Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Mainguard Security Services is a highly reputable security agency known for its unwavering commitment to excellence, integrity, and client satisfaction. We specialize in delivering comprehensive security solutions for residential complexes, commercial establishments, and special events. Our success is driven by the expertise and dedication of our exceptional team members.

Role Overview: As a Security Agency Accounts Specialist, you will play a vital role in managing the financial operations of our agency. Your primary responsibility will be to ensure accurate bookkeeping, financial reporting, and compliance with accounting principles and regulations. You will work closely with other stakeholders to maintain financial transparency, make informed business decisions, and support the overall growth and success of our organization.

Key Responsibilities:

• Oversee day-to-day accounting activities, including accounts payable, accounts receivable, and general ledger management.
• Prepare accurate and timely financial reports, including income statements, balance sheets, and cash flow statements.
• Prepare, process payroll (weekly/monthly/daily/OT bi-monthly).
• Prepare, check, and process OT payments bi-monthly, including managing timesheets and payment methods.
• Conduct weekly and monthly advance preparation of payroll, verifying attendance records and transferring funds to the bank.
• Conduct periodic financial analyses and reconciliations to identify discrepancies and ensure data integrity.
• Manage payroll processing, tax filings, and other related tasks in compliance with applicable laws and regulations.
• Collaborate with internal teams to develop and monitor budgets, track expenses, and provide financial insights for decision-making.
• Assist with the annual audit process and liaise with auditors to ensure a smooth and successful audit.
• Implement and maintain robust internal controls to safeguard company assets and prevent fraudulent activities.
• Stay updated on changes in accounting standards and regulations to ensure compliance and recommend process improvements.
• Support financial planning and forecasting activities to drive business growth and profitability.
• Provide guidance and support to other departments regarding accounting-related matters.

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, or a related field (CPA or relevant certification preferred).
• Proven experience in accounting or finance roles, preferably in the security industry or a related field.
• Solid knowledge of accounting principles, financial reporting standards, and relevant regulations.
• Proficiency in accounting software and MS Excel (experience with QuickBooks is a plus).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong organizational and time management abilities to meet deadlines effectively.
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to maintain confidentiality and handle sensitive financial information with integrity.

At Mainguard Security Services, we believe in the value of our employees and provide a supportive and collaborative work environment. We offer competitive compensation packages, ongoing professional development opportunities, and the chance to be part of a respected and growing security agency.

If you are ready to utilize your accounting expertise to contribute to our mission of delivering exceptional security services, we would love to hear from you. Apply today by sending your resume and a cover letter outlining your relevant experience to [email protected].

Join Mainguard Security Services and make a difference in the security industry with your financial acumen and attention to detail!

Job Description

· Assist in the day-to-day invoicing

· Provide efficient support services to business operations

· Manage relations with new and existing clients

· Perform and manage grant related transactions in the government portal

· Other ad-hoc accounts matters as required

Requirements

· Relevant Diploma/Degree and/or previous job-related working experience

· Motivated, goal-oriented with strong communication skills

· Meticulous and able to multi-task

· Good coordination and problem-solving skills

· Proficient in Microsoft Excel

· Highly independent in performing job tasks required and able to exercise good judgment and discretion in managing situations

Responsilbilities:

• Prepare online banking payment.
• Update cash flow
• Manage petty cash and maintain proper records
• Handle full set of accounts
• Prepare and submit GST quarterly
• Monthly & yearly accounts closing
• Preparing monthly & yearly reports to management
• Prepare and submit yearly income tax for company and personal
• Deal with IRAS queries in relation to the tax computations submitted
• Prepare statutory year-end reports and filing.
• Ensure AGM is held within the allowed time frame
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

Requirement:

• Diploma/ Bachelor’s degree in accounting or equivalent
• Minimum 3-5 years accounting experience
• Possess fluent communication and interpersonal skills
• Excellent management and supervisory skills
• Able to work in a fast-paced environment and manage multiple tasks at one time
• Proficient in accounting and tax preparation software
• Meticulous, organised and detail-oriented
• Hardworking and responsible team player

Remunerations:

• Working Days: 5 days’ work week (Monday to Friday)
• Working Hours: 8.00am to 5.00pm
• Annual Leave: 14days (for the 1st year), subsequently will increase 1 day and capped at 21 days
• Medical Leave: 14days
• Medical Claim: $300 per year
• Birthday Leave
• Birthday Voucher of $80
• Staff discount on services & products

WE REGRET THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Accounts Assistant

About Us

SCDA is an international design practice integrating Architecture, Interiors, and Landscape to create holistic spatial experiences. With offices in Singapore, Shanghai, Manila, and New York City, SCDA has completed projects in over 80 locations across Asia, Africa, Europe, Oceania, and North America. SCDA Lab pioneers social and cultural initiatives, applying research and design to advance environmental causes and enact measurable change.

