Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

As a Senior Marketing Executive, you will play a pivotal role in shaping our brand presence and driving strategic marketing initiatives.

If you are a results-driven individual with a passion for marketing and a desire to make a meaningful impact, we encourage you to apply and become an integral part of our exciting journey.

Your responsibilities will include:

• Conducting insightful market research to identify trends and opportunities.
• Planning and executing engaging marketing campaigns across various channels.
• Managing our online presence, optimizing SEO/SEM, and utilizing digital tools effectively.
• Collaborating with creative teams to develop compelling content and advertising materials.
• Ensuring consistent branding and enhancing overall brand awareness.
• Analyzing campaign performance, preparing reports, and recommending improvements.
• Planning and coordinating promotional events to connect with our audience.
• Engaging with customers to gather valuable feedback and building lasting relationships.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team

Requirement

• A Bachelor's degree in Marketing or a related field.
• Previous experience in marketing roles is preferred.
• Strong communication skills, both written and verbal.
• Analytical proficiency and the ability to use data-driven insights.
• Innovative thinking and creativity for developing impactful marketing strategies.
• Familiarity with digital marketing tools and social media platforms.
• The ability to collaborate effectively with cross-functional teams.
• Adaptability to thrive in a dynamic and evolving market

Responsibilities

• Execute full set of purchasing process (Sourcing, RFQ, negotiation, shipping and follow up on deliveries)
• Review and purchase materials, components and equipment as drive by MRP
• Review and expedite with vendor on shortage materials and vice versa
• Coordinate with supply chain planning and suppliers to ensure on-time delivery of materials/ components in order to meet production schedule
• Responsible for inventory management review and execute stocking rules preset by management periodically
• Liaising with logistics company for shipment arrangement, shipment status and custom declaration
• Managing suppliers to meet objectives in area of quality, delivery fulfilment and inventory control
• Responsible for documentation on purchasing activities (Vendor code set up, Purchasing Database maintenance, matching and submission of PO/DN/invoice to Finance)
• Handling of RMA/NCT units to suppliers
• Update weekly/monthly reports timely
• Ad-hoc duties assigned
• Able to prioritize work based on urgency

Job Requirement

• Diploma/ degree holder in Supply Chain Management
• Minimum 1-2 years of relevant working experience / relevant industries
• Good team player and able to complete tasks assigned in shortest timeline
• Good interpersonal, communication and presentation skills
• Strong sense of urgency and highly responsible
• Good in Microsoft Office
• Independent and proactive
• SAP/MRP knowledge preferred
• Required language(s): English and Mandarin (in order to coordinate with English and Chinese speaking logistics company for shipment arrangement, shipment status and custom declaration.)

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corportise our business

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting.
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments

HR Functions:

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external English and Chinese speaking vendors and suppliers

• Assist in managing and fronting all project-related activities end-to end to deliver clients’ projects, from the point of project kick-off/initialisation to actual project launch/implementation
• Working closely with internal and external stakeholders to produce and refine project timelines, milestones and assist in other relevant documents (eg, worker's list, vehicle list, deployment details )so as to deliver clients’ project on time and at the highest quality service levels
• Assist in understanding, processing and coordinating change requests from clients in a clear and concise manner before allocating tasks and action items internally for assigned team members to work on within individual sprints/timeboxes
• Assist in identifying obstacles, proactively mitigating risks and escalating issues to be resolved effectively and early
• Applying and enforcing existing company SOPs and best practices to ensure assigned projects are managed effectively and efficiently, while continuously reviewing and suggesting strategies to improve project management processes and workflows

Requirements:

• High emotional intelligence and maturity to handle the rigours of not only day-to-day project management, operations but also people management
• Excellent presentation skills with the ability to write and articulate well, whether over the email, phone, video-conferencing platforms (eg, Webex, Zoom, Slack) or in-person in a boardroom environment
• Resourceful and positive team player with strong analytical and planning skills
• Proactive and self-motivated
• Minimum 1 year project coordination/management experience and proven track record
• Minimum Diploma or Bachelor’s Degree in related courses
• Excellent interpersonal and communication skills
• Able to work independently and a good team player at the same time

Job Responsibilities:

• Oversee the Customer Service and Operations Teams to support daily RMA/RTV and Fulfillment process
• Handle daily routine operation and resolve operation issues
• Act as the main contact point to Customers, Management and HQ
• Liaise with customer on RMA return (RMA request, approval, return shipment, RMA return TAT etc)
• Liaise with repair vendor on RTV return (RMA application, return shipment, reverse logistics, RTV return TAT etc)
• Liaise with Warehouse, 3rd Party Hub and forwarders on logistics and shipment arrangements
• Handle systems transactions and Master file tracking
• Inventory Reconciliation
• Participate in weekly con-calls, face-to-face meeting with Customers, Internal meeting and Daily Operation meeting
• Compilation of daily, weekly, monthly reports as and when requested by Management, HQ and Customers
• Preparation of ISO procedures and process flow
• Constantly review Process Improvement and system enhancements
• Handle other ad-hoc duties and new projects as assigned

Job Requirements:

• Diploma holders and above
• Minimum 1 - 2 years of experience in Supply Chain Management (After-sales Service)
• Knowledge in RMA and RTV process is a must
• Must possess good leadership skills and be a Team player
• Strong in MS Office (Excel, MS words, Powerpoint)
• Attentive to details
• Pro-active and good working attitude
• Willing to support OT as and when required
• Required language(s): English and Mandarin (to be able to liaise with chinese-speaking logistics counterparts)

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re partnering with SkillsFuture Singapore to help busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

[Responsibilities]

• Be responsible for direct sales to professionals and corporate customers
• Identify, build and manage sales pipeline and business relationships
• Drive the entire sales cycle – from cold calling, leads generation, initial customer engagement, qualifying, consultation to closure
• Participate in prospecting activities to build a strong pipeline for the company
• Consult with prospects and pursue sales opportunities to close the deals effectively
• Engage professionals to advance opportunities by sharing on the benefits of our curriculum and understanding their learning aspirations
• Engage corporate customers to advance opportunities by carrying out activities such as using relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose training solutions for business digital marketing transformation

[Requirements]

• Diploma/ Degree or equivalent practical experience
• Hunter mentality and a “no fear” approach to prospecting clients
• Passion in promoting lifelong learning and employability
• Ability to communicate efficiently and possess strong presentation skills
• A strong work ethic, positive attitude and genuine desire to learn
• Highly disciplined and good time management
• Able to converse in Mandarin in order to liaise with Mandarin speaking clients
• Candidates with no prior experience are welcomed to apply as on-the-job training is provided

[Remuneration Package]

• Basic salary of up to $4,500, depending on experiences and suitability.
• Attractive individual monthly commission scheme
• Additional incentives

Job Responsibilities:

The Project Management Executive’s job scope revolves around managing short- and long-term projects during the business lifecycle. The Project Management Executive will be responsible for developing strategic program and project goals and monitoring program and project performance.

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization
• Business Partnering focus with customers and the ability to: detect unstated assumptions, resolve conflicts and handle complex management issues
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project
• Monitoring program and project performance of both internal and external service providers
• Handle escalations professionally with vendors and customers
• Ability to perform Scalability, Interoperability and Portability Analysis
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports
• Able to manage large and diverse teams handling different project segments
• Presenting data and updates to Senior Management on projects’ performance

Requirements:

• Minimum diploma in relevant disciplines or equivalent
• Project Management Professional (PMP) certificate or equivalent is desirable
• Minimum 3 years proven experience in manufacturing industry
• Strong experience in overseeing projects from scratch
• Strong business acumen to handle all levels of stakeholders

Job Description :

• We are a full service HR provider, and are looking for an individual to join us on our HR rocketship.
• You will be involved in recruitment, onboarding/offboarding, talent management and all things HR!

Job Highlights:

• Location: next to Tai Seng MRT
• Working Hours: 5 day hybrid work week
• Bonus: AWS and industry leading commission fees
• Culture: We are a young team with a fun and supportive environment, as well as an award winning company. We believe in having fun while you work =)

Awards:

Top 75 fastest growing companies in Singapore in 2022 & 2023 (by the Straits Times & Statista)
Enterprise 50 Award (by KPMG and The Business Times)
Top 500 high-growth companies in Asia Pacific in 2022 and 2023 (by Financial Times and Statista)

Requirements:

• Fresh grads are welcome to apply!

Job Responsibilities:

• Provide general admin support to Central Kitchen daily operation
• Coordinate work with Outlets and Central Kitchen
• Use WMS system to perform picking , receiving , and stock take
• Keying daily invoice
• Maintain proper filing
• Stock-take

Job Requirements:
• Positive working attitude
• PC literate
• Independent and able to work in a team
• Other ad-hoc duties as assigned

Our client is a well established organisation providiing testing services. They have an immediate requirement for a Laboratory Admin Executive

• Verify and keep proper documentations once sample are opened
• Registration of samples in VLIMS system, assign unique identification number and hand over to Laboratory for testing
• Review the Registered samples for errors and correct if needed. Ensure the samples are legibly marked with unique identification
• Register non-conforming samples and follow up closely with Key Account Managers
• Store all paper works received with samples electronically
• Communicate with customer and KAM where clarification is needed on testing of samples
• Coordinate with the testing team to set the assigned number of samples for registration
• Follow the sample registration flowchart and SOP and put up request for retrieval without any undue delay in the Air Table System
• Prepare the daily VLIMS ID sheets for the concerned shift and hand over to the CTT/SI
• Update any ad-hoc test request in the lab operation Air Table System
• Prepare the sub sample, enter the necessary details in the Air Table including the printing of labels and send to Houston Laboratory

Working Days: 5.5 days (8am to 5pm & Saturday 8am-11am)

Location: Nearest MRT AMK (transport provided from MRT)

Salary: $2500 - $2800

Interested candidates may email their resumes in MSWord format to [email protected]

Job posted by

Bhanu Rajan

Saitech International

EA Regn R1106079

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once.
• Provide strategy on delivering content to the right audience on the right channels. (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more.
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media.
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media.
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines.
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content.

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills.
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings.
• Strong command of language, written and spoken.
• Proficiency in Adobe Illustrator, Photoshop, Lightroom.
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing.
• 5 days work per week.
• 9am to 6pm.
• Working location.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Our client deals with irone ore, coal, etc. They have an immediate requirement for a Documentation Executive (Coal)

Brief jobscope

Preparation of sales/purchase contracts and record keeping
Shipment allocation/BL draft and confirmation
Export document preparation as per LC or Contract
Documentation submission to bank and coordinating for clearing
Followup with clients
Coordination with shiping lines
Documents collection from shipping line/bank and taking necessary action
Weekly/Monthly MIS preparation

Adhoc admin duties

Work week : Mon-Fri

Work location : Raffles place

Salary : open to discuss depending on experience

Interested candidates who can handle the above jobscope (preferably who have handled coal) please email resume in MSWord format to [email protected]

Job posted by
Bhanu Rajan
EA Regn No R1106079
EA Lic No 06C4808

Description

Benefits: Attendance Incentive , Bonus , Birthday Voucher , Staff Discounts.

Job Responsibilities:
• Provide general admin support to Central Kitchen daily operation
• Coordinate work with Outlets and Central Kitchen
• Use WMS system to perform picking , receiving , and stock take
• Keying daily invoice
• Maintain proper filing
• Stock-take

Job Requirements:
• Positive working attitude
• PC literate
• Independent and able to work in a team
• Other ad-hoc duties as assigned

Responsibilities:

• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Scheduling of interviews
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Reports generation
• Payroll administration
• Work pass administration
• Provide general administrative support as assigned

Requirements:

• 1 years experience and above is preferred
• Good to have experience in construction industry or similar industry.
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Job Objective:

• To provide timely administrative support to the respective teams / departments

Core Responsibilities:

1. Sales Administration Support

All administrative support required for Project Sales Team

- Handle incoming sales call/ emails and perform leads administration

- Sourcing for new leads from Tender Portals

- Create, compile and submit tender documents

- Assist in preparing quotations & proposal

All administrative support required for the Services Sales Team

- Preparation of maintenance contract renewal notice

- Preparation of services sales report to track renewal

2. Marketing Support

All administration support to the Marketing Team with key focus in sales-related activities

- Assist in developing marketing material

- Assist in marketing projects/ events

3. Other roles

- Supporting the Head of Operations and MD in all other administrative matters

- Buddy to the Administration Executive

- Assist to match supplier invoices with the necessary documents and key into the system

- Other ad-hoc duties as assigned

Job Specifications:

Education Qualification:

· Minimum Diploma in any discipline or A Level

Experience:

· Fresh Graduate or min 1 year of working experience or max 3 years working experience

· Knowledge of MS Office, Teams

· Able to work independently

Able to start work immediately

Duties and Responsibilities:

• Handle day-to-day accounting duties
• Perform full sets of accounts such as accounts receivables, payables and general ledger functions.
• Liaise with banks on payment and receipts matters.
• Perform monthly bank reconciliation to ensure company book balance tallies with the bank statement.
• Assist in month end closing and prepare audit schedules for balance sheet accounts.
• Assist in enquiries with regards to compliance and internal control issues.
• Assist in enquiries from external auditors for interim and statutory audits.
• Work with auditor, tax agent and corporate secretary for regulatory compliances.
• Assist in preparation of Financial Statements i.e Statement of Financial Position, Statement of Comprehensive Income.
• Report to Manager on budgeting, cashflow planning
• Compute and prepare GST schedules for quarterly submission.
• Any other ad-hoc tasks assigned.

Requirements

1. Diploma qualification in accounting certification.
2. 3 years of experience handling full sets of accounts.
3. A team player with positive working ethic.
4. Able to work independently with minimal supervision
5. Proficiency in Auto-count, MYOB & Microsoft office application

·

Job description
Administrative

· In charge of day-to-day company operations and duties, including answering phone call, attending to visitors/clients, arranging despatch/courier service, opening mailbox & distributing mail & etc

· Filing, scanning of Statutory Files and updating of information on relevant system

· Support the general admin duties of the company (including liaising and attending to enquiries from clients)

· Any other ad-hoc duties when required (such as ordering stationery, pantry supplies management, copier troubleshooting & etc.)

· Provide clerical and administrative support to Manager(s) and Director(s)

· Support and coordinate recruitment processes (such as job advertisements posting and arranging interviews for suitable candidate & etc)

Accounting

· Bookkeeping of company accounts and client(s) accounting

· Prepare customer invoices and follow-up outstanding payments through phone call/email and posting of statement of account

· Maintain customer profile and register new customer details into system

· Prepare payment voucher and record customer receipts into system

· Track bank transaction(s) and record payments and receipts

· Prepare and generate monthly report(s) to Management

Requirements

· Min 1 year of experience in similar role

· Preferable with full sets of accounts experience

· Detailed, well organised, meticulous and proficient in MS Excel & Office

· Good communication skills and strong problem solving skills

· Possess good communication and interpersonal skills

· Able to meet tight deadlines and with minimum supervision

· Able to work independently in a fast-paced environment

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

1. JOB DESCRIPTION

Job Title

Sales and Marketing Executive

Occupation

Sales and Marketing Executive

Job Description & Requirements

Job Summary:

Sales and Marketing Executive assist Sales & Marketing team to implement sales strategies and achieve sales targets. In this role, you will need to generate new business opportunities, conduct product presentation.

As the Sales and Marketing Executive, you will need to site viewing, and demonstrations with potential clients to generate business opportunities and secure sales contracts.

Scope of Works of Customer Success Manager

· Collaborate with the Sales & Marketing team to implement sales strategies and achieve sales targets for silver and bronze markets.

· Assist in identifying potential leads and generating new business opportunities.

· Conduct product presentations, site viewing, and demonstrations with potential clients to secure sales contracts.

· Support the execution of marketing campaigns and initiatives to promote the organization's services.

· Assist in the creation of marketing materials, including brochures, presentations, and online content.

· Contribute to managing the organization's online presence, including website and social media platforms.

· Collaborate with the marketing team to monitor and analyze market trends, competitor activities, and customer feedback.

· Contribute ideas and insights to enhance marketing strategies and improve the customer experience.

· Foster positive prospective client relationships and ensuring trust during sales engagements to ensure high levels of conversion.

· Collaborate with cross-functional teams to address prospective client requirements and are within package

· Collect and analyze prospective client feedback to identify areas for improvement and propose innovative solutions.

· Assist in tracking and analyzing sales data, market trends, and campaign performance.

· Prepare regular reports on sales activities, revenue, and marketing metrics for management review.

· Utilize CRM systems and other tools to manage customer interactions, track leads, and monitor the sales pipeline.

· Provide insights and recommendations based on data analysis to support decision-making and optimize sales and marketing efforts.

We are looking for passionate team players to join us in our finance team. You will be responsible for AR, AP and GL with close collaboration with internal teams.

Key Responsibilities:

• Handles all aspects relating to the accounting functions to facilitate the closing of the full sets of accounts (AR, AP, GL)
• Responsible for month-end, quarter end and year end closing
• Handles day-to-day financial transactions such as issuing invoices, allocating receipts, payments and record transactions in accounting system
• Review AR aging and ensure collections are reconciled promptly and accurately
• Liaise with customers promptly to ensure timely payment
• Assist in annual finance audit
• Perform monthly bank reconciliation
• Perform quarterly and yearly GST tax submissions
• Provide relevant support as necessary and other ad-hoc assignments

Requirements:

• Diploma/Degree in Accountancy or an equivalent professional certification
• At least 1-2 years of relevant accounting experience
• Strong knowledge of accounting principles and procedures
• Knowledge of Sage300 is an added advantage
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office applications

Job Summary:

Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.

As the Customer Service Executive, you will assist Facility Management Team to drive customer success and operational excellence. Your primary goal will be to optimize customer experience, promote customer loyalty, and ensuring the renewal of the contract.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.