Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Job Responsibilities:

• Process financial transactions which include Funds Transfers, Account Closures, issuance of Cashier’s Order using various bank systems
• Perform preprocessing checks such as signature verification, document completeness checks
• Handle queries from internal departments or business units pertaining to instructions received
• Administrative duties including enveloping, filing and archival of documents and records

Job Requirements:

• Bachelor Degree with 1 year of working experience in Banking or Operations preferably
• Open to entry level, on job training is provided
• Good communication skills
• Meticulous and willing to learn
• Proficient in MS Office tools
• Open to contract role

Job responsibilities:

• Liaise closely with site team to maintain a high level of safety, health and environmental standards ;
• Conduct regular inspections to ensure safety compliance to all statutory safety and environmental regulations;
• Ensure risk assessment and safe working procedure are properly executed on site ;
• Facilitate and conduct audit in order to ensure compliance with ISO14001 and OHSAS45001 standards ;
• Liaise with relevant authorities on all WSH issues ;
• Any related ah-hoc assignment as instructed by the management.

Requirements:

• Degree in Workplace Safety & Health disciplines
• Minimum 5 years of relevant working experience in construction industry
• MOM registered WSH Officer and Fire Safety Officer
• NEA registered Environmental Control Officer (ECO)
• Certificate in QEHS Internal Auditing (ISO 14001, OHSAS45001, GGBS and CONSAS audit.
• Familiar with regulatory requirements related to workplace safety and health, and all other aspects of safety
• Possess high level of initiative, strong interpersonal and communication skills.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Assist to monitor daily alerts handling and documentation activities of the team and STR filing
• Review/ follow up on investigation reports conducted by analyst for completeness and timeliness
• Communicate with relevant business units in the investigation of cases and provide transaction monitoring advisory
• Review and clearance of sanctions alerts and escalations relating to trade finance transactions
• Conduct periodic sample checks and prepare reports on the quality of alerts clearance and documentation with proposals for improvement
• Review of TM threshold/ parameters
• Providing training/guidance to the analysts and business units
• Handling of queries from MAS, auditors and other external parties
• Conduct gap analysis on new/existing MAS Notices, Guidelines, Circulars
• Follow up on media reporting that requires review of customers’ transactional behavior
• Assist with any other tasks as assigned by the TM team lead from time to time.
• Assume as the covering officer for TM Team Lead when required

Requirements:

• Bachelor Degree in Business/related discipline and above
• At least 4 years experience in banking industry and 3 years in Transaction Monitoring
• A good understanding of Transaction monitoring and the
  fund flows relating to banking industry.
• Knowledge of sanctions and trade finance enhanced due
  diligence
• Previous experience in investigation and preparation of
  cases for STR filing

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description & Requirements

· Attend to walk-in or phone in customers enquires (For Mobile devices such as mobile phones, laptop..etcs)

· To listen and understand the customer description of fault on their device and to Book-in or process customers’

collection (Training will be provided)

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Hourly Salary Range (SGD)

$12 - 14

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Position : Accounts Assistant (AR/AP/GST/Well Established Company - Up to $3700 + VB
• Location : Alexandra Road
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $3700 + Variable Bonus + 12 – 14 Days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Preparation of cheque or telegraphic transfer payment.
• Preparation and reconciliation of statement of accounts from vendors Generate and send statements to customers.
• Update daily cash report includes matching & posting of customers' payments.
• Perform bank reconciliation.
• Support monthly and year-end closing activities.
• Prepare and submit quarterly GST report.
• Assist Accountant in audit related matters
• Any other duties that may be assigned in the course of work.

Requirements:

• Minimum of Diploma in Accountancy with at least 1-2 years of experience
• Possess initiative and the ability to multitask
• Bilingual in English and Mandarin to converse with Chinese speaking associate

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Responsibilities

• Plan, organize and manage WHS activities within the sites to cultivate good EHS practices.
• Perform Risk Assessment and draft safe work procedures with clients for submission before start of project
• Site inspection and conduct safety meeting
• Report and investigate accidents and incidents at sites
• Participate in internal audits and review of Safety Management System
• Lead accident/incident investigation team to carry out investigation in any workplace accident/ incident/ near misses and recommend corrective and preventive measures to prevent re-occurrence
• Establish site emergency procedures, Organize and coordinate emergency preparedness exercise according to worksite emergency protocol
• Coordinate and advise various project team members on environmental requirement
• Supervise workers in providing Environmental measures and Conducts job hazard analysis to determine safe working practices and engineering controls.
• Perform construction site safety inspections and monitor, review all environmental issues and support to the project manager
• Advice and consultation to maintain a safe working environment in compliance with environmental safety regulations, standards and practices.
• Advice the site staff on all matters related to Environmental issues.
• Ensure all safety matters are complied with statutory, contractual and management systems requirements

