Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Responsibilities

• Responsible for developing Category Sourcing strategies, aligning with all the stake holders and taking actions to drive the strategy in intended direction.
• Support NPI team on commercial and technical sourcing, supplier relationship management, and program management of technical components, subsystems, and systems that are developed with and/or procured from our supply chain.
• Market research, identification, screening and qualification of new suppliers to meet KLA’s technical and commercial roadmap.
• Drive cost savings initiatives and support escalations.
• Understand, negotiate & align terms of Purchase Agreement.
• Coordinate & lead supplier business reviews and scorecards.
• Contribute, lead, and manage cross-functional and cross-divisional teams to ensure timely achievement of milestones, effective supplier relationship management, and ensure business continuity through effective risk management.
• Maintain capability matrix for all key suppliers, track KPIs on supplier performance and make sure an effective supply base is available to meet organizational needs.

Job Requirements

• Position requires a minimum of a Bachelor Degree in a technical engineering field or equivalent; In addition, an MBA is preferred.
• 10+ years’ relevant industry experience in supply chain management and technical sourcing. Experience with category management for contract manufacturing will be added plus.
• Ability to develop and execute sourcing strategies that map to and support overall business strategies.
• Ability to lead complex supplier relationships and negotiations.
• Requires a blend of technical and business expertise as well as solid interpersonal and negotiation skills to contribute, lead, and manage at all organizational levels, both internally and externally.
• Experience negotiating complex supplier agreements
• Ability to analyze large amounts of data and recommend actions or strategies from the analysis
• Ability to contribute and drive technical solutions both internally and externally.
• Experience managing global cross-functional teams
• Understanding of SAP or equivalent MRP system
• Domestic and international travel may be required. (<=25%)
• Good project management, communication, negotiation and presentation skills

Position Overview
We are seeking a dynamic and results-driven Sales and Customer Relationship Manager to join our team. This individual will play a critical role in driving sales growth, building and maintaining strong customer relationships, and ensuring a seamless customer experience. The ideal candidate will have a passion for client engagement, a strong background in sales, and excellent interpersonal skills.

Key Responsibilities

1. Sales Management: Develop and execute strategic sales plans to achieve company revenue targets.
   Identify and pursue new business opportunities through market research and networking.
   Manage the sales pipeline, track performance metrics, and prepare regular sales reports.
   Negotiate and close deals with potential and existing clients.
   
2. Customer Relationship Management: Build and maintain long-term relationships with clients, ensuring high customer satisfaction and loyalty.
   Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing solutions.
   Understand client needs and provide tailored recommendations to enhance their experience.
   Conduct regular follow-ups and feedback sessions to strengthen relationships.
   
3. Collaboration and Coordination: Work closely with marketing, product development, and operations teams to align sales strategies and deliver exceptional service.
   Coordinate with internal teams to ensure client requirements are met efficiently.
   
4. Market Analysis and Strategy: Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
   Provide insights and suggestions to improve products/services and enhance customer satisfaction.
   
5. Documentation and Reporting: Maintain accurate and up-to-date client records in CRM systems.
   Prepare regular reports on sales activities, customer feedback, and market trends.
   

Requirements

• At least 5 years experience in sales, account management, or customer relationship management roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business Administration or commerce or economic.
• Ability to work independently and as part of a team in a fast-paced environment.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Master Degree in Engineering with relevant sales experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong relavant sales skills is needed

Only shortlisted candidates will be contacted for further consideration

Job Responsibilities

• Emphasizing and leading safety in the production plant to achieve 0 LTIF
• Understand and execute production plan and ensuring targets are met daily, reviewing the Routine Interval Control (RIC) checks
• Enhancing the competencies of the workforce through staff planning, OJT and appropriate rewards and recognition
• Ensuring good machine performance and uptime for optimal production
• Focusing on quality products and services through appropriate parameters setting, competent operators, high availability of machines and appropriate material condition.
• Being responsible for continuous improvement

Job Requirements

• Diploma/Degree in industrial engineering or equivalent
• Minimum of 8 years of experience in structural steel fabrication
• Supervisory or management experience
• Strong communication, leadership, and problem-solving skills

JOB DESCRIPTION

• Lead Project Team and Interact with Client, Consultant and Authorities
• To have a knowledge of Project management and project scheduling
• Manage site activities, site engineers, site workers, subcontractors, main contractors
• To have contract understanding for claim
• Handling of subcontractors and vendors

REQUIREMENTS

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Civil Engineering (Electrical/Electronic) or equivalent.
• Required language(s): English
• At least 10 Year(s) of working experience in the related field is required for this position.

