RESPONSIBILITIES:

• To advise management on relevant Acts & Legislation pertaining to environmental and health
• Monitor to air, water (ECM) noise pollution, waste management and vector control issues
• Liaise with license pest operator or agent
• To monitor noise readings and advise management accordingly
• To conduct regular site inspection, particularly on ECM, perimeter drainage system, silt facilities, poor housekeeping that will encourage pest breeding, workers living and cooking condition, sanitary facilities etc.
• Together with health supervisor to discuss findings & recommend measures to the occupier to correct non-compliances and verification of action taken
• Prepare fortnightly report to management on Environmental control
• To act according to what is stipulated in the company’s environmental programme, conduct review and make recommendation for improvements
• Conduct investigation on industrial diseases, pest infested area and implement measure to stop its spread & prevent recurrence
• To liaise with relevant authorities on environmental & health issues
• Implementation of departmental procedures to comply with ISO 9001; 14001; OHSAS 18001 standard requirements, documented procedures as well as client, companies, authorities’ requirements
• Any other related duties assigned by superior from time to time

Requirement:

• Must be registered with NEA

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Handle full set of accounts for a trucking company

- Handle AP/AR/GL, Bank reconcilation, GST submission,

- Work closely with external auditors to finalise Comapny Accounts

- Update Fixed Deposit / Fixed Assets / Bank Loans schedule

- Payroll, CPF and IR8A submission

- Has experience with or is willing to learn E-Invoicing system like Xero

- Is a good team player and able to work well with the operations team

- Is reliable and responsible

- Is able to work well under pressure

Job Description

• Able to prepare full set of accounts
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit
• Any other duties/tasks as assigned

Job Requirements

• LCCI higher certificate/diploma or Diploma in Accounting
• Work experience in a CPA firm would be an added advantage
• Proficiency with Microsoft Office and accounting software
• Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines
• Good interpersonal, communication and ability to work under pressure
• Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)
• Immediate available is preferred

Location - West

Various Accounts Positions - Trainees are welcome

Job Responsibilities:

• Serve as the primary point of contact for addressing project-related inquiries and feedback. Work closely with residents, consultants, and authorities to proactively address concerns and mitigate complaints from construction activities.
• Plan and implement public relations strategies to ensure clear communication and maintain positive relationships with stakeholders.
• Respond to and resolve public requests and complaints with professionalism and efficiency.
• Lead the development of internal and external publications, ensuring timely and accurate communication throughout the project lifecycle.
• Work closely with contractors and implement measures to minimize and address public complaints related to construction activities.
• Keep up-to-date, well-organized records and ensure quick retrieval when necessary.
• Assist with administrative tasks and handle other ad-hoc responsibilities as required.

Job Requirements:

• Compulsory to have Bachelor/Diploma in public relations, administrative or business related
• At least 5 years' of relevant working experience
• Proficient in computer and MS Office application
• Ability to work independently with minimal oversight.
• Good command of English and Chinese.

Job Description:

• Conduct site safety audit inspections, monitor and drive contractors’ close out of safety violations
• Identify foreseeable risks and hazards in the worksite and in relation to the work activities and work sequence and assess suitability of contractors’ risk control measures.
• Review contractors’ method statement, risk assessment and safe work procedure and recommend and implement practicable measures and safe work procedures
• Facilitate Investigation processes and report to WSH Manager on all incidents and recommend corrective actions to prevent recurrence
• Liaise with main contractor representatives, subcontractor and relevant
• Authorities pertaining to safety matters
• Monitor follow-up actions to ensure safety compliance and close out inspection findings and observations.
• Ensure SMM implementation and compliance due to COVID-19 or any other pandemic outbreaks.
• Inculcate a safe working environment and promote positive safety culture and training.
• Relevant duties as and when assigned by Reporting Manager

Requirements:

• Diploma in Engineering or Workplace Safety & Health disciplines
• Minimum 5 years of experience as WSHO
• MOM Registered Workplace Safety & Health Officer (WSHO)
• Highly motivated, results-oriented and good team player
• Able to manage contractors and consultants.
• Good written and oral communication skills.
• Able to work independently with minimum guidance and meeting tight deadlines and report effectively to the WSH Manager
• Comfortable to work in construction site in the western side of Singapore.

