• Lead teams in the workplace.

• Evaluate operational policies, standards and procedures

• Review allocation of resources across different business activities

• Manage resources to ensure transportation operation schedules are met

• Review transportation solutions for improvements and/or closing gaps

• Optimise resource and cost management based on market practices and business environment

• Review application of integrated logistics solutions and business management principles to improve overall transport plan

• Review methods and techniques to better manage dangerous goods and hazardous materials

• Formulate solutions process solutions to innovate current business processes.

• Develop measures using quality management knowledge to enhance quality standards.

• Plan key activities and milestones in technology projects

• Facilitate interactions between internal and external partners to design and implement technology project.

• Apply latest technology to improve operations

• Leverage on data analytics to build insights on technology usage

• Gather information on reputable sources and partners latest technology trend

• Communicate requirements and activities to stakeholders

• Optimise use of allocated resources within business activities

• Perform basic risk assessments

• Any other ad-hoc assignment

Responsibilites:

• Overseeing and developing marketing campaigns for the company;
• Conducting research and analysing data to identify and define the competition;
• Produce written and multimedia content for advertising;
• Devising and presenting ideas and strategies to the clients; Operate and maintain websites and media accounts including data analytics;
• Compiling and distributing financial and statistical information;
• Writing and proofreading creative copy;
• Organising events and exhibitions as well as presentations;
• Coordinating internal marketing and an organisation’s culture;
• Support the Marketing and Tender Department by assisting with Prequalification support and back up assistance as needed.

Requirements:

• Familiarity with and knowledge of digital and marketing methods;
• Good teamwork skills, communication skills and networking ability;
• Adaptability and a strong attention to detail;
• Good organisation and planning skills;
• Creativity and writing skills;
• Commercial awareness;
• Strong Numerical and IT skills.

The Accounts Executive assists the Finance Manager in all finance-related operations

Key Responsibilities

· Run day-to-day operations related to accounts payable and/or receivable

· Able to handle full set of Accounts

· Liaise with vendors and/or customers to address financial requests and queries

· Prepare GST schedule as required

· Preparing of commission

· Handle accounting functions related to posting of entries into the system/assign account code

· Liaise with auditor and tax officer for all the quires.

· Perform other ad-hoc duties as necessary

Requirements

· Diploma in Accounting or equivalent

· Ability to work independently or as a team player

· Willing to learn

· Work place at Pasir Panjang

· Minimum 2 years of experiences

The Operations Executive is fully accountable for the 360-recruitment process to include: development of their sales pipeline, forecasting and reports, through to business development, candidate sourcing/placement and client relationship management.

Duties & Responsibilities:

Client Management

· Identify new business opportunities and recruitment leads - utilising your network and market experience.

· Attend meetings and networking events, presenting the company’s capabilities and unique services to new and existing clients to enhance company profile and market presence.

· Offer consultative approach to the clients, understanding their challenges and providing solutions that are relevant, efficient, and meet the client’s specific needs.

· Develop subject matter expertise within the sector specific to your division through research, analysis, tracking and market mapping.

· Building strong relationships with existing and new clients using this to enhance and open up new areas of business prospects.

· Grow existing business by cross selling Connect Energy Services’ various service offerings to client’s current / other business units.

· Use sales calls/meetings to cross pollinate opportunities for your peers and increase a culture of collaboration.

· Understanding competitors’ activities in the market to aid in directional setting, brand, and sales strengthening.

· Effectively demonstrate “best practices” and promote brand awareness by proactively marketing and use of social media to enhance the business and your professional profile within your sector.

Candidate Management

· Source suitable candidates to match client’s requirements offered to work on.

· Create long lists of candidates specific to the key skills and competencies against each role.

· Pre-qualify candidates and gauge interest against requirements creating shortlists for client review.

· Format CVs to match company specification.

· Provide pre-screen write up for the client highlighting critical data match against requirements.

· Update candidate on Operations process and provide preparation material or interview instructions as an when required.

· Time sheet management; collation, quality control checks and management.

Assignment Support

• Crew Mobilisation

o Coordination with crew and vessel’s agent.

o Completion and arrangement of crew certification per vessel requirement; courses, medical / vaccinations etc.

o Preparation of crew air travel arrangement / land transportation and accommodation requirements.

o Preparation of Service Agreement / API / Cash Advances etc.

• Crew Demobilisation

o Coordination with crew and vessel’s agent.

o Preparation of crew air travel arrangement/land transportation.

Health & Safety

• It is a mandatory requirement of each member of the Crewing team to partake in the management of the 24- hour emergencies contact mobile phone. This is held for a period of 7 days on a rotational basis.

Other

· Effective allocation of work and task to consultants / resource consultant based on individual strengths / specialization to minimize opportunity cost and maximize ROI.

· Work closely with various departments in the company (Finance, Legal, Global Mobility, Business Development, Joint Venture Partner companies and management team).

· Ensure all recruitment processes are accurate, timely and meet data integrity requirement.

· Carry out duties and responsibilities in compliance with health and safety policy and statutory regulations.

· Meet and exceed KPIs and revenue targets.

· Effective time management, organization, and prioritisation to meet the needs and demands of your role.

· Communicate sales pipeline to Team Lead effectively and make accurate forecast reports.

· Aid in CV formatting duties for Team Lead as and when required to the needs of project demands.

· Mentoring less experienced team member.

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

TES Capital is the leading Purchaser of Insurance Policies in Singapore, helping people with immediate cash needs to get the highest value possible for their life and endowment insurance policies.

Due to the recent expansion of our operations, we are seeking an Administrative Executive / Assistant to support the Company’s operations.

Responsibilities

To primarily assist on administrative functions, which would include:

a) preparing insurance forms and agreements accurately

b) scanning, filing and printing of documents

c) maintain customer database

d) assist in preparation of payments to insurers and clients

e) liaising with insurance companies and clients on documentation matters

f) Assist with other administrative or ad-hoc matters when requested

The selected candidate is expected to be flexible on working locations, which could be in our office at West Coast, insurer’s office in the CBD area or “work from home”.

Requirements

o Minimum ‘O’ Level

o Preferably with at least 1 years working experience in administrative role

o Proficiency in Microsoft Office

o Ability to commence work immediately will be an added advantage

JOB DESCRIPTION:-

• Maintain full set of company account
• Prepare monthly management reports and audit schedules
• Prepare flux analysis for project accounting
• Work closely with various departments to facilitate and complete monthly closing procedures
• Prepare quarterly group reporting schedules for Consolidation team
• Print monthly statement of accounts to customers and prepare monthly collection report
• Perform monthly reconciliation of bank, customer, supplier and intercompany accounts
• Process supplier invoices and prepare payments
• Handle and verify petty cash claims and payments
• Prepare cash flow forecast reports for Treasury team
• Prepare GST returns for quarterly GST filing
• Assist in preparing documents for annual audit
• Perform any other accounting and administrative duties as assigned by Supervisor

JOB REQUIREMENTS:-

• Minimum Diploma in Accounting or partial ACCA
• 2-3 years working experience in similar capacity is advantageous
• Ability to work under pressure with positive work attitude and cope with tight deadlines
• Strong in advanced Microsoft Excel, Power Point and other Microsoft Office skills
• Pro-active and results-oriented
• Meticulous and pleasant personality
• Good team player

Additional

• 5 days work week
• Transport pickup at Jurong East/Clementi/Choa Chu Kang MRT Stations

Interested candidate, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

1. Must able to read, speak / write / translate Korean Language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel, analytics and financial reporting

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our bunkering operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of deliveries, and inventory.

Bunkering Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Address any issues that may arise and mediating the situation

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to bunkering operations.
• Liaising with internal and external stakeholders to reach mutually agreeable solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our bunkering services.

Duty:

• Rotational 24-hour duty, primarily being on standby
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Preferably Diploma in Maritime Studies, or a related field.
• Preferably 2+ years of experience in bunkering operations or a similar role.
• Fresh graduates are welcome to apply and will be provided on the job training
• Effective communicator with strong English writing and speaking skills
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experienced in conflict resolution and customer relationship management.

Responsibilities

Assist in Creating HACCP Documentation:

• Develop HACCP Plans: Collaborate with the consultant to create detailed HACCP plans for muffin production, identifying potential food safety hazards and determining critical control points (CCPs).
• Document Food Safety Processes: Work with the consultant to design and document food safety processes, including hazard analysis, CCP monitoring, corrective actions, and verification procedures.
• Ensure that HACCP documentation aligns with local food safety regulations and certification requirements.
• Maintain accurate and up-to-date HACCP records under the guidance of the QA consultant

Product Development and Improvement:

• Participate in the development and improvement of new muffin products through sensory evaluation studies, shelf-life testing, and recipe optimization.
• Work with the production team to ensure new products are launched successfully, meeting food safety standards and product quality.

Compliance and Audits:

• Assist in preparing for and conducting food safety audits (e.g., HACCP, AIB), working closely with management to ensure compliance with safety standards.
• Ensure products and processes meet regulatory certification standards, including Singapore food regulations and Customer’s standards.

Ingredient and Product Inspections:

• Inspect incoming raw materials and finished products to ensure they meet quality and food safety standards.
• Conduct regular checks on food storage, processing facilities, and ensure proper sanitation and hygiene are maintained.

Standard Operating Procedures (SOPs):

• Help prepare and document SOPs for new products and processes, ensuring they meet food safety and quality standards.
• Collaborate with the production team to implement and maintain effective procedures for product quality and food safety.

Team Collaboration and Training:

• Work closely with the production and operations teams to establish processes in compliance with HACCP and other food safety standards.
• Assist in training staff and contractors on food safety principles and best practices to ensure adherence to established procedures.

BizSAFE Certification:

• Lead the efforts to achieve BizSAFE Level 3 certification, working with the consultant and supporting internal teams to achieve certification.

Other Duties:

• Perform additional tasks as assigned by the superior, such as supporting new outlet setups, liaising with vendors, and assisting in food safety initiatives.

Requirements:

• Diploma in Food Science, Food Technology or related field.

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

• Position: Admin Executive
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $3,900 + Performance Bonus (Up to 6 months)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Prepare memo for admin related matters like, condolences, company events, company transport schedule, etc
• Arrange and coordinate company’s driver schedule
• Make travel arrangements for company approved business travel, visa application, hotel booking and air ticket arrangement
• Handling of company official document for postage or courier
• Source for suppliers and purchase stationeries
• Arrange car park lots to all employees include clients and contractors
• Handle in-house canteen operation in term of clearness and to involve in audit weekly
• Handle the employees seating arrangement for all staffs level
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum Diploma in any discipline
• At least 3 years of experience in administration
• Proficient in Microsoft Office (Excel, Pivot table, V-lookup, PowerPoint and Word)

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

FOR HR (50%)

Assisting HR Lead in the following HR duties:

· Recruitment and onboarding: Coordinates recruitment & selection process, including induction activities. Handle all work passes related application in WP Online and EP Online

· Leave and Payroll Management

· Compensation and Benefits: Administration of workers movements such as resignations, transfers, promotion, benefits and overseas travel claims. Handle employees' medical insurance, workmen injury compensation & group hospitalization

· Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors

· Organize company events, staff communication and HR improvement projects

· Prepare monthly reports and HR statistics and Expatriate management

· Other ad-hoc HR duties as assigned

FOR SALES ADMIN (50%)

· Raise sales order & do invoicing/prepare proforma invoice

· Sales Order Follow-up: Track open sales orders, and communicate with clients regarding order status, delivery timelines, and any changes or issues.

· Product sample Coordination: Handle the dispatch of samples and follow up on feedback.