Roles and Responsibilities:

• Handle company full set of accounts.
• Responsible for the full spectrum of Accounts Payables and Accounts Receivables.
• Monitor daily incoming funds to ensure timely receipts.
• Reconcile monthly bank statements with company accounts to ensure accuracy.
• Preparing monthly schedules and management-specific reports such as P&L, BS etc.
• Assist CFO in the annual budgeting process.
• Assist in analysing company year-end performance and propose improvement.
• Quarterly GST tabulation and submission of GST F5.
• Preparation of weekly cashflow projection.
• Maintain Fixed Assets Register and ledger.
• Handle audit compliance and engage with external auditors / corporate secretary for tax filling, AGM and other secretarial compliance.
• Ensure compliance with accounting standards, regulatory requirements, and internal policies.
• Starting up new accounting department with CFO.

Requirements:

• Min. Degree in Accounting, Finance or equivalents. ACCA or CPA preferred.
• Minimum 3-4 years of accounting, general ledger experience.
• Good knowledge of Microsoft Office and accounting software.
• Prior experience as Senior Account Executive/Manager in Food Manufacturing industry advantageous.
• A good problem solver.
• Good communication skills.
• Committed, responsible, independent and team player.
• Able to work independently.
• Know how to prioritise and react according to the urgency of things.
• Willing to learn and positive attitude.

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Managing support teams and evaluating performance metrics.
• Overseeing CIS user-testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new IT staff.

Job Description

• Plan, organize, and manage day-to-day site activities to meet project objectives.
• Supervise and coordinate the work of subcontractors, laborers, and site personnel.
• Ensure that construction activities adhere to approved designs, schedules, and budgets.
• Monitor the quality of work and ensure compliance with building codes, safety regulations, and industry standards.
• Conduct regular site inspections to identify and resolve issues or potential delays.
• Manage the logistics of material delivery and storage, ensuring efficient use of resources.
• Liaise with project stakeholders (clients, engineers, architects) and provide progress updates.
• Ensure health and safety protocols are strictly followed on-site.
• Prepare and submit site progress reports and documentation to the project management team.

Job Requirement

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• 5–10 years of experience in construction site management, including managing large-scale projects.
• Proven experience in leading site teams, coordinating with stakeholders, and managing construction schedules and budgets.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Position: Sales Manager (Immediate Hiring)

• Responsible to achieve quota set for Van Sales Team.
• Need to do van sales using 10-14 footer box chiller truck as and when needed.
• Need to cover salesman using their chiller truck when they are on MC or leave.
• Support ad hoc deliveries to end customers.
• Manage Team Sales achievement and Delivery for Supermarket sales
• Need to do direct delivery to new outlets to open new accounts
• Customer management at all Store levels/ invoicing
• Ensure good customer relations with all Supermarket stores managers and ground Staff
• Daily Supermarket store order collection and delivery schedule management
• Support store promotion campaigns with setting up and tearing down.
• Manage Buyer on promotion and new product introduction and delivery of samples.
• Manage new customers requirements

Main responsibilities and tasks

1. Planning and determine the branch's business strategy in line with the Bank's goals and policies.

2. Oversee the opening all types of corporate accounts and services

3. Supervise the operation of credit transactions and consider loans within the credit limit set by the bank, including monitoring the use of the credit limit and managing the customer's portfolio to be in accordance with the loan contract and managing controls to be in accordance with the Bank's objectives and policies

4. Daily cash management, managing the branch's liquidity, including overseeing the analysis and planning of investments in financial instruments.

5. Supervise the operation of import-export transactions, including a letter of guarantee and preparation of foreign business reports

6. Taking care of account coordination with the relevant accounting departments, including calculation of capital funds and expenses related to social welfare of local employees.

7. Building good relationships with existing customers. Exploring new customers for potential business opportunities in expanding the bank's business

8. Supervise the operations of the branch in accordance with the Bank's operating regulations and the regulations of the country, eg MAS.

