts Clerk or Bookkeeper.
• Previous experience in handling accounts payable/receivable and reconciliations.
• Familiarity with data entry best practices and maintaining organized financial records.