Job Description

• Required to patrol and guard building to ensure safety and security.
• Observe any suspicious behavior or incidents and report accordingly.
• Perform screening and registration of visitors and guests. (eg. check identification and issue visitor passes)
• Respond promptly to any emergencies, safety breaches and/or security incidents.
• Perform regular checks on security/ surveillance equipment to ensure it is well functioning.

Job Requirements

• At least 2-3 years of relevant working experience
• Valid PLRD license
• Good observational skills and able to handle stressful situations
• Must be physically fit
• Able to work rotating shifts/ work weekends/ 6 day week

A Human Resource (HR) Officer plays a key role in managing various aspects of employee relations, recruitment, and organizational development within a company. Here are the common roles and responsibilities of an HR Officer:

1. Recruitment and Staffing

• Coordinate recruitment processes, including job postings, screening resumes, and interviewing candidates.
• Ensure timely onboarding of new hires and help with the induction process.
• Maintain accurate records of recruitment efforts and candidate information.

2. Employee Relations

• Serve as a point of contact for employee inquiries and concerns.
• Assist in resolving conflicts.
• Promote a positive workplace culture through employee engagement initiatives and programs.

3. Training and Development

• Identify training needs and coordinate learning and development programs for employees.
• Organize workshops, seminars, and courses to enhance skills and knowledge.
• Evaluate the effectiveness of training programs.

4. Payroll and Benefits Administration

• Ensure accurate and timely processing of payroll.
• Assist with benefits administration, including health insurance, retirement plans, and other employee perks.
• Keep employees informed of any changes in benefits or payroll policies.

5. Performance Management

• Assist in the implementation of performance appraisal systems.
• Help managers set performance goals and provide feedback to employees.
• Support the development of improvement plans for underperforming employees.

6. Compliance and Recordkeeping

• Ensure the company adheres to employment laws and regulations.
• Maintain accurate employee records, including personal information, contracts, and performance reviews.
• Conduct audits to ensure compliance with company policies and legal requirements.

7. Health and Safety

• Promote workplace safety by ensuring compliance with health and safety regulations.
• Help implement workplace wellness programs and initiatives to ensure employee well-being.
• Manage and report on any workplace injuries or incidents.

8. Employee Engagement and Retention

• Monitor employee satisfaction and conduct surveys to gauge engagement.
• Develop programs to retain talent and reduce employee turnover.
• Organize team-building activities and events.

9. Policy Development and Implementation

• Assist in the creation and updating of HR policies and procedures.
• Communicate new policies and ensure that employees understand them.

10. Administrative Support

• Perform general administrative tasks such as preparing reports, handling correspondence, and maintaining HR files.
• Support HR management in handling day-to-day operations of the HR department.

Key Skills:

• Qualification: Master Degree
• Communication Skills: Both verbal and written communication are critical for handling employee relations, conducting interviews, and delivering training.
• Organizational Skills: HR Officers need to manage various tasks simultaneously, often with tight deadlines.
• Problem-Solving Skills: Ability to address employee concerns and conflicts efficiently.
• Confidentiality: Maintaining the privacy of employee information and sensitive matters is crucial.

Job Duties and Responsibilities:

• Achieve sales & margin targets through existing/potential clients
• Develop & manage new clients and look for business opportunities
• Effectively plan sales calls including cold-calls
• Provide regular customer services and build strong relationships with clients
• Follow up quotation or/ business opportunities closely till obtaining order confirmation

Job Qualifications:

• Proven experience in Sales / Business Development or relevant role
• Excellent knowledge of MS Office
• Exceptional customer service skills
• Fast learner and passion for sales
• Self-motivated with a results-driven approach

A Human Resource (HR) Officer plays a key role in managing various aspects of employee relations, recruitment, and organizational development within a company. Here are the common roles and responsibilities of an HR Officer:

1. Recruitment and Staffing

• Coordinate recruitment processes, including job postings, screening resumes, and interviewing candidates.
• Ensure timely onboarding of new hires and help with the induction process.
• Maintain accurate records of recruitment efforts and candidate information.

2. Employee Relations

• Serve as a point of contact for employee inquiries and concerns.
• Assist in resolving conflicts.
• Promote a positive workplace culture through employee engagement initiatives and programs.

3. Training and Development

• Identify training needs and coordinate learning and development programs for employees.
• Organize workshops, seminars, and courses to enhance skills and knowledge.
• Evaluate the effectiveness of training programs.

