The HR Generalist for this role will run the daily functions of the HR Department including hiring and interviewing, administering pay, benefits and enforcing company policies and practices

Main Accountabilities

· Conduct and facilitate talent acquisition process

· Evaluate and implement HR polices and procedures

· Perform annual appraisal exercise

· Review and propose annual salary increment against market practices

· Manage monthly payroll, interbilling, income tax and CPF submission

· Adminster government related claims

· Apply, renew or cancel work pass for foreign employees

· Handle all HR related surveys conducted by local authorities

· Identify and propose HR initiatives align with market changes

· Source appropriate training programmes for employees

· Maintain employees and all HR related files in the HR drive

· Review and update handbook to reflect current practices and new policies

· Any other duties as assigned by supervisor

Qualification & Experience

· Minimum diploma with 2 years of related experience in human resource role

· Strong understanding of HR practices and knowledge of MOM regulations

· Excellent interpersonal and strong organisational skills

· Excellent verbal and written communication skills

· Reliable, independent and detail-oriented

· Understanding of strategic HR policies and procedures

· Ability to act with professionalism and handle sensitive information with discretion

· Strong analytical and problem solving skills

Working Location: United Square Office Tower

The jobholder supports the organisation in a range of communication activities such as media relations, event staffing, marketing and projects. The jobholder must be comfortable in providing communication consult, lead media relations, and publicity efforts for events.

The jobholder must ensure consistent messaging and communication of MENDAKI’s image and position to internal and external stakeholders. This includes crafting communication materials, pitching human-interest stories and profiles as well as to facilitate media queries.

Lastly, the jobholder must manage interview requests and provide staffing for spokesperson(s) including but not limited to political office holders, members of parliament, MENDAKI leadership team, beneficiaries, volunteers and participants.

Key Responsibility Areas

Media Relations

• Develop and implement communication activities to increase the publicity of MENDAKI's events, programmes and services
• This includes but not limited to develop media angle, key messages/narratives, draft communication materials such as media release and information sheet, as well as to facilitate interviews, and track coverage
• Ensure consistent messaging and communication
• Support the organisation’s media relations with various media partners including government agencies across different media agencies and channels
• Profiling human-interest stories through media pitching
• Work with departments to prepare communication materials such as
  administrative programme, speeches and/or talking points, social media posts, media releases, identify human-interest stories
• Lead media officer to support MENDAKI departments such as School Ready, HR and IT

Communication Projects

• Support editorial collaboration with media partners
• Support publicity efforts for digital projects with government agencies

Requirements

• Degree in Business, Marketing or Mass Communication
• 2 years of relevant experience in public and/or media relations
• Good written, verbal, analytical and interpersonal skills
• Meticulous with attention to details
• Strong digital marketing communication and social media
• Ability to manage multiple projects within tight timelines
• Proficiency in Microsoft Applications

Job description

Responsibilities

> Prepare daily billing reports

> Prepare & tally sales commission

> Filing of document

> Professionally represent the company with integrity and honesty

Requirement

> Ability to work in a team with a strong willingness to learn

> Excellent communication and presentation skills

> Excellent in Excel & Google Sheet

> Able to manage multiple deadlines

> Optimistic and possess a “Can-Do” attitude

> Must be able to start work immediately

Working hours: 9am - 6pm (include one hour of unpaid break)

Monthly salary is calculated based on $16/hour rate for full month.

What’s the job?

To be responsible for generating leads and meeting overall goals. Duties will include sales presentations and product demonstrations, as well as negotiating and confirming orders with potential clients. You will also need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills.

Your day to day

• Answer all enquiries with confidence and knowledge through phone or email

• Making sales call and taking initiative to follow up on all leads consistently

• To propose and negotiate with client base on their requirement

• To present the physical mooncake box with demonstrations to client and go through customisation

• To liaise with supplier on artwork and detail of hotstamping once order are confirmed (quantity, date, colour)

• To ensure Master-list is updated with necessary details all the time

• File in E-store orders/any redemptions accordingly base on collection/delivery date

• Update and share daily revenue pace

• Conduct regular competitor survey

• Ensure all orders are charge accordingly into micros and tally with PM account

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different levels.
• Strong project management and time management skills
• Possess strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

Job Responsibilities

• Handle complete set of accounts
• Must be able to do AP and AR
• In charge of the Accounts Department
• Bank reconciliation
• P & L and Balance Sheet
• Accounts schedule
• Call debtors for payment, prepare debtors' aging report
• Knowledge of different mode of receipt of payments via a different gateway, Visa, Nets, Giro etc
• Issue of invoices, quotations and order processing
• Experience in handling retail outlets accounts
• Handle year-end stock take and audit queries
• Provide accounts/admin assistance to the Accounts/Admin Dept.

• To handle external accounting jobs from various industries
• Responsible for maintaining complete set of accounts
• Minimum 2 years experience with accounting firm
• Financial management and monthly/quarterly accounting jobs for clients
• Timely preparation of clients’ year-end accounts and submission of management reports
• Prepare quarterly GST schedules and responsible for quarterly GST submission
• Multi-task and work independently with initiative, whilst maintaining communication on the status of accounting jobs

Requirement:

• Diploma or degree in Accountancy, ACCA or Business Studies
• Proficient in Microsoft Office applications
• Good knowledge of QuickBooks and accounting software advantaged
• Good communication, analytical and problem-solving skills
• Ability to handle deadlines with commitment
• Hardworking and positive attitude, with the ability to work as a team or individually
• Strong interpersonal and client relationship skills

If you possess the above qualities, we would like to hear from you. Career advancement and attractive remuneration offered to candidates with relevant qualifications and experience. Please email your resume with current and expected salary and copies of academic certificates together with a recent photograph to: [email protected]

(We regret that only shortlisted candidates will be notified)

Company Overview:

• Rolo Robotics is a Singapore based deep tech robotics and automation start-up. It aims to solve the labour and consistency challenges for the Food industry at scale by creating robotic solutions to be utilised at scale.

Position Overview:

• We are seeking a dynamic and detail-oriented Finance and Administration member to join our team. This role is crucial for ensuring the smooth operation of our financial activities and administrative functions.

Responsibilities:

Financial Management:

• Manage day-to-day financial transactions, including accounts payable and receivable, expense reimbursements, and invoicing.
• Prepare and maintain accurate financial records, including general ledger entries, bank reconciliations, and financial reports.
• Liaise with external parties, including vendors, clients, and financial institutions, to address and resolve financial inquiries.
• Support the preparation of financial statements and tax filings in compliance with regulatory requirements.

Administrative Support:

• Oversee office administrative tasks, including coordinating meetings, and handling correspondence.
• Maintain organized filing systems for important documents, contracts, and records.
• Assist in HR-related tasks, such as onboarding new employees, managing employee records, and coordinating employee benefits.
• Procure office supplies and equipment as needed, ensuring cost-effectiveness and quality.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in finance and administration roles.
• Proficiency in financial software and tools, such as Excel, and finance systems.
• Strong analytical skills with the ability to interpret financial data and generate insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on accuracy and precision.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Commitment to maintaining confidentiality and integrity in handling sensitive information.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous.
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

1. Management of Rewards queries from HPB Mailbox/Hotline
2. Management of rewards adjustment
3. Ops Admin Management
4. Marketing Support
5. Site Visiting

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience, preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills,
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• 3 days in office / 2 days work-from-home
• Only Singaporeans are welcome to apply for this role.

Working Hours

• Mondays – Thursdays: 8.30am to 6.00pm including 1 hour for lunch
• Fridays: 8.30am to 5.30pm including 1 hour for lunch

Job Responsibilities:

• Maintain and keep the kitchen area clean and odour free at all times

• Ensure proper garbage disposal of the kitchen.

• Wash kitchen equipment (e.g. plates, utensils and etc).

• Ensure proper dish washing process and maintenance of the equipment.

• Assist in operations during events with clearing and dishwashing.

• Clearing and wiping of tables, cleaning floors, walls, shelves, toilet and filters.

• To carry out any other duties and responsibilities as assigned by the Chief Steward and Executive Chef.

• Ensure a clean and tidy environment for diners to dine at, in accordance with the company standards and sanitation / health regulations.

Job Requirements:

• Applicants without experience are encouraged to apply as training provided.

• Must be physically fit

• Able to work effectively in a team environment with least supervision.

• Able to work weekends and public holidays

-Roles & Responsibilities

1. Perform full spectrum of HR duties

2. Full set of accounts for 1-2 small companies

3. Carry out general office administrative duties

-Job requirement

1. Minimum ‘A’ levels / local Polytechnic Diploma

2. Good ‘O’ levels results

3. 1-2 years’ experience in Admin or Hr or Accounting

4. Mon-Fri (in office) at City Hall / Bugis MRT area

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Marketing Sales Executive Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Jenga Corp is one-stop professional services for global finance and fintech business and we wish to hire a Corporate Secretarial Executive.

About the role:

• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;
• Recording and performing of KYC for client onboarding.
• Recording of records into Zoho CRM system.

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

An Executive Engineer holds a key leadership position within the company. This role is multifaceted and requires a combination of technical expertise and strategic thinking.

JOB DIMENSION (SCOPE)

Oversees all aspects of construction projects from inception to completion. Be responsible for ensuring that projects are completed on time, within budget, and according to specifications.

Project Management

• Lead project planning, scheduling, and budgeting efforts.
• Monitor project progress and performance to ensure adherence to timelines and budget constraints.
• Coordinate with architects, engineers, subcontractors, and other stakeholders to ensure smooth project execution.
• Implement quality control measures to maintain high construction standards.
• Address any issues or challenges that arise during the construction process.

Client Relations Management

• Serve as the primary point of contact for clients throughout the project lifecycle.
• Build and maintain strong client relationships by providing excellent service and addressing client concerns.
• Communicate project updates, milestones, and deliverables to clients in a clear and timely manner.

Compliance and Safety

• Ensure compliance with relevant building codes, regulations, and safety standards.
• Implement safety protocols and procedures to protect the health and well-being of workers and site visitors.
• Conduct regular safety inspections and audits to identify and mitigate potential hazards.
• Address any safety concerns or violations promptly and effectively.

REQUIREMENT

• Bachelor's Degree in Civil Engineering, Construction Management, or related field. Advanced degree or professional certification would be added advantage.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, stakeholders, and team members.
• Sound judgment and decision-making abilities, with a focus on problem-solving and conflict resolution.

Accounts/ Admin Executive

Duties and Responsibilities

• Procurement process, raising purchase requisition/purchase order including coordination
• Supplier invoices verification, matching to PR/ PO/ agreement/ billing advice report
• Assist in generating sales invoice including SOA
• Assist with BS Schedule preparation, such as Accruals/ Prepayment
• Support ad-hoc finance admin functions such as supplier’s portal registration, logistic handling
• Participate in other ad-hoc finance functions/projects as assigned

Requirements

• Polytechnic, LCCI beginner or equivalent
• Minimum 2 years’ experience in account executive/ support functions
• Well versed in Excel, Microsoft office. With SAP knowledge is an advantage
• Meticulous, with great attention to details
• Good team player who possesses good inter-personal and written/spoken communication skills
• Ability to multi-task and prioritise, in a fast-pace and dynamic environment
• Highly motivated and willing to accept changes & challenges

JOB DESCRIPTION

• Perform day to day accounting duties, general administrative tasks like filing, keeping records and assuring accurate documents filing.
• Preferably to be able to handle full sets of accounts such as accounts receivables, accounts payables and general ledger functions.
• Liaise with banks on payment and receipts matters. Preferably familiar with Foreign Currency Exchange and Bank Trust Receipt
• Perform monthly bank reconciliation to ensure company book balance tallies with bank statement.
• Assist in month end closing and prepare audit schedules for balance sheet accounts.
• Work with auditor, tax agent and corporate secretary for regular compliances.
• Assist in preparation of monthly Management Report
• Assist Shipping Department with Import/Export Documentations, Purchase Orders/Delivery Orders and Sales Contracts Issuance.
• Work with spreadsheets, sales and purchase ledgers and journals.
• Bookkeeping.
• Data Compilation.
• Provide full support and coordination between Accounts and Shipping Departments.
• Responsible for all other Admin and Ad Hoc Duties when required.

JOB HIGHLIGHTS

• Central Location
• 5 Days Week
• Immediate Vacancy.
• Good Career Development and Great Learning Opportunities
• Friendly Working Environment

JOB REQUIREMENTS

• Good knowledge of bookkeeping procedures
• Familiarity with finance regulations
• Administration Skills.
• Computer Skills-Proficient in Quickbooks and Microsoft Office, especially Excel and Word
• Good Organization Skills
• Good Follow-Up Skills
• Efficient and Meticulous
• Able to Multitask and Independent

EDUCATION AND EXPERIENCE

• Minimum GCE O Level/Diploma in Accountancy or equivalent and/or at least 3 years of relevant working experience

Join our vibrant beauty and wellness centre as a dedicated Customer Service Executive. Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Job Highlights:

· Employee discount

· Flexible schedule

· Performance bonus

· 2 days off per week, 1 day rest on the weekend

Responsibilities:

· Maintain efficient operations at the centre, upholding the highest standards of customer service.

· Oversee and coordinate daily tasks to ensure a seamless centre operation.

· Attract customers through appealing visual merchandising that reflects the essence of the centre.

· Collaborate with team members to boost sales and achieve business targets.

· Efficiently manage and control inventory to meet customer demands.

· Responsibly handle customer inquiries from multiple company communication platforms.

· Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

· 3 to 5 years of experience in retail management and possess a Diploma in any field or relevant qualifications in retail studies.

· Strong commitment to ensuring customer satisfaction and providing outstanding service.

· Proficient in Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with a focus on maintaining the outlet's aesthetics.

If you are passionate about retail operations and have a burning desire to drive the brand forward, this is the perfect opportunity for you! Join our passionate team and embark on an exciting journey in the beauty and wellness industry. Apply now to be part of our dynamic and rewarding environment.

JOB PURPOSE:

Responsible for managing the whole spectrum of the branding and marketing functions as well to work in close liaison with the CEO to develop branding and marketing strategies that support the Board’s overall strategic aims and objectives.

JOB RESPONSIBILITIES:

· Assist in new store opening / closure of restaurant and liaise with contractor and vendors

· To handle all lease negotiations, renewals and administration

· Planning and coordinating the monthly promotion for each brand

· Working closely with the team to create designs of restaurant, menus and promotions

· Working closely with the R & D team on new product development ideas

· Working closely with operation team and outlet for promotion

· Reviews periodically, ie monthly, yearly sales/product mix, expenditure and profitability and develop effective solutions or recommendations to management.

· Understand market and customer and constantly monitor the effectiveness of the company as well as the competitors’ promotional activities and to recommend appropriate remedial actions for improvements.

· Reviews of the marketing plan of the company vis-à-vis the market/consumer/competitor/product, in line with any changes and development taking place and recommend to the Management appropriate changes to improve products and sales.

· Liaise and follow up with the contractor & landlord about the renovation work to ensure complete within the timeline. Quotation, invoice, work schedule, site inspection, shop opening equipment

REQUIREMENTS:

Diploma with specialization in Branding and Marketing with at least 1 year of relevant working experience.

Proficient with MS Office, Power Point

Ability to work independently and coordinate well across all the levels

Being able to be proactive and self-motivated.

Need to travel within different outlets frequently

Good communication skill, interpersonal skills

Job Responsibilities:

• Ensure the smooth implementation and execution of all banquet events.

• Supervise casual labour to ensure service standards and grooming are maintained according to policy.

• Ensure all team members in direct guest contact have full knowledge of the menus for each event.

• Ensure proper handling of food and beverage, equipments, meetings, supplies, crockery, glassware.

• Ensure guest satisfaction by identifying and responding to guest needs.

• Perform report on all events handled.

• Maintenance of respective assigned event space to be in good working condition.

• Team members may be assigned to take on addition roles or other duties in the hotel as and when required by operations’ requirements or business levels.

Job Requirements:

• Minimum 1 to 2 years of restaurant / banquet experience is preferred.

• Positive attitude and team player

• Have good interpersonal skill

• Well groomed appearance

• Service-oriented

• Meticulous with an eye for details

• Able to work in fast-paced environment

• Able to work in a team and independently

• Willing to work shifts

Nearest MRT: Labrador Park
Contract Duration: 8 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 - $3,450 per month

Job Responsibilities:

Partnerships

· Execute partnership team’s day-to-day administrative work such as updating of masterlist, tracking reports, dashboard reporting, marketing clearances with partners, collation of partners’ content for internal stakeholders, Knowledge management e-filing etc.

· Work with marketing team to regularly collate partners content for marketing communications, manage the marketing calendar and artworks for the team etc.

· Coordinate and execute events/ programme requirements with partners and event organiser (EO).

· Coordinate and execute development of events logistics with EO, tracking of the progress and run on-the-day activities plus checks with EO.

· Manage the on-ground activities at events that includes partner and programme management, marketing assets creation etc.

· Manage and compile events’ post-reporting requirements and data tracking.

Secretariat

· Management reporting (dashboards, presentations, written reports etc). Administration of master lists, tracking reports, data reporting, Knowledge Management e-filing etc.

· Project budget, timeline and KPI monitoring and management

· Management of vendors such as Event Organisers (EO), F&B caterers, venues, for events. Coordinate and execute development of events logistics with EO, tracking of the progress and run on-the-day activities plus checks with EO.

· Manage and compile events’ post-reporting requirements and data tracking.

Job Requirements:

· Diploma/Degree in Business Administration/Mass communication

· Experience in project and budget management, business administration

· Good writing and communication skills

· MS Office suite (especially Excel)

· Independent worker

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Perks

5 days work week

mon to fri

14 annual leave

variable bonus

staff discount

birthday voucher

JOB PURPOSE:

Responsible for managing the whole spectrum of the branding and marketing functions as well to work in close liaison with the CEO to develop branding and marketing strategies that support the Board’s overall strategic aims and objectives.

JOB RESPONSIBILITIES:

· Assist in new store opening / closure of restaurant and liaise with contractor and vendors

· To handle all lease negotiations, renewals and administration

· Planning and coordinating the monthly promotion for each brand

· Working closely with the team to create designs of restaurant, menus and promotions

· Working closely with the R & D team on new product development ideas

· Working closely with operation team and outlet for promotion

· Reviews periodically, ie monthly, yearly sales/product mix, expenditure and profitability and develop effective solutions or recommendations to management.

· Understand market and customer and constantly monitor the effectiveness of the company as well as the competitors’ promotional activities and to recommend appropriate remedial actions for improvements.

· Reviews of the marketing plan of the company vis-à-vis the market/consumer/competitor/product, in line with any changes and development taking place and recommend to the Management appropriate changes to improve products and sales.

· Liaise and follow up with the contractor & landlord about the renovation work to ensure complete within the timeline. Quotation, invoice, work schedule, site inspection, shop opening equipment

REQUIREMENTS:

• Proficient with MS Office, Power Point
• Ability to work independently and coordinate well across all the levels
• Being able to be proactive and self-motivated.
• Need to travel within different outlets frequently
• Good communication skill, interpersonal skills and strong in both verbal and written communication

1. Ensure timely preparation of classes

• Prepare course documents, assessment booklets and props.

• Prepare laptop carts, room set up (furniture) according to the course.

• Prepare any special ad hoc requirements for specialised courses or corporate clients.

• Coordinate with Digital OE to ensure pre delivery tasks and classes are ready to start.

• Morning Gemba in the centre (assist trainers and trainees)

• Support coordination of late comer trainees with sales and fulfilment team.

• Handling of all offsite classes

- Prepare course materials, refreshment ordering and attendance list.

- Prepare course documents and props.

- Liaise with courier for delivering and collecting of props, courseware and course documents

2. Ensure timely closure of classes

• Perform batching at end of each class for F2F classes.

• Preparation and printing of hardcopy certificates (selected courses).

• Marking of assessment paper with OMR machine and generate assessment results.

• Upload assessment results and update scores into system.

• Scan assessor evaluations via OMR.

• Submit details of F2F classes as requested by funding agency during audits.

• Liaise with external assessment centres for test results.

• Inventory Management (stationery, props, training equipment & bulk order hardcopy books)

• Maintain tidiness and cleanliness in assessment rooms, classrooms, Trainer’s room and storerooms.

3. Assist Trainers and Trainees on-site.

4. Maintain good customer service relationships at all times.

Position summary statement:

Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established by Pan Pacific Hotels Group.

Primary Responsibilities:

• Coordinate with the Assistant Housekeepers on daily operations. Plan manpower accordingly to hotel occupancy and events, including daily allotment and OT requirements
• Ensure that monthly training plan is done and that training attendance are submitted accurately
• Coordinate with all relevant departments on jobs requiring interdepartmental cooperation
• Ensure that GC/PM rooms are checked and up to hotel standards
• Prepare weekly roster for Assistant Housekeeper, Supervisors and Room Attendants
• Inspect areas daily – public area and rooms
• Inspect all VIP rooms
• Schedule and ensure that sofa, chairs and carpet are put through a cleaning programme
• Ensure that weekly and monthly inventory is done
• Assist with procurement processes and forecasting. Ensuring that we keep within budget and forecast is accurate
• Coordinate with laundry contractor all laundry and linen are being returned timely and accurately
• Coordinate with contractors on pest control, landscaping maintenance, rental of plants, floral arrangement displays.
• Coordinate with public area cleaning contractor to ensure the daily scope of works for public area is being carried out
• Attend meetings scheduled for Housekeeping
• Prepare reports and compile data when necessary
• Counsel, motivate, train and discipline associates when necessary.
• Give recommendations for changes and processes
• Spearhead housekeeping projects for continuous improvement

Guest Satisfaction

• Monitor guest feedback on Trustyou.
• To formulate action/training plan base on feedback
• Retrieve guest profiles and personalise guest experience
• Meeting guest for feedback and handling guest complain where necessary