About SHOKZ:

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series and their bone-conduction hearing aid product line.

Job Scope:
1.Lead the end-to-end recruitment process, including but not limited to job demand analysis, recruitment channel selection, job posting, resume screening, telephone interview, on-site interview arrangement, background investigation, offer negotiation, etc., to ensure efficient recruitment and selection of outstanding talents.
2.Maintain and expand recruitment channels, optimize recruitment process and improve recruitment efficiency.
3.Work closely with departments to understand the needs of the departments and make reasonable recruitment plans.
4.Responsible for induction, probation management, job transfer, promotion, resignation and other procedures of employees in compliance with laws and regulations.
5.Participate in the performance management process, assist in the formulation of performance evaluation indicators, collect performance evaluation results, and provide basis for staff development.
6.Participate in the setting, optimization, implementation and updating of HR policies and processes.
7.Ensure HR policies and procedures are in compliance with Singapore laws and regulations and are updated and adjusted in a timely manner.
8.Responsible for daily office administration, such as office supplies procurement, equipment maintenance, file management, etc.
9.Assist in organizing company events and meetings.
10.Complete other tasks assigned by superiors.

Job Requirement：

1. 2-4 years HR related working experience, familiar with Singapore HR regulations and related processes, familiar with Singapore Employment Act, etc.

2. Have comprehensive recruitment and interview skills and be familiar with various recruitment channels.

3. Have good communication, coordination and interpersonal skills, and have strong problem-solving skills.

4. Good organizational skills and time management skills, able to handle multiple tasks at the same time.

5. Have good learning ability and self-drive.

6. Positive and optimistic, have passion on sports. Good team work spirit and ability to work under pressure.

7. Proficient in both Chinese and English.

8. Experience in technology industry is preferred.

The Workplace Executive plays a pivotal role as the first point of contact for visitors to the HQ office while providing essential support as a Personal Assistant to the General Manager. This multifaceted position also involves assisting various HQ functional departments with administrative and operational tasks as required.

Responsibilities:

1. Office Administration Support

• Welcome and direct visitors at the reception area, ensuring a professional and friendly experience
• Always maintain a clean and organized reception area
• Manage incoming calls, filtering and transferring them appropriately to team members
• Collect, sort and distribute daily mail and deliveries to the respective recipients
• Oversee office stationery inventory and pantry refreshments ensuring availability
• Coordinate the ordering of name cards for team members

2. Office Facilities Management

• Manage and supervise office cleaning staff to maintain a high standard of cleanliness
• Manage and supervise services such as air-conditioning maintenance, pest control, water dispenser servicing and liaise with building management for facility-related issues
• Coordinate fire drills and other safety measures
• Regularly review and update administration policies, including leisure programs

3. Event and Logistical Support

• Provide logistical support for Company Events, Operations Meetings, Internal Training Sessions and Social activities such as fitness programs, fruit days, marathons, annual Dinner & Dance
• Assist in office relocations, ensuring a smooth transition

4. Personal Assistant Duties

• Arrange travel logistics for senior management including flight bookings, hotel accommodations and visa applications
• Minutes taking and report collations on a weekly basis
• Manage the General Manager’s calendar, scheduling appointments and ensuring timely follow-ups
• Support the General Manager with ad-hoc projects as assigned

5. HQ Functional Departments Support

• Provide general administrative support to all HQ departments as needed
• Undertake other ad-hoc duties as assigned to ensure smooth office operations

Requirements

• Minimum Diploma in any field with at least 3 years of relevant experience, preferably in office administration, facilities management and/or HR
• Proficient in MS Office applications with strong organizational and multitasking abilities
• Positive working attitute with high initiative and self-motivated mindset
• Ability to communicate effectively in written and spoken Chinese to liaise with vendors and colleagues in Taiwan and Hong Kong offices.

We Offer:

· Growth and development opportunities

· Multinational customer profiles and processes

· Innovative supply chain solutions and digital logistics platforms

· Multicultural environment

· 5 Days Work Week

Key Responsibilities:

· Prepare full set of Shipping Documentation for ocean import/export shipments (i.e Bill of Lading, Packing Lists, Invoices, Insurance Documents, etc)

· Maintain communications with internal and external parties and control through all phases of the journey of the shipment

· Responsible for order/data accuracy and quality in Elite Digital System and SAP

· Ensure compliance with Standard Operating Procedure

· Ensure compliance with import/export laws and regulations

We are looking for:

· Minimum 2 years’ experience in related field

· Ability to prioritize work, well organized and good coordination

· Good communication skills and proficient in English

· Able to start within short notice

Your duties as E-Commerce Executiveare as follows:

· Drive sales performance of the e-commerce platform

· Manage and execute promotional campaigns & activities

· Provide insights on customer shopping trends to support assortment selection, mechanics and identify assortment gaps

· Ensure good customer service by addressing and timely resolution of customer issues or comments

· Work closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

· Provide analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

· Analyse sales performance by store, by brand & by sku to improve space productivity

· Other ad hoc activities to support the business that the management deemed necessary to grow the business

· Design of category & promotion banners to support campaigns

· Work closely with E-commerce partners to ensure brand performance

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

Job Description

Main Responsibilities

Be a central point of contact for the business operations manager and employees, delivering customised and forward looking solutions, programs and policies to tackle issues faced by the Company.

• Be a guidance on the application of HR policies, procedures and standards.
• Work closely with the HR Shared Service team to drive continual efforts to improve the HR delivery services.
• Conduct new employee induction program
• Conduct employee satisfaction survey and exit interview to improve existing welfare
• Work closely with People Development team to improve the competency of the employees and especially the development of skills and mindsets of the Managers.
• Work closely with Talent Acquisition and propose innovative ideas to attract and retain talents.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in Paradise.
• Produce timely accountability reports and provide quality counsel on human resources issues.
• Drive HR projects assigned and act as a key advisor to your management team in the business unit.

Requirements

· Possess minimum a bachelor degree in any discipline.

· Effective communication skills

· Have at least 5 years of HR business partnering experience in a service industry and in food and beverages is an advantage.

· Assertive and confident in your delivery and execution of radical HR solutions.

· Able to work in a fast paced environment, committed and to flexible work hours.

· Have unbelievable passion, perseverance to overcome teething issues

· Have practical management of people issues, especially for rank and file level.

· Good skills and knowledge of multiple human resources disciplines – talent acquisition (both rank and file), employee retention, employee relations, disciplinary and grievances, compensation practices and managing diversity.

Position Summary:

The Senior Accounts Executive will manage comprehensive accounting functions at a managerial level to ensure operational excellence, accuracy in financial reporting, and compliance with regulatory standards. This position demands strategic planning, leadership, and hands-on execution to optimize the company’s financial performance.

Key Responsibilities:

Accounts Management:

1. Advanced Financial Reporting:
   - Prepare, review, and present financial statements, including profit and loss accounts, balance sheets, and cash flow reports.
   - Conduct financial analysis to identify trends, risks, and opportunities to support decision-making at the managerial level.
2. Budgeting and Forecasting:
   - Develop and manage annual budgets in collaboration with senior leadership.
   - Prepare financial forecasts to guide strategic planning and investment decisions.
3. Accounts Payable and Receivable Oversight:
   - Supervise invoicing, collections, and vendor payments to ensure timely processing.
   - Ensure accurate reconciliation of financial transactions and bank statements.
4. Tax and Compliance Management:
   - Ensure accurate tax filings and compliance with local and international financial regulations.
   - Manage relationships with external auditors, tax advisors, and regulatory bodies to ensure audit readiness and compliance.

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

• Retail Chain (IT Products / Gadgets)
• Basic Salary: $3000 - $3500
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Source and procure new products to meet business needs.
• Prepare and issue Purchase Orders (PO) accurately and on time.
• Build and maintain strong relationships with suppliers to ensure seamless operations.
• Collaborate with internal stakeholders and address potential issues that could impact business performance.
• Stay updated on market trends and competitor strategies to inform purchasing decisions.
• Prepare detailed reports and updates as required.
• Monitor inventory levels, manage stock replenishment, and oversee stock aging to optimize inventory turnover.

Requirements:

• Diploma in Business or related.
• Min. 1 year of relevant Purchasing / Merchandising of Consumer Products experience.
• Proficiency in MS Excel and Office, SAP.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Role Overview:

We are seeking an energetic and highly motivated Events Executive to join our dynamic team. As an Events Executive, you will play a crucial role in coordinating and executing various events, ensuring seamless delivery and exceeding clients’ expectations.

Key Responsibilities:

• Maintain effective client relationships, ensuring that all clients’ needs are listened to, understood and responded to in a timely manner.
• Clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status.
• Management of budget, schedules and project status.
• End-to-end event operations, including venue sourcing, securing third party costs, onsite event management, etc.
• Manage event registration and attendee communication, including tracking RSVPs, managing ticket sales, and responding to inquiries.
• Develop detailed event plans, timelines and budgets to ensure all aspects of the event are planned and executed seamlessly.
• Guide the development, writing and presentation of project proposals, schedules and plans.
• Collaborate with creative and projection teammates to ensure the integrity of work.
• Support Account Managers to build the agency’s account portfolio through new business pitches.

Requirements：

• Minimum 2 years of relevant experiences in an events, marketing or creative agency.
• Curious, with a deep interest in culture and an appreciation for the experiential.
• Excellent command of English, with the ability to convey thoughts in a succinct, thorough manner.
• A team player who thrives in a fast-paced environment with the ability to adapt to last minute’s changes.
• Good organizational techniques with meticulous attention to details.
• Proficient in basic Outlook, Microsoft Word, Excel, PowerPoint and Keynote.
• Able to work flexible hours and travel as needed for events.

Why Join Procon? At Procon, you'll be part of a team that's dedicated to breaking the mold and creating unforgetable experiences. If you're passionate about connecting brands with their audiences in innovative ways and have the skills to manage and grow client relationships, we'd love to hear from you.

Nearest MRT: Pasir Panjang Station

Working Hours: Monday to Friday; 10am-6pm

Benefits: Variable bonus, dental & medical benefits

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Grow your horizons, and grow your career with us!

Support the procurement team in the implementation and improvement of existing systems, policies, and processes according to Company’s business needs.

To assist the Director in strategic planning and managing the purchasing team for all purchasing activities according to the KPIs set.

ROLE RESPONSIBILITIES

• Establish, build and maintain relations with all key Vendors
• Create, set and maintain department KPIs
• Sources for new products for cost-effectiveness and Calls for Food Tender
• Support all users for all Purchase Orders with E-Procurement System and meet Finance month end closing deadlines
• To attend to complaints and feedback from users regarding supplier services, product quality and quantity issues
• Ensure smooth delivery of products to all users.
• Coordinate all administrative matters, liaising with all departments and customers directly, as well on new strategic initiatives with Corporate Chef and new opening projects
• Provide Management with data and reports related to purchasing activities as and when required
• Periodic review to Management on purchasing system improvements and streamlining purchasing processes
• To undertake whatever-related duties or tasks that may be assigned by the Superior from time to time

ROLE REQUIREMENTS

• Preferably with Diploma or Degree in Business/Purchasing/Supply Chain Management or a related discipline
• Minimum 3 years of purchasing/sourcing experience in the hospitality/F&B/Entertainment industry
• Proficient in MS Office
• Resourceful and meticulous with excellent negotiation, problem-solving, and communication skills with Vendors and Stakeholders
• Good interpersonal skills with the ability to communicate with people at all levels
• Able to work independently and a good team player

Key selling points

• 5 days' work week
• AWS
• Medical benefit

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Summary

We are seeking a results-driven Senior Marketing Executive to lead and execute marketing strategies that drive B2B leads-generation and business growth. This role involves managing and identifying target companies and key decision-makers; running digital campaigns, social media, content marketing, and brand development; and collaborating with cross-functional teams. The ideal candidate has a proven track record in B2B marketing, digital marketing, and results-oriented campaign management, and is skilled in leveraging analytics for performance optimization.

Key Responsibilities

• Strategy & Campaigns: Identify target companies and key decision-makers; develop and execute marketing strategies across digital platforms, including social media, and email marketing.
• Market Research and Competitive Analysis: Conduct market research, data-gathering on ERP market segments, decision-makers, communications channels, and industry trends
• Search Engine Optimization & Analytics: Optimize search rankings through keyword research and link-building; analyse performance metrics using tools like Google Analytics.
• Event and Partnership Coordination: Plan and execute marketing events such as webinars, trade shows, and industry conferences; build industry partnerships.
• Content & Social Media Marketing: Manage content creation and social media campaigns to drive engagement and brand awareness.
• Collaboration: Work closely with internal teams and 3rd parties to align marketing activities with business goals.
• Budget Management: Oversee the marketing budget and ensure result-oriented and cost-effective resource allocation.

Requirements

• Bachelor’s degree in Marketing, Business, or IT related field.
• Minimum 3 years of experience in B2B digital marketing, preferably in IT software and/or ERP solutions.
• Expertise in B2B digital marketing and campaign management.
• Strong leadership and team management skills.
• Exceptional written and verbal communication skills.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

1.Office admin relevant works, such as answer the phone call and worker dormitory operation.

2. Foreign employees management (work pass application, issue, renewal, cancel, data monitor, eg)

3. WICI claim and medical insurance claim.

4. Arrange courses for all employees.

5. Cooperate with site management.

6. Deal with employees' issues.

7. Have the knowledge of MS excel and words and PPT, and could well operate it.

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Job Description

Main Responsibilities

• Must be able to handle accounts receivables efficiently
• Must be able to monitor and ensure collections are received promptly
• Supervise and review the work performed by account staff or accounts assistant
• Handle all accounting related paperwork
• Maintain the computerized accounting system (Navision)
• Carry out approved transactions
• Monitor and report on outstanding accounts
• Prepare and monitor monthly AR aging reports
• Perform bank reconciliation and accounts reconciliation
• Attend to auditor’s queries
• Able to work under pressure to meet reporting deadlines
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics (Navision)

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Preferably with experience working in F&B industry
• Preferably able to commence work immediately