· Shipment Coordination: Communicate with logistics and freight forwarders to ensure timely delivery of orders and documents

· Others sale admin tasks assigned by Team Lead

Requirement:

· Diploma in Business Administration/Admin/Accountancy

· Minimum 1-2 years experience in HR/Sale admin

· A team player who is self-motivated

To secure, manage and achieve maximum room sales for D'Resort to meet revenue forecasts.

The Job:

• Develop, service and manage designated accounts, maintaining relationship with key accounts
• Identify new business opportunities, follow up on business referrals/enquiries and potential sales
• Conduct site inspection for potential clients
• Generate proposals and contracts
• Solicit long term lease with corporate clients
• Provide feedback to Sales Leadership on market situation and competitors’ activities
• Work with Marketing to ensure consistent lead generation
• Work with sales leadership to generate ‘out of box’ ideas for sales and motivational initiatives in developing promotional packages and sales strategies
• Meet pre-determined revenue goals through the activities of direct reports and identifying the process of yielding when required
• Ensure correct usage of CRM and other sales applications

Qualifications & Requirements

• Minimum Diploma in any field
• Minimum 3 - 5 years’ of experience in hospitality/hotel industry
• Excellent written and verbal communications
• Proficiency in MS office
• Ability to multi-task and adhere to timelines
• A team player and adaptable to changes

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· Administer, tabulate, and collate data for decision making.

· Support payroll processing.

. Administer 6-monthly medical examination.

· Support and administer on-boarding and off-boarding program.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Maintain current and accurate data for compliance and operation efficiency.

· Complete statutory report and survey from statutory board, eg. MOM

· Support the implementation of HR initiatives and projects to enhance employee engagement.

Knowledge, Skills and Abilities Required

· A Level'/Diploma

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

. Proficient in MS Office

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibilities:
- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

Experience and qualifications:
- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:
- Possess good spoken and written communication skills
- Proactive with good organisational skills and time management
- Kind and nurturing approach when interacting with children
- Adaptable and keen to work in a fast-paced environment

Company benefits:
- Medical and dental benefits
- Incentive program
- Staff discount for I Can Read lessons

Working hours:
- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Our company, Trejoy Pte Ltd, is a FMCG (Food and Beverage) products importer and distributor located at Tampines. We are looking for a competitive and trustworthy Sales Executive to support us in achieving our business objectives for our new range of products. The primary role is to focus on setting annual sales goals and work towards achieving them with the assistance of the Sales Director and other colleagues. Setting up a strategy to find new prospects and sales leads and converting them into clients is key to success in this role.

The Role:

• Identifying and pursuing new sales prospects, negotiating deals, servicing accounts and maintaining customer satisfaction.
• Conduct market research to identify potential new clients and selling actively create sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients, prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions (trade shows & consumer shows)
• Gather feedback from customers or prospects and share with internal teams
• Collaborate with team members to achieve better results

The Persona:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Good understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Have a Class 3/3A Driving License or pocess own car

If you have excellent communication skills and feel comfortable reaching out to potential customers to introducing our ad services and products we’d like to meet you.

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated Business Development Executive with strong expertise in Air Compressors to join our team in the Asia region. This individual will play a key role in driving sales and fostering strategic relationships to promote Hitachi solutions. The ideal candidate will combine technical knowledge with a strong commercial acumen to identify opportunities, develop customer relationships, and drive business growth.

Job Duties:

• Utilize sales experience to add value to Air Compressor business offerings.
• Identify and explore new market opportunities across Southeast Asia, focusing on customers requiring compressed air solutions.
• Strengthen existing dealer networks and build relationships with Japanese-based clients in the region.
• Manage projects from initiation to successful completion, ensuring that customer requirements and timelines are met.
• Act as a liaison between the sales team and the factory, ensuring seamless communication and coordination.
• Design and propose tailored system solutions based on customer needs, collaborating with business partners for downstream implementation.
• Understand and address customer requirements, delivering innovative and cost-effective solutions.
• Provide Energy Audit solutions to demonstrate our product values to prospective customers, showcasing the value of our compressed air total solutions.

Key Qualifications:

• Educational Background: A bachelor’s degree in economics or equivalent is required.
• Professional Experience: At least 5 years of experience in selling Air/gas transfer technology such as Compressor, Blower and/or Vacuum pumps the compressor related field, with a proven track record in technical sales and business development.
• Project Management Expertise: Minimum of 5 years of experience in managing projects from inception to completion, ensuring alignment with customer requirements and business objectives.
• System Solution Design: Demonstrated ability to propose comprehensive system solutions, based on detailed customer needs analysis and technical specifications.
• Customer Relationship Management: Strong capability in managing and nurturing client relationships by providing technical support, sharing relevant information, and offering guidance to enhance customer satisfaction and loyalty.
• Language Proficiency: Advanced proficiency in both English and Japanese (written and verbal), facilitating effective communication with Japanese-speaking clients and stakeholders.
• Technical Knowledge: In-depth knowledge of compressor technology and systems, with the ability to apply this expertise in practical, customer-focused solutions.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

The Senior Operations Executive is fully accountable for the 360-recruitment process to include: development of their sales pipeline, forecasting and reports, through to business development, candidate sourcing/placement and client relationship management.

Duties & Responsibilities:

Client Management

· Identify new business opportunities and recruitment leads - utilising your network and market experience.

· Attend meetings and networking events, presenting the company’s capabilities and unique services to new and existing clients to enhance company profile and market presence.

· Offer consultative approach to the clients, understanding their challenges and providing solutions that are relevant, efficient, and meet the client’s specific needs.

· Develop subject matter expertise within the sector specific to your division through research, analysis, tracking and market mapping.

· Building strong relationships with existing and new clients using this to enhance and open up new areas of business prospects.

· Grow existing business by cross selling Connect Energy Services’ various service offerings to client’s current / other business units.

· Use sales calls/meetings to cross pollinate opportunities for your peers and increase a culture of collaboration.

· Understanding competitors’ activities in the market to aid in directional setting, brand, and sales strengthening.

· Effectively demonstrate “best practices” and promote brand awareness by proactively marketing and use of social media to enhance the business and your professional profile within your sector.

Candidate Management

· Source suitable candidates to match client’s requirements offered to work on.

· Create long lists of candidates specific to the key skills and competencies against each role.

· Pre-qualify candidates and gauge interest against requirements creating shortlists for client review.

· Format CVs to match company specification.

· Provide pre-screen write up for the client highlighting critical data match against requirements.

· Update candidate on Operations process and provide preparation material or interview instructions as an when required.

· Time sheet management; collation, quality control checks and management.

Assignment Support

• Crew Mobilisation

o Coordination with crew and vessel’s agent.

o Completion and arrangement of crew certification per vessel requirement; courses, medical / vaccinations etc.

o Preparation of crew air travel arrangement / land transportation and accommodation requirements.

o Preparation of Service Agreement / API / Cash Advances etc.

• Crew Demobilisation

o Coordination with crew and vessel’s agent.

o Preparation of crew air travel arrangement/land transportation.

Health & Safety

• It is a mandatory requirement of each member of the Crewing team to partake in the management of the 24- hour emergencies contact mobile phone. This is held for a period of 7 days on a rotational basis.

Other

· Effective allocation of work and task to consultants / resource consultant based on individual strengths / specialization to minimize opportunity cost and maximize ROI.

· Work closely with various departments in the company (Finance, Legal, Global Mobility, Business Development, Joint Venture Partner companies and management team).

· Ensure all recruitment processes are accurate, timely and meet data integrity requirement.

· Carry out duties and responsibilities in compliance with health and safety policy and statutory regulations.

· Meet and exceed KPIs and revenue targets.

· Effective time management, organization, and prioritisation to meet the needs and demands of your role.

· Communicate sales pipeline to Team Lead effectively and make accurate forecast reports.

· Aid in CV formatting duties for Team Lead as and when required to the needs of project demands.

· Mentoring less experienced team member.