5 work days/week

Job Description

• Responsible for the full set of accounts of multiple clients and other matters relating to the respective set of accounts.
• Ensure accounts are closed on time and according to the agreed date for submission to clients for the monthly meeting.
• Ensure accounting records and treatment comply with SOP and Accounting Standards.
• General billing to be sent to sub-proprietors and relevant parties within the stipulated timeline.
• Timely update of receipts to send monthly statements and reminders to sub-proprietor within deadlines.

Job Requirements/Attributes

• Candidate must possess at least a Higher Nitec and/or Diploma in Accountancy or equivalent.
• Fresh graduates are welcome.
• Able to multi-task and work under pressure with sometimes tight reporting timelines.
• Proficient in MS Office, especially Excel and other related IT programs.
• Willingness to learn with a pleasant disposition.
• A team player who is meticulous, self-motivated, and independent with a strong sense of responsibility.

Job Description:

• Handle full set of accounts & management reporting (quarterly/ yearly budget & forecast)
• Handle Intercompany transactions and reconciliation
• Monitor the aging of receivables and follow-up on collections with sales team
• Monthly bank reconciliation and cashflow management which to ensure that all receipts & disbursements are recorded
• Preparation of GST return and submission; Handle corporate tax computation
• Maintains Fixed assets ledger and other schedules
• Sales/Customer Service, take orders from customers, issue sales invoice and send to warehouse for packing
• Updates actual inventory count & performs inventory reconciliation vs. system inventory balance.
• Liaise with auditor for audit matters & schedule
• Assist in preparation of year end finance statement

Job Requirements:

• Diploma/Degree in Accountancy/Finance or equivalent qualifications
• Min 4 years’ experience in full sets of accounts
• Able to work in a fast-paced working environment
• Self-motivated with good interpersonal and communication skills
• Proficiency in accounting system / MS Office applications (Word and advanced Excel)

Job Responsibilities:

· Handle Accounts Receivable

· Handle Accounts Payable

· Handle General Ledger

· Handle GST filling

· Assists in the preparation of monthly financial statements for reporting

· Perform ad-hoc duties as assigned.

Job Requirements:

· Minimum Degree in Accountancy/ ACCA with minimum 2 years experience in similar capacity

· Possess initiative, willingness to learn.

· Independent and meticulous.

· Team player with good communication skills.

Qualification & Requirements

• Basic accounting knowledge
• 3 years of active work experience in either accounts or admin roles –
• preferably accounts role
• Good in listening, communication and following instructions.

Key Responsibilities

• Assist in accounts receivable and accounts payable functions
• General assistance with no specific allocation to defined functions

Tasks and Responsibilities

• In charge of Administration of the Superintendent offices in the Shipyard.
• Ensure cleaners carry out the housekeeping and laundry duties.
• Wnsure superintendent offices are in order (room assignment, cleaniness, Wifi, A/C, printers, photocopiers etc).
• Booking and arrangement of hotel and transportation for clients.
• Booking and arrangement of food catering for clients.
• Assist owner for work permit application online.
• Any other ad-hoc duties as and when required.

Job requirements

• Proven experience as an administrative assistant or relevant administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to multi-task.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Responsibilities:

• Perform the duties of a Workplace Safety and Health Officer in accordance with Workplace Safety and Health Act
• Work with stakeholders to ensure compliance with all relevant WSH legal requirements, codes of practices and Singapore Standards. This will also include communicating with external and internal stakeholders on up-to-date changes in WSH legislations and other requirements
• Inspect & endorse PTW system, Hot work assessor, WAH assessor & confined space assessor
• Assist for daily Project Safety & as an advisor for the safety committee
• In charge of FSM in conducting Fire & Evacuation drill
• Maintain an effective Safety Management System for the organization
• Conduct workplace inspections to ensure compliance with WSH Act
• Attend EDB & MOM routine Inspections and conduct for ART test for workers
• Support incident investigations to identify root causes and appropriate correction actions
• Perform risk assessments and recommend appropriate control measures to stakeholders
• Coordinate WSH trainings and support WSH promotional activities
• Maintains & renew WSH documented information for the organization as well as review safety documentation on contractor work activities
• Review & maintain HSEMS, HSE Action plan, Project HSE Plan, Safe Work Procedure, Risk assessment, Emergency Response Plan & Safe Management Measures Plan Certifications
• Conduct incident investigation and report as required by MOM
• Other Tasks assigned by Management

Requirements:

• MOM Registered Workplace Safety and Health Officer (WSHO) with at least 3 years of relevant experience in Workplace Safety and Health
• Certified Fire Safety Manager (FSM) and/or Registered Environmental Control Officer (ECO) will be added advantages
• Diploma or Degree in Chemistry, Engineering, Occupational Health and Safety, or related fields
• Knowledge in ISO45001, ISO 9001, BizSafe, SHMS, SCDF & Clients audit & certification;
• Self-driven and team player
• Good communication skills including the ability to speak, present and write clearly and effectively
• Good interpersonal skills including the ability to develop cooperative work relationship with peers and superiors
• Proficiency in relevant WSH legislations, Singapore Standards, Code of Practices and guidelines

Dr. Xi Zou, at Nanyang Business School, Singapore is recruiting a Project Officer for a project on organizational cultures and future of work.

The Project Officer would have the opportunity to work on additional research ideas with Dr. Zou and her current two Ph.D. students on topics of mutual interest. There is no teaching responsibilities involved. The Project Officer would be assisted by part-time research assistants hired under this grant.

Key Responsibilities:

• Managing Dr. Zou’s research projects
• Collecting survey studies and analyzing archival data
• Designing and conducting lab experiments.

Job Requirements:

• Minimally Bachelor in Management
• Good at using R
• Able to write professionally in English for research writing
• Experience with collect survey data, analyzing archival data, and designing lab experiments

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities

• Create and Manage social media accounts and grow organisation's online presence.

• Explore relevant new social media platforms.( Tiktok, Facebook, Instagram)

• Manage content creation, online community engagement and social media calendar.

• Drive leads generation through various social media channels for both sales and recruitment causes.

• Organize, analyse and review social media campaigns.

• Design banners and posters for sales and marketing campaigns

• Plan and execute e-commerce campaigns, including email marketing, social media advertising, and other digital marketing initiatives Requirements

• Candidates with or without experience are welcomed

• Copywriting skills

• Basic skills in graphics designing and poster creating

• Food product designing

Interested applicants, please send resume to, [email protected] or contact me @ +6598394741

Main Activities:

· Handling bunkering tanker cargo operation

· Monitoring vessel arrival

· Liaising with agent or terminal for delivery and loading schedule

· Preparing monthly report

· Administer plans for handling and storage of shipments.

· Arrange and instruct cargo release

· Provide full spectrum of bunker operation and ensure smooth delivery

· Assist with other related duties as assigned

Qualifications / Experience

• Certificates of Basic and Enhanced Bunkering Course.

• Min 5 years of working experience

• Familiar with Singapore port waters

Responsibilities:

• Handling accounts payable function including processing of suppliers’ invoices, preparing cheque, bank transfer and AP reconciliation
• Attend to vendor queries, liaising and coordinating with suppliers and various departments on outstanding payments and other issues.
• Responsible for petty cash, staff claims and incentives calculation
• Performance monthly stock take, update AP ledger and monthly bank reconciliation
• Any other duties as assigned by Assistant Accountant

Requirements:

• Possess LCCI/Diploma in Accountancy or its equivalent
• Knowledge of Navision software is a plus
• Meticulous, proactive and good team player
• Ability to work independently with minimum supervision
• Able to start work immediately

Responsibilities:

• Assist in human resource functions and administrative matters of the Company
• Maintain proper documentations of employees' records and update HRIS accurately and promptly
• Payroll administration
• Work pass application/renewal/cancellation for foreign employees
• Involve and support in staff engagement activities
• Prepare HR related reports
• Undertake other ad-hoc duties as assigned

Requirements:

• Minimun Diploma in Business Administration or other relevant disciplines
• At least 3 years experience in HR , preferably in the construction industry
• Payroll experience , Knowledge in using Easypay, ERP systems
• Good knowledge in Employment Act and foreign work pass procedures
• Good communication and interpersonal skills , positive attitude
• Mature, sensitive and discreet in dealing with confidential matters
• Proficient in MS Office
• Resourceful, well organized, meticulous and proactive
• Able to work independently with minimum supervision
• Committed to complete tasks/ provide update in a timely manner

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Officer located in Singapore. The Customer Service Officer will be responsible for day-to-day tasks such as inventory control, customer service, and order processing.

1. Actively engage with customers to resolve feedback to ensure a high level of satisfaction
2. Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties.
3. Liaise with internal departments, vendors, and third parties to process order requests from customers.
4. Maintain all shipping and tracking records of customer inventory and movement accurately using the customer’s system and our WMS
5. Generate, maintain, and submit a variety of reports periodically or as and when required
6. Attend to customers’ enquires and requests and keep customers fully informed on GRN, GI, and delivery status.
7. Attend weekly/monthly/quarterly KPI meetings to present progress and KPI scorecards to customers.
8. Manage control measures to ensure mistakes, inaccuracies, and discrepancies are highlighted, addressed, and resolved
9. Oversee team performance through daily engagement and distribution of workload
10. Develop customer business relationships and explore new sales initiatives as and when possible
11. Investigate incidents and accidents and prepare investigation report for submission to the superior and the department concerned
12. Attend to customers’ requests to ensure customer satisfaction
13. Adhere to all company rules and regulations including safety rules
14. Any other duties and responsibilities assigned from time to time

Qualifications

1. Degree or Diploma in logistics and supply chain management, or equivalent qualifications preferred
2. Excellent communication and customer service skills
3. Knowledge of warehouse management systems software is an advantage
4. Ability to work in a team environment and independently
5. Attention to detail and ability to multitask
6. Knowledge and experience in shipping, logistics, and warehousing operations is also a plus
7. Able to perform overtime when necessary

Others:

1. Alternate Saturday
2. Meal subsidy
3. Medical, dental & insurance benefits
4. 2 way-Transport provided at Jurong East

Contract, Flexi-work hours, Internship/Attachment

Key Responsibilities

• Liaising with suppliers (procurement and shipment)
• Stock administration
• Data entry
• Filing documents
• Assist in day-to-day operation administrative tasks.
• Any other task as assigned.

Requirements

• Minimum GCE ‘N’ and ‘O’ level or ITE certificate (book keeping preferred)
• Ideally have at least 2 years of relevant working experience
• Proficient in Microsoft Word and Excel
• Good time management and planning
• Attention to detail
• Ability to communicate in Mandarin is an added advantage
• Good oral and written communication and interpersonal skills.
• Proactive, eager to learn, and able to work independently as well as in a team

• Product: Commercial Printers
• Basic $3000 - $4000
• Transport + Mobile Allowance ($440 - $840)
• AWS + Commission + Quarterly Bonus
• Gross up $5000++ monthly
• 5 days (8.30am - 5.30pm)
• Location: Jurong East

Responsibilities:

• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Provide resources & support on product knowledge & sales strategies.
• Provide machine demo whenever required.
• Process sales related documentations – PO, contracts, sales requisition, credit grading, new customer code creation, transfer ownership.

Requirements:

• Min Diploma/ Degree in any field.
• Preferably with Enterprice account managing experience.
• Bilingual in Mandarin and English to liaise with Mandarin speaking clients.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143

Are you up for the challenging next step in your career? Stolthaven’s SHEQ Safety department is looking for a SHEQ Officer who will ensure compliance with health and safety regulations, environmental regulations, and quality control, on-site in our terminal.

The SHEQ Officer will report to the General Manager.

Key Responsibilities

• Conduct audit, observation and assessment in Terminal activities.
• Participate in Job Safety Analysis and Risk Assessment.
• Ensure that SHE regulatory requirements are met.
• Responsible for maintenance and inspection of Terminal SHE equipment to ensure compliance and good operational conditions.
• Conduct Safety, Health and Environment related training / briefing to Terminal employees and contractors.
• Coordinate and conduct Emergency Drill, Security Exercise, etc.
• Other duties as directed by management.