4. Payroll and Benefits Administration

• Ensure accurate and timely processing of payroll.
• Assist with benefits administration, including health insurance, retirement plans, and other employee perks.
• Keep employees informed of any changes in benefits or payroll policies.

5. Performance Management

• Assist in the implementation of performance appraisal systems.
• Help managers set performance goals and provide feedback to employees.
• Support the development of improvement plans for underperforming employees.

6. Compliance and Recordkeeping

• Ensure the company adheres to employment laws and regulations.
• Maintain accurate employee records, including personal information, contracts, and performance reviews.
• Conduct audits to ensure compliance with company policies and legal requirements.

7. Health and Safety

• Promote workplace safety by ensuring compliance with health and safety regulations.
• Help implement workplace wellness programs and initiatives to ensure employee well-being.
• Manage and report on any workplace injuries or incidents.

8. Employee Engagement and Retention

• Monitor employee satisfaction and conduct surveys to gauge engagement.
• Develop programs to retain talent and reduce employee turnover.
• Organize team-building activities and events.

9. Policy Development and Implementation

• Assist in the creation and updating of HR policies and procedures.
• Communicate new policies and ensure that employees understand them.

10. Administrative Support

• Perform general administrative tasks such as preparing reports, handling correspondence, and maintaining HR files.
• Support HR management in handling day-to-day operations of the HR department.

Key Skills:

• Qualification: Master Degree
• Communication Skills: Both verbal and written communication are critical for handling employee relations, conducting interviews, and delivering training.
• Organizational Skills: HR Officers need to manage various tasks simultaneously, often with tight deadlines.
• Problem-Solving Skills: Ability to address employee concerns and conflicts efficiently.
• Confidentiality: Maintaining the privacy of employee information and sensitive matters is crucial.

Job Description

• Perform Accounts Payable & Accounts Receivable functions, including data entry into the systems
• Check staff reimbursements, project petty cash claims and adhoc payments
• Ensure accurate project costing updates, verify interim valuation certificates, and allocate staff costs effectively within projects.
• Update related party transactions / balances
• Conduct monthly bank reconciliations
• Assists in year-end audit.
• Other ad-hoc duties as assigned.

Requirements

• Minimally 1 year experience in administrative/accounting roles
• Possess basic accounting knowledge
• Diploma in or currently pursuing Accounting qualifications.
• Proficient in MS Excel
• Possess good interpersonal and communication skills.
• Willingness to continuously learn and improve professional skills

• 5 days, Jurong, transport provided
• $3200 - $4000, AWS, performance bonus
• Career advancement

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• 2-3 year of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office
• Able to start immediately is an advantage

Interested applicants, please send your resume to [email protected]

Job Responsibilities:

• Serve as the primary point of contact for addressing project-related inquiries and feedback. Work closely with residents, consultants, and authorities to proactively address concerns and mitigate complaints from construction activities.
• Plan and implement public relations strategies to ensure clear communication and maintain positive relationships with stakeholders.
• Respond to and resolve public requests and complaints with professionalism and efficiency.
• Lead the development of internal and external publications, ensuring timely and accurate communication throughout the project lifecycle.
• Work closely with contractors and implement measures to minimize and address public complaints related to construction activities.
• Keep up-to-date, well-organized records and ensure quick retrieval when necessary.
• Assist with administrative tasks and handle other ad-hoc responsibilities as required.

Job Requirements:

• Compulsory to have Bachelor/Diploma in public relations, administrative or business related
• At least 5 years' of relevant working experience
• Proficient in computer and MS Office application
• Ability to work independently with minimal oversight.
• Good command of English and Chinese.

Key Roles and Responsibilities

• Perform routine laboratory tests using both wet chemistry methods and advanced analytical instruments.
• Ensure that tests are performed in a timely manner in accordance to Standard/Official Methods, Procedures, SOPs or in-house proprietary methods.
• Perform basic calibration and maintenance of laboratory equipment.
• Maintain laboratory housekeeping and ensure it is in audit-ready state at all time

Job Expectation

• attending to urgent work activation

Skills & Experience

• ITE in Chemistry, Chemical & Life Science, Environmental Science/Engineering, Food Science, Chemical Engineering, or chemistry-related discipline
• Fresh graduates are welcome (Training provided)
• Must be self-driven, team player with initiative and good communication skill.

