This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

ImaqineLab transforms businesses to achieve record-breaking scalability through imaqinative strategies, innovative productivity, and new technology. We are unafraid to be bold, adventurous, and open in the verticals and industries we are in. With our astute tactics and vision, we bring success to businesses and clients we've supported.

Let ImaqineLab bring your business beyond your imaqination.

Working Venue - Pasir Panjang

Responsiblities

The ideal candidate is a playmaker that can run a campaign with just an idea - they are able to conceptualise a seeded idea and explore various marketing opportunities. Ideating innovative marketing strategies and bringing possibilities into fruition is their passion. They are a self-starter, intuitive, creative, yet organised. They identify, diagnose, and fill gaps swiftly and rationally.

• Experience in Digital Marketing, Campaign/Social Media marketing, Brand management and/or PR.
• Develop marketing plans, prepare proposals and decks.
• Develop strategic marketing initiatives and activities.
• Strategise and manage social media accounts.
• Strategise, optimise, and manage ads (Google, YouTube, Social Media, TikTok).
• Manage KOLs for various campaigns.
• Client and community management via events, workshops, and seminar.
• Experience in digital marketing and content management.
• Evaluate performance and provide recommendations to improve Campaign performance.
• Conduct market research to identify marketing opportunities.
• Manage simultaneous projects from a variety of verticals.
• Write and proofread effective copies.
• Design basic marketing assets.
• Other ad-hoc tasks.

Requirements

• Highly organised and astute.
• Excellent time management.
• Strong analytical skills.
• Good educational background.
• Excellent written and communication skill.
• Highly proficient in English.
• Experience in media buying is preferred.

Preferred Experiences

• Experienced content creator (esp. video content).
• Possess an eye for video content and production.
• Advertising/media agency experience.

- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty. Act as the primary point of contact for clients throughout the sales process.

- Sales Tracking & Reporting: Track sales progress and key performance metrics, ensuring goals are met. Report regularly on sales performance, trends, and areas for improvement to senior leadership.

- Strong Client Service Focus: Exceptional customer service skills, with the ability to manage client relationships professionally and effectively.

- Market Research & Competitor Analysis: Stay informed about competitors’ offerings and trends in the insurance market, and work with the team to adjust sales strategies accordingly.

- Negotiation Skills: Ability to effectively negotiate contracts and terms with clients, ensuring mutually beneficial agreements.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

You will act as the intermediaries between other departments within the organisation and also liaise with external parties.

ACCOUNTS RECEIVABLE

1. AR Retail Sales, Collection & Reconciliation

2. AR Non-Retail / Non-Trade, Collection & Reconciliation

3. Bank Statement Reconciliation & Reporting

4. Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1. Bank Related Support & Liaison

2. General Insurance Coverage

3. Payment Terminals Arrangement & Follow-up

4. Liaise with Company Secretary

5. Liaise with Singapore Department of Statistics

6. Ad Hoc Tasks/Projects assigned

Requirements

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1yr experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 8070 8028.

Job Summary:

The Channel Sales Executive will be responsible for building and growing channel sales in the retail space for healthcare and lifestyle-related products, focusing on consumer-grade medical devices for health monitoring, rehabilitation equipment, and consumables. This role requires a dynamic individual with a passion for healthcare products, a proven track record in channel sales, experience managing and training retail promoters, and expertise in retail inventory management.

Job Responsibilities:

1. Channel Development & Management:

• Identify, establish, and nurture relationships with key retail partners to expand sales channels.

• Develop and execute sales strategies to achieve targets in the retail space.

• Continuously assess and explore new channels and market opportunities.

2. Retail Promoter Management & Training:

• Recruit, train, and manage a team of retail promoters to effectively represent and promote products in the retail environment.

• Develop training programs for retail promoters to ensure they have a comprehensive understanding of product features, benefits, and sales techniques.

• Monitor and assess the performance of retail promoters, providing feedback and guidance to enhance their effectiveness.

3. Sales Execution:

• Actively engage with existing retail partners to drive product placement and increase visibility.

• Coordinate promotional activities and marketing initiatives to boost product sales.

• Monitor sales performance, trends, and competitor activities, providing insights and recommendations to management.

4. Retail Inventory Review & Management:

• Collaborate with retail partners to review and manage inventory levels, ensuring that products are adequately stocked to meet consumer demand.

• Conduct regular inventory checks and provide accurate forecasting to avoid stockouts or overstock situations.

• Work closely with the supply chain and retail partners to streamline inventory management processes.

5. Product Expertise & Customer Support:

• Develop in-depth knowledge of healthcare and lifestyle products, including consumer-grade medical devices, rehabilitation equipment, and consumables.

• Conduct product training sessions for retail partners and promoters to ensure a thorough understanding of product benefits and usage.

• Provide support to retail partners and promoters, addressing inquiries and resolving issues to ensure a seamless sales process.

6. Reporting & Analysis:

• Prepare regular sales and inventory reports, highlighting achievements, trends, and areas for improvement.

• Analyze sales and inventory data to identify growth opportunities and create action plans to address gaps.

7. Market Insights & Feedback:

• Gather market intelligence on customer preferences, competitive products, and industry trends.

• Provide feedback to the product development team based on market insights to enhance the product range.

Job Requirements:

• Experience: Minimum 2 years of experience in channel sales, preferably within the healthcare or FMCG consumer goods industry. Experience in managing and training retail promoters and overseeing retail inventory is essential.

• Skills: Strong leadership, negotiation, communication, and interpersonal skills. Ability to manage relationships with retail partners, promoters, and inventory stakeholders effectively.

• Knowledge: Understanding of healthcare and lifestyle products, including medical devices and consumables, as well as retail inventory management best practices.

• Education: A Diploma or Bachelor’s degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Opportunity to work with innovative healthcare and lifestyle products that improve lives.

• Collaborative work environment with a focus on growth and development.

• Competitive compensation package with performance-based incentives.

RESPONSIBILITIES

· Expand both existing and new clientele base

· Build strong rapport with customers and provide excellent service

· Serve as a liaison between customers and internal departments to facilitate smooth loan applications and disbursements

· Resolve conflicts efficiently in a fast-paced environment

· Achieving sales targets consistently

REQUIREMENTS

· GCE N/O/A levels or equivalent

· Excellent command of written and spoken English and Chinese (require to liaise with Chinese speaking stakeholders)

· Independent and highly motivated, and driven to achieve sales targets

· Customer-centric with positive attitude and eagerness to learn

· Strong interpersonal and communication skills

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

Reporting to Guest Support Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.

DUTIES AND RESPONSIBILITIES

• Ensures that reservations team replies to all guest requests within 24 hours of receipt.
• Ensure daily trace/follow up reports are handled according to the requirements.
• Support Guest Support Manager and Revenue Manager for setting up and achieving set revenue targets.
• To develop an effective process in sequence of action in call handling, customer enquiries, product descriptions and closing the sale.
• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• To assist Guest Support Manager to provide training in all aspects of reservations operations to the Guest Support and Front Office teams to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and guest satisfaction.

JOB REQUIREMENT

• Minimum Diploma in hotel management, Business Administration or relevant discipline.
• Minimum of 2 years relevant experience in a similar capacity.
• Basic knowledge in using OPMS and all related systems.
• Proficient in Microsoft office
• Good interpersonal and communications skills

*Only shortlisted candidates will be notified.

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities:

• Coordinate the documentation, review, and uploading of videos/media files into the SP Video Content Management System (VCMS) by closely collaborating with academic staff.

• Maintain and oversee the cataloguing and archiving of video content, ensuring easy retrieval and adherence to institutional guidelines and processes.

• Replace existing video-based Teaching and Learning content in online lessons and SCORM packages with VCMS-hosted media within the Learning Management System (LMS).

• Collaborate with stakeholders to review and discuss revisions during the video replacement process.

• Ensure proper functionality of VCMS-hosted media in online lessons after media replacement and updates.

Requirements:

• Proficiency in software such as Microsoft Office (Outlook, PowerPoint & Excel).

• Basic experience in Media Production and/or Graphic Design.

• Ability to work independently as well as part of a team.

Additional Information:

• If shortlisted, candidates will be notified within 30 days after the application deadline.

• Successful candidates may be offered a contract of up to 11.5 months, subjected to requirements by academic schools.

Arden Teal Fashion Group is a home-grown business that has launched 2 fashion brands under its care - Arden Teal and Dear Bliss.

Arden Teal offers high-quality, weII-designed men’s leather shoes, bags and accessories while Dear Bliss completes our offering by providing supremely comfortable and gorgeously designed shoes for women through our online platform and physical showroom spaces.

We are looking for a creative and driven individual to join our expanding team as a Junior Marketing Executive. This role is integral to amplifying our brands' presence, driving customer engagement and ensuring seamless execution of marketing and events.

Key Responsibilities:

Social Media Marketing

• Plan, execute, and manage content across social media platforms (Instagram, TikTok, Facebook, Telegram).
• Create high-quality and engaging content, including photos, videos, graphics, and written posts.
• Must be proficient in TikTok/willing to build your TikTok expertise, be comfortable on camera, and skilled in using design tools (Canvas or Adobe Suite) for content creation.
• Develop and maintain a content calendar to ensure consistent and strategic posting.
• Monitor social media trends and analytics to optimise engagement and performance.
• Engage with the online community by responding to comments, messages, and fostering meaningful interactions.
• Analyse social media performance metrics and provide insights for optimisation.

Event Planning and Execution

• Plan, coordinate, and execute pop-up sale events.
• Assist with logistics, vendor management, and on-site event coordination.
• Organise and coordinate manpower resource allocation for pre, during and post-event responsibilities.
• Develop marketing collateral and communication materials for events.
• Contribute creative ideas to enhance the overall event experience.

KOL and Brand Collaborations

• Identify, outreach, and maintain relationships with key opinion leaders (KOLs) and influencers.
• Plan and execute collaborations to boost brand awareness, engagement and recall.
• Plan, coordinate and manage partnerships, and co-branded campaigns.

Online Marketplaces Backend Support

• Manage and update product listings, descriptions, and images on marketplace platforms (Shopee, Lazada, Zalora, TikTok).
• Set up promotional campaigns, discounts, and vouchers for these platforms.

Working Hours:

• Mon - Fri: 9am - 6pm

Qualifications:

• Bachelor’s degree / Dip in Marketing, Event Management, Communications, or a related field.
• Experience in a similar field will be a plus point

Requirements:

• Strong creative and analytical skills.
• Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite) and social media platforms.
• Excellent project management and organisational abilities.
• Strong interpersonal and communication skills for managing external relationships.
• Highly diligent, conscientious, punctual and meticulous
• Demonstrates ability to learn fast, handle multiple tasks and meet deadlines
• A professional disposition and positive attitude
• Proactive, highly adaptable and technology savvy
• Good team player and able to work in a fast-paced and dynamic working environment
• Driven to be a problem solver and independent thinker.
• A customer-centred mindset - motivated to solve problems for customers and the team.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:
We are seeking a detail-oriented and experienced Logistics Executive to manage and oversee the import/export operations, ensuring full compliance with relevant customs regulations and international trade laws. The ideal candidate will be responsible for ensuring the smooth execution of logistics processes, guiding internal stakeholders on compliance matters, and maintaining accurate documentation for audit purposes.

Job Description:

• Implement and monitor import/export policies and procedures in strict adherence to the Customs Acts and regulations of relevant countries and authorities, ensuring smooth international trade operations.
• Provide expert guidance to internal teams on regulatory and licensing changes impacting compliance, particularly in relation to the exporting country’s legal requirements. Stay up-to-date on global trade laws and proactively advise stakeholders of any changes.
• Ensure all export-controlled items are properly documented and tracked, adhering to best practices. Maintain up-to-date records for all shipments and ensure compliance with regulatory requirements for internal and external audits.
• Maintain complete and accurate records of import/export activities for internal audits and external regulatory audits, ensuring transparency and compliance with applicable legal standards.
• Collaborate with various internal departments (e.g., legal, finance, operations) to ensure compliance across the supply chain and effective resolution of any issues related to customs and import/export processes.

Requirements:

• At least 3 years of experience with the Singapore Strategic Goods (Control) Act and U.S. Export Control Regulations (e.g., ITAR, EAR), with a solid understanding of compliance requirements for international trade and technology exports.
• Proven experience in managing export controls, particularly in technology systems or regulated tech industries, ensuring adherence to legal and regulatory standards.
• Strong interpersonal, presentation, and communication skills, with the ability to effectively collaborate with internal stakeholders and external regulatory bodies.
• Previous experience in logistics, with a solid understanding of supply chain management and the movement of goods across international borders.

1. Lead and maintain proposed cleaning project

2. prepare daily work schedule

3. Maintain all type equipments and machines

4. Repair and trouble-shooting involved equipments in cleaning process

5. prepare daily report to operations manager

6. Able to lead a team of workers and ensures supervision

7. willing to learn how to handle equipment and machines

8. can accept rotating shift. off day may not be weekends

9. Able to undertakes any other duties if needed

10.Must able to work extra hours if needed

11.Must be able to work night shift and splite shift

• Content Coordination: Work closely with the producer and talents to cut down video content for social media platforms (Instagram, TikTok, Facebook).
• Caption Writing: Craft compelling, engaging, and bilingual captions (English & Mandarin) that align with brand tone and target audience preferences.
• Scheduling and Publishing: Manage content calendars, schedule posts across various platforms, and ensure timely publication after approvals.
• Channel Management: Learn to manage and optimize long-form content channels, including YouTube, with a focus on audience engagement and channel growth.
• Analytics and Reporting: Assist in tracking performance metrics and providing insights to improve future content strategies.
• Distribution Strategy: Collaborate with the team to develop and implement content distribution strategies across various platforms.

Responsibilities

· Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.

· Develop and share SEO-optimized content, including blogs, across social media platforms.

· Manage social channels, engage with the audience, and enhance brand affinity.

· Manage website content using CMS, ensuring SEO optimisation and analysing performance.

· Assist in crafting offline materials like brochures and sales tools.

· Involve in event planning and execution, both online and physical.

· Support CRM campaigns through data segmentation.

· Monitor marketing expenditure and offer insights into return on investment.

Requirements

· Bachelor’s degree in business, Marketing, or related field.

· Minimum 2 years experience, ideally in retail.

· Strong grasp of SEO and web analytics.

· Excellent communication and problem-solving skills.

· Detail-oriented and organised.

· Able to manage time and tasks effectively in a fast-paced environment.

Primary Responsibility

• Collaborate with marketing team to drive new ideas and strategies on new product development, and assist in the continuous improvement existing products.
• Material sourcing, research and reporting of market trends, work on process improvements to achieve better efficiency and cost.
• Evaluate acceptability of raw materials from new suppliers.
• Participate in product quality improvement to support Quality Assurance department regarding product complaints and cost improvements.
• Assist sales and marketing team with technical enquiries. Provide technical support to product development team.
• Work on new/existing product labelling, to review & update the product labelling to meet customer & regulatory regulations. (Singapore/Export Market)
• Prepare samples for sensory and evaluation.
• Document manufacturing protocols and standards (SOP).
• Maintain updated records of work activities: objectives of test, formulas, costing calculation, processing condition, required equipment and equipment setup.
• Perform maintenance and calibration of laboratory equipment, and maintain good hygiene & cleanliness in the R&D laboratory.
• Undertake any other duties as assigned by superiors from time to time.

Secondary Responsibilty

• QC inspection at production lines and maintaining QC documents
• Monitoring of critical control points
• Arrange to send finished products for microbial testing
• Ensure compliance with house rules and regulations
• Investigate customer complaints and non-conformance issues and provide root cause and corrective action to be taken
• Participation in all audit checks from customer, regulatory bodies and certification bodies. (SFA,ISO, Halal)
• Develop and constantly update material data base for product specification, nutritional information, etc.

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

The candidate will oversee our sports and recreation business operation and ensure smooth running of all daily activities and events. He/She should have a cheerful personality and is confident interacting with customers and see to their needs. Able to work on weekends. Working hours 11am to 9pm (full time). Will also consider part-time /flexi-hours.

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Job Descriptions

1. To perform daily bookkeeping activities on account receivable and payable

2. Perform monthly account closing

3. Perform daily receipts reconciliation and ensure daily banking and sales collection are posted accurately and timely

4. Prepare monthly bank reconciliations

5. Perform Account Payable function such as preparation of payment

6. Perform HR related duty (e.g. Preparation of staff employment contracts, application of work passes & etc)

7. Collections of bills bi-weekly from outlets

8. Perform GST reconciliations

9. Assist the Finance Manager in performing financial analysis (e.g. balance sheet analysis, expense/budget variances, revenue/expense analysis and etc)

10. Support any other ad-hoc duties as assigned by Finance Manager

Skills and Competencies:

1. Minimum Diploma in Accounting or other disciplines

2. Preferably 3-5 years of related experiences in accounts (Fresh graduates are welcome to apply)

3. Proficient in Microsoft Office applications

4. Strong communication skills (both oral and written)

5. Able to work under pressure with tight deadlines

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

Job Summary:

Manage various HR functions including HR metrics reporting, on-boarding & off-boarding processes, work pass related matter, employee promotions and other staffing related. This role is pivotal in ensuring smooth HR operations and supporting organizational goals through effective HR management.

Duties/Responsibilities:

• Develop, compile, and analyze HR metrics and reports, such as turnover rates, headcount, and employee engagement statistics.
• Ensure timely submission of statutory surveys and compliance reports.
• Handle the employee on-boarding and off-boarding process, ensuring compliance with company policies and legal requirements.
• Manage Organizational Change and Personnel Movement in SAP system, ensure accurate HR records, databases and documentation are in place.
• Manage work pass applications, renewals, and cancellations in compliance with regulatory requirements.
• Coordinate and manage the promotion process, communicate promotion decisions and updates to employees, and ensure the proper implementation of new roles and responsibilities.
• Address other staffing-related matters, including yearly policy reviews, SOPs review, internal and external audits, and other related tasks.
• Provide support to employees and managers on HR-related queries and issues.
• Undertake other ad-hoc projects as assigned.

Required skills / abilities:

• Requires knowledge and understanding of relevant employment laws and regulations, such as the Employment Act and regulations set forth by the Ministry of Manpower (MOM).
• Strong analytical skills and proficiency in SAP systems and Excel.
• Excellent communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.

Education & Experience:

• Minimum 2-4 years of experience in HR, with a focus on staffing related matters.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Seniority level depends on experiences.