Graduated from finance or other related majors
Prepare full sets of accounts, financial statements and assist in audits when necessary.
Liaising and attending to clients and with auditors in preparation of clients' financial accounts;
Prepare accounting schedules for audit and financial statements preparation.
Assist in managing clients' accounting deadlines ensure accounting deadlines are met;
Handling courier, postage and banking duties，assist with GST preparation，procurement of office supplies;
Digitization of documents and correspondences，in charge of office maintenance. maintain and update client database

58 RECRUITMENT PTE. LTD

19C9772

67026282

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking an Accounts Supervisor to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Managing, training, and evaluating accounts payable staff members.
• In charge of data validation, and processing of invoices to vendors and employee reimbursements.
• Maintain accurate and complete financial and client records.
• Compile, analyze, and report financial information to management and clients.
• Building and maintaining relationships with staff, clients and vendors.
• Ensures that systems, policies, controls and procedures adhere to company policies while functioning with accuracy and timeliness.
• Standardize procedures to generate efficiency in-house and create internal templates to be used by the company.

Requirements:

• Min. Diploma in Accountancy / Accounting / Banking & Finance, Business Management or related fields
• Min. 1-2 years’ experience in a Supervisory role
• Knowledge and prior experience of SAP would be an added advantage

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

- Managing and updating relevant documentation such as claims and etc.

- Prepare payment vouchers, data entry, photocopy and scan documents

- Checking of invoices received

- Basic Accounting knowledge

- Assist accounting data entry

- Maintain online Accounting system database

- Any other administration or accounting duties assigned by superior

Job Requirements

- Candidate must possess at least LCCI.

- Required Skill(s): Proficient in Microsoft Excel and Microsoft word.

- Proficient in MYOB software will be an added advantage

Benefits

1. Competitive Salary: Earn up to $3,500 based on experience and qualifications.
2. Work-Life: Enjoy a 5-day workweek with only one half-day Saturday per month.
3. Location: Work in a convenient office at Ubi Road, Singapore.
4. Growth Opportunities: Expand your accounting knowledge with hands-on experience in supplier payments and monthly reconciliation.
5. Supportive Environment: Join a team that values hard work, independence, and attention to detail.

Job Description

We are looking for a dedicated Accounts Payable Officer/Executive to join our finance team. In this role, you will be responsible for managing supplier invoices, ensuring payments are processed accurately, and supporting monthly account reconciliations. If you are detail-oriented, organized, and eager to grow in the accounting field, we want to hear from you!

Roles & Responsibilities

• Review and circulate supplier invoices for department verification and approval.
• Prepare accurate and timely payments for suppliers.
• Conduct monthly reconciliation of creditors’ statements of accounts.
• Assist in preparing journal entries for month-end account closings.
• Perform additional duties as assigned to support the finance team.

Requirements

• Minimum NITEC or certificate in Accounting, Business Administration, or equivalent.
• Proficient in Microsoft Office, particularly Excel.
• At least 2 years of relevant experience in accounts payable or a related field.
• Hardworking, meticulous, and capable of working independently.

Additional Information

• Location: 55 Ubi Road
• Working Hours: Monday to Friday: 9:00am – 6:15pm.
  One Saturday per month: 9:00am – 1:00pm.
• Salary: $2,300 – $3,500 depending on experience and qualifications.

Job Description

• Responsible for full payable functions
• Handle supplier invoice entry & payment
• Handle staff claims
• Assist in document filing
• Adhoc job as assigned

Requirement

• Diploma in Finance or Accounting, Bachelor's Degree, Post Graduate Diploma
• Entry level or experienced are welcome
• Good communication skills and well organised
• Be bilingual in English and Mandarin to effectively work with customers, ability to converse in dialects will be an advantage

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Key responsibilities

• Filing and sorting accounting documents
• Data entry into accounting system – mainly AP related entries (including coding of office vendor invoices and expense claims)
• Updating excel worksheets (tracking of team bonding budget & other office events like CNY etc)
• Train staff on the expense system and provide support
• Preparing online Telegraphic Transfers on HSBCnet
• Banking duties including liaising on returned fund (maintain documentation for banking & related matters)
• Perform any other general accounting duties as required
• Monthly review of aged payables and supplier reconciliation
• Monthly updating of balance sheet schedules and preparing bank reconciliation
• Quarterly funding requirements
• Quarterly GST reporting
• Assist in yearly audit and tax reporting
• Assist in admin / reception duties when required
• Ad hoc matters as assigned

Requirements:

• Minimum Diploma with 2 years relevant experience or Degree in Accountancy, Finance or equivalent
• Right to work in Singapore
• Strong proficiency in Office applications - Excel, Word, PowerPoint and ERP systems
• Independent as well as a good team player with excellent interpersonal and communication and organizational skills, good initiative, high degree of accuracy, analytical and meticulous
• Multi-tasker and Self-motivated with a positive attitude and integrity

Job Description :-

The Accounts Executive will manage financial transactions, prepare management reports & GST reports for the clients and ensure compliance with accounting standards.

Requirements:-

• Bachelor's Degree in Accounting , ACCA or equivalent.
• At least 2 to 3 years of relevant , working experience .
• No Working Experience also welcome.
• Proficiency in Accounting Software :- MYOB, Autocount, Xero and Microsoft Excel is essential.
• Strong Analytical Skills and attention to detail.
• Good Verbal and Written communication skills for interacting with clients and internal teams.
• Capability to identify issues and propose solutions effectively.
• Ability to work well in a team environment.
• Able to take up mulit task.
• Willingness to learn and adapt to new technologies and processes.

Responsibilities :-

• Prepare monthly, quarterly and annual management /financial statements and reports.
• Record and reconcile financial transactions, including accounts payable and receivable.
• Assist in budget preparation and financial forcasting
• Assist in internal and external audits by providing necessary documents and reports.
• Liese with clients on their accounts

• 5 Working Days
• 9am - 5pm
• Up to $4000 + VB
• Chinatown

Job Description:

Accounting Duties:

• Invoice Management: Create, issue, and track invoices to customers for goods or services sold on credit.
• Collections: Follow up on outstanding invoices to ensure timely payment.
• Credit Control: Review creditworthiness, and monitor customer payment history.
• Cost Control: Implement cost-saving measures and monitor expenses to optimize profitability.
• Vendor Management: Maintain vendor records, including contact information, payment terms, and credit limits.
• Invoice Processing: Verify and process vendor invoices, ensuring accuracy and compliance with company policies.
• Payment Processing: Schedule and process payments to vendors, ensuring timely and correct payments.
• Reconciliations: Reconcile vendor accounts and bank statements to identify and resolve discrepancies.
• Apply HDB renovation permit

Human Resources Duties:

• Payroll Processing: Process payroll on a regular basis, ensuring accurate calculation of wages, deductions, and taxes.
• Time and Attendance Tracking: Manage employees' time and attendance records, including overtime, sick leave, and vacation time.
• Benefits Administration: Administer employee benefits, such as health insurance, retirement plans, and paid time off.
• CPF contribution Administration: Manage the company's employees' CPF contribution
• Compliance: Ensure compliance with CPF regulations and requirements.
• Work Pass Applications: Assist company to apply for foreign workers' work pass
• Work Pass Renewal and Cancellation: Manage the renewal and cancellation of work passes as needed.
• Compliance: Ensure compliance with MOM guidelines
• File Maintenance: Maintain accurate and up-to-date employee files, including personal information, employment contracts, performance reviews, and attendance records.
• Data Privacy: Ensure compliance with data privacy regulations and protect employee personal information.

Requirements:

• Min Diploma qualification
• Min 2 years of relevant experiences in construction industry

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

Job Responsibilities:

• Responsible of cash book management and bank reconciliation.
• Basic administrative duty inclluding preparing DO, PO, invoice & etc
• Ensure compliance with the company’s policies and internal control standards.
• Liaise with external parties such as tax agents, bankers, and other regulatory bodies/authorities.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Information:

1. Salary range: $3,000 - $3,500
2. Working hours: Mon-Fri (9am to 6:10pm)

Responsbilities:

• Full spectrum of Accounts Receivable and document all transactions.
• Process Goods Return Note, Bank in cheque & update of incoming funds in system.
• Update payment and follow-up with customers on overdue sums & debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare AR monthly cash flow forecast, and Journal entries for accruals & other adjustment.
• Prepare monthly and year-end Balance Sheet schedules.
• Liaising with auditors and assist in process improvement

Requirements:

• Diploma/Degree in Accounting
• At least 3 years of experience in accounting & finance.
• Proficiency in Excel and other application

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Position: Accounts & Admin Manager

About Us: Join NETWORK COURIER, a leading company dedicated to excellence Services. We are looking for a detail-oriented Accounts & Admin Manager to ensure the seamless operation of our financial and administrative functions.