Benefits

• Company transport is provided
• AWS & Variable Bonus is provided
• AL & Medical Benefits is provided

Job Responsibilities·

• Keep production records including material stock records
• Coordinate and confirm goods receiving and goods outgoing documents to warehouse and QC·
• Support QC in printing and filing of COA and GHS SDS·
• Coordinate delivery orders from the customer service officers·
• Collect delivery tickets from drivers and do filing·
• Prepare a regular inventory list of goods from the GEO system·
• In charge of goods receiving and updating in GEO system
• Create Manufacturing Order and Batch Report for certain customers
• Print product labels and manage all product label templates

Job Requirement

• Education: At least GCE O/A Levels or ITE/Diploma in any field
• Proficiency in MS Office (Word, Excel, Powerpoint)
• Able to commence work on short notice or immediately

Responsibilities

• Generate Sales Contract & Proforma Invoice.

• Ensure Letter of Credits (L/C) or TT received from customer

• Checked through all the L/C clauses upon receiving from Bank, Trucking, Shipping and Freight Forwarding Documentations and etc.

• Handling entire spectrum of Export documentations and operations, while ensuring shipment arranges based on L/C or TT received and shipment promptness.

• Prepare & updating Exports notification in the server.

• Follow-up for vessel/ shipment date & email details to customer.

• Order processing & ensure all stock being posted before generating invoice/ delivery orders.

• Blocking of stock for Exports Sales.

• Email commercial invoice, packing list, Certificate of Analysis & Bill of Lading to customer when vessel sailed.

• Verifying bills on freight charges.

• Liaising with freight forwarders and customers on shipping arrangements.

• Any other duties as assigned by Superior.

Requirements

• Minimum GCE 'O' Level or equivalent

• Minimum 1 year of relevant experiences

• Knowledge in MS Office/ Microsoft Dynamics Navision preferred.

The College of Computing & Data Science (CCDS) invites applications for the position of Project Officer.

Key Responsibilities:

• Support and conduct research related to AI and Computer Science
• Collect relevant dataset, and conduct experiments to gain insights on project-related research questions
• Presenting research results to collaborators at scientific meetings or producing reports/ publications

Job Requirements:

• Bachelor degree in Computer Science or related disciplines
• Strong research ability
• Good interpersonal skills
• Excellent verbal and written communication and interpersonal skills.
• Strong sense of responsibility and work with minimal supervision.
• Ability to be flexible and adapt to new situations in a rapidly changing research environment.
• Ability to work well in teams

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Ensure that only authorized personnel are allowed entry into the company's premises
• Ensure compliance wtih all security protocols and policies
• Peacekeeping within the factory premises and the workers' dormitory
• Perform fire safety and security related duties during patrolling

Requirements:

• Positive work attitude
• Responsible and a good team player
• Able to communicate in English
• Must have security training/licence
• Relevant work experience preferred

Roles and Responsibilities

· Provide administrative support to office and team as required in a timely, proactive and diligent manner.

· Coordinate office activities and operations to secure efficiency and compliance with company processes and procedures.

· Assist with data entry, managing and handling documents and records.

· Preparation of tax invoices and other documents.

· Support on-boarding and off-boarding processes.

· Carry out administrative duties (liaising with customers and suppliers).

· Assist in preparation and processing of purchase orders.

· Ensure all purchasing quotation, requisition form, delivery order and other documentations are properly recorded and filed.

· Ad-hoc tasks as assigned by superior from time to time.

Requirements

· Proficient in English.

· Excellent knowledge of MS Office and office management software.

· Qualifications in secretarial and basic accounting is welcome.

· 1 - 2 years of experience in administrative role.

· Commitment to quality in performing required tasks.

· Positive, hardworking and organised.

Job Description

• Maintain security orders within the premise
• Ensure safety of all staffs, clients and visitors
• Implement access and safety control
• Attend to all emergencies such as medical & fire & intruder
• Liaising with necessary department such as Police & SCDF etc during case of emergency
• To issue security passes to Contractors’

Job Requirement

• Mandatory to have Possess Police Licensing & Regulatory Department (PLRD) licenceMinimum 1 year’ experience working as a security
• Quick to react during emergency
• Other relevant security operations certificate would be an added advantage

PRINCIPAL ACCOUNTABILITIES

Accounts Executive is responsible for entire finance matters in the company and ensure full accounting compliance with the necessary auditing and legislative requirements. Responsible for keeping and updating of all employees’ records and files.

JOB RESPONSIBILITIES

1. Ensure complete, up-to-date, accurate and accessible records are kept for all employees.

2. Support other day-to-day administrative/operational matters.

3. Preparation of GL journals, accruals and prepayments.

4. Control account reconciliations (all Bank accounts and AR/AP/Expense/Petty cash ledgers)

5. Preparing invoices & statutory taxes payable.

6. Checking expense claims and processing payments.

7. Monthly balance sheet & P&L analysis.

8. Resolution of ad hoc management accounting queries.

9. Liaise with auditors and tax consultants on statutory compliance where necessary.

10. Key liaison points for all finance matters and queries by management team and auditors.

11. Works on payroll.

12. Other finance/administration ad-hoc work assigned.

13. Ensure all KPI target is achieve.

14. Support production and quality department in resolving in resolving all technical issues of the products and make disposition on products e.g. feasibility analysis of product usage for customer.

15. Ensures 5S is implemented in the work area.

16. Adheres company’s guidelines with regards to Safety and Quality.

17. Complies to Company Code of Business Conduct.

18. Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Cultivates Innovation – making innovation as priority. Paying attention to what customers wants and need – new and improved products, services, solutions and experiences.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Diploma/Degree in accounting

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : 3-4 Years relevant experience in accounting

4. Software/Hardware : Proficient in Excel Program

Roles and Responsibilities

• Verify invoices and matching
• Data entry into ERP System
• Liaising with purchasing team or supplier to resolve discrepancies in professional manner (If any)
• Reconcile supplier statement of account
• Payment processing including data entry into ERP System and Bank Portal
• Maintain & monitor accuracy data for Accounts Payable such as accrual list etc
• Ad-hoc duties as assigned

Education / Qualifications

• Basic Accounting knowledge is a must
• Experience in Accounting field will be an added advantage
• Meticulousness, good communication skills, multi-tasking and teamplayer is preferred

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

We are seeking a detail-oriented and proactive Accounts Receivable Assistant / Executive to join our team on a full-time basis. In this role, you will manage the processing of customer payments, oversee collections, and ensure accurate reporting and reconciliation of accounts. This position offers an opportunity for growth and development within our company. Our office is located in Tuas.

Key Responsibilities:

• Payment Processing:Receive and process customer payments.
  Apply payments to corresponding invoices and handle payment discrepancies.
  Resolve any payment-related issues efficiently.
  
• Collections:Follow up with customers on overdue payments.
  Liaise with the customer service and sales teams to address collection concerns.
  Escalate critical cases to management when necessary.
  
• Reporting:Prepare and maintain accounts receivable aging reports.
  
• Account Reconciliation:Reconcile customer accounts and resolve any discrepancies.
  
• Process Improvement:Identify opportunities to enhance accounts receivable processes.
  Implement changes to improve efficiency and reduce errors.
  
• Compliance and Risk Management:Ensure compliance with accounting standards, regulatory requirements, and internal controls.
  

Qualifications:

• Proven experience in an accounts receivable or similar role.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills for effective customer and team interactions.
• Ability to work independently and manage time efficiently.

Job Highlights:

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Working hours: Mon - Fri 8.30am to 5.30pm.

Working location: No 6 Tuas Avenue 6 (Transport provided from Jurong East MRT)

Highlights

• Hybrid Work Arrangement: WFH + Office
• Office Location: Suntec
• Fresh graduates and candidates without experience welcomed

Job Description

• Assist project team in preparation, pre-planning and implementation of projects.
• Assist project team in liaising with customers, contractors and end users.
• Monitor project life cycle and prepare weekly reports for relevant stakeholders.
• Day-to-day administrative tasks such as updating project management portals, data entry, etc.
• Assist in preparation of documents for submissions.
• Process new orders/ tasks for the project.
• Any other ad hoc tasks as assigned.

Requirements

• At least an ITE diploma (majors in telecommunication related fields will be an added advantage); or at least 1 year of full-time working experience
• Proficient in English and Chinese, in both spoken and written forms
• Computer literate and texh-savvy
• Proficiency in Japanese will be an added advantage

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm