We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as Guest Services Officer (Front Office) in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. Reporting to the Assistant Rooms Division Manager, we’re looking for someone who:

• has a passion for the hospitality industry
• is willing to go the “Extra Mile” in order to exceed guests’ expectation
• is a great team player
• is able to work on a rotating roster

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefit
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

~ 5 days work week, Monday - Friday 9am - 6pm

~ Location: Tanjong Pagar

~ Audit experience is a must

~ 6 months contract and convertible to permanent

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Maintain and review financial records.
• Ensure compliance with accounting and tax laws.
• Prepare budgets regularly.
• Monitor expenditure and profits and providing reports.
• Evaluate internal management systems, procedures and risks in order to provide recommendations.
• Managing business accounts and preparing financial statements.

Requirements:

• Previous working experience as an Accounting Officer.
• Knowledge and competency in accounting principles.
• Proficiency in management systems.
• Administration skills.
• Proficiency in MS Excel and other accounting software.
• A degree in Accounting or similar.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

• Industry/ Organization Type: Education
• Position Title: Administrative Officer
• Working Location: Bencoolen
• Working Hours: 5 days (Mon to Fri: 8am – 5pm/9am – 6pm)
• Salary Package: Basic salary $2,500 - $3,500 + Performance Bonus
• Duration: Permanent/Part-Time

Key Responsibilities

• Handle walk-ins, telephone and email enquiries.
• Promote centre courses sand provide course consultation to prospective clients.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to clients and course registration matters.
• Responsible for enrolment daily.
• Follow up on sales enquiries.
• Communicate with instructors, coordinators and clients on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by manager.

APPLY NOW!!!

• Minimum GCE O' Level or any related educational level.
• Proficient in Microsoft Office and adept with technology.
• Flexi working hours.
• Those can start work within short notice would be advantage.
• Full-Time & Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71386 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Summary:

• Location: Gul Circle
• 5 days / Office Hours
• MNC with good career opportunities

Responsibilities:

• Conduct quality checks on incoming, in-process, and outgoing goods across all production lines.
• Perform sample testing to ensure product standards.
• Make decisions on product approvals.
• Establish product quality standards and guidelines.
• Carry out visual quality checks at line output.

Requirement:

• Candidate with relevant experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (R22109579)

EA License No: 20C0358

Bakery Laboratory Pte Ltd is a dynamic and innovative baking raw materials supplier & manufacturer that prides itself on delivering exceptional service in supplying baking ingredients to local clients and ASEAN.

What you'll do ...

Supervise all business processes involving compliance and regulations.

• Food Safety (HACCP/BRC/SQF), Manufacturing and Workplace Safety (GMPs/OSHA),

• Monitor and interpret applicable laws, regulations, and industry standards.

• Ensure organizational policies, practices and records are compliant with relevant requirements.

• Knowledge of certification requirements regulations and compliance monitoring activities to effectively perform duties that support the company compliance programme.

Develop and implement regular internal auditing and reporting.

• Lead or co-lead recurring internal audits to ensure compliance with laws, requirements and regulations. Prepare reports and documentation to proactively identify and address compliance risks.

• Prepare detailed reports on audit findings, highlighting areas of non-compliance; recommending corrective actions; and working with relevant team leads to ensure the timely implementation of corrective actions.

Prepare for and lead the company through audits and inspections.

• Take ownership of building a company culture that is audit- and inspection-ready any time, any day.

• Proactively research updated regulatory guidelines and best practices; revise and implement updated compliance procedures as appropriate.

• Establish and implement training programs across teams to ensure employees are aware of all regulatory requirements,and are consistently adhering to internal policies.

Communication skills:

• Strong communication skills to provide clear and actionable guidance on compliance matters to all levels of the organization, including senior management.

• Experience drafting reports and communicating audit findings to internal and external stakeholders, regulators, or clients.

• Ability to present complex compliance issues to non-compliance professionals in a way that is easily understood.

Investigative and problem-solving skills:

• Proven ability to investigate compliance breaches, non-conformities, or internal violations and develop corrective action plans.

• Excellent problem-solving and analytical skills to resolve regulatory and compliance challenges.

Way of working:

• Continuous improvement mindset and approach to everyday operations.

• Exceptional attention to detail and a proactive approach to identifying and mitigating compliance risks before they materialize.

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields

• At least 2-3 year working experience

Our client, a well-known company is looking for candidates for the position of Safety Officer.

RESPONSIBILITIES

• Managing WSH for the company
• Reporting directly to senior management on safety related matters and improvements
• SHMS internal audits based on requirements
• Technical discussions pertaining with consultants including Professional Engineers on various addition and alteration works pertaining to structures and fire safety related matters
• Manage Emergency Response Plans and ERT for the company
• Regular on-site inspections to identify lapses and propose corrective actions
• Prepare/Review Safety plans, Risk assessments and Safe work procedures
• Upkeep Change Request Documentations and Management of Change
• Trainings and Organizational Development
• Lead investigations on near misses, incidents and accidents and implement CAPA to prevent re-occurrences.
• Conducting of emergency response drills and table top exercises as per SCDF requirements

REQUIREMENTS

• Registered Workplace Safety & Health Officer (WSHO) with MOM is a must.
• Degree or diploma in Engineering, Management, or equivalent
• Minimum 1 year working experience as a HSE officer
• Experience in Food/Manufacturing is preferred.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $3,170 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Respond to and report complex safety and security incidents; assist in evacuations when necessary.
• Oversee security systems, including alarms, fire control, lift, and car park systems.
• Ensure smooth traffic flow by following the Road Traffic Act.
• Monitor CCTV and alarm systems, ensuring evidence is preserved.
• Support law enforcement and issue summons when needed.

APPLY NOW!!!

• Valid PLRD license.
• 3-5 years of security experience.
• Good leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to manage emergencies and stress effectively.
• Good observational and analytical skills.
• Skilled in using security systems and technology.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71786 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position: Safety Officer (Reporting to: Project Manager)

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week (candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
• Location: Dormitories / Seletar North Link, PPT Lodge, [Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Property Officer

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Sea Horizon Condo (Pasir Ris)
• Salary Range: $2600-$2900

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

1. 5 years of experience in Enterprise IT/Network or compliance work and overall experience of FSI industry.
2. Good knowledge on Enterprise Network, familiar with Firewall/Router/Proxy/ and so on. Certification on network will be a plus, such as CCNA, CCNP or other equivalent network certificate.
3. Familiar with ITSM process, change management, execution & delivery, gap analysis, vendor assessment & management and stakeholder communication.
4. Familiar with Compliance and due diligence related work.
5. Proficient in audit workpapers, documenting audit tests and findings.
6. Proficient in establishing internal control systems for audit programs.
7. Ability to adapt, resourceful & dynamic with strong interpersonal, communication & problem-solving skills.
8. Superior written and verbal communication skills with attention to detail.
9. Able to manage and update knowledge management systems in line with the quality standards, procedures, and process changes.
10. Organise quality audits, identify training needs and analyse results to support the wider operation.
11. Regular testing, monitoring, reporting and sharing data driven insights with the relevant stakeholders.
12. Cross-departmental collaboration.

Job Description

1. Assist to prepare the schematic design drawings for client’s review and approval.
2. Assist to prepare drawings for the various stages and tender drawings.
3. Assist on submission to the relevant government authorities.
4. Undertake other tasks that may be required by Project Architect in co-ordinating technical matters.
5. Assist in the monitor of the progress of drafting works for the various projects, check and monitor the status of the various competent authorities’ submission/compliance and application
6. Assist in the preparation of the necessary forms, calculations, letters and documents in other forms.

Job Requirements

• Minimum 1 year experience, fresh graduates may apply
• Proficient in AutoCAD/Sketchup/Revit/Photoshop
• BIM working knowledge
• Proficient in Microsoft Word/Excel/Powerpoint

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Credit Officer/ Loan Officer
• Working Location: Chinatown
• Working Hours: 5.5 days (Weekdays - 11 am to 7 pm; Weekend 12 pm – 6 pm)
• Salary Package: Basic + Commission
• Duration: Permanent Role

Key Responsibilities

• Assist walk-in applicants with loan applications, collaborate with business partners, and utilize external resources for referrals.
• Evaluate loan applicant eligibility and creditworthiness before proceeding with approvals.
• Efficiently process transactions such as loan drawdowns, rollovers, rate fixings, billings, repayments, and fee collections.
• Support remittance and deposit placement activities.
• Conduct AML screenings and manage pre and post-transaction handling.
• Respond promptly and accurately to queries from internal and external stakeholders.
• Maintain accurate and comprehensive records of all loan files.
• Perform daily reconciliations, audit confirmations, and compile management and regulatory reports.
• Execute additional duties as required.

APPLY NOW!!!

• Diploma/Degree in Business, Finance, or a related field.
• Minimum of 2 years experience in Loan Operations or Credit Administration.
• Solid understanding of financial regulations, industry guidelines, and best practices.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67891 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 26 days per month (7-7/8-8, morning/night shift)
• Salary Package: Basic Salary $2,870 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Screen people, staff, and vehicles entering the premises; conduct property checks for safety.
• Patrol areas to prevent theft and monitor for signs of fire, smoke, or leaks; ensure security systems and exits are secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing access for visitors and staff.
• Respond swiftly to alarms, fire incidents, and emergencies, including medical and criminal situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and secure all areas, including loading bays, when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior security experience is preferred.
• Good observational and communication skills.
• Ability to handle emergencies and stress calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71785 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written
• Customer-focused with a genuine passion for helping people
• Basic computer proficiency
• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience in healthcare would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]