Proficient In Adobe Illustrator/ Microsoft 365

Able to manage/ plan a) Product Assortment b)

Product Development c) Budget Management.

Monitor Shipment Order/ Stock Movement.

Prepare Purchase order.

Maintaining good realtionship with Buyers/

suppliers/ distributors.

Team Player

Able to start work immediately.

• Entering customer and account data from source documents within time limits
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
• Any other adhoc jobs as assigned.

We are a 24-hour primary care facility that strives to provide accessible and exceptional medical services to one and all. We take pride in rendering quality services and holistic medical care to our patients through our dedicated team of doctors and staff.

Job Highlights

Flexible working hours and attractive remuneration

OT pay for staff willing to work over beyond their usual duties

Friendly, energetic and collaborative work culture

Opportunities for career growth and development opportunities

Job Description

Looking for a responsible individual who is driven, willing to learn and a team-player

What you will be working on (training will be provided):

Reception and front desk duties, such as patient registration, dispensing medicine and payment

Clinical administrative duties, such as form filling and insurance claims

Assist doctor to provide treatment and medical examination when required

Other ad-hoc duties as required

Job Requirements

Basic computer skills

Good interpersonal and communication skills with a service-oriented mindset

No prior experience required. Previous experience in healthcare will be an advantage

This position reports to the director and interfaces with Organisation managers.

Decision Engineering Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Assist in developing project plans, timelines, and resource allocation.

2. Help prepare and update project schedules, ensuring all milestones are met.

3. Coordinate with engineers, subcontractors, and other stakeholders to ensure smooth project execution.

4. Participate in project scope definition, cost estimation, and procurement processes.

5. Support the Project Manager in overseeing the day-to-day activities of electrical works, ensuring that all tasks are completed on schedule and within budget.

6. Assist in managing project documentation, including plans, permits, contracts, and change orders.

7. Assist the Project Manager in monitoring project budgets, expenses, and financial performance.

8. Help organize meetings and project reviews, and assist in the preparation of progress reports, presentations, and updates.

Technical Skills and Competencies:

1. Ability to generate reports and update timelines to monitor project performance.

2. Ability to estimate costs for materials, labor, and equipment based on electrical works and project scope.

3. Competence in tracking expenses, managing project budgets, and understanding financial reports.

4. Understanding of quality control practices to ensure work is completed to specification and meets safety requirements.

5. Ability to identify, assess, and mitigate risks related to project scope, quality, schedule, and safety.

6. Proficiency in handling unforeseen issues and implementing corrective actions to stay within project parameters.

7. Ability to prioritize tasks, manage multiple project activities, and ensure that all deadlines are met.

8. Ability to manage vendor relationships and ensure quality control during the supply chain process.

Duration: 6 Months programme

Job Summary:
We are seeking a skilled and detail-oriented Construction Project Manager with a strong understanding of architectural principles to oversee and manage construction projects from planning through completion. The ideal candidate will have expertise in construction project management as well as a working knowledge of architectural design, allowing them to coordinate effectively with design teams, contractors, and other stakeholders. This role involves managing timelines, budgets, and project execution to ensure that all construction work meets quality standards and architectural specifications.

Key Responsibilities:

1. Project Planning and Coordination:Oversee the entire lifecycle of construction projects, from initial planning to final handover.
   Collaborate with architects, engineers, contractors, and clients to develop project plans and specifications.
   Review architectural drawings and ensure construction teams understand design intent and technical details.
   Monitor project progress and ensure adherence to timelines and deliverables.
   
2. Budgeting and Cost Management:Develop and manage project budgets, ensuring cost-effective procurement of materials and labor.
   Monitor expenses and address any cost overruns or budget discrepancies.
   Prepare financial reports and ensure accurate tracking of project expenditures.
   
3. Site Management:Supervise on-site construction activities to ensure that work aligns with design and quality standards.
   Ensure that all construction work complies with local building codes, safety regulations, and architectural plans.
   Resolve any issues related to design conflicts, delays, or material shortages.
   
4. Stakeholder Communication:Serve as the primary point of contact between the client, design team, and construction crew.
   Provide regular updates to stakeholders regarding project milestones, potential risks, and progress.
   Facilitate communication between architects and contractors to address design changes or clarifications.
   
5. Quality Assurance and Compliance:Ensure that all construction work meets architectural, safety, and quality standards.
   Conduct site inspections to assess the quality of work and identify any issues that need corrective action.
   Manage and oversee the final handover of completed projects to clients, ensuring full compliance with project requirements.
   
