This role is to support the Senior Accountant (Crewing Entities) in keeping full set of accounts and ensuring that all accounting standards, controls and accuracy are maintained whilst meeting Northern Marine Group / Stena Group reporting requirements.

• Keeping full set of accounts for several crewing entities, including preparation of financial statements, relevant reconciliation reports and audit schedules
• Manage accounts payable, accounts receivable, cashbook, fixed assets and general ledger functions
• Maintain individual accounts receivable and accounts payable subledgers and make adjustment whenever necessary, including generating and posting sales invoices in the ERP system, posting of supplier invoices in the system for approval and payments
• Preparing & co-ordinating period end closing activities for corporate reporting
• Responsible for submitting annual budgets and quarterly forecasts including AARO reporting
• Perform variance analysis, bank & accounts reconciliations
• Liaising with customers, suppliers and other parties on financial transactions
• Preparing annual financial reports within statutory deadlines
• Submission of GST returns, prepare corporate tax computation and XBRL
• Manage treasury activities, including cashflow forecasts, working capital requirements and ensure sufficient funding received from clients for seafarers’ payrolls
• Liaise with corporate secretarial agents, auditors, tax agents, solicitors, bankers and statutory organizations etc, for preparation and submission of necessary regulatory documentation & returns
• Ensuring compliance with internal controls procedures and processes in line with company’s policies
• Involved in external ISO & internal controls audits, finance procedures & transfer pricing documentation and writing minutes of meetings
• Any other duties and responsibilities assigned by superior

Education & Experience

• Diploma in Accountancy or equivalent preferred
• Computer literate particularly in Microsoft Outlook, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint
• Organized, detailed and deadline-oriented
• Able to work both independently and equally in a team environment
• Possess a positive attitude

Job Scope

-Maintaining accurate and up-to-date records of financial transactions, including

accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in

Job Requirements:

· Some practical experience in working with accounts/bookkeeping.

· Diploma or its equivalent

· 1 year of experience in account, experience in a shipping industry would be a distinct advantage/ fresh graduates with a diploma in accounting (or similar) would be welcome too.

· Proficient in Microsoft Office

· Practical experience in Microsoft Business Central preferred

· Ability to work in a team, meticulous and responsible.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job scope:

• Ensure the accounting records are prepared and maintained in accordance with the company’s accounting policies & process, country law and IFRS standards.
• Ensure timely; accurate and efficient bookkeeping process
• Preparation of accounting schedules and management reports.
• Quarterly Corporate Information System (CIS)
• Monthly management report / Accounting Schedules
• Ensure that the accounts payable transactions and accruals (including rep offices) are accounted for in accordance to the company policies and process, supported by the necessary documentation
• Liaises with affiliates on monthly reconciliation, billing and other related matters
• Provide interpretative assistance to the proper capitalization / expensing of outlays and grouping of fixed assets by class as well as depreciation methodology.
• Liaise with auditors, providing information / audit schedules to the internal auditor and external auditor during the audit.
• Prepare local statutory reporting
• Ensure GST preparation is done and quarterly returns are submitted timely and accurately
• Reconcile the CCP listing to GST report, ensuring the accuracy of GST filing
• Ensure compliance with group’s policies & procedures and local tax and statutory requirements
• Review and ensure internal controls are in place and working effectively for Accounts Payable process
• Ensure necessary documentation and records are in place, according to group guidelines and local statutory requirements for Accounts Payable process
• Oversee, liaise and manage the internal and external audit process
• Maintain and support the management information system (Admin and Finance Modules – Regional Key user)
• Regional Key user and Process Owner for Accounts Payable and indirect purchasing processes / procedures
• Review, identify areas of optimisation and optimize existing processes while ensuring compliance with group policy and procedures
• Review local / regional processes and harmonise these processes with the group where possible
• Be the regional expertise and liaise between overseas affiliates and headquarters in Germany to recommend necessary changes / propose optimisation

Requirements:

1. Educational level & Certifications

• A recognized Diploma or equivalent qualification

1. Experience

• At least 5 years relevant experience.
• ERP knowledge and experiences required, SAP exposure is a must within recent 1-2 years
• Strong in Microsoft Office Application, particularly MS Excel
• Experience in Ariba / Psinova is an added advantage

Pls email resume to [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Accounts Assistant (Full Time)

Job Description:

• Handle Accounts Receivables

• Handle Account Payables

• Bank Reconciliation

• Accounting Data Entry - Preparation of Quarterly GST

• Handle a Partial Set of Accounts

• Assist in statutory reporting and management reporting including but not limited to Financial Statement

and Tax Computation

• Ad-hoc tasks as assigned by management from time to time

Job Requirements:

• At least a Dipolma in Accounting

• With at least 1 year of experience in Accounting

• Proficient in Microsoft Word and Excel

• Fluent in Written and Spoken English and Mandarin

• Excellent attention to detail/figures, strong organisational skills, and the ability to handle multiple tasks

simultaneously

• Exceptional communication skills to work effectively with various teams within our company

Job Description:

• Handle Accounts Receivables

• Handle Account Payables

• Bank Reconciliation

• Accounting Data Entry - Preparation of Quarterly GST

• Handle a Partial Set of Accounts

• Assist in statutory reporting and management reporting including but not limited to Financial Statement and Tax Computation

• Ad-hoc tasks as assigned by management from time to time

Job Requirements:

• At least a Dipolma in Accounting

• With at least 1 year of experience in Accounting

• Proficient in Microsoft Word and Excel

• Fluent in Written and Spoken English and Mandarin

• Excellent attention to detail/figures, strong organisational skills, and the ability to handle multiple tasks simultaneously

• Exceptional communication skills to work effectively with various teams within our company

Coordinate and execute financial transactions and activities, such as bill payment, invoicing, payroll, etc. Assist in the audit process by providing information and data as requested. Complete administrative tasks, such as filling out paperwork and filing records

• Handle full set of accounts for subsidiaries, including AP and AR
• Rental invoicing and monitoring of AR collection
• Processing payment
• Prepare audit schedule
• Prepare quarterly management reports and GST schedule
• Update the bank movement records on payment and collections
• Prepare journal voucher, cashflow report/projections, bank reconciliation
• Assist in the preparation of audited financial statements which are compliant with IFRS
• Assist in preparing the annual budget for subsidiaries
• Prepare corporate tax computation
• Liaise with auditors and attend to audit queries
• Liaise with banks on loans and fixed deposits
• Handle enquiries on payment and collection-related matters

• Working days : Monday - Friday (830am - 6pm)
• Location :Bukit Batok
• Salary range: SGD 2,200 - SGD 2,400

Job Duties:

• Assist in preparing full set of accounts and perform month end closing in a timely manner.
• Assist to prepare monthly sales/rental invoices.
• Handling AR and AP duties.
• Prepare bank reconciliation and monitor daily bank balances
• Prepare monthly management reports, GST returns and other accounts related matters
• Assist in audit and tax preparation. Liaise with auditors and tax agents
• Ensure proper maintenance of documentation and filing to support all accounting entries in organized and timely manner
• Performing day to day accounting operations in compliance with internal procedures
• Undertake any other ad-hoc accounting assignment

Job Requirement

• Diploma in Accounting

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

1) Income Audit Function

• Verify Revenue Accuracy: Check that all charges for rooms and F&B are correctly posted to guest folios. Report any discrepancies to the FC/GM and the relevant departments (e.g., Front Office, Duty Manager, or F&B Manager) and ensure proper adjustments are made.
• Review Transactions: Examine all rebates, allowances, payouts, and manual postings to confirm they are properly approved and supported by documentation.
• Policy Compliance: Ensure hotel policies and procedures related to revenue audits, rebates, and allowances are strictly followed.
• Trial Balance Reconciliation: Perform a weekly reconciliation between the Opera system and Sun Systems.
• Guest Ledger Follow-Up: Review and address any outstanding balances in the Guest Ledger, ensuring they are transferred to the correct PM account when needed.
• Check Complimentary Use: Confirm that complimentary rooms and house-use rooms are properly approved and supported by the necessary documentation.
• Credit Card Reconciliation: Match credit card transactions between the payment terminal and POS system daily.
• Intercompany Transactions: Reconcile charges between COMO business units, ensuring they are authorized and backed by documentation before billing CMS.

2) Accounts Receivables Function

• Credit Card and Accounts Receivable
• Monitor and Reconcile Daily: Check and balance all credit card transactions for the hotel and outlets (F&B and Non-F&B) every day.
• Accounts Reconciliation: Regularly match Accounts Receivable balances to the general ledger control account.
• Debit and Credit Notes: Prepare and issue debit and credit notes daily, record them in the system, and ensure entries match the journals.
• Receipts Management: Ensure all payments are recorded in the ledger promptly.
• Dispute Handling: Investigate billing disputes and work with relevant departments to resolve them.
• Commissions Verification: Check and verify all travel agent and related commissions before approving payment.
• Billing: Send rental, FCU, and GTO invoices monthly to the respective Business Units, ensuring all required supporting documents are included.
• Reporting: Ensure all Accounts Receivable and Aging schedules are accurately prepared to facilitate a smooth month-end closing process.

