• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

[What the role is]

Joint Decontamination Operations Department (JDOD) develops capability as well as coordinates and jointly manages the decontamination operations for Chemical, Biological and Radiological (CBR) incidents with other departments and agencies.

[What you will be working on]

You will be part of a team under the Ops Planning and Development Branch of JDOD to develop the operational plans and build up capability for the recovery phase of chemical, biological and radiological agent incidents. You will be responsible for the following:

• Develop the operational plans and methodologies for carrying out CBR decontamination operations in the Recovery Phase

• Conduct regular review on operational plans and SOPs, as well as vendors’ response plans to ensure and maintain high level of competencies & proficiencies

• Explore CBR-related Decon Technologies to enhance decontamination operation

• Explore, review, and develop CBR-related Decon Technology adoption projects on emerging/existing Decon equipment

• Track the development of emerging/existing CBR-related Decon technologies and assess their suitability and effectiveness for local use

• Manage CBR-related Decon capability development projects

• Oversee the operational readiness of the contractors/service providers

• Provide secretariat support for Steering Committee/Working Group Meetings

• Possible to be deployed for CBR Ops scenarios

• You will be working with other government agencies and NEA Division/Dept that would require the ability to manage multiple priorities and stakeholders at the same time.

• Candidates are required to be physically fit to assist in the conduct of CBR training, exercises, and for operational deployment.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Enjoy planning, and applying critical thinking and analytical reasoning in the area of work

• Previous working experience in the areas of emergency response, and HAZMAT/CBR ops experience will be an advantage

• Proficient in Microsoft applications such as Word, Office Excel and PowerPoint

• Willing to take initiative and carry out plans

• Good organisation skills

• Good team player with strong interpersonal skills and possess the ability to see through assigned tasks independently

• Meticulous with an eye for detail

• Self-driven and always ready to strive for improvement

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Joint-Decontamination-Operations-Dept-_JR-10000025796

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min. Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

Please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[What the role is]

We are looking for a highly self-motivated individual to join the Business Intelligence (BI) Team, who have passion for discovering solutions hidden in large data sets and working with stakeholders to improve the many business domains that NEA offers.

[What you will be working on]

In this role, you would also be involved in inter-departmental projects, and be responsible for the following:

• Play a leading role in the Prototyping, Application and Creation of Prescriptive, Predictive and Analytical dashboards and models to support various departments and glean insights from data to make better data-driven decisions. These include (but are not limited to):
  • Identify opportunities for business intelligence and advanced analytics to improve NEA’s operations deployment in the field and decision making at the operations level, as well as enhance financial operation and treasury management
  • Conceptualise/ Apply/ Prototype new/ existing data models for use in NEA
  • Pilot the implementation of such models with departments to support their line of work
  • Operationalise data models (including change management)
• Drive engagement and develop finance transformation workstreams with use of business intelligence and advanced analytics
• Actualise use of business intelligence and advanced analytics solutions identified for each of the finance transformation workstreams
• Build competency in the use of business intelligence and advanced analytics to adopt the new finance operating model
• Work with relevant stakeholders to make available the required platform/tool to support use of advanced analytics solutions related to the new finance operating model
• Understand and work closely with stakeholders to implement innovative and new ways of working (e.g. processes, organisation structures, systems) and leveraging on BI in their work
• Support the usage of technology (e.g. R, Python) to automate data processing and ETL (Extract, Transform and Load) for departments
• Support in establishing and maintaining Data Structure and Data Governance Framework for NEA’s Business Intelligence System (BIS)
• Support enhancements to * Business Intelligence System (BIS). These include (but are not limited to):
  • Gather and understand business requirements from various departments
  • Design and prototype Dashboards
  • Operationalise Dashboards (including change management) with appointed vendor
  • Provide basic maintenance support for dashboards to various departments
• Support the development and implementation of outreach programmes and Community of Practice events. These are aimed to keep NEA staff informed of transformation efforts and drive the adoption of analytics while also encouraging and soliciting ideas from NEA officers

*Note: BIS is a dynamic business intelligence and analysis platform that provides an integrated view of cross-functional information across NEA.

[What we are looking for]

• At least 3 years of relevant experience in corporate finance, business analysis, financial planning & analysis or other related fields
• At least 5 years of experience in data sets preparation and building statistical models
• Strong working knowledge of financial modelling
• Excellent analytical, decision-making, and problem solving skills
• Highly self-motivated individual who is mature, independent, and resourceful with a drive to learn and master new technologies.
• Good written and verbal communication skills for coordinating across teams
• Prior knowledge or experience in implementing the use of BI visualisation tools (e.g. Qlik Sense, PowerBI, Tableau).
• Prior knowledge or experience in the following would be an advantage:
  • Advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.).
  • Machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
  • In the field of business process re-engineering (including tools like Lean Six Sigma) and/or systems
  • Using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets
  • One or more of the following languages such as C, C++, Java, JavaScript, etc
  • Working with and creating data architectures

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Business-Analytics-Department----Contract_JR-10000022674

Job Responsibilities:

1) Programme Management

• Coordinate the planning and implementation of clinical programmes, with respect to those pertaining to older adults, frailty and eldercare which include linking up with partnering institutions
• Engage and collaborate with relevant stakeholders (e.g. clinic teams – doctors, nurses, operations) in managing the roll-out and scaling up of clinical programmes across all polyclinics
• Monitor and evaluate data of key performance indicators (e.g. recruitment number, patient outcomes) for the programmes
• Present programme and evaluation updates to Clinical Services Department, Senior Management and any other relevant stakeholders

2) Administrative Duties

• Plan and organise meetings for programme teams and department
• Take minutes for departmental and programme meetings; with appropriate follow-up on matters arising
• Support other administrative duties as deemed appropriate and assigned by Reporting Officer

Job Requirements:

• Bachelor's degree in any discipline, preferably Life or Biological Science
• Preferably with about 1-2 years of work experience in project management, operations and administrative work
• Possess report writing and project organisation skills, with the ability to think analytically and solve problems effectively
• High level of computer literacy including proficiency in Microsoft office (Word, Excel, Powerpoint, etc)
• Good interpersonal and communication skills
• Flexible, adaptable, self-starter/self-motivator, pro-active and a passionate team player who is able to work independently under pressure

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements

• Minimum Degree in Facility Management
• At least 1 year of relevant experience
• Able to commit to Overtime sometimes
• Keen interest to work in Hospital setting.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599