9. Taking care of accounting, preparing contracts, reports, including coordination with the relevant accounting departments as well as computing taxes in order to submit various tax items within the specified period.

10. Managing risks within the branch being the Risk Owner together with the Head of other units (Risk Manager) in accordance with the bank's Risk Management Policy.

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Role Description

This is a full-time on-site role for an Aftersales Manager at Terberg Zenith in Singapore. The Aftersales Manager will be responsible for ensuring customer satisfaction, managing aftersales services, contracts, utilizing analytical skills for problem-solving, and delivering high-quality customer service and sales support.

Qualifications

• Customer Satisfaction, Aftersales, and Customer Service skills

• Analytical Skills for problem-solving

• Experience in Sales support

• Excellent communication and interpersonal skills

• Ability to work effectively in a team environment

• Previous experience in a similar role in the waste management industry is a plus

• Bachelor's degree in Engineering or related field

Bar Manager

• Lead and manage the bar team
• Lead a beverage program and Posses a creative flair to create and mix alcoholic beverages that pushes the boundary of flavour and experience aligned with the Potato Head experience
• Develop good relationships with Brand Ambassadors and suppliers.
• strong knowledge of beverage and food, brand concept and guidelines.
• Train the bar and service team to ensure beverage knowledge and service levels are up to to standard.
• Cost control and inventory management for the bar
• Have the capacity to listen to the team and lead by example

Characteristics Required :

• Oral and written fluency in English
• build a strong team to match the others on the team

At least 3 years of experience in similar role

Salary: $4,000 - $5,500 (Based on experience) + incentive based on performance

Please click apply or email to [email protected]

Job Responsibilities:

- Managing the Operations Project team, in the facilitation of projects from planning to delivery within quality, cost, safety and time frames by ensureing accurate preparation and execution of all project activities in accordance to both company and statutory requirements

- Conduct reviews and analysis of all project or contract documents so as to be familiar with every detail and/ or requirements

- Work with safety units in a bid to plan and manage safety programs for each project and ensure all aspects of safety are met

- Oversee projects are being carried out to ensure that the work is done according to outlined specifications, and that they conform with project timetable

- Assist in the maintenance, development and enhancement of the company's relationship with contractors in a bid to produce strategic partnership

- Train and mentor the Operations team

- Liaise with customers with regards to all site matters and site meetings if required

- Recognize and solve potential problems and evaluate project effectiveness

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Architecture or equivalent.

• At least 10 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): autocad, building management, ms office
• Preferably Senior Manager specialized in Engineering
• Civil/Construction/Structural or equivalent.
• Possess good management and supervisory skills
• Good communication and organizational skills
• Proven track record in the Construction industry
• Computer literate

As a warehouse manager, you handle the daily operations of warehouse Process Standardisation: Develop, implement, and maintain SOPs to ensure consistent and efficient operations across all regional warehouses and fulfilment centers. Identify best practices and learnings that can be shared across different markets

• Cross-Market Collaboration: Partner with local teams to understand specific challenges and tailor solutions that can be effectively implemented across different regions. Facilitate knowledge sharing and alignment on operational goals and practices
• Operational Excellence: Lead initiatives aimed at improving warehouse and fulfilment efficiency, including layout optimisation, automation, inventory management, and order fulfilment processes. Use data-driven insights to drive continuous improvements
• Project Management: Oversee regional projects from conception to execution, ensuring that objectives are met on time and within budget. Provide leadership in problem-solving and navigating operational challenges
• Performance Monitoring: Establish and track key performance indicators (KPIs) to evaluate the success of implemented strategies. Use these metrics to identify areas for further improvement and ensure consistent performance across the region
• Training and Development: Conduct training sessions and workshops for local teams to ensure they are equipped with the skills and knowledge to execute standardised processes effectively. Promote a culture of operational excellence and continuous improvement
• Travel Requirements: Expect frequent travel to various warehouse and fulfilment sites within the region to oversee operations, implement changes, and provide on-site supportbusiness effectively. This involves negotiating deals with suppliers, monitoring the distribution process, and developing strategies to improve sales. Below is a list of common responsibilities for a wholesale manager:

• Improve efficiency and increase profits while managing the overall operations of a company or division.
• Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.
• Often report to higher-level managers or executives and supervise lower-level managers.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann