Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer (Commercial Building)
• Working Location: Chulia Street
• Working Hours: 6 days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Monitor and patrol the commercial building premises to ensure safety and security.
• Respond promptly to alarms, emergencies, and security incidents.
• Conduct regular security checks and clocking as per shift schedule.
• Control access to the building, check identification and issue passes to visitors.
• Observe and report any suspicious activities or security breaches.
• Assist in emergencies, including fire alarms and evacuations.
• Conduct investigations and prepare detailed incident reports.
• Liaise with building management and tenants to address security concerns.
• Ensure compliance with building security protocols and regulations.
• Perform regular checks on security systems and equipment to ensure proper functioning.
• Provide excellent customer service to building occupants and visitors.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security, preferably in a commercial building setting.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Physically fit and able to perform patrolling duties.
• Able to work on rotating shifts, including weekends and public holidays.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68837 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Security
• Position Title: Secure Cash Transit Officer
• Working Location: Island Wide
• Working Hours: 6days (12 hours shift, 6 am – 1 am, any 12 hours)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide secure transport and escort services for ATM cash replenishments and collections.
• Ensure the safety and security of cash and valuable items during transit.
• Coordinate with bank personnel and security teams to schedule and execute secure cash movements.
• Conduct route planning and risk assessments to ensure safe transit.
• Monitor and maintain vigilance during transit, identifying and responding to potential security threats.
• Adhere to all security protocols and procedures during cash handling and transport.
• Maintain accurate records of all cash movements, including documentation of deliveries and collections.
• Report any incidents or suspicious activities immediately to the relevant authorities.
• Perform regular checks on security equipment and vehicles to ensure proper functioning.
• Provide a professional and courteous service to clients and stakeholders.

APPLY NOW!!!

• Valid PLRD license with relevant security training and certifications.
• Prior experience in security or cash transit roles is preferred.
• Strong observational and situational awareness skills.
• Ability to remain calm and composed under pressure.
• Excellent communication and coordination skills.
• Able to handle the physical demands of this role.
• Ability to work flexible hours, including weekends and public holidays.
• High level of integrity and responsibility.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68839 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Perform PM, CM and BM of vehicles;

• Ensure the maintenance services and quality work is carried out with high quality in-accordance with the guidelines and report to workshop supervisor for necessary technical assistance;

• To complete the job within the specified time given;

• Conduct diagnostic check, troubleshooting, automotive transmission and engine overhaul if required;

• Responsible for maintaining, troubleshooting and rectifying vehicle defects;

• Maintain the tools and equipment well;

• Ensure good housekeeping in workshop at all times.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• Drive and create long-term financial plans that align with the company's overall strategic objectives, ensuring sustainable growth.
• Identify and evaluate fund raising plans including equity, debt, grants, and alternative financing.
• Evaluate, lead or manage Merger and Acquisition (M&A) opportunities or Pre-Initial Public Offering (IPO) process to create shareholder value.
• Drive forecasting and budgeting to align the finance function with the strategic vision of the business and ensuring that budgets are sustainable to match strategic goal.
• Provide financial modeling techniques to identify company’s key financial performance and evaluate investment opportunities.
• Identify financial risks and define strategies for risk mitigation and ensuring compliance with regulations.
• Provide expertise tax planning, including transfer pricing, for the organization.
• Identify financial and non-financial drivers of a business to drive and forecast company performance.

Qualification

• Bachelor’s degree in Finance, Accounting, or related field.
• Minimum of 10 years in financial leadership roles, including experience with IPO processes in Singapore or other regional countries.
• Strong strategic planning, financial analysis, and risk management capabilities.
• In-depth understanding of regulatory requirements and financial governance.
• Excellent stakeholder engagement, communication skills, and proven ability to secure funding.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: Temporary Officer, Centre Support

Location: HQ @ Mountbatten Square
Contract Duration: 4 months
Salary: $2,000 – $3,000/month (depending on experience)
Working Hours:

• Monday to Friday, 7:30 AM to 5:00 PM OR 9:30 AM to 7:00 PM (based on operational needs; must be open to both shifts)

Key Responsibilities

• Handle incoming calls from parents, addressing queries on fees and center-related matters.
• Liaise with relevant departments or centers to provide accurate and timely responses to parents.
• Analyze customer issues and assist in resolving them within designated timeframes.
• Maintain accurate and updated data records.
• Meet deadlines while ensuring high-quality service.
• Undertake additional tasks as assigned by the management.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Responsibilities:

· Indoor sales to handle oversea customers

· Have great interest to communicate and meet oversea customers to promote company’s products

· Able to cold call and build potential customers from oversea

· Deal directly with customers’ enquiries and quote price independently

· Able to fulfil minimum sales expectation

· Understanding processing order through JDE system

· Follow up on sales quotations, sales order, shipment and payment with customer

· Handles customers complaint

· Performs simple administration duties as assigned

· Liaise with internal departments to expedite sales order

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2-3 years sales experience (outdoor/indoor)

· Customer service oriented and have great sense of urgency

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· With trading business background is preferable

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Jalan Besar (Nearest MRT : Lavendar)

Export Process

• Prepare and manage export documentation, including shipping documents, and export permits.
• Ensure accuracy and completeness of export-related paperwork.

Quality Control and Inspection:

• Ensure compliance with import standards and company requirements
• Checking of HAWB Labels, seal numbers, import documentation

Customs Compliance:

• Coordinate with customs brokers or authorities to ensure compliance with import regulations and procedures.
• Stay updated on changes in import laws and tariffs to facilitate smooth customs clearance.

Customer Relationship Management:

• Address inquiries, resolve issues, and provide assistance to ensure internal and external customer satisfaction.

Logistics Coordination:

• Organize and manage logistics for the importation process, including shipping, transportation, and warehousing arrangements.
• Liaise with internal & external service providers to ensure timely delivery.

Record-Keeping and Reporting:

• Maintain accurate records of import transactions, shipping documents, customs declarations, and temporary import shipments into the NG system

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Resident Technical Officer (RTO-Architectural)

a. Minimum five (5) years of relevant experience as a RTO, of which at least 3 years shall be in supervision of works similar in complexity, in particular construction works in building construction, architectural and

fitting out works;

b. Possess a Diploma in the Architecture or Building Services discipline

from a Polytechnic or equivalent;

c. Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers

Singapore;

d. Possess a certificate in Workplace Safety and Health Management in Construction Industry (WSHMCI). Previously Known as Supervise Construction Work for WSH (SCW)/ Building Construction Supervisor

Safety Course (BCSS);

e. Conversant with statutory code and requirements for site supervision, quality control procedures, construction administration and submission

of progress report;

f. Competent in keeping and maintaining proper and updated site records

on progress of works;

g. Pro-active in resolving and managing site issue with good team spirit. h. Must be willing to work shifts.

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Requirement:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Preferably be able to converse in English or Mandarin;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Description

• Handle inbound calls for client account servicing, product inquiries, and helpdesk support.
• Follow through on case handling and maintain compliance with confidentiality standards.
• Overtime may be required based on workload.

Job Requirements

• Minimum education of ITE or 'O' levels;. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities

• Provide trade support to the sales & marketing department
• Familiar with bunkering apnd oil & fuel businesses
• Conduct market research and analysis
• Ensure compliance with company standards and policies
• Ad hoc duties as assigned

Requirements

• Diploma or Nitec in any discipline
• With 1 year of trading experience, preferably from oil trading background

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Customer Service Office @ TANJONG PAGAR

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range)

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days: 5-day work week (Monday to Sunday)
• Rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (06:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Human Resources and Administration

Employer: China top500 company -Base in Singapore

Company Type: Medical Devices and Equipment Maf and Sales Company. specializing in the production and sale of medical devices and equipment. The company's main products include disposable medical gloves, wheelchairs, crutches, fitness equipment, etc. Committed to providing high-quality products that meet international standards and sells its products globally, particularly in North America, Europe, and Asia.

Company Size/Structure in Singapore: Office renovation completed, 3-5 people

Reporting To: Daily work - Singapore Responsible Person (a Director); Personal itinerary of the Chairman - the Chairman

Job Focus (Key Issues to be Solved Upon Joining):

• Office renovation
• Secretarial experience is a plus
• Administration and HR
• Handling government affairs
• Partial financial matters such as tax processing (financial knowledge)

Job Responsibilities:

1. Handle comprehensive HR and administrative functions, including recruitment, employment contracts, onboarding arrangements, employee relations, payroll/social insurance, employee compensation and benefits, income tax, etc.
2. Responsible for office administration and maintenance for the renovation project, including office supplies procurement and management, asset management, office equipment maintenance, regular housekeeping, and office supplies replenishment.
3. Handle calls, faxes, emails, and couriers; assist in performing reception duties.
4. Maintain and update employee attendance and leave records, social insurance categories, and medical cards.
5. Execute any ad-hoc duties assigned by the management.

Job Requirements:

1. 3-5 years of relevant experience in comprehensive HR activities.
2. Proficient in Singapore’s Employment Act and other employment-related regulations.
3. Strong communication and interpersonal skills.
4. Strict discipline, meticulous, responsible, hardworking, mature, with strong organizational skills.
5. Able to adapt to a fast-paced work environment with effective time management.
6. Good command of written and spoken

Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)