3) Other tasks where required

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

Company’s Profile

Our client is an IT security solutions provider has been established for more than 25 years with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for an Accounts Receivable Executive to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Accounts Receivable -
• Generating invoices, delivery orders, credit/debit notes and statement of accounts
• Follow-up on outstanding AR invoices
• Tracking of Project maintenance and triggering PM when it is/going to be due for billing
• Tracking of Projects billing milestone
• Updating of receipts
• Maintaining accounts receivable files and records
• Prepare AR aging report on timely basis and escalate customers’ collection issues to the Reporting Officer
• Communicate with internal/external stakeholders on billing queries or payment queries
• GST output tax reconciliation
• Month-end closing - Prepare monthly schedules

Requirements:

• Min. Diploma/Degree in Accountancy or Accounting or Banking & Finance or any other related field
• Min 2-3 years’ experience in handling Accounts Receivable duties
• Experience in IT industry handling AR is an added bonus but not a must
• Experience in EPICOR/ERP System is an added advantage
• Ability to meet tight deadlines

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client is an IT security solutions provider has been established for more than 25 years with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for an Accounts Receivable Executive to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Accounts Receivable -
• Generating invoices, delivery orders, credit/debit notes and statement of accounts
• Follow-up on outstanding AR invoices
• Tracking of Project maintenance and triggering PM when it is/going to be due for billing
• Tracking of Projects billing milestone
• Updating of receipts
• Maintaining accounts receivable files and records
• Prepare AR aging report on timely basis and escalate customers’ collection issues to the Reporting Officer
• Communicate with internal/external stakeholders on billing queries or payment queries
• GST output tax reconciliation
• Month-end closing - Prepare monthly schedules

Requirements:

• Min. Diploma/Degree in Accountancy or Accounting or Banking & Finance or any other related field
• Min 2-3 years’ experience in handling Accounts Receivable duties
• Experience in IT industry handling AR is an added bonus but not a must
• Experience in EPICOR/ERP System is an added advantage
• Ability to meet tight deadlines

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Accounts Executive
5 days
Mon-Fri: 8am-5pm
$3200-$3500
Pioneer (Transport Provided from Joo Koon MRT)

Responsibilities:

• Account Reconciliation: Reconcile bank statements and bank movements, general ledgers, and other financial accounts to ensure accurate reporting and identification of discrepancies.
• Audit Support: Assist with internal and external audits by providing necessary documentation and explanations.
• Accounts Payable/Receivable: Oversee the processing of invoices, payments, and collections, ensuring timely and accurate transactions.
• ERP and Financial Systems Management: Maintain and optimize financial systems for accurate reporting and process efficiency.
• Collaboration: Work closely with other departments to provide financial insights that support operational and strategic initiatives.
• Process Improvement: Identify opportunities to streamline financial processes and improve the efficiency of financial operations.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• With 2-3 years working experience as accounting role
• Proficient in ERP System, advanced Excel skills.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Manage partial or full sets of accounts, ensuring timely and accurate month-end closing processes.
• Oversee day-to-day financial and accounting operations, including accounts receivable, accounts payable, and other related functions.
• Record and manage transactions, accruals, prepayments, and finance costs with accuracy.
• Perform bank reconciliations and prepare quarterly GST reports.
• Compile necessary schedules and reports for annual audits and tax purposes.
• Ensure adherence to financial policies, procedures, and compliance standards.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Benefits:

• Working Hours: 9am – 6pm (Monday – Friday)
• Variable bonus

The Challenges:

• Handling full-set of accounts including AP/AR
• Prepare invoices, debit and credit notes for customers
• Prepare payment and receipt in daily basis
• Ensure accurate and timely monthly closing of ledger systems
• Preparation of GST report/ monthly management reporting/ bank reconciliation and journal entries
• Liaise with Operations team on accounting-related matters
• Perform any other duties assigned from time to time

What It Takes:

• Minimum Diploma in Accounting
• Minimum 3 years of relevant working experience with knowledge for full set of accounts required
• Strong interpersonal and communication skills
• Able to converse well in English
• Initiative and ability to work well in a team-based environment with a positive attitude but good to also possess the ability to work independently
• Proficiency in Microsoft Excel and PowerPoint is required
• Detail-oriented with good organizational, prioritization and multitasking skills

Interested Candidates, please send your updated resume to [email protected]

Chin Long (R23116697)

Talents@Work Pte Ltd (21C0501)

Jan – End June 2025

5d work week, office hours

Job Responsibilities:

• Creation and update of vendor master data in SAP, and perform UEN search on vendor’s information, where required.

• Ensure completion of vendor master request forms and acknowledgement of direct credit authorisation forms from the bank.

• Follow-up with monthly mass emails to vendors to confirm changes to bank account details and to effect changes in SAP.

• Perform SAP vendor master annual housekeeping exercise.

• Assist in mail sorting as rostered.

• Other ad-hoc duties as assigned.

Job Requirements:

• Minimally GCE A-Levels

• Experience in Accounts Payable or Accounting is preferred; Candidates without experience are welcome to apply

• Experience in SAP is an advantage

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Our client is a Trading MNC company, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting an Accounts Executive to be part of their Accounting team for ongoing transformation projects. They are located in the Central – easily accessible.

Role Description of Accounts Executive:

• Generate and issue sales invoices on a daily basis.
• Maintain a daily log for invoices and payments.
• Update daily records for sales and purchases, covering Physical, Paper, and Opex transactions, and perform monthly reconciliations.
• Conduct monthly maintenance and valuation of inventory.
• Handle monthly updates and valuation of physical fair values.
• Review and reclassify suspense accounts, ensuring accurate recording of freight costs in the system.
• Track and manage invoice due dates to ensure timely payments.
• Perform other accounting-related tasks as required.

Qualifications

• Bachelor's degree in a quantitative field
• Minimum 3 years of experience in AP & GL accounting
• Experience in Oil & Gas industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email: [email protected]
• RecruitPedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Manufacturing/ Packaging
• Position Title: Accounts Executive
• Working Location: Tagore Industrial Ave
• Working Hours: 5.5 Days, (Mon – Fri, 9 am – 6 pm; Sat, 9 am – 1 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Compute and reconcile customer/ supplier account balances with overall totals.
• Compile the relevant business documentation used in banking processes.
• Accurately input timely data into the accounting system.
• Maintain precise financial records and prepare statements.
• Perform month-end closing activities and procedures.
• Handle payroll transactions using the company accounting system.
• Record and manage all business transactions using principles of double-entry accounting.
• Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
• Document transactions for sales, purchases, receivables, payables and cash.
• Generate system reports from the accounting system for management’s usage.
• Utilize IT systems and tools effectively for data analysis.

APPLY NOW!!!

• Professional certificate/ qualification in Accountancy, Finance or equivalent.
• At least 1 year of relevant work experience.
• Proficient in using MS Excel and accounting software.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67121 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• The Accounts/Tax Executive shall be responsible for the accounting and tax requirements of the clients which have outsourced their accounting and tax functions to the Company
• Able to complete full set of accounts
• Knowledge of GST
• Knowledge of tax regulations

Requirements

• Diploma/Degree in Accountancy / ACCA / Diploma in accounting
• 3 to 5 years of relevant experiences
• Able to work independently with minimum supervision
• Singaporean

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Full Time

Workplace at Kranji

Basic Up to $2,500 per month

5 day work per week

Handle day-to-day Admin & accounts duties (MYOB accounting software & MS office) such as filing, data entry including answering calls, emails & correspondence

AP/AR/Issue invoice, HR duties (assist on payroll)

Any Ad-hoc assigned

Ability to handle confidential information professionally.

Ability to manage multiple taks & prioritize work effectively.

Job Description

• Industry/ Organization Type: Training Centre
• Position Title: Accounts Assistant
• Working Location: Central – Bugis – Walking distance to the company
• Working Hours: 5 days (Monday-Friday: 9am-6pm)
• Salary Package: Up to SGD 3500
• Duration: 1 year Contract (Convertible to Perm)

Key Responsibilities

• Handle accounts payable and receivable processes.
• Assist in the preparation of financial documents.
• Perform daily bookkeeping tasks.
• Support month-end and year-end closing activities.

APPLY NOW!!!

• Min. ITE in Accounting
• Min. 1 year of working experience in the related field
• Training is provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Accounts Executive
• Working Location: Woodlands
• Working Hours: 5 days (Mon - Fri, 8.30 am - 6.15 pm)
• Salary Package: Basic salary up to $3,200 + AWS + Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Support the full range of Accounts Receivable (AR) duties, including preparing invoices, verifying sales, managing month-end closing, and reconciling accounts.
• Prepare and process various documents, such as Credit Invoices, Cash Invoices, and handle Ad-hoc Sales.
• Track and monitor collections and payments and update the Aging List for the Sales team to follow up.
• Reconcile outstanding payments, resolve billing disputes, address discrepancies, and respond to related queries with relevant stakeholders.
• Assist with Stock Management, including tracking daily stock movements and preparing monthly and year-end stock take reports.
• Prepare and process Purchase Orders (PO) and generate the Monthly Purchasing Report.
• Help with Accounts Payable (AP) duties, including verifying and preparing payments, issuing cheques, and maintaining the AP Listing.

APPLY NOW!!!

• Diploma or Certificate in Accounting or equivalent
• 1 to 2 years of relevant experience in a similar role
• Proficient in Microsoft Office applications
• Excellent organizational skills, good time management, and the ability to prioritize tasks

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69320 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives