Requirements:

• Open to Singaporeans and PR only.
• Organizational Skills: Excellent organizational skills and attention to detail.
• Interpersonal Skills: Friendly, patient and approachable demeanour.
• Communication Skills: Excellent verbal communication skills with a clear and pleasant phone manner.
• 5-day work week, based in Ubi/Paya Lebar

Preferred Qualifications:

• Experience with Customer Relationship Management software.
• Bilingual (a plus but not required)

Roles and Responsibilities:

• Maintain a friendly, positive, professional demeanour when interacting with callers and visitors.
• Assist in performing administrative tasks such as:
• Management of records such as maintaining and updating filing and inventory
• Preparing job schedules
• Receiving and registering documents
• Sorting and storing of computer records and files

Benefits:

• 19 days of annual leave
• Flexible Work Arrangements

This job description covers the core duties and responsibilities and may include additional tasks as required by the employer.

Job Description:

· Reporting to the Senior Project Manager, you will analyze VM props and fixtures requirements from clients with the production and designer team;

· Continuously liaising with clients, design and production teams to ensure all design and technical details are followed;

· Receive, fabricate and validate prototypes with clients;

· Maintain control on project budget and timeline;

· Ensure consistency and timely delivery of projects;

· Attend on-site installation. Night work is required due to venue requirement;

· Manage post installation maintenance.

Requirements:

· Holder of at least a Diploma or higher in a relevant discipline; Fresh Graduates are welcome to apply;

· Strong interpersonal skills, able to work in a fast pace environment and multi-task;

· Literate in MS Office. Knowledge in PhotoShop and Illustrator is good to have but not a must;

· Must be able to work overtime / late night;

· Strong written and oral communication skills;

· Proactive, responsible, organized, able to work independently, and gives attention to detail;

· Remuneration package shall be determined based on experience and qualifications.

· Able to commit night shift/during weekends &PH

· Able to commit OT

Responsibilities

• Conceptualise marketing proposals and strategies to increase awareness of company and drive consumers interest in company and products

• Deploy marketing campaigns and own their implementation from ideation to execution • Research and identify new marketing trends

• Conceptualise, development and execution of online/offline campaigns in support of marketing activities (Email marketing, Posters, Events, Design, and Layout).

• Manage backend systems of website and website design

• Plan and execute all digital marketing, including Google SEO/ SEM.

• Analyse data on campaigns and suggest data driven ideas for improvement

• Take charge of social media management, creating organic content for individual platforms to target different audiences through videos, copywriting, posters, clips etc

• Experience with web and social media analytics and reporting tools.

• Daily social media and community...

Communicate regularly with staff to help procure needed items

Manpower Services Company hiring Operation Executives.

Singaporean & PR only

9am to 6pm Mon to Fri. Saturday on call. Need to respond to WhatsApp and phone calls after office hours.

Responsible for job assignment, liaising with workers and clients, attending to clients' feedback, training and assessing of workers, recruitment and interviewing of new workers, achieving sales targets, site visits to enhance customer relationship, any ad hoc project assigned by the management.

Good communication skills, responsive to enquires, savvy with various phone Apps especially Google App and MS Office, familiar with Singapore geography, housing and commercial and estates, public transport routes.

Able to communicate with Chinese-literate only co-workers in writing and speech.

Ready to start work or with short notice.

Salary range $2650 -3850 per month

This is a rewarding career while you help clients to meet their manpower requests to achieve a safe and hygienic environment for their clients.

At NorthStar Gymnastics, we work hard and have fun together in a friendly and supportive space. If you enjoy working in a sports environment with students of all ages, have a can-do spirit, customer-oriented mindset and good work ethics - you are who we are looking for!

Overall Function

Oversee the gym administration and customer service. Serve in the front desk as the main liaison with parents, students, potential customers and the public.

Working Hours

Weekdays: 2pm to 8pm and Weekend: Sat 9am to 6.30pm. Part-time positions available.

Main Responsibilities

• Front desk, customer service and adminstration
• Student and class management
• Sales processing and basic accounts
• Events and competitions support

Qualifications & Experience

• Minimum GCE O Levels or Diploma
• Minimum 1 year of experience
• Experience in a customer service or sports/recreation environment a plus

General Skills & Attributes

• Strong communications skills with good command of English
• Confident in communicating with customers face-to-face and over the phone
• Able to work in a fast-paced environment
• Meticulous attention to detail and follow-through
• Ability to multi-task and perform well under pressure
• Computer savvy
• A team player who is also able to work independently and show initiative
• Mature and responsible with professional attitude towards work and the team

We are looking for either fulltime or Part-time(weekly 3 days) for this role.

HR Functions

• In charge of recruitment, job posting, screening of applicants, arrange interview
• appointments, ensure pre-employment requirements are fulfilled for newly hired employees.
• Liaise with the Ministry of Manpower and ensure company is in full compliance with MOM laws and other requirements. Update the management for any new rules issued by the Ministry of Manpower.
• Application and renewal of necessary work permits such as Employment Pass and S-Pass for foreign employees.
• Monitor the market rate for the salary of each position in the company and collect survey report at least once a year to be submitted to the Financial Controller.
• Liaise with the Insurance agent for renewal of existing health insurance policy, inclusion of newly hired employees in the policy and assist in employee’s insurance claims.

Finance / Admin Functions

• Liaise with the Insurance agent for the renewal of office insurance and work compensation injury policy.
• Ensure the availability of first aid kit and medicines for employees’ use and for inspection of MOM
• Replenishment of pantry & office supplies
• Liaise with the building management on fire drills and notices pertaining to our premises.
• Liaise with SCDF and other government agencies for application and renewal of permits
• Direct the part-time cleaner to ensure the cleanliness of the office and laboratory.
• Maintain orderliness of the office premises.
• Coding the suppliers’ invoices for office related Service Providers
• Prepare payments to suppliers, as per payment terms, via online banking and recording of
• payments in QuickBooks.
• Preparation of payment vouchers
• Handling and Replenishment of Petty Cash Fund
• Other ad hoc admin duties.

Reporting Requirements:

• Recruitment Status Report
• Support preparation of Finance / Accounting Reports (as required)

Qualifications:

• Advanced Diploma or Degree in Accounting or equivalent
• Working knowledge of HR Administration and MOM laws in Singapore
• Proficient on Quick Book accounting system
• Exposure to ERP like Odoo, Netsuite
• Proficient on MS Office (MS Excel ad MS Word)
• Minimum work experience for at least 3 - 5 years
• Team player

Job Description

• Issue order and release EMTU/Heya Stock
• Follow up after 6pm sales and weekend sales
• Allocate Sim Cards via MTPOS system
• Update daily EMTU sell out figure
• Raise PO, Credit note, Debit note, Sales Order, Stock Return and other sponsor form or approval from time to time
• Submit EMTU application in Singtel Portal System
• Follow up all the change of retail address/name/MSISDN/email address and submit to Singtel

Requirements

• GCE “O” level and above
• Proficient in MS Office applications
• Min. 1 year of admin experience
• Good working attitude
• Meticulous and detail oriented
• Ability to work independently
• Able to start immediate (Optional)
• 5.5 days work week (Monday to Friday from 8.30am to 6pm, Alternate Saturday from 9am to 12pm)

Job Description & Requirements

Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization's administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Manage organization's certifications (Apply/Renew)
• In-charge of basic IT support to the staff
• Work closely with HR Department

Requirements:

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities

2. SKILLS

• Coaching
• Construction Management
• Construction
• Tax
• Inventory
• Purchasing
• Office Management
• Administration
• Payroll
• MS Office
• Attentive
• Office Administration
• Accounting
• Civil Engineering
• Performance Management
• Facilities Management

• Assists the Condominium Manager in ensuring the day-to-day operations of the assigned condominium.
• Plan, Organize and Supervise a team of on-site contractors in carrying out planned and ad-hoc maintenance and their work routines.
• Conduct regular inspections of all common areas, building surrounding façade, etc. and institute remedial action including following up on outstanding works.
• Assist in budget forecast, preparation, attending meetings, preparation of materials necessary for the meetings and minutes of meetings.
• Handles renewal of term contracts and up-keeping of contractual records.
• Any other duties assigned to you by your superiors and the Management from time to time.

Maintenance

• Oversee the maintenance of all facilities, landscape areas and all M&E equipment, building fixtures and fittings.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Customer Service/ Public Relation
• Creating and maintaining good rapport with Subsidiary Proprietors and other stakeholders

Purchasing / Work Order

• Source, negotiate and follow up on purchase order with contractors on repair and replacement work to ensure workdone according specifications.

Facility Booking

• Good knowledge of procedures andprocess to ensure a fair booking offacilities.

Complaint Management

• Resolve feedbacks effectively andprofessionally in the most amicablemanner.
• Assist team members to resolveescalated complaints or conflicts.

Meetings

• Ensure all correspondences, statutorynotifications and enquiries are promptly handled.
• Attend Council Meetings and Annual General Meetings.
• Prepares and submit meeting minuteswithin stipulated timeline.

Emergency Response

• In an emergency situation which occursafter office hours, ensure all concerned parties are contacted and recalled toattend and rectify / reset the fault quickly.

Event Management

• Plans and facilitate estate / buildingfestive activities required by Management Councils
• Purchase and decorate estate withinbudget and in timely manner for various festive seasons.

Staff Management

• Day to day supervision of the technicians/ service providers.

Insurance

• Assist to file and follow upon insuranceclaim for common area related incidents.

Contractor / Procurement Management

• Assist to source, invite and conduct fairtendering/purchasing process.
• Ensure all contractual terms are met withspecific requirements.
• Term contract management and toprompt for renewal and new quotes with compliance to company’s SOP.

Financial Management

• Manage maintenance costs within budget
• Forecast impending costs and highlight to Condominium Manager and Management Council

Requirements:

• Applicants must be willing to work 5.5days' work. (Alternate Sat upon confirmation)
• Preferably able to start immediately
• Minimum 2 years’ relevant experience.
• Strong communication and negotiationskill.
• Ability to handle pressure and multipletasks.
• Good administrative and Computerliteracy.
• Mature and outgoing personality

• Attending to walk-ins, guests and to serve drinks
• Handling of incoming calls, mails and couriers (incoming and outgoing)
• Managing office equipment and supplies, and suppliers
• Assisiting on data entry, general filing, scanning and photocopying
• Any other adhoc duties as assigned

Requirements:

• Proficient in Microsoft Office applications
• Training provided
• Location: Orchard
• Working Hours: Mon-Fri, 8.30am-5.30pm
• Salary: Up to $2600
• Able to start work immediately or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

HR Operations:

• Manage recruitment/hiring processes including interview, reference checks, execute employee on-off boarding, new hire orientation, etc.
• Support HR-related events, staff welfare activities and office administrative matters including but not limited to door access cards, documents, uniforms, lockers, etc.
• Prepare employment contracts, staff confirmation, promotion, acknowledgement resignation letters and other HR-related letters
• Update/check Time Management System (TMS) reports and overtime computation for monthly payroll processing
• Maintain employee records including P-file, HRIS system, TMS reports and ensure all HR documentation is up-to-date and compliant with legal requirements
• Manage the work passes application, renewal and cancellation
• Assist with HR administration and other ad-hoc tasks as required

Administration:

• Arrange monthly management and sales meeting and send calendar invite
• Manage servicing and maintenance of office equipment’s, e.g. corporate mobiles and landlines, fibre broadband connection of 2 stores, photocopiers, office air-con, water dispenser and filters, office phones, etc.
• Initiate and follow-up with application and renewal of tied-up programs with counter parties, Instalment Payment Plan (IPP) plans with banks
• Monthly printing, laminating and cutting of marketing materials for both stores
• Keeping stock of stationery, distributing to colleagues as required. Monthly replenish stationery orders for 2 stores
• Keeping stock of staff uniforms, safety boots, coveralls and replenish order from regular suppliers and out-source to new suppliers
• Keeping stock of disc Decal, Kato printing ribbons and replenish with new orders
• Administrative and business support to CEO/CFO
• Other tasks may be assigned as necessary according to organizational needs

Job Description

• Handle full set of accounts
• Handling Account Payable & Account Receivable and report to Directors on AR Listing
• Prepare invoices, debit and credit notes for customers
• Manage Revenue & Receivable accounting and Internal Audit Functions
• Manage Petty Cash Payable accounting
• Ensure Accurate and Timely closing of ledger systems on a monthly basis
• Bank reconciliation and journal entries
• Prepare monthly installment within the stipulated time
• Prepare audit schedule and relevant documents for audits.
• Check through admin close files entries thoroughly.
• Guiding new staffs on system
• Liaise with auditor on queries and provide documentation.
• Sales commission computation.

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.
• Bilingual.
• Must possess at least Diploma or Degree in Accountancy.
• Good communication skills

Looking for a suitable candidate to cover these job scopes:

• issue sales order
• cashier
• issue quotations
• attend to phone enquiries

Candidate needs to be:

• a team-player
• a good communicator
• able to adapt to fast paced environment
• responsible and diligent

Experienced professional responsible for overseeing the daily operations ensuring efficient management, and providing strategic direction. In charge of supervising staff. Managing budgets, implementing marketing strategies, and maintaining compliance with laws and guidelines.

Proffeciency in Microsoft Office

Good communication skills, Good in handling clients.

We are a fintech startup using artificial intelligence to manage investment risks so that everyone can invest globally in a safe and personalized way. We are looking for individuals with hunger and passion to grow with us as we grow in Singapore and expand into Malaysia to enable smart investing with AI and machine learning for anyone, anywhere and anytime.

Role

You will support our team to meet operational service standards in our day-to-day business.

Responsibilities

· Ensure smooth business operations.

· Troubleshoot issues that may arise.

· Liaise with our tech, investment and client services teams, as well as partners / vendors to resolve issues.

· Prepare and analyse reports for growing the business.

· Support and execute marketing initiatives to acquire new clients and grow our assets under management (AUM).

Requirements

· Good verbal & writing skills.

· Positive, communicative and creative problem solver.

· Familiar with operations in wealth management, asset management, insurance or financial advisory services.

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job Duties:

• Responsible for full cycle of recruitment activities
• Involved in Temp / Contract / Perm hirings across various sectors
• Posting of job advertisements at numerous platforms
• Business Development & Account Management
• Conduct interviews with candidates via virtual/face-to-face
• Follow up with stakeholders for feedbacks & outcomes
• Leadership opportunities to mentor team members in under 6 months
• Ad hoc duties as per assigned by management

Job Requirements:

• Minimum Diploma / Degree in any field
• At least 2 - 3 years of recruitment experience in any industries
• Highly sales driven and team player
• Good interpersonal and communication skills
• Strong passion for recruitment
• Ability to work independently and as a team

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

To apply, please complete our job application form via the following link:

[Apply Here] https://applicant.whyzehr.com.sg/App/JobPage?ID=AMJJLT6Jpt1ezPBakL3LGtbJ%2B%2BetJDP5%2B8IV1le%2FBb6ujVES53rlNKMHq4ekg3nDfe6985c621984a52

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Responsibilities:

• Develop and implement strategic sales and marketing plan for business development
• Identify Lighting/ security system/ EV projects opportunities to meet company growth objectives
• Conduct market, consumer and competitor analysis
• Prepare sales presentations, proposals and tender documents
• Provide market feedback regarding competitive offerings, prospect needs and generate product development ideas
• Regular follow up with customers to maintain and enhance business relationships with clients and partners

Job Requirements:

• Diploma/ Degree in Business, Marketing, Electrical Engineering or related discipline
• At least 1 year of relevant experience with an established network within the industry
• Good communications and interpersonal skills
• Good business negotiation and presentation skills

JOB TITLE: PEOPLE & CULTURE (P&C) EXECUTIVE (GENERALIST)

Links to: People & Culture Manager

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

The People & Culture Executive (Generalist) is responsible for the day-to-day human resources activities within the school, focusing on building a collaborative and inclusive work culture. This role encompasses a broad range of HR functions, including administrative recruitment, employee relations, staff professional & development, and compliance with labour regulations.

ROLE AND RESPONSIBILITIES

• Handle monthly reports and claims with in house HRIS system
• End-to-end coordination of recruitment assignments, including administering and administration of all in and outsourced services of the employee and activities throughout the life-cycle of a recruitment, onboarding and relocation (immigration, flights, accommodations, payroll coordination, incl. assisting in tax and labour law, children’s education, family support and insurances)
• Assist the senior leadership in coordinating all training and development related activities
• Proactively come up with new ideas and innovative approaches for continuous improvement in the School’s organisational plan
• Prepare employment contracts and corresponding compensation packages
• Handle employee claims, welfare, benefits and salary compensation review and process
• Review, update and maintain proper filing, recording and data entry for employee’s personal data and documentations
• Review, update and maintain proper insurance and medical policy, handbooks, compensation & benefits, appraisal and employee related documentations
• Supervise and support the executives / assistants on any HR related matters
• Handles all work passes related matters such as application, renewal and issuance
• Prepares reports of data results, presenting and explaining findings to senior leadership
• Involvement in whole school events and activities as required.
• To perform any other duties as assigned by the management, stakeholders and line manager

QUALIFICATIONS AND SKILLS

• A relevant degree in Business Management, Finance Management or Human Resource Management
• At least 2 years of relevant HR experience
• Knowledge of Singapore employment act and HR-related government regulatory act
• Possess good IT skills and knowledge (E.g. Google doc, slides, sheet, Microsoft MS office applications - v-lookup, mail merge, powerpoint and etc)
• Proficient in HRIS system, G-Suite, SAP SuccessFactors and Power BI will be an added advantage
• Analyses data and statistics for trends and patterns with attention to payroll, recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Job Overview:

We are looking for a skilled IT Support to provide technical assistance to in house users and manage the IT infrastructure. The ideal candidate will have experience in supporting laptop devices, troubleshooting network issues, and managing IT systems.

Key Responsibilities:

• Provide helpdesk and end-user support for laptops and in-house applications.
• Troubleshoot and maintain Microsoft Windows OS, applications, and network equipment (routers, switches, firewalls).
• Deploy and set up workstations (laptop) and other IT equipment.
• Manage IT hardware/software inventory and assist with procurement.
• Maintain backup hardware and software systems.

Requirements:

• N/O/A-Level/ITE/Diploma/Degree in Information Technology or a related field.
• 0 -3 years of experience in IT support.
• Proficient in hardware/software troubleshooting (laptops and mobile devices).
• Knowledge of Office 365, Exchange Administration, and MS Windows OS.
• Experience with Windows servers, Active Directory, MS SQL, and network equipment (WAN, LAN, WiFi, VPN, firewall, routers, switches).
• Strong end-user support and management skills.

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

Afterlife Memorial Service

• Possess a good understanding of the Charity's programmes and services.
• Handle the collection, cremation and burial of the deceased with the help of the external Funeral Director.
• Create, maintain, and update accurate cases files and database of the Afterlife Memorial Service (AMS) members.
• Handle AMS Hotline and follow up with cases reported from the Hotline.
• Gather and prepare supporting documents for government agencies submissions.
• Prepare monthly reports pretaining to AMS cases.
• Require to be on standby for case activation on weekends and night.
• Adhoc assistance in the Charity's events.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At lease 2 years of relevant experience.
• Mature, independent and compassion in eldercare.
• Good understanding of Social Service and VWO settings.
• Proficientcy in relevant software applications for documentation and reporting.
• Must possess own vehicle. Transport allowance will be provided.
• Good command of spoken and written English and Chinese.

Key Responsibilities:

Client Maintenance:

• Build and maintain strong relationships with existing corporate clients.
• Conduct regular check-ins and assessments to ensure client satisfaction and retention.
• Grow and manage projects with clients to enhance service delivery and client loyalty.

Client Sourcing:

• Identify and target potential corporate clients through market research and networking.
• Develop and implement strategies to acquire new corporate clients.
• Prepare and present proposals tailored to the needs of prospective clients.

Engagement and Networking:

• Connect and engage effectively with clients, building rapport and trust.
• Attend industry events and networking functions to promote the company and establish new connections.
• Participate in client dinners at least twice a week to strengthen relationships.

Collaboration:

• Work closely with team members to align strategies and optimize client offerings.
• Coordinate with internal teams to ensure client needs are met efficiently.

Reporting:

• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on client acquisition and retention metrics for management review.

Qualifications:

• Proven experience in client relations, sales, or business development.
• Strong customer service and interpersonal skills.
• Proficient in Excel and CRM software.
• Excellent verbal and written communication skills.
• Presentable appearance and professionalism in client interactions.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

Job Responsibilities:

• Process and follow up with day-to-day administrative support on customer order processing and billing all related as well, service providers and internal functions.
• Execute timely shipping arrangements with overseas’ customers and local hospitals/customers as well, forwarders or respective service providers & related functions.
• Coordinate with customers via emails and phone, receive requirements from customers and feedback to customers in time and keep tracking.
• Generate billing invoices and shipping documentations (e.g. packing lists, commercial invoices and others) depending on customs and customer requirements for local and overseas export shipment.
• Coordinate and follow-up on new customer’s requirement.
• Process and follow-up on RGA and product complaints for product replacement or credit transaction.
• Process CN (Credit notes) and DN (Debit Notes) requisition for required transactions.
• To communicate with customers and follow up with the advance payments/outstanding payment. To upload tax invoices into SG hospital panel for payment etc.
• To coordinate/Liaise with forwarders and warehouse for all outgoing shipments/samples shipments/SG deliveries.
• Monitor local safety stocks for local hospitals. Timely reporting with monthly inventory status/ageing report for local SG hospitals.
• Preparation of L/C bills of exchange & Bank documents for submission and negotiation of L/C to the bank up to the funds received from customers.
• Working closely with sales & RA on the target distribution countries to ensure customers’ orders comply with local regulatory requirements.
• Process the POs and shipments for FTZ drop shipments for BIOXIN, Raise PO to BIOXIN upon receipt of orders from customer, follow up and coordinate with BIOXIN/Vendor for the timeline schedule to ship to customer.
• Communicate with vendors on purchasing of non-production materials. Follow up to ensure that the purchased items arrived on time in order to meet Customers’ needs.
• Generate and process the Weekly cycle count list to store.
• Set up/update the WI/SP processing flow for planning/store related. Quality system maintenance - departmental documentations/records improving and upgrading.
• File all correspondence to comply with SOP and WI.
• Take charge of the customers and ensure the smooth operations of the order delivery to customers.
• Chase AR outstanding payment for SG local hospital as well as overseas LC.
• Upload the AR tax invoices + support Dos to SG local hospitals NHG AP direct panel/website for payments. Government panel/website required ‘singpass’ to access and upload.
• To support all the internal and external audit for Customer Services, Purchasing and Store. To support for all filing to be done in Singapore for auditing. Examples: to match the signed packing lists with tax invoices/shipping documents. POs/correspondence etc for audit requirement.
• Perform any other ad-hoc duties as requested by Customer Service Manager.

Job Requirement:

• Minimum GCE A level, university, Post-graduate education.
• Experience in orders processing & fulfilment, international logistics, shipping and L/C documentation.
• Experience in a customer service role.
• Excellent telephone manner.
• Passionate about customer service.
• High level of integrity and able to work under stress and deliver work schedules.
• Good communication and interpersonal skills.
• Self-starter and independent.
• Meticulous and initiative individual.

Please send your resume in MS WORD to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

About the Role:
We are seeking a dedicated and experienced Visitor Relations Executive (VRE) to oversee the smooth operations of the Information Counter, SSG, and coordinate event-related activities at a allery. The VRE will be responsible for supervising a team of Senior Visitor Relations Officers (SVROs), Visitor Relations Officers (VROs), Gallery Management Officers (GMOs), and Event Management Officers (EMOs), ensuring all duties are efficiently carried out. Additionally, the VRE will conduct gallery tours when required and be the primary liaison for the Board on all tasks related to visitor relations.

Key Responsibilities:

● Supervise and manage a team of SVROs and VROs to ensure smooth daily operations at the Information Counter and SSG.

● Track daily attendance of the Visitor Management Staff (VMS).

● Prepare and submit monthly visitorship statistics, QSM, and other reports.

● Conduct regular checks on signage and visitor facilities, submitting monthly reports on findings.

● Respond to general email enquiries related to visitors’ information and activities.

● Schedule and manage filming and photoshoot requests.

● Monitor and implement visitors’ feedback and put forward recommendations for improvement.

● Coordinate event logistics, including setup and teardown, site recces, and execute flagship events as needed.

● Draft public notices for the Board's approval for digital signage.

● Oversee valuable lost and found items, ensuring they are securely handled and reported.

● Participate in fire safety training and disseminate information to staff.

● Update tour scripts and exhibit information, ensuring alignment with the Board’s approval.

Job Requirements:

● Minimum 3 years of supervisory experience in visitor relations, event management, or a related field.

● Degree in Mass Communication, Hospitality, Event Management, or a related discipline. Non-degree holders with relevant experience may be considered.

● Valid First-Aid and AED certification.

● Ability to work weekends and after office hours when required.

● Strong communication and leadership skills with attention to detail.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The VRE will report directly to the Board and will be considered part of the Board's Events and Visits team.

● Off-hours can be claimed for weekend or after-hours work, unless otherwise agreed upon by the Board.

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.