Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Manage full spectrum of Human Resources functions including monthly payroll, CPF submission, IR21 tax clearance, income tax reporting, training and development, employee relation and performance management.

· Provide support in recruitment and selection process including arranging for interview and staff orientation.

· Liaise with government bodies CPF Board, MOH and MOM (Work permit, S-pass and Employment Pass application matters).

· Maintain all employee data and update of information changes.

· Administrative duties, data-entry and filing of documents.

· Assist in process documentation and system audits

· Any other ad-hoc duties as assigned

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Human Resource Management.

· At least 3 year(s) of working experience in the related field is required for this position

· Familiar with Employment Act and HR related policies.

· Familiar with Microsoft Word and Excel.

· Good interpersonal and written communication skills (English & Mandarin is a must)

Title: Finance and HR officer

Location: Singapore

Reports to: Directors

Job Overview:

We are seeking a meticulous and organized Finance and HR officer to join our team. The ideal candidate will provide administrative support in finance and general HR operations, ensuring the efficient and smooth day-to-day functions of the company.

Key Responsibilities:

Finance Duties:

Process and verify invoices, receipts, and payments.

Assist in preparing financial reports and statements.

Maintain and update financial records and ledgers.

Handle accounts payable and receivable, ensuring timely payments.

Housekeeping of Directors offices

HR Duties:

Assist in the recruitment and onboarding process, including job posting, candidate screening, interviewing, and background checks.

Manage employee records, including contracts, leave applications, and attendance records.

Administer payroll, benefits, and compensation-related tasks accurately and timely.

Support employee relations by addressing employee queries and helping resolve HR-related issues.

Ensure compliance with Singapore employment laws and company policies.

Support performance management processes and training initiatives.

Assist with employee engagement activities to foster a positive workplace environment.

Maintain confidentiality and handle sensitive employee information with professionalism.

Qualifications & Requirements:

ITE in Accounting, Business Administration, or a related field.

Fresh graduates are welcome to apply.

Familiarity with basic accounting principles and office administration procedures.

Proficient in Microsoft Office and sharing of documents on icloud and google drive.

Detail-oriented with strong organizational skills.

Ability to work independently and manage multiple tasks simultaneously.

Good communication skills, both written and verbal.

Additional Information:

Working Hours: Monday to Friday, 9 AM to 6 PM

• Singapore Based (Downtown MRT)
• 5 days Mon to Fri 8am to 6pm
• Salary: $2800 - $3000
• Minimally GCE ‘O’ Level; With working experience as customer service executive is a plus.
• Career Progression Opportunities

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

1. To call meeting room user 15 minutes prior to booked period to reconfirm
2. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
3. To send reminders email to users
4. To oversee reconfiguration of meeting room set up
5. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

• Providing leadership, direction and management of the finance and accounting matters in the Company
• Providing strategic recommendations to the Director and Management
• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
• Advising on long-term business and financial planning
• Provide commercial insight and leadership across the business in order to exceed business plan targets
• Responsible for ensuring the risk and compliance management framework is embedded and operational for the Group
• Establishing and developing relations with external partners and stakeholders
• Reviewing all formal finance, HR and IT related procedures
• Reviewing of Hiring process and sustainabilty of Manpower
• Establishing of Automation to replace manpower wherever possible
• Implementation of better business development strategies to increase the current sales

WSHO Officer/ECO/ECMO

POWER PLANT@JURONG ISLAND

Health, Safety & Environment (Construction)

Full time

Job Descriptions:

· To assist the occupier of the workplace or other person in charge of the workplace to identify and assess any foreseeable risk arising from the workplace or work processes therein;

· To recommend to the occupier of the workplace or other in charge of the workplace reasonably practicable measures and safe work procedures to control & mitigate such risks to prevent incident occurrences;

· To assist in implementing & reviewing such measures or safe work procedures to prevent workplace accidents;

· To investigate any incidents/accidents and advise on the remedial measures to be taken to prevent any recurrence;

· To work closely with the relevant authorities on safety, health and environmental matters;

· To administer and implement an effective Environmental, Health and Safety Management System (EHSMS) in accordance with prevailing legislation and preparation for third-party external EHS audits;

· Conduct Environmental, Health and Safety Audits as per requirements;

· Making certain that all ordinances or orders bearing on occupational safety and health and environmental are complied with the governing laws;

· To prepare and conduct the EHS trainings for all employees which are identified in RA and SWP;

· Measure and monitor the WSH performance of the project and discuss WSH performance in the WSH committee meetings and recommend areas for improvement;

· Perform ECO and ECMO duties as assigned; and

· Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Job Requirements:

· Possess at least a Specialist Diploma in WSH and/or Bachelor’s Degree in Workplace safety and health (WSH)-related and certificate in ECO;

· At least 3 years of work experience relevant to the Civil & Infrastructure works to be carried out by a WSHO cum ECO; and

· MOM registered WSH Officer and NEA registered ECO + PUB registered ECMO.

Job Summary:

• Automotive industry
• Monday to Friday: 08:30 AM - 05:30 PM
• Alt Saturday: 08:30 AM - 12:30 PM
• Gross $3000-$5000
• Performance Bonus 3 months
• Location: Tanjong Pagar (Walkable distance from Outram Park MRT)
• Singaporean only

Job Responsibility:

• Perform daily detailing operations, including the delivery of open rental, replacement vehicles, and return of closed rental vehicles
• When a replacement vehicle is unavailable, coordinate alternative transportation with the traffic team, such as: Arranging for a colleague to pick up the customer. Organizing a taxi pickup.
• Handle rotational breakdown vehicle duties, including on-site minor repairs such as replacing tires & batteries.

Job Requirement:

• Possess class 3 driving license
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

AMK, Semiconductor and Automation company

• 5 days work
• Annual leave start from 14 days
• AWS, VB, annual leave, medical claim, dental claim

Job Scope:

• Source and evaluate suppliers for machine parts and materials locally and globally.
• Continuously identify new suppliers and review existing ones to maintain a pool of qualified options.
• Work with suppliers to order quality products, negotiate terms, and ensure timely deliveries.
• Coordinate on schedules, quality, and specifications.
• Manage project costs and ensure data accuracy.
• Manage inventory and purchase orders.
• Collaborate with teams such as design, engineering, and assembly to ensure cost savings and on-time project delivery.
• Enforce procurement policies and procedures both internally and externally.
• Assist in arranging training sessions with suppliers for designers or engineers when needed.
• Perform ad-hoc administrative tasks as required.

Requirements:

• Diploma or degree in a related field.
• At least 2 years of experience in procurement, preferably in the semiconductor industry.
• Some technical knowledge of machine components.
• Familiarity with SAP and MS Office.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

We are seeking a Fractional Chief Information Officer (CIO) who will play a key role in guiding and shaping the IT strategy and architectural vision for the company. The CIO will help build the foundational IT infrastructure and align technology with the overall business objectives. This is a leadership role that requires deep expertise in IT architecture, systems integration, and strategic technology planning.

CIO (Fractional Chief Information Officer)

Responsibility

• IT Strategy & Roadmap Development:
• IT Architecture Design:
• ERP and MES Implementation:
• Data Analytics and Insights:
• Vendor and Stakeholder Management:
• Leadership and Change Management:
• Cybersecurity and Compliance:

Requirements

• Proven experience (10+ years) in senior IT leadership roles, including at least 3-5 years as a CIO or equivalent.
• Extensive experience in designing IT architectures, particularly in ERP and MES implementation, data analytics, and system integrations.
• Strong understanding of IT infrastructure, cloud computing, and enterprise applications in a manufacturing or engineering environment.
• Strong knowledge of ERP (e.g., SAP, Microsoft Dynamics, Oracle) and MES systems.
• · Hands-on experience with data analytics platforms (e.g., Power BI, Tableau, Qlik).
• Familiarity with IT security best practices and compliance regulations (e.g., ISO, GDPR, industry-specific standards).
• Experience with cloud-based solutions (e.g., AWS, Azure) and hybrid infrastructures.
• Ability to lead and manage IT teams, guiding them to deliver projects on time and within budget.
• Strong stakeholder management and communication skills, with the ability to influence senior leadership and cross-functional teams.
• Proven track record in managing change, ensuring technology adoption across organizations.
• Strong strategic and analytical skills, with the ability to align IT initiatives with business goals.
• Ability to see the big picture and design IT solutions that scale with the business.

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

Preferred

• Experience in the manufacturing or precision engineering sector is a plus.
• Certification in IT architecture (e.g., TOGAF) or project management (e.g., PMP) is beneficial.
• Experience with both on-premise and cloud ERP/MES solutions.

We are representing our client (A leading provider of precision engineering solutions supporting a wide array of industries with innovative, high quality products - headquartered in Singapore) to identify suitable candidates for the role of Factional Chiel Information Officer.

Our client is in the process of designing and implementing a comprehensive IT roadmap to modernize and streamline their operations. This includes the deployment of ERP and MES systems, data analytics tools, and enhancing their IT infrastructure to support the company's future growth.

We regrets that only shortlisted candidates will be notified.

