PPP Academy is a training provider that offers courses for adult professional and personal development, including courses approved for IBF and WSQ funding.

To support the expansion plans of the company, we are looking for driven and proactive salespeople to come onboard to grow the business with us.

Job Description

The ideal candidate should:

• Proactive in sales and follow up
• Prior experience in a sales role preferred
• Customer-oriented
• Enjoys working in an SME environment and in a team
• Looking for personal & professional development
• The job scope includes:
• Prospect new clients through agency and corporate outreach
• Develop sales decks & sales angles
• Conduct sales pitch and close sales for training courses
• Develop new sales channels entry points
• Build sales pipeline
• Follow up on sales from company events/webinars

Remuneration Model

• Basic Salary + Sales Commission

Potential candidates may apply with your CV.

Only shortlisted candidates will be notified. Thank you.

Job Overview:
We are seeking a dedicated and results-driven Sales Manager for a direct, full-time position with our client. The role involves a strong focus on client servicing and sales activities, aiming to enhance customer satisfaction while achieving business targets.

Key Responsibilities:

• Provide excellent client servicing by addressing customer needs and inquiries promptly.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction.
• Identify sales opportunities and actively promote products and services to clients.
• Assist in managing and growing client accounts, ensuring retention and satisfaction.
• Handle client issues, inquiries, and requests in a professional and timely manner.
• Collaborate with internal teams to ensure seamless service delivery and follow-up.
• Achieve sales targets and contribute to the overall business growth of the organization.

Required Experience & Skills:

• Proven experience in client servicing or sales, preferably in a service-oriented environment.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Goal-oriented with a focus on meeting sales targets and driving results.
• Ability to manage client relationships and resolve issues effectively.
• Strong organizational skills and attention to detail.
• Self-motivated and able to work both independently and as part of a team.

How to Apply:
If you are passionate about client servicing and sales, and meet the qualifications above, we encourage you to apply.

Job description:

• Dealing with full spectrum of human resources functions and managing administrative and operational aspects of the work environment
• Dealing with on/off boarding & recruitment/hiring processes
• Solving manpower issues & strategies to ensure cost-saving operations
• Conducting exit interviews for resigned employees to get information to improve retention rate
• Maintaining employee database, P-files and all HR related information & other administrative duties
• Requires Human resources related experience with good understanding of HR principles, practices and local labour legislation

Working location: West area

5 days’ work week

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Industry: ICT, Consultancy

Location: Central

Working hours: 9am to 6pm (Mon to Fri)

Salary: $3200 to $3500 + Commission (Average $4500 to $5000 take back monthly)

Job Responsibilities

• Identify new business opportunities with partners for their client base
• Build and maintain strong relationships with partners
• Effectively communicate the value proposition of services to partners and support them in communicating that onwards to their own clients
• Prepare and present compelling proposals, demonstrating a deep understanding of client requirements and organisations capabilities, collaborating with internal teams to ensure accurate and timely proposal submissions
• Collaborate with technical and operational teams world-wide to design and propose tailored Managed Services solutions
• Develop and execute strategic plans to achieve sales targets and revenue goal
• Act as the main and first point of contact for clients, their customers on inquiries and escalations and to resolve issues as arises
• Conduct regular market analysis to identify growth opportunities and competitive positioning.
• Any other ad-hoc duties assigned

Job Requirements

• Diploma in any field. Preferably in Business Administration or IT / Cybersecurity
• Understanding of managed services in the cybersecurity industry and/or IT industry
• Proven experience working with a wide range of partner types

EA Reg. Number: R21100629

EA License Number: 22C1278

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Finance Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Support APAC accounts function
• Handle AP, AR, invoicing, tax (GST and income tax), Accounting data entry, Book-keeping
• Prepare monthly consolidation reports / month and year-end closing
• Liaise with various operation teams and external auditors

Requirements:

• At least 1 – 2 years’ Accounts experience, experience in marine/shipping companies will be an added advantage
• Understanding of GST / tax impact on importation and exportation process
• Education qualification in Accountancy or equivalent
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Month-end closing process
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Senior Recruitment Executive to join their expanding team!

Location: Tampines (walking distance from Tampines West MRT)

Working hours: Monday - Friday, 8.30am to 6.00pm

Job Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization
• Lead, mentor and manage a small team to understand current and future talent needs
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice
• Ensure compliance with all employment laws and company policies throughout the recruitment process
• Participate in internal and external audits
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process

Requirements:

• Degree In Business Administration (Specializing in HR) or equivalent
• Minimal of 4-6 years of experience in talent acquisition and management
• Experience in hiring for technical roles is advantageous
• Experience in Team Leading is preferred

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• candidates are welcome to apply

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Position Overview:

As a Senior Marketing Executive. You will oversee & manage media relations, social media management, and creative campaigns. This role demands a strategic approach to managing relationships with media and creative agencies, ensuring all content aligns with the brand's message and guidelines, and driving the effectiveness of media campaigns. You will act as the key liaison between internal teams and external agencies to deliver impactful and timely results. You need to be self-driven with strong sense of deadlines to succeed in this role.

Key Responsibilities:

1. Content Strategy and Execution:

- Work with internal teams and agencies to develop and execute a cohesive content strategy that supports PR initiatives and brand objectives.

- Ensure all content, from social media posts to PR materials, aligns with the overall marketing strategy and brand identity.

2. Strategic Media and PR Management:

- Lead the monitoring and analysis of media coverage, providing insights and reporting significant mentions to senior management.

- Maintain and enhance relationships with key media contacts and influencers, ensuring compliance with agreements and optimizing media exposure.

3. Creative and Media Agency Coordination:

- Oversee all creative and media agency activities, ensuring campaigns are executed effectively and align with brand guidelines.

- Provide strategic feedback on creative concepts and ensure timely delivery of creative assets that meet the brand’s objectives.

4. Social Media Management:

- Manage the social media content calendar, working closely with agencies to plan, review, and approve content that resonates with target audiences.

- Analyze social media performance, adjusting strategies to enhance engagement and alignment with overall brand messaging.

5. Campaign Planning and Execution:

- Lead the planning and execution of major media events and campaigns, coordinating with internal and external stakeholders to meet deadlines and objectives.

- Ensure that all creative and media resources are optimally utilized, and campaigns are delivered on time and within budget.

6. Performance Analysis and Reporting:

- Conduct in-depth reviews of media and creative agency performance, providing actionable insights and reporting on campaign effectiveness to senior management.

- Submit comprehensive monthly media and social media reports, highlighting key achievements and areas for improvement.

7. Budget Management:

- Manage and track budgets related to media and creative agencies, ensuring cost-effective solutions without compromising quality.

- Approve and raise purchase orders, keeping accurate records of all financial transactions related to media and creative activities.

Qualifications:

· Ability to create plan & create content from scratch

· Experience in media/PR management and creative/media agency management & coordination.

· Proven ability to manage multiple high-priority projects simultaneously.

· Excellent communication, negotiation, and relationship-building skills.

· Strong analytical skills with the ability to interpret media and campaign performance data.

· Class 3 license is a must

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player, mature and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

· Perform front line service to all incoming calls and reservations for the restaurant.

· Providing first line of customer service to all guests

· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.

· Maintain up-to-date information of events and activities so that guests will receive accurate and prompt information when requested

· Managing of all e-mail enquiries for restaurant’s events

· Handle first level guests’ complaints with calm professional and relay to the respective teams

· Proactive feedback collection and service recovery as and when needed.

· Follow up with guests to ensure request have been met to their satisfaction

· Any adhoc duties assigned by supervisor

Executive Assistant / Office Coordinator

Altman Solon Singapore is seeking a highly energetic, service -oriented “can do” candidate to provide administrative support to our Senior Management at Director level alongside office management support. This is an exciting opportunity to join a growing TMT firm in a high-impact role, ideal for candidates who thrives in dynamic environments and looking to grow into an Executive Assistant role. The position is based in Singapore.

About us

Altman Solon is the world’s largest strategy consulting firm adviser focused exclusively on Telecommunications, Media, and Technology (TMT). It is also the fastest growing TMT-focused firm, with 14 offices in the Americas, Europe, and Asia-Pacific. Altman Solon’s worldwide team is united in its intellectual curiosity for highly dynamic industries and their contributions to economies and societies around the globe.

Job Brief

We are looking for an EA / OC to provide support to the APAC senior management team and assist in the daily operations of managing the office.

The EA / OC responsibilities are broad and diverse and include scheduling meetings and appointments across multiple time zones, organising travel, greeting visitors, managing supplies and coordinating social events.

We are a fast-growing and dynamic business with a strong culture of solving problems for our clients. Likewise, we are seeking a person that adopts this same attitude as all our staff by finding innovative solution to everyday challenges, "rolling our sleeves up" to get things done and adopting the attitude that nothing is too hard and rather just gets on with it without any fuss.

This position is based in Singapore and reports to the Managing Partner.

Responsibilities:

Executive Assistant

• Meeting planning & appointment scheduling
• Diary management across multiple time zones
• Expense reconciliation
• Inbox management
• Travel bookings
• Interacting with and building relationships with EAs of key senior clients
• Other ad-hoc executive support

Office Coordinator

• Event planning & management - plan in-house or off-site activities, such as industry events, celebrations and conferences
• Order and maintain pantry stock
• Assist in supervising the cleanliness and organization of the office across both levels.
• Coordinate staff training program and help manage the logistics for training sessions
• Finance support - book-keeping procedures, expense management, expense policies, assist Finance Manager as needed

Requirements Experience

Minimum of 2 years’ experience in service-forward industries such as in luxury hospitality, travel and professional services.

IT Systems Proficiency

Technical knowledge or exposure to some of the software platforms and apps used across the company:

• Microsoft Office - Outlook, Excel, Word, PowerPoint
• Windows and/or Mac OS
• Document Management - SharePoint
• Other software apps including MS Teams, HubSpot, SAP etc.

Competencies / Attributes

• Communications - excellent written and verbal communication skills
• Time management & organization - multi-task and prioritize work in a fast-paced environment
• Collaborative - team player, engage co-workers across the company as appropriate
• Stress management - composure in a complex & fast-paced office environment
• Motivated & independent - positive attitude, self-starter, accept responsibility & drive tasks to completion with limited guidance
• Detail-orientation - complete projects & tasks with attention to detail, deliver "zero defect" output
• Problem-solving - creative thinker, "roll your sleeves up" mentality
• Flexibility - adapt to changing conditions, be prepared to do what needs to get done

Education

• Diploma Certificate and above.

• Additional professional qualifications a plus.

• Location: East, Kallang
• 5days work
• Basic + VB

Job Objective:

• To provide timely administrative support to the respective teams / departments

Core Responsibilities:

Sales Administration Support

• Handle incoming sales call / emails and perform sales lead administration
• Assist in creating / updating all tender submission documents
• Assist in tender bidding submission
• Preparation of maintenance contract renewal notice
• Preparation of services sales report – to track renewal

Marketing Administration

• Assist in developing marketing material
• Assist in any marketing project

Others

• Assist to match supplier invoices with the necessary documents and entry into system
• Perform other ad-hoc duties as assigned

Job Specifications:

Education Qualification:

• Minimum Diploma in any discipline

Experience:

• Minimum 1 year of related experience, training provided.
• Knowledge of MS Office, Teams
• Able to work independently
• Able to start work immediately

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Job Summary:

• We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand.

• The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams to achieve business objectives.

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for our brand

• Optimize CRM systems to enhance customer relationships and loyalty

• Analyze customer data to identify trends, preferences, and behaviors

• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives

• Develop and maintain relationships with external partners, influencers, and media outlets

• Ensure brand consistency across all marketing channels and communications

• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation

Requirements:

• Degree in Marketing or a related field

• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands

• Proven track record of successful marketing campaigns and CRM strategies. Meticulous and detail-oriented with a customer-first mindset

• Excellent communication, project management, and leadership skills

• Familiarity with marketing automation platforms and tools (e.g. Salesforce)

• Proficient in MS Office (PowerPoint, Excel, Word)

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Key Responsibilities:

1.⁠ ⁠Events Management

•⁠ ⁠Plan, organize, and execute in-person and virtual events such as webinars, career talks, and workshops.

•⁠ ⁠Coordinate logistics, venue setup, and equipment for physical events.

•⁠ ⁠Oversee event registrations, attendance tracking, and post-event follow-up.

•⁠ ⁠Collaborate with speakers, trainers, and external vendors for seamless execution.

2.⁠ ⁠Digital Marketing

•⁠ ⁠Develop and execute multi-channel digital marketing campaigns to drive brand awareness, engagement, and lead generation.

•⁠ ⁠Manage social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok and XiaoHongShu) by creating and scheduling content.

•⁠ ⁠Monitor and report on campaign performance using analytics tools, identifying opportunities for optimization.

3.⁠ ⁠Content Creation & Media Production

•⁠ ⁠Conceptualize, create, and edit engaging marketing collateral, including graphics, presentations, and videos.

•⁠ ⁠Film and produce high-quality video content for marketing and training purposes.

•⁠ ⁠Maintain and update content repositories to ensure consistency across platforms.

4.⁠ ⁠Lead Generation & Campaigns

•⁠ ⁠Drive lead generation initiatives through targeted campaigns, email marketing, and paid advertising.

•⁠ ⁠Analyze data to identify trends and refine strategies to improve conversion rates.

•⁠ ⁠Collaborate with sales and recruitment teams to align lead generation efforts with organizational goals.

5.⁠ ⁠Administrative Support

•⁠ ⁠Ensure smooth setup and operation of webinars, including managing technical platforms (Zoom, Teams, etc.).

•⁠ ⁠Maintain an organized events calendar and marketing schedule.

•⁠ ⁠Track budgets and ensure cost-effective execution of marketing initiatives.

Requirements:

•⁠ ⁠Diploma or degree in Marketing, Communications, or a related field.

•⁠ ⁠2-3 years of experience in events coordination, digital marketing, or related roles.

•⁠ ⁠Proficiency in digital marketing tools (e.g., Google Ads, Facebook Ads Manager) and analytics platforms (e.g., Google Analytics).

•⁠ ⁠Strong creative and analytical skills, with a keen eye for detail.

•⁠ ⁠Excellent organizational and project management skills.

•⁠ ⁠Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

•⁠ ⁠Strong communication and interpersonal skills, with a collaborative mindset.

We are a leading Testing, Inspection, and Certification (TIC) organisation with a global presence. Our mission is to deliver innovative and reliable certification solutions that help businesses achieve compliance, build trust, and maintain sustainable practices. We are currently seeking a highly motivated and detail-oriented Certifications Executive to join our team and contribute to our mission of excellence.

Key Responsibilities:

• Certification Process Management: Oversee end-to-end certification processes for assigned clients, including documentation review, audit scheduling, and certificate issuance.
  Ensure compliance with relevant international standards, regulatory requirements, and company policies.
  
• Client Relationship Management: Serve as the primary point of contact for clients regarding certification services.
  Address client inquiries, provide guidance on certification requirements, and maintain strong professional relationships.
  
• Audit Coordination: Liaise with auditors and clients to schedule audits, ensuring timely completion.
  Ensure all necessary documents and information are prepared and provided to auditors.
  
• Database and Records Management: Maintain accurate and up-to-date records of certifications, audits, and client communications in the company database.
  Generate periodic reports for management on certification activities and key performance metrics.
  
• Regulatory Updates: Monitor updates to relevant industry standards and regulations to ensure certification processes remain current and compliant.
  Communicate changes to clients and internal teams as necessary.
  
• Quality Assurance and Improvement: Assist in internal audits and continuous improvement initiatives to enhance the efficiency and quality of certification processes.
  Identify potential areas for improvement and propose solutions to management.
  

Qualifications and Experience:

• A diploma or degree in Business Administration, Environmental Science, Quality Management, Sustainability in general, or related field.
• 1–3 years of experience in certification, quality assurance, or a similar role (experience in the TIC industry is an advantage).
• Familiarity with certification standards such as ISO, ASC/MSC, GSTC, ISCC, RSPO, or other relevant frameworks is preferred.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite and experience with CRM or certification management systems.

Key Competencies:

• Detail-oriented with a focus on accuracy and compliance.
• Proactive problem-solving and decision-making skills.
• Ability to work both independently and as part of a team.
• Strong customer service and relationship management skills.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• Exposure to diverse industries and international certification standards.

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Job Overview:
We are seeking an ambitious IT Sales Account Executive to join our growing team. In this role, you will be responsible for managing and growing existing client accounts while identifying new sales opportunities. The position is focused on inside sales, account servicing, and providing technical solutions to meet clients' IT needs.

Key Responsibilities:

• Account Management: Maintain and build long-term relationships with existing clients, ensuring high levels of satisfaction and retention.
• Sales Growth: Identify opportunities for up-selling and cross-selling IT solutions and services to existing clients.
• Inside Sales: Conduct outbound calls, emails, and virtual meetings to generate new business leads and set appointments for the sales team.
• Solution Selling: Understand clients’ business needs and provide tailored IT solutions to meet their requirements.
• Proposal Development: Prepare and present sales proposals, quotations, and service agreements to clients.
• Client Support: Provide post-sales support, ensuring successful implementation and satisfaction with the delivered IT solutions.
• Collaboration: Work closely with the sales and technical teams to ensure seamless delivery of solutions.
• Sales Reporting: Track and report on sales activities, forecasts, and targets to management.
• Market Research: Stay up-to-date with IT industry trends and competitor offerings to position the company effectively in the market.

Required Experience & Skills:

• Proven experience in inside sales or account management, preferably in the IT or technology industry.
• Strong understanding of IT products, services, and solutions (e.g., software, hardware, cloud services).
• Excellent communication and negotiation skills, with the ability to engage clients effectively over the phone and via email.
• Experience with CRM software and sales tracking tools (e.g., Salesforce).
• Strong customer service skills and the ability to build lasting relationships with clients.
• Goal-oriented, with a track record of achieving or exceeding sales targets.
• Ability to understand client needs and present relevant IT solutions in a compelling manner.
• Self-motivated and able to work independently in a fast-paced environment.

How to Apply:
If you are passionate about IT sales and account management, we’d love to hear from you.