Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/ contactors on work progress;
• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion;
• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement;
• Recommend any improvements to reduce cost or increase efficiency of the facilities services;
• Responsible in the general office management like yearly carpet and office cleaning service
• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise
• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure
• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections
• Organize and maintain proper facilities management documentation and records
• Provide Office Admin support

Requirements:

• GCE ‘0’ Level or above
• At least 3 years of relevant working experience in Singapore
• Proficient in MS Office software
• Bilingual in both English and Mandarin
• Possess good interaction skills and able to communicate with people at all levels
• Strong coordination and multi-tasking skills
• Able to work fast pace environment and complete assigned tasks within schedules
• Willing to do hands-on work such as packing, checking and organizing stock items
• Responsible, committed and independent
• Positive work attitude and keen to acquire new knowledge for self-improvement
• Basic salary commensurate with experience

Job Description:

• Report and assist Project Manager (PM) on public relation programme in relation to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To ensure that work schedules pertaining to road closure, traffic diversions, etc. are put up in advance to inform the public in order to minimize any inconvenience to them during the construction period;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• To promote and maintain a good relationship with the public before and during the full period of construction; and
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements

• Diploma/Degree in any field with 5 years’ working experience as a Public Relations Officer in the construction industry

· Lead a fast-paced IT team that is responsible for managing internal & external stakeholders’ relationship in achieving common outcomes and stretched goals.

· Perform, review and enhance business and IT systems & processes as part of continual improvement.

· Establish the related key performance indicators (KPIs) and work with the business units & appointed vendors to track & monitor them accordingly.

· Champion initiatives and work with appointed vendors & related vendors in implementing IT infrastructure/ Applications.

· Communicate with internal & external partners and perform proper project & change management to ensure deployments meet technical, functional, performance and business requirements.

· Work closely with various stakeholders, both internal and external, to develop in-depth business & operational insights using various analytics tools.

Promote a strong reliability culture by partnering with application development, data engineering, security, and architecture teams to identify and resolve operational problems.

Requirements

• Degree in the IT field with min 6 – 8 years of relevant working experience in the related technical domains and industry. Part of it should be in an end-user environment, preferably in established organisations with customer-fronting business critical IT systems.
• Broad experience and understanding in enterprise IT solutions
• Strong analytical, project management and communications skills, and self-motivated.
• Expertise in data centre management and data governance
• Required to Travel Once a month to offices in ASEAN

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K

Responsibilities:

• Assist in daily close supervision and coordination duties of structural works
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Contract duration is for up to 12 months

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

• Manage claim payment for assigned portfolios in weekly basis

• Process staff claim & vendor invoices

• Handle payment queries from vendors and internal customer

• Monitor bank accounts for payment refund, claim refund etc.

• Prepare journal entries

• Prepare billing for month end closing

• Prepare documents for audit

• Support system enhancement involving UAT

• Other duties and tasks as assigned

Job Requirements

• Degree in Accountancy/Finance

• Knowledge of SAP System will be an added advantage

• Strong knowledge of MS Office Applications

• Keen to learn

Only shortlisted candidates will be notified

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

• Responsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets’ seating procedures
• Attend to customers’ enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound calls when needed
• Respond appropriately to enquiries / feedbacks and escalate when needed
• Answer calls, process customers’ reservations and update system accordingly
• Ensure PDPA compliance when handling personal data of customers
• Coordinate private events for large group reservations
• Provide customers with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations

Job Requirement

• Be able to work in a standing position for long periods of time
• Effectively bilingual in English and Mandarin and able to communicate clearly and efficiently to our guests
• Strong customer oriented mindset with good communication, interpersonal and problem-solving skills and ability to take pressure
• Exceptional grooming habits and positive attitude with an interest in delivering excellent service quality to customers
• Computer literate (Microsoft Office / Excel) and internet savvy
• Must be able to work on weekends and public holidays

What do we offer?

• Transportation will be provided after midnight hours
• Opportunity for Career Advancement within the Group
• Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a progressive brand, then this an opportunity to get excited about!

APPLY NOW to join our team, enjoy incredible career development opportunities! Please send your resume with details on experience, last drawn and expected salary, via APPLY NOW button below.

(We regret that only short listed candidates will be notified)

Responsibilities:

• Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the hotel rooms to increase revenue and occupancy
• Responsible for the daily operations of front office and ensure high standard of service constantly maintained
• Ensure efficient check-in & check-out of guest and members
• Study all reservations for the day and make necessary arrangements before guest's arrival
• Any other duties assigned by the reporting officer

Requirements:

• Minimum GCE 'N' level or SHATEC education
• Some experience in a similar capacity would be an advantage
• Computer literate
• Pleasant personality and service oriented
• Willing to work on weekends, public holidays and rotating shifts including mid-night shift.
• Only Singaporeans

Job summary

Responsibilities: Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the...

Roles and Responsibilities:

- Manage the company's financial operations, including budgeting, forecasting, and auditing.

- Develop and implement the financial strategy of the company including financial planning and forecasting and risk management.

- Prepare and timely report weekly, monthly and annual financial statements to HQ Korea.

- In charge of banking, legal and taxation matters.

- Compy with all applicable quality, health, safety, security and environmental regulations.

Required / Preferred Experience and Qualifications:

· Bachelor’s Degree in Business Administration, Accounting/Finance or equivalent

· Proficient Korean language knowledge is mandatory to liaise with the Korean stakeholders in Anseong, Korea

· Minimum 7 years of experience in relevant field

· Prior exposure to Manufacturing industry

· Meticulous, analytical

· Leadership

ROLE & RESPONSIBILITIES:

Project site supervision, inspection, documentation and coordination for structural, architectural, M&E works for public housing project

JOB DESCRIPTION:

· To assist the Consultant in supervision of the construction of the Structural Works under the Building Control Act.

· To assist the Consultants in supervision of the construction of the Architectural and M&E works as required by the Consultants and the Developer.

· To ensure all works on site, including installation methods and materials used are in accordance to contract specifications and approved drawings.

· To supervise and inspect the contractor’s works to ensure the works on site are of the expected quality.

· To ensure proper site documentation is maintained.

· Monitoring the construction activities.

· Conduct pre- and post-completion inspections.

· To conduct other related duties as required by the Consultants and Developer

JOB REQUIREMENTS:

· Minimum 3 years of experience in the supervision of building projects in Singapore, preferably in HDB projects.

· Possess at least the National Construction Certificate of Supervision (NCCS)

· Experience in precast structural works, prefabricated bathroom unit construction works and able to supervise architectural works or M&E works are essential. Candidates who are able to supervise inter-discipline works would be beneficial.

· Conversant in statutory code and requirements for site supervision, quality control procedures and construction administration.

· Good communication and coordination skills

· Employment contract period is approximately 24 months (with option to extend)

· Able to start work immediately preferred

· 5.5 days work week.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

What You Will Deliver

• Provide quality customer services to prospective and existing clients in a professional manner
• Be proficient and knowledgeable with our products and services so as to generate interest in our customers
• Answer and handle customer’s enquiries, feedback and complaints with high service standard to retain existing customers timely and tactfully
• Make warm/cold & inbound/outbound calls to existing and potential customers
• Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management
• Update monthly promotion log sheet /campaign log sheet /weekly report
• Simple administrative tasks such as data entry, editing, and processing of customer information
• Assist in any ad hoc tasks assigned by team lead and Managers

Who You Are

• Minimum 2 years’ relevant working experience in the Telemarketing/ Customer Service field is preferred
• Mature with a positive attitude, self motivated and desire to learn
• Customer service-oriented attitude, good team player with excellent communication skills and a strong sense of responsibility
• The skills and discipline to work both independently and as part of a team
• Able to work in a pressurized and fast paced environment
• Fluent in both English and Mandarin to liaise with main office (HK) counterparts is an added advantage
• Proficient in MS office applications e.g. Excel, Word, and Google Docs/sheets are preferred
  

Job Highlight

Location near Macpherson MRT Station

On-job training will be provided

Duty Meal will be provided

Annual Leave/Medical/Bonuses

Responsibilities:

• Provide customer service and administrative support to the daily operation of Temple.
• Collect payments and issue invoices.
• Data entry and update system record.
• Assist in festival/celebration of Temple-related matters.
• Perform simple settlement of daily transactions.
• Perform general daily clerical duties.
• Ad-hoc duties are assigned as and when required.

Requirements:

• Minimum Secondary and N/O Level.
• Minimum 1-year experience in customer service or relevant field.
• Good working attitude and a strong sense of responsibility.
• Meticulous, well-organised and also a good team player.
• Proficient in Microsoft Office Suite.
• Willing to work on weekends and public holidays.
• Able to communicate proficiently with English & Chinese to liaise with English and Chinese-speaking customers.

Working Location: Flora Road (nearest MRT Tampines East)
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

-Inspection and supervision of Architectural and building works as required under the project and mandated under the Building Control Act & Regulations.

-Inspect and conduct all required tests for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-As-built drawings checks.

-Monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site testing of architectural works as required by the Client and authorities.

-Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.

-Inspect the completed works and record all defects for rectification before handing them over to the Client.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervision of Architectural, building and construction works.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

-Good communication skills

Job Description

The job involves the supervision of MRT projects Cross Island Line.

For those with less than the specified 3 years of relevant experience, training will be provided.

Job Requriements

RTO shall have diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE & SRE to monitor all site activities

- Willing to work on night & rotation shifts

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

Roles and Responsibilities

· Assess and analyze RFP documents to provide Directors a clear indication of project requirements;

· Assists Project Directors in project resource planning and project data entry in the centralized system;

· Assist the Directors in Business Development work;

· Formulation of fee proposals and any other ad-hoc duties as and when required.

Requirements

· At least a recognized Diploma in Quantity Surveying / Business Administration or equivalent;

· 1 to 3 years of relevant of working experience in Quantity Surveying or Contracts;

· MS Office knowledge (Excel, Word, PowerPoint)

· Knowledge in contracts review and contract related risk management;

· Strong in verbal and written communication skills;

· Fresh graduates are welcome to apply.

Main Tasks and Duties:

• To process inward and outward RMB transactions
• Investigate with the payment instructions if any enquiries involved
• Attend to internal and external customer’s inquiry and investigate of non-receipt of funds
• To collect charges from customers
• To check and process the account opening documents for participating banks
• To prepare month end report and reporting data for participating banks
• Coordinate with other business department on regular basis to optimize the internal system and procedure
• Any other ad hoc duties assigned by the Department Manager

Job Requirements:

• Bachelor’s Degree or above, preferably in Banking and Finance
• Good knowledge of Accounting will be advantageous
• Good in data analysis
• Willing to learn attitude, proactive, self-initiative
• Able to cope with stress in a fast-paced working environment
• Strictly comply with company’s rules and regulations

The Investigating Officer, Bus Safety, is responsible for conducting thorough and timely investigations into all accidents and safety-related incidents involving SBS Transit vehicles. This role requires on-site investigations for serious accidents, analysis of accident trends, and the implementation of safety initiatives to prevent future occurrences.

Key Responsibilities:

• Accident Investigation: Conduct timely and accurate investigations into all accidents and safety-related incidents involving SBS Transit vehicles.
• On-Site Investigation: Perform on-site investigations for all serious accidents to gather evidence and determine the cause.
• Reporting: Prepare and submit detailed accident reports to management and relevant authorities. Present findings of serious accidents to the Board of Inquiry.
• Driver Assessment: Monitor and assess bus captains’ driving habits to identify areas for improvement.
• Safety Training: Conduct safety courses for both new and existing bus captains to promote safe driving practices.
• Trend Analysis: Analyze accident trends and data to share insights with management and prevent future occurrences.
• Safety Initiatives: Assist in various safety-related initiatives and projects aimed at improving overall safety.
• Project Management: Manage projects related to safety improvements and accident prevention.
• Ad-Hoc Duties: Perform any other ad-hoc duties as assigned by the management.

Requirements:

• Diploma in any discipline.
• 3 to 5 years of experience in investigations is advantageous.
• Strong knowledge of Microsoft Office Applications.
• Excellent investigative and analytical skills.
• Strong written and verbal communication skills.
• Attention to detail and accuracy in reporting.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Must possess a valid Class 3 license.
• Willing to work shifts and weekends.
• Ability to work effectively in a fast-paced and high-stress environment.

About the Role:

· Perform warehousing and operations related administrative duties, including transactional processing in system, and reporting.

Roles and responsibilities:

Operations

· Responsible for inbound receiving and put-away, outbound order pick and pack, and value-add operations.

· Value-add

o Perform physical packaging of equipment from returned consignment and put-away after completion.

o Labelling of new training models and other equipment for easy identification.

o Perform physical replacement of dirtied/damaged packaging materials, such as carton boxes and zip-lock bags.

