We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

JOB RESPONSIBILITIES:

• Provide regular technical training in SEA region
• Follow-up on warranty submissions from customers
• Resolve technical issues onsite at customer factory
• Prepare, maintain and modify technical materials
• Manage online e-learning technical webpage
• Provide assistance and technical support at events when necessary
• Any ad hoc duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Mechanical Engineering or related fields
• Good knowledge in bicycle components, parts and technicalities
• Proficient in Microsoft Office (i.e. Excel, Words, PPT)
• Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
• Willing to travel overseas and work on weekends for events occasionally
• Comfortable to communicate and engage to all levels and big groups
• Possessing Class 3/3A license will be an advantage

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

• Billing and Invoicing

o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

o Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

o Follow up on payments to ensure timely collection and proper allocation.

o Perform account reconciliations.

• Credit Control and Reporting

o Conduct billing, collection, and reporting activities within specified deadlines.

o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

o Maintain accurate and updated customer records in the database.

o Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

o Follow established procedures for processing receipts and cash handling.

o Process payments and prepare bank deposits efficiently.

• Customer Service

o Investigate and resolve customer queries in a professional manner.

o Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

o Undertake other duties or projects as assigned by the immediate supervisors.

Requirements:

• Certificate in accounting or bookkeeping or O Level

• 1-3 years accounts receivables and general accounting experience

• Knowledge of accounts receivable and general accounting principles

• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))

• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)

• Proficient in MS Office

• Knowledge of regulatory standards and compliance requirements

• Attention to detail and accuracy

• Good verbal and written communication skills

• Time management and organizational skills

• Team player

• Able to work independently with minimum supervision

Skillset:

Process

• Systematic data entry & checking

• Adhere to SOP

• Good time management

• Systematic in sorting out invoices in accordance to billing schedule

• Flag any irregularities detected during invoice processing

• Good follow up skill

• Perform simple troubleshooting at times of payment discrepancies

People

• Basic interpersonal skill set

• Basic communication skill in English

Technical Knowledge

• AR & General accounting

• Basic knowledge in regulatory standards

Attitude

• - Meticulous with good organizational abilities, team player and independent nature

• 5 days, Jurong, Transport
• $3500 - $3700 basic, AWS, performance bonus
• Permanent role
• Knowledge in ERP system

Job scope:

• Bookkeeping & Small Practice Accounting (Accounting)
• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Possess minimum a Diploma in Accounting
• Minimum 2 years of relevant experience
• Good in Microsoft Office

Interested applicants, please send your resume to [email protected]

Join Our Team at the School of Biological Sciences, Nanyang Technological University, Singapore

The School of Biological Sciences (SBS), part of the College of Science, was established in 2002 with a mission to advance biological and biomedical sciences. At SBS, our research spans various areas, including infectious diseases, immunology, neurodegenerative diseases, telomere biology, and genome function. Over the years, SBS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

For more details, please view https://www.ntu.edu.sg/sbs.

Position Available: Project Officer

Prof Zbynek Bozdech’s group at the NTU School of Biological Sciences is seeking a Project Officer to contribute to a research project focused on the malaria parasite. This role involves employing molecular biology techniques and bioinformatic analyses to study the parasite's responses to environmental stressors.

You will take ownership of the project, from planning experiments to analyzing results and presenting scientific findings.

Key Responsibilities:

• Conduct experiments for gene expression analysis on laboratory samples.
• Perform bioinformatic processing and analysis of gene expression data.
• Prepare reports and presentations based on results.
• Maintain detailed records of experimental techniques, procedures, and outcomes.
• Handle malaria cell culture.
• Manage lab operations and resources.
• Any other duties as assigned.

Job Requirements:

• A BSc in Biological Sciences or a related field.
• Proficiency in spoken and written English - essential for data analysis and communication with stakeholders
• Working proficiency in programming languages (Python, R).
• Experience with aseptic techniques and basic molecular biology methods is preferred.

You will receive necessary trainings on field-specific techniques and in-house protocols. Upon completing training, you are expected to work independently on daily experiments.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

Verifying invoices

Data posting

Prepare payments

Filing

Petty cash management

General administrative work

Key Responsibilities:

• Handle full or partial sets of accounts (overseas) and compliance matters;
• Maintain and administer on accounting matters for the portfolio of clients;
• In charge of all account’s payables and receivables;
• Liaise with subsidiary’s accounts team (overseas).
• Assist in preparation of yearly audits;
• Any ad-hoc duty assigned

Job Requirement:

• At least 1-2 Year (s) of working experience in the related field is required for this position.
• Must possess at least Diploma in Accounting, Finance or a related filed.
• Must be able to commence work immediately or within short notice.
• Vietnamese language is an added advantage
• Ability to meet deadlines in a fast-paced environment.

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm

KEY RESPONSIBILITIES:

• Source spare parts for vehicles and construction machinery/equipment.
• Request and compare quotations from suppliers/vendors to ensure the best value.
• Prepare and process purchase orders based on approved requirements.
• Maintain accurate records of purchase transactions and order confirmations.
• Track and manage delivery timelines to ensure parts arrive as scheduled.
• Accurately input and maintain data related to purchasing activities in company systems.
• Manage and update vendor databases and contact lists.
• Assist and support purchasing-related administrative matters.

QUALIFICATIONS AND SKILLS:

• Familiarity with Excel, Word, Outlook.
• Able to liaise with English and Chinese-speaking colleagues/workers.
• Able to work well in a team setting.
• Energetic and willing to learn.

OTHERS

• 5-day workweek
• Office at Kian Teck Road (off Upper Jurong Road)

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Responsibilities and Duties

• Perform Environmental Control Officer duties in Construction site
• Conduct regular inspection to ensure earth control measure/ noise control are in place
• Liaise with relevant authorities like MOM, PUB and NEA
• Liaise with in-house consultant
• Familiar with local law and regulations

Requirements (Qualification & Experience)

• Must be a registered Environmental Control Officer with NEA
• Willing to work in West region of Singapore
• Minimum 3 years of relevant working experience in a construction firm

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Responsibilities and Duties

• Ensure Earth Control Measure are according to Qualified Erosion Control Professional's design
• Assist Qualified Erosion Control Professional to monitor earth control throughout various stage
• Supervise the Earth Control Measures implemented accordingly
• Any other matters related to earth control

Requirements (Qualification & Experience)

• Must be a registered Earth Control Measures Officer with IES
• Possess Earth Control Measures Officer certificate and license
• Willing to work in West region of Singapore
• Minimum 3 years’ of relevant working experience in a construction firm

Credit Control Officer

$2800-$3500

5 days work

Location: Pioneer

Benefits:

*Lunch provided

*AWS

*Variable bonus

*14 days Annual Leave

Responsibilities:

* Assist in Debts Collection & follow up of overdue account

* Prepare regular & monthly credit related reports to Finance manager/ HOD

* Assist in monitoring monthly debts collection performance

* Investigate and resolve discrepancies relating to non-payment of invoices

* Conduct aged balance review with Finance manager/ HOD to follow up review action

* To adopt collection best practices and apply relevant collections strategies to enhance effectiveness

* Recommend improvements of credit risk measures, controls and processes

Requirement

* Diploma holder

* Min 2 years relevant working experience in credit control

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

• Job Description:
• Prepare Debtors Ageing List & monitor debts collections.
• Preparation of monthly payroll.
• Preparation & submission of Quarterly GST Returns
• Ensure timely, accurate month-end closing & financial reporting to Management
• Processing of supplier’s invoices, monthly staff expense claims, and reimbursement
• Preparation of weekly supplier payments
• Issuing of Debit Note & Credit Note
• Handle Monthly Petty Cash
• Any ad-hoc activities as assigned

Requirements:-

• Minimum Diploma in Accountancy or possess any professional certificates in accountancy
• At least 1-2 years of accounting experience
• Able to work independently, a strong sense of responsibility, and under pressure.
• Able to multi-task and work within deadlines.

Other information:

• 5.5 days alternate Saturday work week.
• Monday to Friday 8.30am-5.00pm , Alternate Saturday 8.30am-3.00pm.
• Company transport picks up at Lakeside MRT.
• Medical Benefit.
• Annual Leave.
• Insurance

Goldwind Services Pte Ltd

Accounts Receivable (S$2,000.00 - S$2,200.00)

Tuas Area

Job Description:

- Issue Sales Invoice for all jobs completed during the month.

- Ensures that customers are prompt in payment.

- Perform data entry into accounting system.

- Filing/binding of accounting records and supporting documents.

- Assist in month-end closing, review of AR aging, reconciliations and reporting.

- Other related duties as assigned.

Requirements:

- LCCI / Diploma in Accountancy or equivalent professional qualification.

- Proficiency in MS Office Application such as Word & Excel.

- Knowledge of XERO Accounting Software will be an advantage.

- Ability to work independently with minimum supervision.

- Possesses self-motivated & positive attitude.

• 5 days, Jurong, transport provided
• $3200 - $4000, AWS, performance bonus
• Career advancement

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• 2-3 year of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office
• Able to start immediately is an advantage

Interested applicants, please send your resume to [email protected]

• 5 days, Jurong, transport provided
• $3000 - $3600, AWS, performance bonus
• Career advancement

Responsibilities

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Minimum a Higher Nitec/Diploma in Accounting or equivalent
• 1 year of experience in Accounts payable
• Able to read, write and communicate in English
• Good in Microsoft Office

Interested applicants, please send your resume to [email protected]

• Handling incoming calls and emails
• Monitor all import/export shipments arrival time closely to avoid any unecessary penalty charges
• Liaise with customers and advise them solution when problems occur
• Maintain all shipping and tracking records of customers jobs and movement in in-house system
• Prepare all import/export documents
• Create job orders
• Permit declaration
• checking shipment status and update customers
• Support operation controllers in customer's requirements and deployments
• Generate accurate billing invoices and related reports as per the required deadline
• ESN processing and slot booking
• General filing and other administrative duties
• Adhere to all company rules and regulations including safety rules

• 5 days, West, Transport provided
• $3300 - $3700, AWS, performance bonus
• Medical/Dental benefits
• Able to start within short notice (advantage)

Responsibilities:

• Ensure matching procedure is in place for payments processing purposes
• Resolve all invoices discrepancies and respond to enquiries on payment status
• Monitor and prioritize invoices for urgent payments
• Ensure proper and timely settlement of all invoices from vendors.
• Ensure all fully paid invoices/documents are clearly marked as paid and filed in an orderly manner within the accounting system.
• In charge of month end posting for all payment entries
• Perform bank reconciliation after passing adjustment journal entry in system cash book
• Assist in preparation of audit schedules
• Compile all the Import clearance permits for GST filing purposes
• Filling and keeping proper records of the payment documents
• Process staff claim
• Confirm and record all intercompany transactions and balances with the subsidiaries in the group accurately
• Train new staff in the AP process and operation flow
• Carrying out of ad-hoc tasks assigned
• Assist the Finance Manager and team in any ad hoc requirements or projects
• Assist in yearly stock take

Job Requirements

• Possess minimum LCCI/Diploma in Accounting or equivalent
• 2-3 years of relevant experience
• Good in Microsoft Office
• Knowledge in ERP system

Interested applicants, please send your resume to [email protected]

Job Description:

- Proposed CAAS Extension of ATCC

Requirements:

- At least 5 years of supervisory experience in supervision of Civil/Structural works, RC & steel works.

- Experience in supervision of medium to large scale building works, piling works, temporary works, Ground Building Works (GBW) for Government Institutional projects.

- To provide full supervision works to ensure works are carried out in accordance to approved plans under Building Control Act.

- Assist QP to keep and maintain site records.

- Possess Degree in Civil Engineering recognized by PEB and registered with IES as Resident Engineer

- Registered with BCA/IES/ACES as site Resident Engineer

- Job site is at Sealand Road, Changi Area, must be willing to travel and work at that area

- Able to lead a team of site staffs.

Interested applicants to apply to:

[email protected]

Quote: SG510

Submit resume with photo including current and expected salary and contact no. latest by 31 December 2024.

With business expansion, we're looking to hire a Singapore based Service Technical Officer to provide services to our local customers.

For this role, you will need to

■ Commission, calibrate and maintain the performance of the sensors;

■ Provide effective solutions to customers' concerns.

■ Communicate with clients’ engineers and other technicians to ensure that

services are delivered effectively.

■ Promptly following up on service requests and providing customer feedback.

■ Prepare presentations and conduct training to the customers to keep up to date with

the latest developments of the sensors;

■ Write reports and present findings to the Manager after each service visit.

Job requirement

■ Diploma in any field (engineering related major is preferred)

■ At least 2 years of technical service experience within engineering space,

candidates with engineering background are welcome to apply.

■ Team player and independent, good communication skills.

• Reconciling invoices and identifying discrepancies
• Creating and updating expense reports
• Prepare bank deposits
• Enter financial transactions into internal databases
• Check spreadsheets for accuracy
• Maintain digital and physical financial records
• Review and file payroll documents
• Participate in quarterly and annual audits