Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Pasir Panjang

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $3,450 per month

Contract duration: 7 months

Job descriptions:

• Assessment of Data Breach Notification cases and submission of the reports
• Administrative support (e.g. logging of cases in system) for Data Breach Notification Cases
• Assist in preparation of case and complaints data for monthly and ad-hoc management reports
• Assist in ongoing GenAI Project (implementation of GenAI tool for case assessment and Investigation Report Summarization)

Job requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Preferably with experience in report writing.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

• Central-North location
• 5 days work week
• Excellent career progression
• Attractive employee welfare benefit
• Regional projects spanning from Singapore to China, Bhutan, and Cambodia.

Responsibilities:

Reports directly to the Managing Director. You are to serve as Qualified Person and manage a team of engineers to ensure safe structural/ geotechnical design and excellent delivery of service to clients.

• Serve as Qualified Person (QP) and responsible for PE endorsement for projects assigned
• Responsible for the profitability and cost efficiency of your team
• Project coordination/management
• Lead projects and attend meetings
• Supervise and inspect construction works.
• Managing and supervising technical/site staff and administrative functions of the projects.
• Provide guidance and manage engineers in the team to ensure on-time and accurate delivery of service.
• Check critical design calculations and specifications of the project prior to approving all C&S related documents and drawings produced in the projects prior to submission to regulatory authorities.
• Able to be hands-on to carry out detailed analysis and design of civil, structural, and geotechnical works
• Able to be hands-on in preparing design calculation reports and structural drawings for authorities' submissions;
• Able to coordinate with various stakeholders such as clients, consultants, and contractors for projects

Requirements:

• Degree in Civil/Structural/Geotechnical Engineering or its equivalent
• Local design experience in C&S engineering work & conversant with Singapore Building Codes and Practices
• Familiarity with engineering software (e.g. Tedds, StaadPro, Prota, Etab) and submission procedures to regulatory authorities
• Strong report writing skills to prepare and furnish reports
• Registered with Singapore PE Board as Professional Engineer
• Willing to sign as signing QP

We regret that only shortlisted candidate will be notified.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

PRIMARY DUTIES AND RESPONSIBILITIES:

• Manage and oversee operations of the laboratory in Singapore and Malaysia (including employees and sales), develop and achieve company plans, goals and budgets for the tesing laboratory and inspection. Improve process efficiency; expand testing capability and capacity to cope with the business needs.
• Establish appropriate testing programs for new and non­traditional business.
• Travel to ASEAN countries (Malaysia, Thailand and Vietnam) and China to develop business for buying office, agent and local factories.

PRINCIPLE ACCOUNTABILITIES AND RESPONSIBILITIES

1. Responsible for the Profit & Loss, Growth and Sustainability of the Company.
2. Plan, propose and implement the development of new products and services to increase market share. Assure monitoring of the overall company service portfolio.
3. Provide technical consultation and training for clients in the area of product quality, testing package development and safety regulation.
4. Drive profitability through increasing sales and controlling costs whilst maintaining company operating cost
5. Lead the QA team in internal and external lab accreditation process.
6. Communicate with clients (local and overseas), solving the technical problems and handling complaints. Align the technical interventions with the needs of the clients
7. Ensure standards of testing, service quality, selection and usage of equipment and tooling, and employees performance are maintained to the highest possible level.
8. Implement and ensure the company Health and Safety Policy is met at all times. Provide resources (financial and others) for the establishment, implementation and maintenance of the I4SE system
9. Oversee talent development and succession planning, leading and coaching both direct and functional reports in sales and business development teams to achieve strong revenue growth and operating results.

Assistant Manager ( Surgical & Specialised Services ) - Healthcare

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years' work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Requirement:

• Able to work independently and team player
• Passionate in healthcare and interest to provide patient care/service.
• Good interpersonal and communication skills
• Good customer-fronting and customer service kills
• Applicants with no experience working in Dental clinic but are willing to learn are welcome to apply

Job Description:

• Assist dentist in all dental procedures
• Prepare the operating room, disinfect dental equipments and restocking of dental supplies/materials in advance prior to the procedures.
• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, take care of clinic inventory
• Perform Admin duties such as maintaining clinical records, filing, etc.
• Maintain overall Hygiene standard. Clean, disinfect and sterilize instruments and equipment.

Interested applicants may send in their detailed resumes in MS Word to [email protected]

Do indicate on the email subject title: DA-120 for faster processing.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1106648 | www.itcspl.com

The Cyber Threat Intelligence Analyst will be responsible for identifying, analysing and disseminating actionable threat intelligence to support the organisation’s cybersecurity posture. This role involves evaluating external cyber intelligence sources, correlating data and synthesising this information to provide insights into the threat landscape facing the organisation.

Key Responsibilities

• Monitor open-source and restricted channels for relevant threats, vulnerabilities and indicators of compromise.
• Assess exposure and impact through vulnerability and configuration information.
• Analyse malware, phishing campaigns and network intrusions to identify threat actors’ tactics, techniques and procedures.
• Develop and maintain threat profiles on adversary groups, detailing their objectives, capabilities and methods of operations.
• Create and disseminate threat intelligence reports to internal stakeholders, including executive summaries suitable for non-technical audiences.
• Work closely with the cyber security incident response team to provide real-time analysis during active security incidents.
• Collaborate with external partners, industry groups and government agencies to share intelligence and best practices.
• Monitor external attack surface and security posture and work with asset owners to remediate the findings.

Qualifications

• Diploma or Bachelor’s degree in Computer Science, Information Technology, Information Security Management or a related field.
• 3-5 years of experience in cybersecurity, with a focus on threat intelligence, incident response, vulnerability management or a related area.
• CISSP, CISM, GCTI certified.

Competencies

• Hands-on experience on threat intelligence platforms, EASM, SPM, SIEM and vulnerability assessment tools.
• Working knowledge on frameworks, best practices, industry standard scoring models such as MITRE, CIS, CVSS, EPSS.
• Strong written and verbal communication skills, including the ability to present complex technical information in a clear and concise manner.
• Proficiency in one or more programming languages (Python, PowerShell, etc) is a plus.

Responsibilities:

• Ensure the implementation and compliance of QHSE Management Systems with local regulations and global standards.
• Drive QHSE objectives, manage corrective and preventive actions, and support continuous improvement initiatives.
• Oversee QHSE certifications, lead training programs, and conduct internal audits and risk assessments.
• Support customer QHSE meetings, industry certifications, and external audits, ensuring all requirements are met.
• Manage supplier evaluations and maintain a list of approved suppliers for quality and compliance.

Requirements:

• Minimum 3 years of experience
• QHSE internal auditor certified
• Experience in ISO 9001, ISO 14001 and ISO 45001

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects. Complete records, reports and other duties as required and assigned.

Responsibilities:

• Reporting to the Centre Manager, the Admin Assistant will perform administrative and customer service support for security, carpark, fire safety, equipment maintenance, and other projects.
• Complete records, reports and other duties as required and assigned.
• Receive residents, visitors, tenants, contractors, workmen, etc. and provide directions and general assistance.
• Perform all office administrative duties, including filing of all correspondences, storing and retrieval of old files and records and keeping and updating tenant records.
• Receive telephone calls and direct callers to the appropriate officers and provide available information, where required.
• Assist in compilation of monthly and quarterly reports and to ensure timely submission.
• Preparation of circulars, letters, reports and other documents assigned expeditiously.
• Catalog and keep records of all necessary information, documents, etc.
• Making requisition of management office stationery and maintain inventory.
• Handle all inward and outward correspondences.
• Manage all facilities’ booking.
• Other administrative support and ad-hoc duties as assigned.

Requirements:

• N/ O levels or other relevant professional certification.
• Experience in Property Management/ Real Estate industry is a strong advantage.
• Good interpersonal and communication skills
• Meticulous to ensure administrative accuracy
• Well versed in Microsoft Office
• Open to work 5.5 days

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Account Assistant (Accounts Payable)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8 am – 5.30 pm
• Salary Package: Basic up to $3,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage complete or partial accounts (Accounts Payable)
• Perform bookkeeping and data entry tasks
• Process payments related to supplier invoices and cheque issuance
• Ensure the accuracy of account codes and cost center allocations
• Review Accounts Receivable Aging report and investigate outstanding balances
• Assist with month-end closing procedures
• Prepare monthly statements and send reminders to customers
• Perform other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Finance/Accountancy or equivalent
• 1-2 years of relevant experience in Accounts Payable
• Proficient in Ms Word, Excel spreadsheet

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69366 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is an FMCG goods wholesaler in Singapore.
Company transport is provided in Tuas MRT.

• Support in the monthly stock take of finished goods.
• Process delivery orders and inventory update.

Requirements:

• At least 2 years of warehousing experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description & Requirements

- Need to operate cashier system for Payment transaction and dispense icecream + pack pastries for customers when they buy over the counter. Training will be provided.

- Simple baking required. Training will be provided.

- Required to work either Sat or Sun - 10am to 7pm.

- 3 to 4 days a week.

- food hygiene cert preferred.

- Friendly personality.

- Hat/apron/mask provided.

- Must communicate in English and able to read English too.

Hourly rated at $10+/hr with incentive if sales hit quota.

Job Description & Requirements

1. Assist the accounts, purchaser, sales support in data entry

2. Assist in filing daily records, generating invoices

3. Assist in stock take, printing labels for production etc

4. Assist in answering telephone call queries

5. Any other ad hoc duties as assigned.

6. Assist in admin jobs as and when management assigns along the way.

Responsibilities:

• Prepare meals (Breakfast, Lunch and Tea break) according to the menu of the centre

• Serve food to the children

• Cleaning and washing of kitchen pantry, kitchen utensils and dining area and chairs

• Maintain cleanliness and hygiene of kitchen/dining areas

• Follow food preparation instruction as given

• Assist with cleaning duties when the cleaner is away

Requirements:

• Experienced and comfortable in similar roles preferred

• Able to work independently

• Require Food and Hygiene Certificate

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

Work Arrangement

• Days: Monday - Friday
• Time (Regular day): 12pm - 7pm
• Time (MOE holidays): 7am - 7pm (shifts available)
• Location: Bukit Timah Plaza / Thomson Plaza
• Commitment: minimum 3 days a week, minimum of 6 months (Jan 2025 to June 2025)
• Hourly Rate: $12 - $15 / hr

Job Description

• Supervise students with their daily routines, including meal time, homework supervision, academic learning and recreational activities
• Provide care, guidance and support to primary school children outside of their school hours
• Assist the main teacher with classroom management
• Assist in organising and delivery of holistic programmes (both indoor and outdoor)
• Create a safe, nurturing and positive learning environment for students
• Accompany children home on the school bus after school
• Other adhoc duties as required

Job Requirements

• Min. Diploma in any discipline
• Able to coach primary school subjects adequately
• Strong communication skills
• Genuine interest towards guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment setting would be an advantage

To submit your application, you can also drop us an email ([email protected]) with the position that you are applying for and a copy of your resume.

We regret to inform that only shortlisted candidates will be contacted.

生活老师 1名 薪资：4000-7000

一、工作内容

1.负责陪同接送2名学生去学校，培训班或其他的日常出行。

2.负责孩子的日常生活相关事务。

3.工作时间：周一至周五：12：00-8:30；周末9:00-6:00。周一到周五休息一天

二、岗位要求：

1.性格开朗，有耐心，有带孩子的经验；

2.从事过教师行业者优先，刚毕业的大学生优先。

Child Care Assistant (1 Position)

• Salary: 4000-7000 SGD
• Job Responsibilities:
  Accompany and transport 2 students to school, training classes, or other daily outings.
  Handle the students' daily life-related matters.
  Working hours: Monday to Friday, 12:00-8:30 PM; weekends 9:00 AM-6:00 PM. One day off from Monday to Friday.
• Requirements:
  Cheerful, patient, and experienced in taking care of children.
  Experience in teaching preferred; recent graduates are also preferred.

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

Our client is a leading provider of maritime energy solutions.

• Support in the management and documentation essential for STS (Ship to Ship) operations, which include but are not limited to certificates, permits, and reports.
• Manage and maintain STS records, including transfer logs and regulatory filings, ensuring compliance.

Requirements:

• Diploma in Maritime Business or equivalent.
• At least 1 year of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for a detail-oriented and proactive Finance Assistant. You will support the financial department by managing daily accounting tasks, maintaining financial records, preparing reports, and assisting with budget planning and tax preparation. This Junior role also involves working with various teams within the company, particularly around subscription management. This role is remote and not restricted to any specific country.

Job Description:

• Update Financial records: Maintain and update financial databases and spreadsheets with daily transactions.
• Prepare Financial Statements: Assist in the preparation of monthly financial statements and reports.
• Invoice Processing: Collect and record invoices received via email, process and reconcile them with company and bank accounts.
• Budget Support: Support the periodic planning and tracking process for the budget.
• Tax Preparation: Assist with gathering information for accountants to ensure timely tax filing and compliance activities.
• Accounts Payable/Recivable: Record accounts payable and receivable, following up with clients, suppliers, and partners as needed.
• Administrative Support: Assist during budget preparation and participate in quarterly and annual audits.
• Company Teams Support: Work with various teams to guide them on administrative tasks, ensuring smooth documentation and fund flow, so they can focus on their core responsibilities.

Job Requirements:

• Trustworthiness and discretion when handling confidential information.
• Flexibility to learn new processes and systems as they are adopted by the company.
• A solid understanding of accounting and bookkeeping procedures.
• Advanced MS Excel skills and familiarity with accounting software (e.g. Quickbooks).
• Stong organisational and time-management abilities.
• Attention to detail and the ability to spot numerical errors.

Preferred Skills:

• QuickBooks Online (QBO) experience
• Knowledge of foreign exchange processes
• A BSc degree in Finance, Accounting, or Economics
• 3-4 years of experience as a Finance/Accounting Executive, or in a similar role

About the Company:
A renowned global luxury brand, celebrated for its exceptional craftsmanship, innovation, and timeless designs. With a rich heritage of excellence, the company has established a strong presence in the Asia-Pacific region.

Role Overview:
The Assistant Manager of Compensation & Benefits (C&B) will be integral in managing and refining the company’s compensation and benefits strategies. This role involves overseeing the end-to-end C&B portfolio, conducting reviews, and redesigning programs to improve employee engagement, satisfaction, and retention. You will work closely with leadership to ensure the company’s offerings remain competitive and comply with legal requirements.

Key Responsibilities:

• Lead and manage the execution of C&B processes, from salary benchmarking to incentive structures, ensuring alignment with business goals and industry standards.
• Conduct regular reviews and analysis of compensation programs, proposing adjustments to ensure competitiveness and alignment with company objectives.
• Oversee the management of employee benefits programs, ensuring they meet employee needs and are structured effectively.
• Stay updated on market compensation trends and provide insights for improvements to the compensation and benefits structure.
• Work with the payroll team to ensure the timely and accurate processing of salaries, bonuses, and benefits in line with company policies.
• Contribute to the development and implementation of C&B policies, ensuring compliance with internal standards and legal regulations.
• Foster clear communication of compensation and benefits offerings to employees, enhancing understanding and engagement.
• Prepare regular reports on compensation trends, budget analysis, and headcount costs for senior leadership.
• Manage or support C&B-related projects, ensuring deadlines, budgets, and quality standards are met.

Key Qualifications:

• 3-5 years of experience in Compensation & Benefits, with a strong focus on managing end-to-end C&B processes.
• Experience in luxury goods, fashion, or related industries is a plus.
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Additional certifications (e.g., CCP, GRP) are advantageous.
• Strong analytical skills and proficiency in data analysis and reporting.
• Familiarity with compensation management tools and HRIS systems.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of global C&B trends and regulatory requirements.
• Strong attention to detail, problem-solving abilities, and a high level of integrity and professionalism.

Assistant Inventory Executive

Working Day: Mon to Fri & Alt half Sat

Working Hours: 8am – 5pm & 8am – 12pm

Salary: $2000 - $2500 + OT

Location: Sungei Kadut Way

Job Responsibilities

• To maintain a proper and accurate record of stock inventory inclusive of inventory check and stock count.
• Coordinate with all related departments in all inventory issues.
• Undertake all calls on stock enquiries.
• To prepare and submit all required inventory reports
• Carries out routine checks on stock items and reports missing/damaged items (For ISO purpose)
• To perform overtime as and when require
• To undergo cross training in inventory within warehouse
• Undertake any other duties assigned by the Warehouse Manager/Assistant Manager
• Prepare packing list for shipment purpose (Export)

Requirements

• Possess Secondary / “O” level
• Preferably with 2 years of relevant experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Provide day-to-day departmental/project support activities, such as managing study supply inventory and orders, shipping, filing, faxing, etc.;
• Coordinate and provide minutes for department/project meetings or conference calls;
• Conduct quality review of documents;
• Maintain databases/spreadsheets and compile reports; and
• Perform other tasks as needed.

Qualifications

• Minimum Diploma and above;
• Some experience in an office setting is preferred;
• Excellent organizational and prioritization skills;
• Knowledge of Microsoft Office; and
• Great attention to detail and excellent oral and written communication skills

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Healthcare organisation looking for an Assistant Manager/Senior Executive for Compensation

Your new company

A leading healthcare organisation is looking for an assistant manager to join their compensation team to drive organisation-wide compensation initiatives and practices to ensure competitiveness for staff retention and organisation growth. This key role will cover the full spectrum of compensation initiatives and work alongside an experienced team to collaborate with different stakeholders to manage manpower planning and budgeting.

Your new role

The Assistant Manager, Compensation, is responsible for managing the full scope of compensation functions, ensuring accurate and timely compensation processes, and providing analytical support to inform business decisions.

Key Responsibilities:
1. Compensation Analysis and Reporting: Prepare reports, conduct compensation analysis, and provide insights to support business decisions.
2. Annual Manpower Budgeting: Participate in annual manpower budgeting exercises for organisation HQ and departments.
3. Compensation Exercises: Administer and support annual compensation exercises, including salary reviews and surveys.
4. Collaboration and Stakeholder Management: Engage with HR and Finance teams to support compensation needs and ensure seamless processes.
5. Data Management and Reporting: Prepare monthly and yearly accruals, and generate reports from SAP HRIS.

What you'll need to succeed

1. Professional Experience: Minimum 2–3 years of experience in large organizations, with a preference for compensation experience.
2. Advanced MS Office skills, including Excel (pivot tables, formulas), Word, PowerPoint, and other applications.
3. Excellent verbal and written communication skills.
4. Proven collaboration and teamwork abilities.
5. The ability to work independently and manage multiple tasks effectively.

What you need to do now

If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected].
Alternatively, if this job opportunity is not relevant to you, feel free to share with me your updated CV to have a confidential discussion on the relevant openings based on your skill sets and expertise.

EA Reg Number: R22106377
EA Licence Number: 07C3924 | Company Registration No: 200609504D