At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role:

As a Learning & Development (L&D) Executive, you will play a key role in supporting the administration and execution of learning and development programs across the organisation. You will assist in ensuring that training records are well-maintained and up-to-date, and engage frequently with our staff and external training providers to meet the company’s learning needs. This role is perfect for someone who’s passionate about people development, highly detail-oriented, and eager to learn and grow with our colleagues.

What you will be doing:

• Oversee the administration of course registration, certification processes, training subsidies, and payment management.
• Maintain comprehensive training records and evaluate the effectiveness of training programs to ensure they support present and future organizational goals
• Conduct regular reviews and update internal and external training courses to ensure relevance and alignment with business goals.
• Partner with management and business leaders to assess and identify training needs across the organization.
• Source, evaluate, and collaborate with external training providers to design and deliver tailored learning solutions.
• Manage and communicate the organization’s training calendar, course offerings, Standard Operating Procedures (SOP), and training policies.
• Lead and manage mentorship programs and other internal development initiatives to foster continuous learning.

What we’re looking for someone who’s:

• At least 3 years of experience in Learning & Development.
• Preferred qualifications include Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
• A Diploma or higher qualification in Human Resource Management.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Expressions seeks a motivated Social Media Marketing Executive will be responsible for developing and executing content strategies, managing relationships with influencers, and driving measurable results through social media. Additionally, you will handle social media enquiries and assist with customer enquiries to ensure a seamless customer experience. Your efforts will directly contribute to increasing brand awareness, engagement, and sales.

Key Responsibilities:

Content Creation & UGC Management:

• Develop and create engaging and conversion-driven social media content, including graphics, videos, and UGC (User-Generated Content), using tools like Canva and CapCut.
• Curate and repurpose UGC to align with brand messaging and drive authenticity in campaigns.
• Collaborate with internal teams to create content that supports product launches, promotions, and other marketing initiatives.
  

Influencer Marketing:

• Identify, engage, and manage relationships with influencers that align with our brand values and target audience.
• Coordinate influencer partnerships to produce authentic content that drives engagement and sales.
• Monitor and report on the effectiveness of influencer campaigns, optimizing strategies based on performance data.
  

Social Media Strategy & Management:

• Develop and execute social media strategies that drive brand awareness, engagement, and sales conversions across platforms like Instagram, TikTok, Facebook, and more.
• Manage the social media content calendar, ensuring timely and relevant posts that align with marketing objectives.
• Utilize paid social media campaigns to amplify content reach and target specific audience segments.

Handling Inquiries & Customer Service:

• Monitor and respond to social media inquiries, comments, and messages promptly and professionally.
• Assist with customer inquiries across social media platforms, ensuring a positive and seamless customer experience.
• Collaborate with the customer service team to address any issues or concerns raised on social media.
  

Sales-Driven Marketing:

• Focus on creating content and campaigns that are directly linked to increasing sales and conversions.
• Track and analyze social media performance metrics, providing actionable insights to improve conversion rates.
• Collaborate with the sales team to align social media efforts with sales targets and objectives.
  

Analytics and Reporting:

• Regularly track and report on social media and influencer campaign performance using analytics tools.
• Provide data-driven recommendations to enhance content effectiveness and increase ROI.
• Stay updated on social media trends, platform changes, and industry best practices to keep the brand ahead of the competition.

Supporting Other Marketing Activities:

• Assist the marketing team in executing broader marketing campaigns and initiatives.
• Participate in brainstorming sessions to develop innovative marketing ideas and strategies.
• Support the creation and distribution of marketing materials, including email campaigns, newsletters, and promotional content.
  

Qualifications:

• Proven experience in social media marketing, content creation, and influencer management.
• Strong proficiency in Canva, CapCut, and other content creation tools.
• Sales-oriented mindset with a focus on driving conversions through social media.
• Excellent communication and negotiation skills for managing influencer relationships.
• Strong analytical skills with experience in tracking and optimizing social media performance.
• Ability to work independently, manage multiple projects, and meet tight deadlines.
• Experience with paid social media campaigns is a plus.

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

• Mon-Fri 10am – 7pm
• $4000 -$6000
• Location: Potong Pasir
• Attractive benefits

Responsibilities:

• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and facilitating selection.
• Coordinate and conduct new employee orientations to ensure smooth onboarding and integration.
• Coordinate and conduct new employee orientations to ensure smooth onboarding and integration.
• Assist employees with performance appraisals and provide guidance on employee benefits packages.
• Supervise employee recruitment, meetings, and terminations.
• Managing employee training and development programs.
• Handling employee complaints and grievances
• Processing incoming mail
• Assist in HR administrative tasks, such as payroll processing, benefits administration, and employee documentation.
• Assist in develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.
• Ad hoc duties assigned by Director

Requirements

• Diploma in Human Resources, Business Administration, or a related field is required.
• Proven work experience in Recuitments. Human Resources role and live stream
• Knowledge of office management systems and procedures

Your next opportunity

The Corporate Secretarial Executive will work closely with the Executive Director and Managers in the Corporate Secretarial (CoSec) department to provide overall management of the corporate secretarial work and facilitation as well as internal services of the corporate level and the external liaison work.

Key Responsibilities:

• Handle a portfolio of local private limited companies and branches of foreign companies with minimal supervision.
• Manage all corporate secretarial work related to your portfolio including preparing necessary documents/resolutions, bizfiling, updating statutory registers, liaising with clients, etc.
• Liaise with and advise clients on company formation, annual compliance and ongoing company administration matters.
• Liaising with Registered Agent for incorporation of offshore companies.
• Maintaining and updating companies’ statutory registers, filing of certain specific resolutions with the Company Registrar of various offshore jurisdictions in compliance with the respective statutory requirements of each jurisdiction.
• Performing related ad-hoc assignments pertaining to the role

Requirements and Qualifications:

• 2 years of corporate secretarial experience in the Corporate Services Industry or related field
• Minimum Diploma, or Certification of specific major, or equivalent corporate secretarial qualifications
• Meticulous, ability to multi-task, organize, and prioritize work.
• Able to work independently and with integrity, with fair and principled temperament with a facilitative and commercial approach to matters.
• Demonstrate strong interpersonal skills when interacting with internal and external clients.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

The following is a plus:

• Knowledge of BizFile and XBRL will be a plus.

We regret to inform you that only shortlisted candidates will be informed.

Report to Head of Operations

• Assist in the renovation works of new and existing stores.
• Plan routine service schedule and manage ad-hoc servicing and repairs for all business units (F&B outlets and cinema)
• Strategize and manage servicing and maintenance budget for optimum efficiency
• Develop and manage preventive maintenance so as to maximize lifespan of assets and equipment
• Guide team of technicians to service and upkeep equipment and to meet operational needs
• Call for and review service contracts, tenders, quotations and renewals
• Assist in new outlet set-up including sourcing of equipment
• Arrange regular maintenance work with servicing or pest control vendors
• Prepare weekly reports
• Any other duties as assigned by the Management

• Acquire new clients through business development
• Develop and maintain strong working relationship with clients

Requirements:

• Passion to do sales
• CEI Cert holder
• Singaporean & Singapore PR only

Benefits:

• Basic + Commission
• 1 day WFH
• 1 day birthday off

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim (Reg. No.: R22110702)

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

The role will require you to plan and launch disruptive marketing campaigns. We are looking for a creative thinker with excellent communication skills. This includes ideating, planning and implementing online and offline strategies to grow brand awareness, community engagement and sales.

Day to day activities
* Development and execution of marketing strategy, with a strong focus on the digital marketing strategy
* Liaising with creative team, ensuring content and marketing calendars are aligned
* Reporting, tracking and analysis of campaigns
* Management of budget
* Writing and disseminating press releases
* Manage PR & marketing executive
* Liaising and maintaining relationships with media partners
* Planning and execution of media and public events
* Initiate brand collaborations and develop partnerships

Skills required
* Minimum of 3 years of working experience in marketing
* Out going personality
* Strong copy writing skills
* Great communication and collaborative skills
* Experience in event planning

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

How to Apply: Interested candidates are encouraged to send their resume to: [email protected]

Working location: 14 Benoi Road Singapore 629887

5 days work week 0830-1730hrs

Basic + Transport Allowance + Commission 1.25% - 3.5% of total monthly (avg comm $500 - $1000) + Incentives

Job Description:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pay on time

Job Requirement:

• Min Academic Qualification: NITEC in electrical engineering or mechanical engineering
• At least 2 years of working experience in B2B Corporate Sales in any trade
• Valid Class 3 License
• Basic PC knowledge like words and excel
• Good interpersonal skill

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

Responsibilities:

• Manage full spectrum of financial accounting (AR,AP, GL, Stock, Fixed asset)
• Prepare monthly financial statement and audit schedule
• Responsible for GST reporting, tax and audit matters.
• Ensure accounting policies comply with accounting standards and statutory requirement
• Review and improve on work and accounting processes for better efficiency and internal control
• Provide support to the team and take part in ad hoc projects

Requirements:

• Diploma/ Degree in accounting or relevant
• Minimum 5 years of relevant Finance Experience
• Knowledge in Singapore accounting standards
• Good written and spoken communication & interpersonal skills
• Independent, analytical, positive working attitude
• Experience in leading a team an advantage
• Proficient in Microsoft Office application and preferably SAP

Job Highlights:

• Organisation With Clear Direction, Mission, Vision and Core Values

• Dynamic Working Environment

• Stable Career Growth

• Basic ($2800 - $3500) + Allowance + Commission

• Staff Benefits

• Performance Incentive

• On Job Training Provided

Job Responsibilities:

• Generating leads

• Preparing weekly and monthly reports

• Preparing and submitting sales orders

• Visiting and negotiating with clients to evaluate needs or promote alcoholic beverage and services.

• Provide trustworthy feedback and after-sales support, continuously improve through feedback

• Any other ad-hoc duties as assigned

Job Requirements:

• Working experience in FMCG sales or marketing preferred

• Knowledge of alcoholic beverage will be an advantage

• Diploma or Degree in business, marketing, economics, or related field

• Understanding of the sales process and dynamics

• Excellent written, communication, negotiation and presentation skills

• Territory management

• Able to work comfortably in a fast paced environment

• Competency in computers, microsoft office, BRM and CRM systems

• Possess class 3 driving licence

• Possess own vehicle will be an advantage

Interested candidates are invited to submit your resume.

Job Scope:

• Responsible for the efficient functioning of the Executive Vice President
• Provides full secretarial support in a highly proficient and effective manner ensuring that timelines are kept and work is of high quality;
• Manages and maintains appointments, schedules meetings and keeps the calendars up-to-date in an effective manner
• Follows through on the preparation of presentation slides, monthly reports for internal/external meetings;
• Follows through on notes takings during meetings, distributes to all parties concerned and follows through on the completion of action items as required;
• Coordinates effectively meetings/ conference including sending out meeting invitations and the booking of meeting venues;
• Organises Company/Corporate events and ensures that all aspects of the arrangement are effectively looked into;
• Follows through effectively on projects/tasks assigned and ensures the completion without prompting;
• Co-ordinates on projects/tasks with other members of staff to ensure proper completion;
• Follows up effectively and promptly on incoming and outgoing correspondence;
• Puts up management and other reports in a timely manner;
• Arranges all business trips and ensures the proper co-ordination of travels, hotel bookings and appointments;
• Assists in putting up travelling and other general expense claims
• Maintains an efficient filing system for maintenance of documents.
• Other duties as assigned

Requirements:

• Min Diploma/Degree or equivalent with 8-10 years of relevant experience in a MNC environment
• Good communication skills and people management skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Responsibility

• Monitoring incoming goods
• To do data entry on excel sheets
• Picking, packing, testing and QC of goods in and out of store
• Handling warehouse duties
• Maintain adequate stock availability and quantity
• Perform good housekeeping and maintain the back of house in a neat and orderly manner
• Delivery of equipment / goods to specified location
• Documentation and various administrative tasks
• Receive and inspects and unpack all incoming shipments highlighting any discrepancies, damages and delay in shipment to Manager and all relevant parties.
• Perform refurnish procedure on retrieve goods from the field

Requirement

• Computer literate (good typing skills)
• Good communication and relationship building skills
• Technical experience is an advantage
• Ability to work independently
• Fluent in English (written and spoken) and Chinese (spoken) preferred
• Energetic and self-motivated;
• Result and deadline oriented/motivated
• Dedicated team player
• Positive work attitude
• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Logistic/Transportation or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Non-Executives specializing in Logistics/Supply Chain or equivalent.

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Human Resources Executive who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager.

2. Principal Accountabilities

2.1 Recruitment: Assist with the end-to-end recruitment process

• Job Request: Ensure job requests are raised by the Hiring Manager and approved via HRIS System
• Job Description: Work closely with Hiring Managers to craft detailed job descriptions.
• Job Posting: Post jobs on various job boards
• Screening: Conduct initial screenings of candidates.
• Interview Coordination: Invite and coordinate selected candidates for second and third interviews.
• Offer Preparation: Prepare and send job offers and employee application forms to selected candidates.
• Document Management: Ensure all necessary documents are collected and saved into the new employee folder in the shared drive.
• Onboarding Documentation: Collect onboarding documents (e.g., photos, certificates)

2.2 HRIS System and Reports

• Employee Data Entry: Create employee data in HRIS System for supervisors and above.
• Weekly Onboarding Report: Prepare and share a weekly report on recruitment progress.
• Ad-hoc Reporting: Prepare ad-hoc reports as requested.
• Monthly Attendance Report: Generate monthly attendance reports from WebHR.

2.3 Payroll, Compensation & Benefits

• To Assist HR Manager with payroll-related matters.
• Data Accuracy: Ensure employee information in HRIS System is accurate, including bank accounts and Remunerations.
• Support all information and matters relating to Compensation and Benefits.
• Other ad hoc duties required

2.4 Employee Relations

• Employee Engagement: Assist HR Manager with engaging employees monthly to ensure support.
• Focus Groups: Conduct monthly focus groups for climate checks.
• Feedback Sharing: Share feedback and findings with HR Manager and GM.

Requirements

• Meticulous, attention to detail and strong organizational skills
• Strong knowledge of HR policies and operations
• Some experience in supporting a HR team
• Excellent communication and interpersonal skills
• Ability to think creatively and strategically
• Diploma in Human Resources, Business Administration, or related field
• 2 - 4 years of experience in HR management or related field

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Responsibilities:-

• Respond inquiries via phone, email or in person
• Coordinate with internal secretarial teams to deliver client services, eg: assist in client due diligence
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude

What You’ll Do

• Lead and manage a team of officers in implementing distribution cables and equipment renewal projects
• Plan and execute distribution renewal projects according to approved budget
• Formulate and review work procedures and practices
• Calling of tender and quotation
• Purchase of work equipment and tools
• Lead and participate in study team, task force or committee
• Attend to customers’ complaints and feedback
• Perform site management and supervise contractors' work
• Manage term contracts and monitor outstanding claim submission
• Approve works order issued to contractors, verifies claims submitted by contractors and certifies claims for work done
• Perform standby duty after office hours
• Train and guide subordinates in project implementation
• Prepare contingency plans and performs standby duty for special events
• Carry out HT switching for the replacement of equipment and cables including switching for the testing of protective relays
• Participate in productivity initiatives, validate and perform value stream mapping for identified projects
• Plan operations policy and strategies
• Assist in budget preparation for the section

What You’ll Need

• Degree in Electrical Engineering/Power Engineering
• Good oral and written communication skills
• A team player with a positive working attitude and the ability to handle tight deadlines

What We’ll Provide

• You will have mentorship opportunities with technical experts in various engineering specializations
• You will contribute to the success of upholding our world-class network reliability and drive sustainability
• Deepen your engineering skillsets to maintain our world-class grid performance with our in-house electrical certifications

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

Location: Jurong East, West Region, Singapore

Company Overview: Francyn Atelier is a dynamic start-up company revolutionising the Design & Architecture industry in Singapore. Committed to creativity, excellence, and client satisfaction. This is an exciting opportunity to join a fast-paced start-up environment and play a key role in shaping the future of Design & Architecture industry in Singapore.

Key Responsibilities:

• Client Communication: Handle correspondence with clients, schedule meetings, and maintain accurate client records.
• Document Management: Maintain and update project files, contracts, and invoices.
• Scheduling: Organise project timelines, meetings, and appointments for sales team and designers.
• Data Entry: Accurately enter and maintain project-related data in internal databases.
• Support to Team: Provide all administrative support to the team such as preparing documents, and managing submissions.
• Accounts Support: Assist to liaise with finance department with invoice and receipt processing, tracking payments, and preparing expense reports.
• Vendor Coordination: Liaise with suppliers and contractors to obtain quotes, coordinate deliveries, and ensure materials are available for projects.
• Office Management: Ensure the office runs efficiently by managing supplies, organising meetings, and coordinating maintenance services.
• Other Duties: Perform additional administrative tasks as required.

Requirements:

• Diploma or degree in Business Administration or related field.
• Minimum of 3 years of experience in an administrative.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritise tasks efficiently.
• Detail-oriented and capable of working independently.
• High level of discretion and confidentiality.
• Strong attention to detail and problem-solving skills.
• High level of professionalism and discretion.
• Ability to adapt to changing priorities and work efficiently under pressure.
• A good team player.
• Working rights required for this role.
• Preferably able to start work immediately.

What We Offer:

• Competitive salary with performance-based incentives.
• Collaborative and inclusive work environment.
• Opportunities for professional development and career advancement within a dynamic SME environment.
• Opportunity to make a significant impact and drive growth within a growing interior design SME.