We are looking for a proactive and detail-oriented Accounts Assistant to join our Finance and Accounting team. This role involves supporting day-to-day financial operations and ensuring compliance with financial regulations.

Key Responsibilities

Accounting Operations:

• Manage daily accounting processes, including accounts payable, accounts receivable, and bank reconciliations.
• Prepare and process invoices, payment vouchers, and employee expense claims.
• Maintain and update financial records in accounting systems.

Financial Reporting:

• Assist with monthly and yearly financial closing processes.
• Support the preparation of accurate financial statements and management reports.

Compliance and Administration:

• Ensure compliance with accounting standards, tax regulations, and company policies.
• Prepare documentation for GST submissions, audits, and other statutory filings.
• Support ad-hoc administrative tasks and projects as needed.

Requirements

• Bachelor’s degree in Accountancy.
• 0 - 3 years of experience in accounting or related fields.
• Proficiency in accounting software and Microsoft Excel.
• Strong organisational skills and attention to detail.
• Good communication skills and ability to work effectively in a team.

Why Join Us?

At SCDA Architects, we take a holistic approach to Total Rewards, ensuring every team member feels valued, supported, and empowered to thrive:

• Competitive Compensation: Salary range of SGD $2,700 - $3,600 per month, with performance-based bonuses that recognise individual contributions.
• Comprehensive Benefits: From medical reimbursements to insurance coverage for critical illness and hospitalisation, your well-being is our priority.
• Work-Life Integration: SCDA fosters a vibrant culture with monthly team gatherings, festive celebrations, sports activities, and opportunities to give back through community volunteering.
• Performance and Recognition: Your achievements don’t go unnoticed. We celebrate contributions through structured performance reviews and tailored recognition programs.
• Career Development Opportunities: Be part of an internationally acclaimed practice that invests in your growth through diverse, impactful projects and long-term career pathways.

Join SCDA Architects to be part of a practice that values not just the work you do but the person you are.

How to Apply:

Interested candidates should email their CV to [email protected] with the subject line Accounts Assistant Application. and state your expected salary.

Only shortlisted candidates will be contacted.

Job Responsibilities

• Verify calculations and input codes in to the Accounts system in an accurate manner.
• GST filling and corporate.
• Perform full set account.
• Liaise with external auditors and tax advisors.
• To ensure all filing is done in a timely and accurate manner.
• Perform other duties as assigned.

Job Requirements

• Diploma/Degree in Accounting or equivalent
• Possess strong knowledge in accounting principles & FRS
• 3 - 5 years of accounting experience in full set accounts is preferred
• Proficient in Microsoft Word & Excel
• Excellent attention to detail.

Interested applicants are invited to send your updated resume in MS Word format. We regret that only shortlisted applicants will be notified.

Please include the following in your resume:
(1) Last drawn & expected salary
(2) Reason for leaving last employment

Working Location: Ang Mo Kio Area

Job Duties:

1. Data entry for Account payable and Account receivable, ensure all data record correctly and accurate
2. Prepare the payments for Supplier and Subcontractor invoices
3. Check and key in petty cash claim
4. Perform bank reconciliation
5. Work closing with procurement department
6. Other adhoc accounting work assign as require

Requirements

• Min Certificate in Business Studies (ITE)/Diploma in Accountancy or equivalent
• At least have 1-2year related experience in Account Payable and Account Receivable
• Knowledge in using SAP most preferred
• Basis knowledge of Singapore GST
• Positive attitude and Team Player

Duties and Responsibilities:

• Handle and support AR & AP function
• Assist in the production of financial statements and applications, preparation of spreadsheets, reports and correspondence as required.
• Perform proper document filing and control.
• Prepare and manage correspondence, licenses, agreements, and reports
• Organize and manage own workload to ensure your contribution to the company's monthly financial reporting process is achieved in a timely and accurate manner.
• Other ad-hoc request as assigned by the management.