1. Perform Access Control Duties

2. Pefrom Guard and Patrol Duties

3. Perform Crowd and Traffic Control Duties

4. Protect and escort VIPs and Valuables

5. Enforce security and safety at majorand private events

6. Major deployment sites includes Changi Airport, Land Checkpoint, Singapore Prison Services, Key Installations and Refineries, etc.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $2500 - $3000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

• Assist in handling of general admin and accounts activities.
• Assist in time sheet checking of staffs to liaise with HR team in HQ.
• Assist in managing of time attendance and leave records.
• Submission of reports pertaining to absenteeism and leave requests.
• Act as a point of contact for facilities related inquiries.
• Work closely with facilities management team, vendors, and contractors to ensure timely and effective resolution of issues.
• Support the compilation / coordination of maintenance activities, repairs, and service requests.
• Maintenance and upkeep of any documents if needed.

Requirements

• Candidate must possess at least GCE ‘‘N’’ / ‘‘O’’ Level or Higher Nitec or any Higher qualifications.
• At least 3 year(s) of working experience in the related field.
• Proficient in Microsoft Office Applications.
• Confident and Good communication skills.
• Meticulous and able to multi-task and manage work priorities.

5.5 Work Days Week

Location is at Kent Ridge Area , West Side.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

RESPONSIBILITIES

1. To lead the company and create the policy.

2. To prepare annual budget, and obtain approval from headquarter in Japan.

3. To control profit/ lost, then report to the headquarter in Japan.

4. To coordinate and control all the activities in the company.

4.1. By demonstrating leadership and commitment with respect to the management system by:

· Promoting the use of the process approach and risk based thinking

· Ensuring that the resources needed for the QMS are available

· Communicating the importance of effective quality management and of conforming to the QMS requirements

· Ensuring that the QMS achieves its intended results

· Engaging, directing and supporting persons to contribute to the effectiveness of the QMS

· Promoting continual improvement

· Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility

4.2. To demonstrate leadership and commitment with respect to customer focus by ensuring:

· Customer and applicable statutory and regulatory requirements are determined, understood and consistently met

· The risks and opportunities that can effect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed

· The focus on enhancing customer satisfaction is maintained

4.3. To review the organization's QMS, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness

4.4. To establish, review and maintain a quality policy that:

· Is appropriate to the purpose and context of the organization.

· Provides a framework for setting and reviewing quality objectives

· Includes a commitment to satisfy applicable requirements

· It should communicated and understood and be available to relevant interested parties as appropriate

4.5. Other responsibility related with ISO 9001: 2015 is described on Quality Manual.

AUTHORITIES, if any.

1. To review, analyze, revise and to alter company’s strategy and policy if required to meet the challenges.

2. To determine, to revise and to alter management system objectives.

3. To take necessary action to rectify and or to improve company’s operations to achieve the company’s objectives.

4. To enforce the implementation of the management system throughout the company’s operations.

5. To evaluate the performance the subordinate (especially Manager and or HOD), and possibly to promote and demote the employee as necessary.

6. As a Decision Maker, to discipline or give warning for the employee who do not follow the company regulation.

REQUIREMENTS

1. A degree in Business Administration, Public Relationship or International Relationship, or a related field.

2. Strong leadership and interpersonal skills, with the ability to effectively manage and motivate teams.

3. Strong problem-solving skills, strong in analytical skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person.

4. Demonstrated experience in process improvement and project management.

5. Excellent communication skills, both verbal and written, with proficiency in English and Japanese.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Responsibilities:

• Studies the repair specification to understand owner’s requirements in order to prepare a competitive quotation.
• Writes out the work summary.
• Attends ship inspection and or discussion / negotiate with owners representative in the yard, local or overseas when required.
• Meets and discusses with sub-contractors / suppliers in order to obtain better prices.
• Gets more information for additional work from Project Managers, Foremen, etc for more accurate pricing.
• Consults the Company Secretary to check whether owner’s conditions of contract are acceptable or need to counter offer.
• Any other related work as required (preparing of telexes, faxes and checking of the typing of the quotation, prices, etc).
• Ensure the safety of personnel through compliance with Occupational Safety and Health and Environmental Regulations.
• Ensure that Health, Safety & Environmental operating procedures are followed and counsel employees about compliance as necessary.
• Participate in the preparation of Safe work, Environmental control and Emergency procedures.
• Ensure that all Health, Safety, Environmental & Quality (HSEQ) plans are followed.
• Any other associated tasks and responsibilities assigned from time to time.

Job Requirements:

• GCE ‘O’ Level, NTC 2 certification or equivalent.
• Preferred to have 3 to 5 years’ working experience in a production environment in marine industry
• Resourceful and be able to work under stressful condition.
• Need to have sound technical knowledge in ship repairing work and have negotiation skills.
• Knowledge of cost estimating in marine industry.
• Willing to work late on weekdays, weekends and public holidays should there be urgent tender deadlines to meet
• Willing to travel overseas to inspect vessel / negotiate tender when required.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd - Admiratly Yard

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability. We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.