Job Responsibilities:

• Assist operation / logistics manager in carrying out duties
• Customer Order processing and monitoring shipment status
• Shipment coordination with Forwarder and Trucker
• Generate shipment report
• Update and file shipping documents
• Perform invoicing to customer
• Assist program on daily report / data support
• Perform shipment declaration

Job Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Job Description :

• Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs
• Generate workflows automatically with a genAI assistant and get guidance when you are stuck
• Eliminate repetitive and manual data manipulation with automated workflows
• Access and blend data from any source, whether from your desktop or from any major database or data warehouse
• Explore your data with interactive data views, choosing from dozens of charts
• Collaborate on visual workflows, either privately with colleagues or with your wider organization
• Save and reuse repeatable data processes, analytical models, or scripts across disciplines
• Collaborate effortlessly between multiple users with version control
• Deploy your workflows as data apps or REST APIs, disseminating insights across the organization
• Automate the delivery of insights to any number of stakeholders across the organization.
• Scale to empower any number of users, running any number of workflows in a single environment
• Empower self-sufficiency with data apps provided to any number of end users
• Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge
• Proficient in Knime modules.
• Degree in business /Statistics.
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters.

Key Responsibilities

• Invoice Management:Prepare, issue, and track customer invoices.
  Ensure invoices comply with company policies and customer agreements.
  
• Payment Collection:Monitor and follow up on outstanding accounts to ensure timely payment.
  Record and reconcile incoming payments accurately.
  
• Account Reconciliation:Reconcile customer accounts to ensure accurate records.
  Investigate and resolve discrepancies in accounts.
  
• Reporting:Generate regular accounts receivable aging reports.
  Provide updates on collection efforts and outstanding receivables.
  
• Customer Service:Address customer inquiries regarding billing and account issues.
  Collaborate with other departments to resolve customer disputes.
  
• Compliance:Ensure compliance with company policies and relevant accounting standards.
  Maintain proper documentation and records for audit purposes.
  

Qualifications

1. Education and Experience:Minimum Diploma or preferably Bachelor’s degree in Accounting, Finance, or a related field
   No prior experience required
   
2. Skills:Proficiency in accounting/ERP software and MS Excel/Words
   Strong attention to detail and accuracy.
   Excellent communication and interpersonal skills.
   Ability to work independently and prioritize tasks effectively.
   

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

About the position

This position provides a range of consular and passport services and advice to Australian citizens living and travelling in Singapore in accordance with the consular charter and Australian government guidelines. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

The key responsibilities of the position include, but are not limited to:

• Provide a range of passport services, including client interviews to Australian citizens in accordance with the Australian Passports Act.
• Provide a range of general consular services advising and assisting Australian citizens.
• To view the complete responsibilities, please visit our Australian High Commission Career Opportunities webpage.

Qualifications / Experience

• An understanding of consular and passport services.
• Possess strong communication and negotiation skills with highly developed written and oral skills.
• To view the complete job requirements, please visit our Australian High Commission Career Opportunities webpage.

Please note that applicants will not receive job application status updates on this portal. For more information on the full application process, please visit our Australian High Commission Career website.

Applications should be submitted by 23:59, 27 December 2024. Please note that late applications will not be accepted.

Benefits Summary:

• Up $3000 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• Transport provided
• MNC with good working environment

Responsibilities:

• Processing and preparing financial statements
• Handle on billing, invoicing and bank reconciliation
• Handle Accounts Receivable
• Tracking customers' accounts and resolving payment issues
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:
https://wa.me/6593839640

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Well-established Telco Service Provider seek dynamic and driven individual to join the organisation as Chief Executive Officer! (Based Overseas/Relocation)

Budget for the role: S$35,000

The Chief Executive Officer (CEO) of a Telecommunications Service Provider will be responsible for the overall strategic direction, growth, and operation of the company. The CEO will drive business performance, enhance customer satisfaction, ensure regulatory compliance, and lead the organization through technological advancements and market changes.

Key Responsibilities

• Develop and execute long-term business strategies to achieve organizational goals.
• Analyze market trends and competitive landscape to inform strategic decisions.
• Align company vision with emerging technologies and industry innovations.
• Oversee daily operations, ensuring optimal efficiency and operational excellence.
• Implement best practices to streamline processes and enhance productivity.
• Ensure compliance with regulatory standards and internal policies.
• Manage budgets, financial planning, and investment strategies.
• Monitor financial performance, conducting regular reviews and analyses.
• Ensure financial stability and growth through sound fiscal management.
• Build and maintain relationships with key stakeholders, including investors, regulators, and customers.
• Communicate effectively with the board, providing regular updates on company performance.
• Foster partnerships and collaborations to support business objectives.
• Drive technological advancements and service improvements to maintain competitive edge.
• Encourage a culture of innovation within the organization.
• Identify and implement new technologies to enhance service delivery and customer experience.

Qualifications:

• Bachelor’s degree in Business Administration, Telecommunications, Engineering, or a related field. An MBA or advanced degree is preferred.
• Proven experience as a CEO or in a senior executive position within the telecommunications industry.
• Strong understanding of telecommunications technologies, market trends, and regulatory environment.
• Demonstrated experience in strategic planning, business development, and financial management.
• Excellent leadership, communication, and interpersonal skills.
• Proven track record of driving operational excellence and achieving business growth.
• Strong problem-solving and decision-making abilities.
• Ability to foster a customer-centric culture and drive innovation.

Location: India Subcontinent

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Title: Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Near Clarke Quay MRT

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

· To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

· Must be able to clear any internal security checks conducted by the Singapore Government

· Class 3 Qualified Driving License

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duration: 6 Months Contract

Location: Central & East

Responsibilities:

• Perform name screening and searches on new and existing customer base
• Ensure quality of submission for name screening and liaise with front office
• Review disposition of hits are adequately documented and escalate all true and potential hits timely

Requirements:

• Possess Diploma/Degree with 1 year name screening experience will be an advantage
• Proficient in MS Office knowledge

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Working Location: Pasir Ris

Working Hours: Monday - Friday, 8.30am - 530pm & Alt Saturday, 9am - 12.30pm

Responsibilities:

• Organize admissions process including school tours and virtual meetups.
• Manage applications, compile admission documents, and follow up on outstanding items.
• Provide after-support to families post-admissions.
• Maintain strict confidentiality of all documents and data.
• Collaborate effectively with team members.
• Perform other duties as assigned by the Director.

Requirements:

• Diploma / Bachelor’s Degree in a relevant discipline
• 3 years of relevant experience
• Ability be work fast and under pressure during peak times

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22105467 (Mary Joyce Ong)

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

RESPONSIBILITIES:

• Prepare and posting of journal entries and reconciliations.
• Manage and oversee General Ledger activities
• Process for staff claims and payment for daily operating expenses.
• Prepare documents and schedules required by auditors
• Prepare internal management reports such as daily monitoring and daily regulatory data base calculation
• Prepare regulatory reports and respond to regulatory the inquiries
• Support new systems tests as required by Head Office
• Any other ad-hoc duties as assigned by Head of Finance & Accounting
• Leave cover for other team members.

REQUIREMENTS:

• Degree/ Diploma in accountancy or related accounting qualifications
• Minimum 3 years handling accounting operations such as payment / nostro reconciliations and financial reporting
• Proficient in MS excel
• Must be meticulous and careful
• Mature with good communication skills and must be able to work independently

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Title: Workplace Safety and Health Officer cum ECO

Company: Avanta Global (A TÜV NORD Group Member)

Location: Singapore

About Avanta Global:

Avanta Global, a member of the TÜV NORD Group, is one of Singapore’s most successful service provider in the area of Safety and Health, Environment and Quality since its conception, due to our unparalleled attention to customer satisfaction and work ethics. Over the years, we have grown from humble beginnings to provide solutions to customers in over 14 countries around the world. Our success lies in our determination to provide trustworthy service while keeping up with the latest standards of the field.

Job Description

• Assist and report to Project Manager at Site.
• Plan, manage and ensure workplace safety and health compliance with MOM regulations at all times.
• Carry out environmental control officer duties, familiar with NEA and MOM regulations.
• Advise on Safety to team members and workers at site for a safe working environment.
• Report to the Project Manager. Responsible for the EHS systems and implementations.
• Study and fully understand the requirements of company ISO, EHS and subcontracts agreements.
• Liaise, handle and keep proper records in dealing with all related authorities in complying with their respective requirements.
• Conduct regular site audits to ensure compliance with EHS requirements. He is authorized to take necessary actions including issuance of partial stop work order as he and the Project Manager deem fit.
• Handle all accident and incident reports.

Job Requirements

• Diploma in Workplace Safety & Health disciplines
• Minimum 3 years of relevant experience in construction industry
• Registered WSHO with MOM and registered ECO, ECMO with NEA
• Knowledge of ISO 14001, OHSAS45001, GGBS and CONSAS audit.

Application Instructions:

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please include "WSHO ECO" in the subject line. You may also reach me at 8129 5985. Only shortlisted candidates will be contacted for interviews.

Avanta Global (A TÜV NORD Group Member) is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team.

Responsibilities

- Provide Workplace Safety & Health (WSH) enforcement support

- Identify and assess any foreseeable risk arising from the workplace or work processes.

- Ensure all work practices comply with company safety policy and WSH act

- Advise on work plan / Risk Assessment / safe work procedures

- Recommend / take reasonably practical action to eliminate any foreseeable risk to any person who is at work in that workplace.

- Inspect and examine any machinery, equipment, plant, installation or article in the workplace.

- Organize safety & health awareness program for the site.

- Compile all relevant report and records, carry out daily safety inspection

- Conduct site safety & health audit.

- Conduct site safety & health meeting and prepare reports for relevant parties.

- Prepare hazard analysis reports.

- Prepare safety & health management programs and ensures effective implementation.

- Inspect and examine workplace records, certificates, notices and documents kept or kept under the WSHA.

- Other ad-hoc duties assigned by the Project Manager

Requirements

o Diploma or Degree in Workplace Safety & Health or equivalent

o Registered Workplace Safety & Health Officer with MOM

o Minimum 3 years of WSHO experience in LTA projects, preferably with Tunneling projects

Supervision and coordination of the construction of the civil and structural works of the project and exercise all reasonable skill, care and diligence in the discharge of the contract period.

To carry out site supervision and inspection of the works to ensure that the works are constructed to required quality and accuracy.

To maintain proper and update daily records of all works done, including records of tests, inspections, status of works, safety, site diary, materials and equipment on site.

To verify reports and claims submitted by the contractors.

To record all variations as instructed or approved by Consultant Team.

To attend to contractor’s queries and co-ordinate works of main contractor and direct contractors.

Responsible to the consultants who will have overall control of the site supervisory staff and also discharge of duties are listed following items of works.

Responsibilities

• Greet customers and provide prpfessional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Provide professional scalp analysis
• Recommend packages according to individual needs and conditions
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Stidies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and team player
• Good interpersonal and responsible team player
• Good interpersonal and communication skills
• Good command of spoken English
• Work location - Orchard area

Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

· Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry of Manpower (Singapore).

· Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment).

· Minimum Diploma in Building / Civil / Structural Engineering.

· Minimum 8 years’ experience as WSHO / WSHC in Singapore.

· Report to the Project Manager.

• Responsibilities include:-
• Preparation and implementation of Safety Program;
• Ensure all work practices comply with company safety policy and WSH Act;
• Advise on work plan / Risk Assessment / safe work procedures;
• Ability to identify problems and provide solutions;
• Able to lead fellow colleagues and inculcate them towards safe work culture;
• Compile all relevant report and records, carry out daily safety inspection;
• Prepare and submit weekly safety report as required by management and clients;
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit, and
• Other EHS duties assigned by the Project Manager.

· Physically fit and healthy, hardworking and driven.

· Positive attitude, self-motivated, initiative and responsible.

· Firm but reasonable individual.

· Good communication and interpersonal skills.

· Able to work independently and as a team.

· Remuneration shall commensurate with qualifications and experience. Basic salary: S$4,000.00 to S$8,500.00, plus allowances.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.