Requirements:

• Minimum Diploma in related field.
• Fresh graduates are welcome.
• Exposure with Food & Beverage (F&B) industry will be an added advantage.
• Ability to work independently, with little supervision, resourceful, meticulous and organized.
• An effective team player with good interpersonal and able to work well with internal/external stakeholders.
• Proficient in Microsoft Words / Excel / Power Point.
• Positive attitude and a keen interest to learn.
• Able to commence immediately or within short notice will be an added advantage.
• We regret to inform that only shortlisted candidates will be notified.

1. Management of Accounts Payable for School

• Maintenance of accounts payables (AP) creditors' records, including IBG payment records
• Collation of AP from all centres
• Keying-in of AP to the GP Dynamics Financial Software
• Batching of AP for Interco billing
• Batching of AP for fixed assets processing
• Batching of AP for payment
• Reconciliation of AP sub-ledger to general ledger
• Running of monthly AP Aging Report
• Running of AP Payment twice a month and also process ad-hoc payments whenever required
• Processing of AP Payment via computer cheques and manual cheques

2. Performing accrual of revenue for selected centers on monthly basis

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent
• Fresh Graduates are welcome to apply

• 5 days, Jurong, transport provided
• $3000 - $3600, AWS, performance bonus
• Career advancement

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• 2-3 year of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office

Interested applicants, please send your resume to [email protected]

• 5 days, Jurong, transport provided
• $3400 - $3600, AWS, performance bonus
• Medical/Dental benefits
• Career advancement
• Immediate starter

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• Minimum 2 years of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office

Interested applicants, please send your resume to [email protected]

Job Responsibilities

• Generate monthly rental invoices.
• Process rental collections.
• Process & prepare GIRO payment processing.
• Maintaining simple accounts.
• Check balances & daily emails.
• Proficient in Microsoft Office applications.
• Perform general clerical and other ad-hoc duties.

Job Requirements

• At least Diploma in accounting, LCCI qualification in accounting or equivalent
• At least 1-2 years working experience in similar role.
• Computer literate and proficient in MS Office especially Excel
• Good interpersonal and time management skills
• Meticulous with good analytical skills
• Full training will be provided

Interested applicants are invited to send your updated resume in MS Word format. We regret that only shortlisted applicants will be notified.

Please include the following in your resume:
(1) Last drawn & expected salary
(2) Reason for leaving last employment

A multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Perform full spectrum of accounts receivable.
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.
• Monitor outstanding accounts, follow up on overdue payments, and resolve any discrepancies.

Requirements:

• Diploma in Accounting
• At least 2 years of accounting experience handling accounts receivable.
• Detail-oriented with strong analytical skills.
• Ability to work independently and as part of a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements:

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

• Position: Accounts Assistant (Accounting Background -No Experience Welcome) - EAST
• Location: Loyang, East Region (STRAIGHT BUS FROM PASIR RIS MRT)
• Working hours: 5 Working days (Monday to Friday 8.30am to 6pm / 9am to 6.30pm)
• Salary (commensurate with experience): Up to $2800 + AWS + Insurance Coverage + Dental Benefits
• Duration: Permanent
• Industry: Logistic, Supply Chain

Main Responsibilities:

• Handling Accounts Payable (AP) and Accounts Receivable (AR) functions
• Verify suppliers’ invoices and prepare for payments
• Key in daily transactions (receipts and payments) into Sysfreight system
• Any other accounts related duties

Requirements:

• No Experience Welcome - Training Provided
• Recognized Diploma / ITE preferably in accounting
• Must be familiar with accounting double entry
• Experience in using Sysfreight system would be an advantage
• Good working knowledge for MS Office applications (Excel, Word, Outlook)
• Able to multi-task and work independently in a fast-paced environment
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on LinkedIn: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Education
• Position Title: Student Affair (Parent Communicator) Officer
• Working Location: Kay Siang Rd
• Working Hours: 5 days (Monday to Friday 7.30 am – 4 pm)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle all communications and enquiries from current parents and internal staff.
• Manage school supplies, inventory, research, ordering, invoicing, deliveries, etc.
• Assist in open house events.
• Coordinate student transport arrangements (daily and field trips).
• Liaise with external providers for arranging Extra Curricular Activities (ECAs).
• Keeping a tidy reception area for welcoming guests.
• Assist with student’s break time, lunchtime, and pick up.
• Ad hoc duties as and when assigned by the principal.

APPLY NOW!!!

• Knowledge of and experience in Google Suits, Excel, and Word
• Knowledge of and experience with Zero

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68922 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

• Oversee daily property operations and ensure facilities are well-maintained.
• Conduct regular inspections to identify maintenance and safety needs.
• Address tenant inquiries and complaints promptly.
• Coordinate and supervise routine and preventive maintenance works.
• Monitor property expenses and prepare operational reports.
• Ensure the property complies with building regulations, workplace safety guidelines, and fire safety standards.
• Maintain accurate records of leases, contracts, and service agreements.
• Liaise with contractors and service providers for repair and maintenance.
• Assist in preparing tender documents for new contracts or services.
• Support tenant engagement activities or property-related events.

Requirements

• Minimum Diploma in Real Estate / Property / Facilities / Building Services Management or equivalent
• At least 1 year of relevant experience
• Able to start work immediately or within short notice is advantageous
• Excellent communication and interpersonal abilities.
• Problem-solving mindset with attention to detail.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities :

• Operational Management:
  Oversee daily operations across all retail channels, including stores.
  Optimize outlet operations, including staffing, and inventory management, to enhance walk-in customers. Manage online merchandising, order fulfillment, and customer service.
• Supply Chain & Logistics :Manage and optimize the supply chain to ensure timely and efficient delivery of food across all customers.
  Oversee inventory management in physical stores.
  Implement and manage logistics and fulfillment strategies, including warehousing, distribution, and last-mile delivery.
• Customer Experience & Service : Develop and execute strategies to enhance customer satisfaction and loyalty both in outlet & Food delivery.
  Implement and manage customer service standards and processes across all channels to ensure a high-quality experience.
  Utilize customer feedback and data to identify areas for improvement and drive enhancements.
• Team Leadership and Development : Lead, mentor, and manage operational teams across the outlet.
  Foster a culture of excellence, collaboration, and accountability within the operations team.
  Develop training programs to enhance team skills and ensure effective execution of operational strategies.
• Budget Management : Develop and manage operational budgets, including costs related to stores and supply chain.
  Monitor and analyze financial performance, including sales, expenses, and profitability, to achieve financial goals.
  Implement cost control measures and optimize resource allocation to maximize efficiency and profitability.
• Compliance & Risk Management : Ensure compliance with industry regulations, company policies, and safety standards across all operations.
  Identify and manage operational risks, including legal, regulatory, and reputational risks.

Requirements :

• Bachelor’s degree in Business Administration, Operations Management, or a relevant degree.
• Minimum 3+ years of experience in retail management, including experience managing both online and offline channels at a senior level.
• Strong knowledge of retail operations, supply chain management, and customer experience strategies.
• Proven leadership skills with the ability to manage and develop high-performing teams across multiple channels & situations.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Strong financial acumen with experience managing budgets, financial performance, and cost control.
• Experience in Indian Food & Beverage sectors will be preferred.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

The Material Management Officer with assist the Purchasing Manager / Director in overseeing the entire process of acquiring, storing, and distributing materials or goods within an organization. The role ensures that the right materials are available at the right time and at the right cost, and work closely to ensure that all materials are responsibly and sustainably sourced.

Summary of Responsibilities:

• Work closely with the procurement team to ensure that materials sourced are sustainably sourced and handled.
• Ensure timely ordering of materials based on inventory forecasts and usage trends.
• Manage the procurement process, including issuing purchase orders, tracking deliveries, and resolving any discrepancies.
• Oversee the storage and safe handling of materials in store.
• Ensure proper organization and labeling of materials for easy access and retrieval.
• Ensure the materials meet the required quality standards, especially complying with GSTC Standards.
• Documentation and Reporting: Maintain accurate records of inventory, procurement orders, supplier contracts, and material usage.
• Supports Receiving & Store Officers’ duties in their absence.
• Assist with Beverage store, inventory stock count, and issuance of requests, practising FIFO arrangement and issuance.

Requirements

• Minimum GCE "O" level with some experiences in Accounting and Finance
• Preferably with experience working in hotel or tourism industry
• Great communication and negotiation skills
• Proficient in Microsoft Office applications
• Display initiative and willingness to learn
• Commitment to professional values