Qualifications

• Minimum GCE ‘N’/”O” level.
• Certified Workplace Safety and Health Officer.
• Certified Fire Safety Manager.
• At least five years of related working experience in an Oil and Gas Industry.
• Preferably with SCDF background.
• Knowledge of local regulatory requirements for Oil and gas industry.
• Good interpersonal skill.
• Proficient in MS Office tools.
• Team player, positive attitude, reasonable written and spoken communication skills.

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package
• Good Flexible Medical Benefits for you and your family members

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our terminal

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Minimum 3 years of experience in handling full set of accounts with reputable companies
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage

Job Responsibilities:

• Fixed Asset Management

• Responsible for product costing and transfer pricing

• Inventory aging analysis

• Investment & Expenditure Forecasting and results monitoring

• Preparing reports, Variance analysis, commentaries and financial statements

• Reviews financial statements of the company and subsidiaries

• Developing and managing financial systems/policies

• Undertake to resolve operations issues

• Ensure compliance to financial guidelines, accounting standards, corporate governance and other regulatory requirements (J-SOX & Six-Sigma)

• Any ad hoc duties as assigned

Job Requirements:

• Degree in Accountancy and Finance/ CIMA/ACCA
• Minimum 3 years relevant working experience is acceptable
• SAP knowledge would be an advantage
• Proficient in Excel & PowerPoint
• Independent & eye for details
• Strong analytical skill & financial knowledge
• Good problem solving & communication skills
• Advance Excel Skills and interested in latest advance technology like Power Query,Power BI, RPA.
• Able to work under tight deadline
• Able to deal with different levels of people
• Meticulous, good personal value and positive mindset
• Digital skills (RPA,Qlik) are added advantage
• Open to overseas secondment

Others

• Working Location: Bulim Drive (Nearest MRT: Boon Lay)
• Working Hour: Mondays to Fridays 8:00am - 5:30pm
• Uniform & Lunch provided
• Company Transportation at various pick-up points (Northern & Western areas of Singapore)

1. To provide backup secretarial support in the absence of the Senior PA on managing the Chairman’s schedule and any other matters such as:Plan and schedule the CEO’s overseas business visits, notify all involved, develop itineraries and agendas and communicate expectations, overall goals and objectives on his behalf.
   Assist in the compilation of management reports, statistics, presentations, organization charts and meeting agendas, as well as prepare presentation materials for regional meetings.
   Provide on-site support at board meetings, including taking of meeting minutes.
   
2. Coordinate/work with the Senior PA in hosting(s) including preparation, receiving and handling of guests/VIPs’ visits, especially large groups or events.
3. Handle and distribute incoming and outgoing mails and courier arrangements.
4. To handle all administrative and tracking matters for the Chairman including but not limited to memberships, applications, arranging for gifts, flowers, greetings and filings etc.
5. To support, arrange and maintain records of corporate and festive gifting and delivery process.
6. To assist in organizing events and getting refreshments, etc
7. To assist with general administration support such as processing correspondence and letters, photocopying, printing, scanning, typing, couriers, maintaining contact databases, post and others.
8. To assist in travel, hotel arrangements, custom declarations and/or visa applications.
9. Manage all expense claims and facilitate restaurant booking.
10. Lead personal matters/projects including but not limited to Accommodation / Home, renovations, any household-related matters or errands.
11. Provide on/off-site support to the Chairman or any other designate, as required.
12. To handle sensitive business communications, data and other information with professionalism confidentiality and discretion, both internally and externally
13. Any other duties as assigned by the Chairman, senior management team and the Senior PA.