Job Responsibilities:

• Financial Management:
  • Oversee full sets of accounts including Accounts Payable, Receivable, and General Ledger.
  • Manage month-end and year-end financial closings and prepare financial statements, budgets, forecasts, and cash flow reports.
  • Ensure statutory compliance with local tax laws (GST, corporate tax, etc.) and liaise with auditors and tax agents.
• Administrative Management:
  • Supervise day-to-day office operations and ensure the implementation and adherence to office policies.
  • Manage HR functions including payroll processing, employee records, and leave management.
  • Oversee procurement and inventory management of office supplies and equipment.
• Team Leadership and Process Improvement:
  • Lead the finance and admin team to achieve operational excellence.
  • Initiate and drive process improvements to increase efficiency and accuracy in financial and administrative tasks.

Qualifications:

• Diploma or Degree in Accounting, Finance, or related field. CPA or ACCA certification is highly desirable.
• Minimum of 2 years' experience in financial and administrative management.
• Strong proficiency in MS Office and familiarity with accounting software (e.g., QuickBooks, Xero).
• Exceptional analytical, organizational, and multitasking skills.
• Excellent communication skills and the ability to develop professional relationships.

Why Join Us:

• Be a part of a growing company with a supportive and collaborative culture.
• Enjoy opportunities for professional growth and development.
• Competitive salary and benefits package.

Application Process: Interested candidates should send their resume via ( Whatsapp Only no calls - 82556895 ) with the subject line "Application for Accounts & Admin Manager.

Job Description

Responsibilities

Account/Admin: 80%

• Input invoices into in house system.
• Process petty cash, and staff expense claims, and ensure all payments made are captured in the system.
• Liaise with the internal operations team and vendors regards invoices.
• Input stocks into our operations system.
• Any other ad hoc accounting assignment assigned by the accountant
• Stock take.
• Generate reports
• Assess our staffing needs and track time-to-hire and recruiting costs, including expenditures on sourcing, advertising, and onboarding
• Audit closing sales and redemption revenue of the clinic.

HR: 20%

• Maintain and monitor staff leave (annual leave, medical leave, etc).
• Carry out end-to-end recruitment, onboarding, employee exit management, performance management, and implementation of HR policies and procedures.
• Process monthly payroll and CPF Submission including attendance checking and overtime processing with HR software.
• HR administration such as data entry, filing, preparing employment contracts, letters, and other documentation
• Administration of foreign workers' work pass application and renewal
• Administration of employee insurance, government-paid claims, staff benefit claims, and others
• Any other ad hoc duties as assigned

Job Requirements:

• More than 3 years of relevant HR and accounts experience.
• Able to communicate with internal and external stakeholders in English and Mandarin. Only candidates with experience working in Singapore will be considered
• Process at least a Diploma in Business Administration/Finance/Accounting/ACCA or equivalent will be a bonus
• Excellent Knowledge of bookkeeping and statistics and attention to detail
• Have a positive mindset with openness to accept additional challenges and opportunities that comes along
• An individual contributor with strategic thinking, resourceful and proactive

REPORTS TO:

Qualified Person (Representative) / Senior Resident Engineer / Resident Engineer

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Interested candidates please forward your resume to [email protected]. Only shortliested will be arranged for interview.

Responsibilities:

• Required to perform basic safety and health functions in accordance with the Occupational Safety and Health (Safety and Health Officer) Regulations.

• Identify and assess any foreseeable risk arising from the workplace or work processes.

• Implement reasonably practicable measures to eliminate any foreseeable risk to any person who is at work in that workplace or may be affected by the Contractor’s undertaking in the workplace.

• Implement reasonably practicable measures to minimize the risk and safe work procedures to control the risk.

• Support the construction team and work together with the contractors in leading in the implementation of the Board’s WSH strategies and objectives.

• Implement the measures and safe work procedures.

• Issue safety instruction in writing to Contractors for non-compliances to safety procedure and follow up on the necessary actions.

• Attendance of project safety meetings, review safety measures and recommend safety enforcements.

• Other administrative duties and ad-hoc assignments as required.

• Accommodating with minimal night work and on weekends, as and when required.

Requirements:

• Shall complete the relevant training courses approved by the Commissioner for Workplace Safety and Health.

• 5 years of practical experience as WSHO in engineering construction industry.

• Have relevant experience in the safety, health, environmental, and security role in projects of similar scale and complexity, and familiar with water reclamation plant projects in Singapore.

• PUB Project experience is an added advantage

• 5 Years of Commitment to the Project

• Can start immediately

Benefits:

Yearly Gratuity

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5-day work week (Mon to Sun)
• Rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (06:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Purpose:

You will work Investigation Officers (IOs) and other stakeholders for various environmental public health investigative work and admin support, such as tracking of littering cases.

Highlights:

• Contract Duration: 6 months
• Salary range:$3700 - $4600 (based on experience)
• Working location: Sin Ming
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• Degree holders
• Minimally 1 year of relevant experience.
• Proficient in Microsoft Office.

Description:

• Admin duties to support Investigation Officers (IOs) such as case study data entry; sending letters and reports.
• Assist IOs with reviewing and analyzing video footage for investigative purposes.
• Coordinate with stakeholders to identify sites for camera installation.
• Oversee service providers in the installation and maintenance of surveillance equipment.
• Conduct investigations and follow through with enforcement actions.
• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Job Summary:

The Accounts and Administration Officer will be responsible for managing both financial and administrative tasks to support the smooth running of the business. This role involves maintaining accurate financial records, handling accounts payable and receivable, and ensuring efficient office management. The ideal candidate will be detail-oriented, highly organized, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

Accounting Duties:

1. Financial Record Keeping: Maintain accurate and up-to-date financial records, including managing the general ledger, accounts payable, and accounts receivable.
2. Invoicing and Collections: Prepare, issue, and follow up on invoices. Manage overdue accounts and collections.
3. Bank Reconciliation: Perform monthly bank reconciliations and ensure all transactions are recorded accurately.
4. Expense Management: Process and monitor employee expense claims, ensuring compliance with company policies and guidelines.
5. Financial Reporting: Prepare monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports.
6. Tax and Compliance: Assist with tax reporting and filing, including GST submissions, ensuring compliance with Singaporean tax regulations.
7. Audit Support: Provide necessary documentation and information to support internal and external audits.

Administrative Duties:

1. Office Management: Oversee daily office operations, including ordering and managing office supplies, maintaining equipment, and ensuring the office environment is tidy and efficient.
2. Documentation and Filing: Maintain and organize company records, including contracts, employee files, and financial documents, ensuring they are up-to-date and accessible.
3. Communication: Act as a point of contact for clients, suppliers, and employees, handling inquiries and directing them to the appropriate personnel.
4. Scheduling and Coordination: Manage calendars, schedule meetings, and coordinate travel arrangements and accommodations for staff.
5. HR Support: Support HR functions, including recruitment processes, onboarding new employees, and maintaining HR documentation and records.
6. Other adhoc matters: Pick and pack goods for online sales.

Qualifications:

• Education: Diploma or bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Experience: Minimum of 2-3 years of experience in accounting and administrative roles.
• Language: Chinese and English
• Skills:

1. Strong understanding of accounting principles and practices.
2. Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).
3. Excellent organizational skills and attention to detail.
4. Strong communication and interpersonal skills.
5. Ability to work independently and manage multiple tasks simultaneously.
6. Knowledge of Singaporean financial and tax regulations, including GST.

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Project Officer (Education Analyst/Communications) position is available immediately. The successful applicant will work on projects that involve planning, organizing and implementing outreach activities to promote proven educational practices and research to empower faculty to advance pedagogies and inspire students to become effective lifelong learners, as well as raise the visibility of good teaching practices in NTU to international audiences.

The Project Officer (Education Analyst/Communications) will work closely with the social media and student engagement team to engage in outreach activities, which involve:

Key Responsibilities:

• Curating relevant education research
• Summarizing (1) into research reports
• Conducting internal scans to identify good teaching and learning practices
• Designing materials to communicate (2) and (3) to internal and external audiences
• Proposing new media strategy and implementing outreach activities to promote (4)
• Monitoring and evaluating the effectiveness of (5)

Job Requirements:

• Bachelor’s Degree in education, communications, psychology, cognitive sciences or related field
• Have keen interest in education research
• Must be fluent in spoken and written English Language - for research work purposes
• Must be competent in developing new media strategy communication materials (e.g., blogs/ vlogs/ podcasts/ social media posts)
• Possess ability to work independently on regular duties
• Possess ability to work collaboratively with team members on group projects
• Demonstrate excellent inter-personal communication skills
• One-year contact with the possibility of renewal

We regret to inform that only shortlisted candidates will be notified.

Customer Service Office @ TANJONG PAGAR

Responsibilities:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Requirements

• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
• Preferably 1 year of relevant experience.
• No experience candidates/entry level are welcome to apply

Interested candidates, please kindly send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Summary of Job Responsibilities

Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.

Job Responsibilities

Maintain an effective relationship with Guests.

• Maintain a professional image in all dealings with customers, in person, by telephone/radio, electronically, etc.
• Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.

Work as part of a Team

• Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.

Analyze information from information technology systems

• Evaluate and analyze information from multiple sources.
• Respond to situations identified through surveillance and computer analysis systems.

Operate Central Monitoring/Communication Console

• Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.

Survey Team Members / Customers Activity from the Monitor Room

• Monitor Team Members in accordance with the company policies, internal controls, SOP’s and associated regulations.
• Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.

JOB REQUIREMENTS

• Secondary graduate or better
• Be literate in Microsoft Office Suite.
• Able to work shift work inclusive of nights, weekends and public holidays.
• Detail oriented with strong communication skills.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary students. Our mission is to nurture critical, compassionate thinkers and empower students to excel academically and beyond.

Our Customer Service Officers (CSOs) play a key role in delivering exceptional service. As the first point of contact, you’ll use your product knowledge and communication skills to provide personalised assistance, build strong relationships, and contribute to a positive team environment.

If you’re passionate about customer engagement and thrive in a dynamic, supportive setting, we’d love to have you on our team!

Job Responsibilities

Sales & Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Maintain a positive and professional attitude while actively listening to customer needs and providing relevant assistance.
• Provide accurate and up-to-date information about the company's programmes.
• Handle customer inquiries and requests timely, including scheduling replacement lessons and responding via phone, email, and chat.
• Follow-up with customers through calls and emails, to ensure customer satisfaction and escalate issues when necessary.
• Stay informed about company programmes and marketing initiatives to effectively communicate relevant information and promotion to customers.

Administrative Tasks:

• Utilise company systems to track customer interactions, ensuring accuracy and timely responses.
• Assist with administrative tasks such as preparing lesson materials, sorting worksheets, conducting stock checks, and maintaining accurate customer records.
• Support teachers and students as needed to ensure smooth class operations and a positive experience.
• Other duties associated with the role and assigned by the line manager.

Job Requirements

• Minimum GCE 'O' Levels; tertiary students, stay-at-home parents, and retirees are welcome to apply.
• No prior experience required; experience in customer service, sales, or administrative roles is a bonus.
• Strong verbal and written communication skills in English, with the ability to engage with customers professionally and effectively..
• Basic proficiency in computer applications (e.g., Google Drive, Gmail, Docs, and Sheets) and the ability to quickly learn company systems.
• A genuine desire to assist customers, with the ability to listen actively and provide effective support.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Comfortable promoting the company’s programmes.
• Works well independently and in a team.
• Available for flexible hours, including weekends, and willing to work at different locations if needed.
• Positive, professional, and proactive mindset.
• Possess good work ethics, including integrity and a commitment to excellence.

Work Schedule & Hours

1. Flexible work arrangement, depending on your availability and center manpower's needs
2. Work hours on weekdays: 2.30pm to 9.30pm (inclusive of one hour's meal break)
3. Work hours on weekends: 8.30am to 6.30pm (inclusive of one hour's meal break)

Work Location

Work location will vary based on operational needs. Flexibility to work at different centers is required.

Contract & Remuneration

• Contract For Service; No staff benefits & CPF
• Hourly rates: $12 - $15 (Depending on qualification, work experience and commitment to work on weekends)

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: UP to $3,300 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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