• Handle daily internal and external marketing communication, data entry and updating marketing materials. Coordinate with external stakeholders and vendors for marketing assets andvisual merchandise updates.
• Track and compile marketing data for internal and external reporting.
• Any other ad-hoc duties as and when assigned by the Marketing Manager

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving ways.
• Assist and support to spear head on all cost saving and reduction program and activities.
• Expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Min. of 2 year working experience.
• Knowledge of computer software application. E.g. word, excel.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.
• Technical knowledge will be an advantage.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Key Responsibilities:

• Responsible for all phases of tender/bid submission.
• Manage the preparation of the bid and review the commercial aspects of the tender.
• Respond efficiently to all incoming sales enquiries by phone, and email
• Provides technical information and explanations; preparing quotations; manages sales cycle well and ensure prompt response to customer
• Provides sales & coordination support to the team and operations
• To service existing and ensure customers' satisfaction
• Achieve sales and business targets.
• Ensure diligent follow up, negotiate and close deals with customers.

Qualifications & Requirements:

• Proficient in MS office applications.
• Able to work independently
• Manage the Junior Coordinators.

Benefits:

• AWS
• Performance bonuses.
• Annual leaves: 15 days

email resume to: [email protected]

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

HR & Admin Manager (Singapore & Malaysia)

Responsibilities:

Human Resource

· Review HR and performance management policies and key KPIs

· Review company handbooks to include any updates or amendments in Employment Acts

· Handles recruitment process including talent sourcing, liaison with recruitment agencies, drafting job posts, onboarding and orientation.

· Plan manpower needs in line with Minstry of Manpower (MOM) directives and apply for work permit, S Pass, EP, DP and process pass renewals

· Organize annual medical checks for employees

· Handles off-boarding process like conduct exit interviews, termination, retirement

· Handles employee’s queries, grievances and provides career guidance

· Process monthly Singapore and Malaysia payroll using iPay and UBS SAGE including uploading to banks for payment

· Plan and implement annual performance management and propose division of bonuses

· Submission monthly CPF contribution to CPF Board and pay all relevant taxes like EPF, EIS, SOSCO, Zakat, PCB and corporate taxes to Malaysia statutory boards

· Submission of annual tax forms to IRAS and LHDN (Malaysia equivalent of IRAS)

· Apply and claim from statutory boards childcare leave and training course subsidies

· Ensures proper administration of HR and admin practices in line with corporate compliance by HQ, includes meting out disciplinary actions

· Submission of HR reports like monthly headcount, salary list, organization charts and contact list

· Organize annual team bonding sessions and quarterly staff engagement activities

· Manage and verify annual leaves and benefits entitlement, petty cash and transport claims

· Source and identify safety course providers for employees in Singapore and Malaysia

· Ensure all training, payroll and filing records are in place and maintain office cleanliness

Office Administration

• Maintain and process any of the general office admin of the company.
• Stationery & sundry purchasing for office and other ad-hoc projects.
• Tenancy/Rental Management (For both SG & MY offices and rental units for Employees)
• Stationery & Office Equipment management (Sourcing, purchasing, maintain)

IT Support

· Liaising with Vendor on IT equipment and Software matters

· Procuring and maintaining of IT equipment (both mobile phones, laptops, router and printer), issue, returns & repair

· Handling IT enquiries from employee

Requirements:

· Singapore Citizen or SGPPR

· Fluent in both English & Mandarin (Proficiency in Japanese language or Malay is a bonus)

· Preferably Bachelor Degree or Graduate Diploma in Human Resource/Capital Management

· Proficient in MS applications like Word, Excel, Powerpoint and Outlook

· At least 5years’ experience as HR practitioner in Singapore, be well versed in Singapore Employment Act and willing to learn Malaysia labour laws

· Strong communication skills (both verbal & written)

Job Descriptions:

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

1. JOB DESCRIPTION

Job Description & Requirements

Accounting (QuickBook)

• Input all Sales Invoices and Purchases Invoices
• Match PO to Supplier Invoices and filing
• Make payment to Suppliers (Local and Overseas ) & monthly Staff Payrolls with bank transfer
• Submit Monthly CPF (thru e-submit)
• Maintain AR (to chase overdue payments)
• Reconcil monthly Bank Statement (For SGD, USD, EURO)
• Reconcil GST & submit filing every quarterly (e-submit IRAS)
• Monthly financial report to be ready by 15th of following month
• Submit end year financial reports and files to auditors
• Provide requested documents and enquiries from auditors
• Input all audit adjustements from auditor for final closing

Admin/Purchasing/Shipment

• Process PO to Suppliers (Overseas & Local)
• Reply daily emails to customers and suppliers on orders status / delivery
• Arrange shipments overseas orders
• Update sales statistics
• Other admin duties when required

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Job Title: Procurement & Planning Executive (ID8134)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $3800 - $4200

Job Description:
• Regularly review cost-out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business.
• Lead accurate demand forecast with sales and marketing by successfully monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning.
• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Collaborate with Finance team to ensure procurement management are aligned with corporate standards.
• Maintain knowledge of Import/Export regulations, compliance with the regulations.

Requirement:
• Min Diploma in Business or other relevant field of study
• Minimum 3-5 years’ work experience in purchasing, ideally in FMCG, most preferably meat and cheese sourcing/purchasing.
• Knowledge of Meat and Cheese imports.
• Proven track record of managing a significant cost of goods with strong motivation to deliver cost savings.
• Strong leadership to manage suppliers with good decision-making and the ability to multitask.
• Strong business acumen, open-minded approach, and ability to effectively manage relationships throughout the organization and supplier relationship management skills.

• Bukit Panjang, West Region
• Inventory & Fixed Assets (Accounting)

Fixed Asset function

• Process fixed transactions posting relating to asset acquisition, depreciation and asset movement, prepare journal entries and any adjustment deem necessary, compliance with Singapore Financial Reporting Standards (FRS) and company’s policy & procedures.
• Monitor and clear outstanding transactions in Fixed Asset CIP GL Accounts monthly.
• Prepare monthly PPE/IA/ROU audit schedules
• Asset Addition, Disposal, Lease Asset & Lead Schedules
• Deferred Income Reconciliation & Schedules
• Other schedules required by auditors during hard close / financial year end

Fixed Asset Acquisition

• Create fixed asset master record in Navision and post vendor invoice for asset purchased.
• Tally vendor invoice / delivery to Fixed Asset purchase order.
• Vet Fixed Asset purchase requisitions.
• Ensure asset number is created in accordance to fixed asset capitalisation policy.
• Ensure timely and proper capitalisation of fixed asset acquired.
• Update asset transfers and disposal promptly and accurately

Fixed Asset Verification (FAV) exercise

• Generate and distribute fixed asset listing to company’s fixed asset custodians / HOD
• Follow up to ensure that fixed asset custodian has completed the fixed asset sighting, report discrepancies and get approval to update fixed asset register.
• Prepare and send FAV summary report to company’s Head of Finance in accordance with the policy.
• Review all FAV returns and complete all follow-up actions and achieve closure on/before financial year end, 31 Mar

Others

• Proper filing of all required documents
• Liaise with internal / external stakeholders on Fixed Asset related matters with professionalism
• Review work processes / participate in business process improvements, obtained feedback to improve efficiency and to strengthen internal control procedures
• Any ad-hoc duties as assigned

JOB REQUIREMENTS

• Degree in Accountancy or equivalent
• Minimum 2-3 year of experience in Assets accounting, Accounts Payable or Accounting is preferred. Those with lesser experience will also be considered
• Experience in Navision is an advantage
• Proficient in Microsoft Office especially in MS Excel
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• Strong interpersonal, communication and analytical skills
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome

• Bukit Panjang, West Region
• Accounts Payable (Accounting)

Job Responsibilities:

• Process invoices, payment requests and reimbursement claims accurately within the stipulated timeframe and in accordance to internal procedures and compliance with tax regulations.
• Ensure compliance with Singapore Financial Reporting Standards (FRS) and company’s policy & procedures.
• Ensure invoices are verified against orders, goods or services are received and authorised before processing payment.
• Follow up actively with the relevant parties to resolve problematic invoices, including sending periodic reminders to vendors to act on disputed invoices.
• Liaise with vendors and users to facilitate prompt processing of invoices including those under Direct Debit Authorisation (DDA).
• Accrue unprocessed invoices, payment request and reimbursement claims to meet month-end closing schedule.
• Prepare and submit/post journals for reclassification and adjustments, recurring transactions within institutions’ timeline.
• Check and review monthly journal posting
• Prepare monthly inter-co AP schedules
• Review of end-user purchase/cheque requisitions for budgetary control and to ensure correct GL coding.
• Participate in business process improvements, workflow automation and system implementation.
• Other ad-hoc duties as assigned.

Job Requirements:

• Degree in Accountancy or equivalent
• Minimum 2-3 year of experience in Assets accounting, Accounts Payable or Accounting is preferred. Those with lesser experience will also be considered
• Experience in Navision is an advantage
• Proficient in Microsoft Office especially in MS Excel
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• Strong interpersonal, communication and analytical skills
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome

IMMEDIATE VACANCIES

We are looking for Part Time Customer Service/ Admin Executives.

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

We are seeking for dynamic professionals to join our claims team in our corporate managed Healthcare business.

What You'll Be Doing

• Provide accurate and efficient adjudication of claims, validation, pre-authorisation of applications and LOG issuance to meet operational and SLA targets.
• Conduct regular review of current claims processes and working with internal stakeholders on developing new and improved processes to improve efficiency and overall claims experience.
• Manage escalations and stakeholder relations.
• Being a champion for change as well as providing on-going training and development for effective claims management.
• Liaise with the Insurance Company to verify exceptions as well as to resolve any complaints.
• Conduct analysis, prepare periodic reports and presentation when required.

What We Are Looking for

• Strong technical understanding of the claims process for medical claims, preferable in a Third-Party Administrator/Managed Healthcare environment.
• Highly developed interpersonal skills
• Excellent organisational skills and exceptional eye for details.
• Passionate about driving change to improve business outcomes.
• Exceptional communication skills and stakeholder management skills.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Tasks & Responsibilities:

-Daily scheduling of work for technicians

-Preparation of quotations and servicing contracts

-Develop and carry out an efficient documentation, filing system, scanning and photocopying for both paper and electronic records

-Handling of customers enquiries and feedback

-Liaising with suppliers and checking of equipments/parts stock

-Other small duties in between when necessary

Requirements:

-Competency in MS Office

-Able to converse in Chinese and English

-Able to write in English

-Commit to a 5-day work week (9-6pm)

Whatsapp @ 8511 7037 for more details

Job Title: Senior Business Development Executive (ID5043)
Location: Ubi
Working Hours: Mon to Fri 8.30am – 6pm
Salary: $3500 to $5000


Job Description:
The role and responsibilities include, but are not limited to:
• To focus on business development
• To develop new customers
• To secure new projects
• To do lighting specifications
• To manage and grow existing overseas distribution channels
• To promote and create product awareness

Requirement:
• Min Diploma in Business / Marketing / Electrical or Electronic Engineering
• Min 3 years’ experience as a Sales roles in Construction material industry
• Good contact with Distributors, Developers, Architects, Interior Designers & etc
• Strong business development skills
• Strong business acumen
• Product training is available

We're a small agency with a flat structure, that focuses on digital marketing for small businesses.

You'll work directly with the General Manager and will be the main touch point for clients

Duties and Responsibilities:

· Develop social media proposal for prospective clients

· Conduct market research on clients competitors/industry to understand the market landscape as well as strengths and weaknesses

· Brainstorm and execute creative marketing strategies for social media platforms (Facebook, Instagram, TikTok, LinkedIn, Livestream) for our clients

· Design and create different forms of marketing collaterals, such as event flyers, social media assets (e.g. Instagram post/story, Tiktok reels etc.)

· Conceptualize, plan, video and edit marketing videos (short reels for social media)

· Provide copy writing to online and offline marketing materials

· Creation of social media calendar

· Support digital marketing team to provide account servicing to clients

· Monitor and review performance of social media and ad campaigns

· Preparation of performance reports and recommendations

Requirements

· Interest in digital marketing and passion for learning

· Digitally savvy with some knowledge of social media platforms

· Good communication skills in English, written and spoken

· Great initiative

· Proficiency in creating video content e.g. TikTok preferred!

Job Title: Account Executive (ID9002)
Location: Tuas
Working Hours: Monday- Friday 8:15am-5:30pm
Salary: ： $2800-$3200
Benefit: *Bonus twice a year
*AL 10days

Job Description:

· Handle full set of accounts

· Check supplier’s invoices & seeks approval before process payment

· Able to handle AP/AR/GST functions

· Petty cash reimbursement

· Monthly bank reconciliations & prepare weekly bank balance report

· Maintain proper documentation and filing for Audit and Tax purposes

· Assist with the preparation of month-end closing and year-end audits

· Participate in stock take events and inventory related matters

· Assist in any ad-hoc duties as assigned

Requirement:

· Must need to do full set account

· Possess at least an Account LCCI or equivalent

· At least 2years of relevant experience

Job Description & Requirements

You will report to Director, Business and your duties will include:

Business Development

1. Liaise and effectively engage with local/overseas partners and agents for direct student recruitment drives and marketing activities.

2. Actively manage, maintain, and evaluate agents according to the Agent Management System.

3. Keep abreast of industry trends and issues affecting the educational industry to help the school stay ahead of the competition. Gather market intelligence on competitors.

4. Conduct school tours and provide post tour follow up to enrolment.

Student Enrolment and Administration

1. Handle enquiries from Agents, Parents or students regarding enrolment and admission test.

2. Responsible over admission test arrangement and scheduling of all incoming applicants’ admission tests and admission interviews.

3. Invigilate ongoing test, physically or online.

4. Ensuring sample admission papers are available and marked admission test papers are returned within stipulated time frame.

5. Handling all other matters regarding student applications and admission.

6. Work closely with Student Admissions and Student Services to ensure smooth induction of new students.

Marketing

1. Plan and execute advertising and promotion concepts that are aligned to the Business Development Plan.

2. Social Media – content planning, design creatives, and mange publication of all SFMS official social media accounts to increase brand awareness.

3. Ensure compliance of corporate branding and positioning.

Requirements:

• Candidate must possess a minimum Diploma in Business / Marketing or related discipline.
• Minimum 1 year of relevant work experience. Fresh graduates are also welcome to apply. Experienced applicants will be considered for Senior Executive position.
• Proficient in photo/video-editing software and has prior experience in professional video and photo-taking
• Social media creatives.
• Possess Design and IT Skills for preparation of marketing collaterals.
• Possess strong communication and writing skills.
• Creative, resourceful, self-motivated
• Able to multi-task and adhere to deadlines.
• Able to work independently and in a team.

Job Title: MNC Flagship Retail Sales Executive (ID1206)
Location: River Valley
Working Hours: 5 days work 10.45am – 8pm, PH off.
Salary: $3200 - $3300
Benefit: 13th month + Annual Target Incentive (approx. 1.5 - 2 months)

Job Description:
• Attend to walk-in customers in the retail boutique.
• Handle Singapore dealers accounts.
• Monitor and replenish inventory based on sales forecasts & stock movements
• Ensure accurate pricing display, visual merchandising presentation meets company’s standards and upkeep brand image
• Process quotations, sales orders, schedule goods deliveries to customers/ project sites
• Maintain customer databases and strengthen customer relationships - CRM management.
• Maintain good housekeeping of the retail boutique and goods store.
• Answer in-coming calls for sales enquiries.
• Support retail marketing activities, consumer promotions, boutique events etc.
• Assist at boutique events as needed

Requirements:
• Possess 3-4 years’ sales experience or customer service experience
• Good communication and customer service skills
• PC-literate

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.