JOB REQUIREMENTS

• Bachelor’s Degree in any field.
• Able to manage competing priorities and handle tight deadlines.
• Minimum of 5 years of working experience in a similar capacity.
• Tech-savvy and experienced with Microsoft Office Skills.
• Teamwork, proactive, flexibility and adaptability.
• Articulate with a mature personality and excellent interpersonal and organizational skills.
• Active listening and good communication skills.
• Proactive approach to problem-solving.
• Hardworking with high initiative and willing to take on new challenges
• Strong interpersonal and time management skills, ability to prioritize daily workload.
• A friendly and energetic personality who can perform under pressure and keep pace with a busy team with accuracy.
• Strong organizational skills, detail orientated, with impeccable multi-tasking abilities.
• Ability to handle confidential information with integrity and highly responsive.
• Able to travel overseas and willing to work flexible hours as and when requested.

Responsibilities:

· Accounts Receivable – Manage and oversee the account receivable function, including invoice processing, tracking of receivables, and ensuring timely and accurate billing of goods and services.

· Purchasing – Generate Purchase order and send it to the supplier

· Handle incoming and outgoing shipments, port clearance, arrange courier service

· Handle work pass holder-related matters –Administer work pass application, renewal, cancellation, and purchasing of security bonds. Arrange work pass holder accommodation, medical, safety courses, etc

· Handle payroll for work pass holders and maintain their files and records

· Provide general administrative support

· Any other ad-hoc duties as assigned

Requirements:

· Minimum ‘O’ level or equivalent

· Possess relevant working experience

· Knowledge on SAP B1 system preferred

· Good communication and interpersonal skills

· Meticulous, collaborative, and able to complete tasks in a timely and accurate manner

· Able to multi-task and work independently

Additional Info:

· 5 days work week, 8.00 am to 5.30 pm

· Female working environment

· Full time

· Able to start work immediately

· Salary range $2,700 to $3,700

Interested applicants, please send in a resume stating full details of qualifications, experience, current and expected salary.

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

Job Responsibilities

· Perform roles and responsibilities required of site supervisors under the Building Control Act

· Supervise the timely execution of the works and maintain quality control

· Check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies

· Check on quality of works, materials and samples delivered to site

· Check mock-ups done on site and off site

· Ensure that the required construction tests in connection with the construction works are carried out

· Ensure all construction works will not impact or affect the operations

· Ensure emergency preparedness protocols are adhered during trial runs or actual emergencies;

· Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified;

· Supervise works to comply with statutory requirements and specifications:

· Ensure that the structural elements or critical works of the construction works are being carried out in accordance with the approved plans

· Attend site, progress, variation and coordination meetings

Requirements

· The RTO-Geo shall have minimum eight (8) years of relevant experience as a RTO, of which at least five (5) years shall be in supervision of works similar in nature to the C&S and geotechnical works

The RTO-Geo shall have experience in supervising and installation of monitoring instruments, collating of monitoring data and use of software for presentation of monitoring data for analysis and interpretation

· The RTO-Geo shall possess a Diploma in the Civil / Structural / Geotechnical discipline from a Polytechnic or equivalent;

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Responsibilities

• Data entry; Performing insurance claims reconciliations and resolving payment discrepancies, Produce monthly revenue closing reports
• Coordinating with other departments to ensure accuracy of information and prevent any lapse in submission etc
• To maintain claims records and files for audit purposes; To comply accordance with healthcare regulations, policies, and standards
• To have timely follow-up with healthcare providers and business partners for claims related matters; Ensuring payment are received promptly
• Any other ad-hoc duties as assigned

Requirements

• Candidate must possess at least "Nitec"/ Relevant Professional Certificates
• Preferably to have Accounting background. Training will be provided.
• Computer Savvy (Proficient with Excel) and meticulous with work.
• Able to commit Immediately

Job Description

• Handling of incoming requests/enquiries from customers via telephone, email, online chat, or any platform to provide support and information on buffet menu or service.
• Uses knowledge of buffet order, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or servicing; following up to ensure resolution.
• Liaise with delivery team to address customer request and concerns with regards to delivery.
• Performing general administrative tasks
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Communication skills - ability to communicate to all organisation levels in English & Mandarin to communicate with Mandarin speaking counterparts.
• Customer service experience required.
• Excellent communication skills including active listening.
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.
• Able to work on weekend and public holidays (when necessary)
• 5 days work week with rotating shift, have to cover one weekend per month
• Attractive incentives