Requirements

• Min Diploma / Degree in Engineering or its equivalent
• Registered as a WSHO / ECO
• Strong Project experience in civil/structural project is an advantage
• Excellent people management skills and good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the button APPLY below to send in your resume. [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.
• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Requirements

1. Proficiency in Microsoft Office, knowledge of SAP system is an advantage.

2. Efficient at multi-tasking and prioritizing

3. Proactive, responsible, good communication & attitude, hands-on attitude

Job Description

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

• Solicit customers’ feedback and identify problem trends for improvement actions

Reservation Officer

• Working days & hours: 5 days (8:45am – 5:45pm)
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

Requirements:

• With experience in travel agency inbound or outbound

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

RESPONSIBILITIES:

• Assist in the Recruitment processing, Job posting, and Job application / Renewal
• Liaising with Government agencies
• Deals with Primary Care Plan (PCP) registration
• Handling Work Injury reporting to MOM and processing its insurance claims
• Preparation of employment contracts
• Processing worker’s repatriation
• Handles Company Bizsafe’s documentation and renewal certification
• Handles and process company Insurance
• Preparation and issuance of warning letters and other correspondence
• Handling phone calls and ensuring telephones calls are directed accordingly to specific person/team at all times.
• Responding to government surveys.
• Performs other ad hoc duties when necessary

REQUIREMENTS:

• Atleast 3 years of experience
• Proficient in PC applications such as MS Word, MS Excel
• Able to work overtime
• Ability to work under pressure and tight deadlines

Responsibilities:

• Conduct thorough medical examinations and assessments of patients.
• Diagnose and treat acute and chronic illnesses, injuries, and common medical conditions.
• Prescribe appropriate medications, treatments, and therapies based on the diagnosis.
• Provide preventive care, including vaccinations, health screenings, and counseling on healthy lifestyle choices.
• Coordinate referrals to specialists and collaborate with other healthcare professionals to ensure comprehensive patient care.
• Educate patients and their families on disease prevention, health maintenance, and self-care techniques.
• Stay informed about the latest medical research, advancements, and best practices through continuous education and professional development.
• Adhere to medical ethics, standards of practice, and legal requirements.

Requirements:

• Medical degree (MD or equivalent) from an accredited institution.
• Full Registration with SMC

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position : Accounts Assistant/Executive (AR/AP/Good & Established Company) – Up to $3800
• Location : Alexandra Road
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $3800 + Variable Bonus + 12 – 14 Days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Preparation of cheque or telegraphic transfer payment.
• Preparation and reconciliation of statement of accounts from vendors Generate and send statements to customers.
• Update daily cash report includes matching & posting of customers' payments.
• Perform bank reconciliation.
• Support monthly and year-end closing activities.
• Prepare and submit quarterly GST report.
• Assist Accountant in audit related matters
• Any other duties that may be assigned in the course of work.

Requirements:

• Minimum of Diploma in Accountancy with at least 1-2 years of experience
• Possess initiative and the ability to multitask
• Bilingual in English and Mandarin to converse with Chinese speaking associate

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Info:

• Salary: Basic from $2700 - $2900 + AWS + VB
• Working Hour: Monday to Friday (8.30am - 5.30pm); Saturday (8.30am - 12.30pm)
• Location: Pioneer

Job Scope:

• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Key Highlight:

• Great exposure to the government sector
• Learn new skillsets to enhance yourself
• Nearest MRT: Little India
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $2,800 per month
• Contract Duration: 12 months

Key Responsibilities:

• Make field trips to operators’ premises, parking locations, etc;
• Engage licensees and educate them on compliance requirements;
• Perform user acceptance testing on system enhancements; and
• Undertake ad-hoc tasks assigned by your supervisor.

Key Requirements:

• Only Singaporeans
• Degree in any related field
• Experience in Audit (not finance) is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Our client is an property management company. They are looking for a Contract Admin Assistant to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Job Duties:

• Schedule key appointments with buyers.
• Share daily schedule with project stakeholders.
• Manage general administrative duties.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

19C9682 (Recruitpedia Pte Ltd)
EA Reg. No. R23119064
TEOH ZINI

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Customer Service Officer

• Working days & hours: 5 days (8:45am – 5:45pm)
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.