- Attend to Walk-in, email and phone enquiries from Customers.

- Assist Students registration and class Schedule.

- Handle accounts, including keeping accurate records, processing invoices and managing payment.

- Collaborate with the team to streamline processes , improve efficiency and contribute to a positive work environment.

Job Description

• To ensure purchases comply with financial policies and procedures, all documents and approvals are in order before posting in accounting system
• To cross verify invoices by fellow AP colleagues to clear the
• invoice for payment.
• Process payment in accordance to Finance SOP
• To ensure payment approval are sought in accordance to Bank Mandate
• To process clients refunds
• To reconcile on supplier’s statement of account and follow up with the relevant stakeholders
• Perform Intercompany reconciliation on monthly basis
• Handle vendors/suppliers enquiries
• To provide necessary assistance during internal and external audit
• Propose any changes to the AP processes to the supervisors
• To assist in preparing monthly dashboard and monthly reports
• To clear the finance letter box and emails
• Any adhoc duties assigned by the supervisors

Job Requirements

• At least diploma in Accountancy with minimum 2 years of Accounts Payable experience

Roles & Responsibilities

· Source, select and negotiate for the best purchase package in terms of quality, prices, terms, deliveries, and services with suppliers and/ or subcontractors.

· Coordinate with various departments and suppliers in the purchasing scope of work for projects assigned.

· Prepare and process purchase orders and documents in accordance with company policies, procedures and specifications.

· Manage requestor’s requirements to ensure operational need such as goods and service supply, track orders for timely delivery and quality of purchased products

· Maintain complete updated purchasing records/ data and pricing in the system.

· Monitor and coordinate deliveries of all items purchased to ensure that all items and delivered to store/site on time.

· Filling and control all purchase files.

· Liaising and verifying with accounts department regarding invoices, price and delivery acknowledgements.

· Support relevant departments with quotation for the purpose of tenders.

· Assist in accounting matters such as matching of PO, DO, invoices and preparation of payment, documentation and filing.

· Able to works independently

· Willing to work as team

· Any other ad-hoc duties as assigned.

Requirements:

· 1 - 3 years of experience in Purchaser related role.

· Experience in interior design industry will be preferred.

Interested applicants can also send your resume to [email protected]

Please include the following in your Resume Document *
(*.DOC/PDF - Files should not exceed 2MB)

· Name

· Contact No.

· Nationality/PR Status

· Location/Address

· Recent Photo

· Notice Period

· Expected Salary

Key Responsibilities:

Accounting Support:

• Assist with invoicing, account reconciliations, and tracking expenses • Prepare financial reports and maintain accurate records

• Manage petty cash and support month-end closing processes

HR Administration:

• Maintain employee records, leave management, and assist with payroll processing

• Coordinate recruitment efforts including job postings, interview scheduling, and onboarding

• Help manage employee benefits and address staff inquiries

Purchasing & Procurement:

• Manage office supplies and vendor relationships, including negotiating contracts and placing orders • Track inventory and ensure timely reordering of materials and supplies

• Oversee deliveries and follow up with suppliers on pending orders

Documentation & Reporting:

• Prepare and manage contracts, reports, and company documentation

• Ensure compliance with company policies and legal requirements

• Assist in preparing presentations, reports, and other business documents

Requirements:

• Educational Background:Diploma or degree in Business Administration, Accounting, Human Resources, or a related field

• Experience: Minimum of 1-2 years of experience in an administrative, accounting, or HR role

• Experience in procurement or vendor management is a plus

• Fresh grads are welcomed to apply too

• Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint)

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Problem-solving mindset and attention to detail

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Main Responsibilities

• Perform the tasks of order taking and ensure accuracy by repeating orders to guests.
• Deliver orders to kitchen/show kitchen promptly.​​
• Check ordered meals on collection from kitchen and deliver to guests promptly.​​
• Keep tables and service areas clean and tidy.​​
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs
• Assist Restaurant Manager to ensure a smooth operation
• Maintain a high standard of personal grooming and portray a professional image at all times

REQUIRED TO DO ALL PAPER WORKS TO THE COMPANY.

KNOWLEGDE IN CONSTRUCTION COMPANY WILL BE ADVANTAGE.

DAY TO DAY REPORTS ON WORKERS TIME ATTENDANCE, PAYROLL, ACTIVITIES AND WELL BEING.

COMMUNICATION WITH CLIENT.

Job Responsibilities

You will play an important role in:

1) Proposal Management

• Manage administrative tasks related to proposal development to ensure timely and high-quality submissions.
• Help organize the logistics of the proposal process, including meetings and deadlines.

2) Documentation Creation

• Assist in creating client proposals, contracts, and related documents in English and occasionally in Mandarin.
• Gather relevant information to showcase the company’s capabilities in proposals.

3) Team Collaboration

• Work with different departments (finance, project management, marketing) to provide support during the proposal process.
• Facilitate communication among teams to align with client needs.

4) Client Analysis and Meeting Coordination

• Prepare for business meetings by collecting information about clients’ histories and current status.
• Conduct research to understand client industries and market trends.

5) Database Management

• Maintain and update internal databases to keep client and project information accurate and accessible.
• Analyze fee structures across regions to identify trends and opportunities for improvement.

6) Administrative Support

• Provide general administrative support, including scheduling meetings and coordinating proposal presentations.
• Assist in onboarding new clients by preparing introductory materials.

7) Ad-Hoc Tasks

• Handle other tasks as assigned by management, showing flexibility in meeting team needs.
• Help improve proposal processes and documentation based on feedback.

8) Quality Assurance

• Ensure all proposals are proofread and meet company standards before submission.
• Gather feedback after submissions to enhance future proposals.

Requirements

To succeed in this role, we will need you to be:

• Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Marketing, or equivalent Professional Qualifications
• Minimum 2 years of working experience in related field
• Preferably Executives specializing in Marketing/Business Development or equivalent
• Experience in bids and tendering procedures an advantage
• Added advantage for candidates with extensive network or working experience in the Architecture/Landscape Architecture industry
• Proficient in Microsoft Office, Photoshop, InDesign an advantage
• Good work ethic, time management, and teamwork
• Self-driven, good interpersonal skills, meticulous, strong critical thinking and analytical skills
• Excellent command of written and spoken English and Mandarin

● Qualify incoming sales leads and tracking of prospects through making calls or relevant means of communication to prospective clients, and also to coordinate with sales representative on the conversions

● Coordinating with the sales team and ensuring smooth onboarding of students recruited through the agents, while ensuring compliance in the process

● Update and maintain accurate records of lead enquiries in the CRM system to give sales representative actual feedback on lead quality and pipeline management

● Conduct school tours and respond to queries during pre/post consultations and assist client with the application process through to enrolment stage

● Conduct market research on competitor analysis and analyze the data to provide insights to the sales team

● Provide consistent and regular follow ups with existing customers to ensure optimum quality of customer service standards are maintained

● Provide timely and ad-hoc administrative support to the Sales Team

Working hrs: Mon to Fri (0700AM to 0430PM)

Location: Jurong East

Requirements:

• Diploma in IT or related field
• Proficient in written and spoken English
• Knowledgeable in Microsoft Office and Google Workspace
• 1 year experience in conducting school enrichment workshops or similar activities
• 1 year of experience as an ICT Executive or similar role in a school
• Skilled in ICT device troubleshooting
• Experience with AV setups in school environments
• Proficient in audio and video production for school events
• Knowledge of video editing software
• Registered with MOE’s REMS 2.0

Scope of works:

• Oversee all ICT devices and equipment.
• Provide technical support.
• Install, maintain, and repair devices.
• Track loans and returns.
• Manage ICT and AV inventory.
• Deliver and set up devices as requested.
• Supervise vendors during deliveries.
• Support school staff with ICT tasks.
• Process ICT-related paperwork.
• Report to ICT leadership.
• Coordinate with Desktop Engineers (DEs).
• Set up audio and visuals for events.
• Assist with audio/video production.
• Use video editing tools when needed.
• Provide basic ICT and video training to students.
  

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Perform end to end payroll process.
• Ensure all queries are proactively response from/to key stakeholders.
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Responsible for submission of Government Paid Leaves (Maternity, Paternity, Childcare & etc)
• Ensure compliance with company policies and local legislations.
• Make recommendation on work process improvement whenever necessary.
• Any HR/Payroll projects and ad hoc tasks as assigned.
• Minimum 3 years of payroll knowledge and experience.

Job Requirements:

• Minimum 3 years of payroll knowledge and experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Hands-on experience on BIPO Prosoft is preferred.
• Experience with SAP Success Factor will be an added advantage.
• Knowledge on Payroll, Singapore Employment Act, CPF & Income Tax legislation.
• Proficient in Microsoft Office applications.
• Prior experience in HR shared services environment with a large organization is preferred.
• Highly self-motivated, committed and resourceful; with initiative and drive to deliver organized and meticulous work.

The successful candidate would be required to:-

(1) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

(2) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Working hrs: Mon to Fri (0730AM to 05.00PM)

Location: Jurong west

Requirements:

• Diploma in Science or related field
• 1-year experience in Science lab operations and administration
• Experience in Science, STEM, and Sustainability programs
• Skilled in digital resource creation (e.g., PowerPoint)
• Proficient in lab equipment maintenance
• Fluent in English
• Strong interpersonal and communication skills
• Experience with primary school students
• Ability to work independently and in a team
• First aid certification is a plus

Scope of works

• Prepare materials for Science labs and enrichment programs.
• Label and maintain records of Science resources and lab materials.
• Organize and keep Science rooms clean.
• Ensure lab equipment is functional; conduct biannual stock-takes.
• Properly dispose of waste materials.
• Ensure student safety and maintain incident logs.
• Update first aid box and check safety devices.
• Provide logistical support for Science competitions and assessments.
• Conduct lab safety and equipment awareness briefings.
• Perform other assigned duties.

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Join us in driving the future of transportation!

As a Finance Executive, you will be responsible for managing and executing key financial processes such as invoicing, reconciliation, audit support, and other general accounting tasks. This role supports the finance team in ensuring the accuracy and compliance of financial transactions and plays a critical part in month-end and year-end closing activities.

Responsibilities

• Issue sales invoices, ensuring their accuracy and compliance with relevant requirements.
• Process customer payments and ensure accurate application to customer accounts.
• Prepare reconciliation between CRM and ERP systems during the month-end to ensure the accuracy of billings.
• Collaborate with the accounts payable colleague in a buddy system to ensure smooth operations in both accounts payable and receivable functions.
• Assist with month-end and year-end closing activities, including preparing audit schedules and journal entries.
• Assist with internal and external auditor requirements, including accounting-related documents and records.
• Any other ad-hoc duties as assigned.

Qualifications

• 2+ years in accounting, with a preference for those who've navigated the automotive sector.
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in financial software systems, preferably CRM and ERP.
• Must be computer literate with working knowledge of Microsoft Office applications (Excel, Word etc.)
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Effective communication skills for collaboration with different departments.
• Enjoy working with people and thrive in team environment in a fast paced environment

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Serangoon

Requirements:

1. Singapore-Cambridg GCE N level Level (3 subjects including English)
2. Conversant in at least two languages, English and a Mother Tongue
3. Proficient in MS office i.e. Word, Excel, Powerpoint.
4. Relevant experience in administration and/or customer service.

Scope of works:

1. Attending to School General Office front-desk duties.
2. Handling telephone calls and walk-in enquiries.
3. Receiving in-coming mails / goods deliveries and arranging outgoing mails for posting.
4. Maintaining, updating, and compilation of data.
5. Attend to / assist unwell students.
6. Logistical e.g. taking photos/videos and admin support for school programmes, events or resource preparation.
7. Assist in other general admin duties when assigned.

Location: Serangoon

Responsibilities:

- Oversee and maintain all site upkeep activities (residential/commercial).

- Ensure the effective management of Common Areas through regular inspections.

- Assist the Centre Manager in preparing properties for new tenancies.

- Perform administrative, financial, and maintenance tasks.

- Conduct on-site inspections and manage development works by contractors, ensuring adherence to specifications and timely completion.

- Follow up with contractors on monthly maintenance schedules, quotations, claims, and invoicing.

- Supervise term contractors as needed.

- Raise purchase orders and monitor work progress in response to tenant/resident complaints.

- Obtain quotations for repair and maintenance services.

- Respond to emergencies or incidents according to in-house apps and Standard Operating Procedures (SOPs) for escalation and response time.

- Build and manage strong client relationships.

- Handle tenant/resident complaints professionally, ensuring proper closure and communication back to the complainant.

- Propose preventive maintenance strategies.

- Prepare monthly reports for management and landlords.

- Perform any other duties assigned by the supervisor.

Requirements:

• Any qualification in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Team player with good interpersonal and organization skills
• People-oriented with a willingness to learn
• Open to travel

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description and Requirements

Roles and Responsibilities

Responsibilities:

· Responsible for staff scheduling, including work assignments/employee breaks.

· Responsible for managing store hygiene

. Cashier at the front desk and assist with serving dishes

· Plan and execute activities to improve efficiency, quality and reduce waste.

· Perform production resource planning based on logistics planning and order volume for each store and inventory management.

Requirements:

· At least 2 years of relevant F&B work experience

· Able to start work immediately or on short notice.

· Proficient in English and Mandarin to communicate with guests.

Job Summary:

• Industry: Healthcare
• Working location: Kent Ridge
• Employment type: 6-month contract

Job Responsibilities:

• Leverage the various recruitment channels to source and hire quality candidates to meet the manpower needs.
• Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees
• Provide HR Admin support as follows:
  i) Work with the Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires
  ii) Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme
  iii) Arrange pre-employment medical examinations for interns and process interns’ monthly allowance.
  iv) Timely submission of funding claims to MOH
  v) Maintain and update training records for all existing employees
  vi) Ensure vaccination records are updated in the MOH system on a quarterly basis for MOH audits
  vii) Co-ordinate logistics for monthly HOD meetings and Employee engagement sessions

Job Requirements:

• Bachelor’s degree in Business, preferably in human resources.
• At least 1-2 years of relevant HR working experience. Experience in large corporations and healthcare will be an added advantage.
• Possess interpersonal and communication skills.
• Ability to work independently within assigned job scope.
• Strong problem-solving skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

RESPONSIBILITIES

Candidates are expected to assist and support the Pilotage Services Department in the following:

• To assist in arranging HOD’s meetings, overseas travel and claims as the HOD’s PA.
• To generate monthly department KPI results graphically for HOD.
• To prepare month-end revenue accrual, monthly sectors revenue/volume-yield/any required operation details reports and pilot utilization slide to Finance.
• To prepare and review daily/monthly/half-yearly Pilotage Operation Movement reports for accuracy and completeness of job data and ensure that all jobs are billed.
• To assist with ad-hoc billing to customers.
• To generate monthly and YTD pilotage service level reports.
• To endorse Purchase Orders for payment to suppliers.
• To submit certified and approved invoices to Finance for payment to suppliers.
• To verify telco invoices and recover costs from staff for any excessive usage (if any).
• To assist with all medical certificate submissions, claims, records and invoices.
• To prepare YTD team-based KPI and other operations records.
• To organise documents for the annual performance appraisal.
• To undertake any other duties as assigned by the supervisor.

REQUIREMENTS

• At least a Diploma in any specialisation;
• Minimum 2 years of experience in handling administrative matters;
• Experience in PeopleSoft will be an added advantage;
• Proficiency in Microsoft Excel;
• Detail-oriented and excellent interpersonal and communication skills; and
• Good time and stress management.

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through migrant domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

RESPONSIBILITIES

Candidates are expected to assist and support the Pilotage Services Department in the following:

• To administer daily roster for pilots which includes generating, adjusting, turnout additional manpower and maintaining manpower records.
• To update staff particulars and apply for leave on behalf via the HRMS.
• To verify and ensure accuracy for payment of salaries and monthly incentives.
• To administer sick and hospitalisation leave which includes timely consolidation of medical certificate, submission of medical claims on behalf, updating of medical records via the HRMS and processing of medical invoices.
• To arrange pilots for annual and ad-hoc medical checkups.
• To raise Purchase Requisition for the department.
• To serve as a point of contact regarding enquiries on staff benefits.
• To undertake any other duties as assigned by the supervisor.

REQUIREMENTS

• At least a Diploma in any specialisation;
• Minimum 2 years of experience in handling administrative matters;
• Experience in PeopleSoft will be an added advantage;
• Proficiency in Microsoft Office applications;
• Detail-oriented and excellent interpersonal and communication skills; and
• Good time and stress management.