· Perform system processing, such as transaction posting, uploading of documents, and generate delivery/collection document.

· Liaise with transporter for delivery/collection arrangements.

· Liaise with Operations Support on orders matter.

Stock Count

· Participate in periodic cycle count and, when necessary, full stock-take – performing physical count or stock reconciliation as assigned by Team Lead.

Performance

· Meeting set KPI targets.

· Strict Compliance with OSP QMS and maintain zero non-conformance.

Other Tasks & Responsibilities

· Maintain proper housekeeping in the warehouse.

· Responsible for proper maintenance and serviceability of operations equipment.

· Support in team/department level projects when necessary.

· Any other duties as assigned by the Team Lead or Manager.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Minimum GCE ‘N‘/‘O‘ Level, preferably with formal training in warehousing or logistics management.

· Good knowledge of warehouse processes.

· Hands-on, meticulous and a keen learner.

· Take initiatives at work.

· Good interpersonal skill.

· Good team player.

· Able to work indepently with minimal supervision.

· Good verbal and written communication.

· Ability to operate material handling equipment including pallet jack and electric order picker.

· Ability to lift heavy loads of up to 25kg.

· Knowledge of GDPMDS standards will be an advantage.

· Working knowledge in Sales Force system will be an advantage.

· Working knowledge in MS applications including Excel, and Outlook.

· Minimum 2 year working experience in warehousing.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

JOB SUMMARY

The Programme for Research in Epidemic Preparedness and REsponse (PREPARE) is a national programme that was set up by the Ministry of Health (MOH) to support and strengthen Singapore’s key essential research capabilities, translational platforms, and expertise to develop tools, methods and products that can be tapped on to detect, respond to, and contain future infectious disease threats.

You will lead and oversee the development and execution of immunogenicity and challenge animal models for viral pathogens within the ABSL3 or ABSL2 setting as part of the PREPARE Vaccine & Therapeutics co-op. This co-op aims to develop pathogen-agnostic technologies and platforms to enable rapid therapeutic or vaccine development to enhance Singapore’s capabilities and access to vaccines during future epidemics. You will be responsible for experimental design, evaluation and documentation of the results and coordination with our host BSL3 laboratory which is located at NTU LKC School of Medicine.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC

1. Development and execution of animal challenge experiments for viral pathogens with pandemic potential within the ABSL3 at LKC Experimental Medicine Building (NTU) and immunogenicity experiments for vaccine platforms within the ABSL2 at LKC Clinical Sciences Building (Novena)
2. Assist with preparation and submission of IACUC protocols
3. Work with the PREPARE Laboratory head to manage PREPARE projects and train/supervise attached staff.
4. Lead the immunological/virological characterization of experimental samples within BSL3/BSL2 e.g. T cell reactivity, viral load, neutralization titre etc in support of PREPARE projects.

GENERAL

1. Ensure safe execution of experiments and adherence to SOPs and all safety & ethics regulations/policies and procedures stipulated by the lab and institution.
2. Analyze experimental data and ensure proper documentation of results.
3. Prepare scientific papers and posters for publication and/or presentation at research & scientific conferences.
4. Perform other duties as directed by supervisors and HOD, including work areas not mentioned here.

JOB REQUIREMENTS

EDUCATION

1. Ph.D in Microbiology, Life Sciences, Molecular Biology, Infectious Diseases or equivalent.
2. Holds a current RUCLAC or equivalent certificate.

EXPERIENCE

1. Minimum 5 years’ experience with small animal models of viral infection
2. Familiarity with standard mouse handling echniques e.g. intranasal inoculation, IV/IP injection, cheek bleeds, administration of anaesthesia/euthanasia
3. Experience with immunological techniques such as multi-parameter flow cytometry, ELIspot, T cell activation and culture, ELISA
4. Willing to work in a high containment setting with high-risk pathogens. Prior experience working with animals in a high containment (ABSL3) laboratory setting is advantageous.
5. Experience with virological techniques such as PRNT, TCID, microneutralization assays highly desirable
6. Ability to lead a research project independently, able to cope with tight timelines and willing to respond out-of-office hours during national emergencies or due to exigencies of service.
7. Able to work well as a team and with partners from other PREPARE Cores & Co-ops, academic labs or government agencies.
8. Good oral and written communication skills.