6. Risk Management:Identify potential risks related to design, construction, or budget, and develop strategies to mitigate them.
   Ensure safety protocols are strictly followed on-site to prevent accidents and ensure compliance with legal and regulatory standards.
   

Job Summary:

We are seeking an organized and detail-oriented ACCOUNTS with strong knowledge of government processes and procedures. The ideal candidate will provide essential administrative support while efficiently managing accounting and excel tasks. This role requires excellent organisation skills, the ability to handle multiple tasks, and a deep understanding of accounts is preferred . However , we also welcome no experience in accounting but willing to learn is KEY .

Responsibilities:

• Accounts Coordination: Tabulate Monthly AR and AP for funds reminder
• Order Processing: Assist in processing orders, verifying invoice value, and ensuring accurate pricing and quantities before payment.
• Documentation: Prepare and maintain shipping records, invoices, purchase orders, and other relevant documentation. Ensure compliance with government regulations and internal policies.
• Communication: Communicate effectively with vendors, customers, and internal teams to provide updates to manager with updates, resolve issues, and address inquiries.
• Data Entry: Accurately input purchase and inventory data into databases or systems. Generate reports and maintain organized records.
• Problem Solving: Identify and resolve invoice discrepancies, delivery delays, and other invoice -related issues in a timely manner.
• Administrative Support: Provide general administrative support, including managing emails, scheduling meetings, and assisting with office tasks as needed.
• Quality Control: Conduct quality checks on shipped products to ensure they meet specifications and are properly packaged for safe delivery.
• Compliance: Stay up-to-date with accounts regulations, import/export requirements, and industry best practices to ensure compliance and mitigate potential issues.

Requirements:

• Education: GCE O LEVEL min , no work experience is required .
• Experience: Proven experience as an administrative assistant or in a similar role, with a focus on shipping and logistics activities.
• Organizational Skills: Exceptional organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Attention to Detail: Keen attention to detail when preparing bank documents, verifying orders, and managing records to prevent errors.
• Communication: Excellent written and verbal communication skills to interact with singular manager.
• Problem Solving: Strong problem-solving abilities to address accounts issues and make timely decisions to ensure smooth operations.
• Technology Proficiency: Comfortable using shipping software, inventory management systems, and Microsoft Office Suite (Word, Excel, Outlook).
• Team Player: Ability to collaborate effectively with cross-functional teams and adapt to changing priorities.
• Professionalism: Maintain a professional demeanor, confidentiality, and reliability in handling sensitive information and tasks.

If you meet these requirements and are eager to contribute your shipping knowledge and administrative skills to a dynamic team, we encourage you to apply with your updated resume and a cover letter detailing your relevant experience.

Job Scope

• Handle general administrative tasks such as filing, data entry, and document management.
• Manage incoming calls, emails, and correspondence.
• Maintain and update vendor list and profiles.
• Organize and maintain office operations and procedures.
• Support the accounting team with basic bookkeeping tasks.
• Process invoices, receipts, payments, and expenses.
• Ad-hoc duties as assigned.

Requirements:

• At least 1 year of experience in accounting & finance.
• Basic knowledge of accounting principles and bookkeeping.
• Proficiency in Microsoft Office (Excel & Word).
• Strong organizational skills with the ability to multitask and prioritize.
• Good communication and interpersonal skills.
• Ability to work independently.

We are looking for an Assistant Project Manager to help advance our projects and lead initiatives within the commercial industry.

Role & Responsibilities:

Pre-contract / Tendering Phase

• Provide support to tender team on tender phase (for small-medium scale projects), including but not limited to – attending tender briefing / site visit as necessary

Project Delivery

• Participate in project kick off meeting upon contract award, and organise briefing to each team leaders to brief on project scope
• Prepare and compile all required project documentation i.e. Pre-con Survey Report, PTW submission, Project Schedule, Weekly Site Progress Report, Procurement and Drawings Tracking List, Handover Reports, Defect Registers, Certificate of Complete etc., as required
• Compile material schedule and identity long lead items, as well as material samples for client sign-off (supported by Procurement, Joinery, and Project Admin team), and liaise with QS and procurement team to ensure timely delivery of all procurement items
• Perform risk management to minimise project risks
• Monitor and control outcomes to resolve issues, dependencies, and critical path deliverables
• Coordinate with all internal departments and vendors to ensure smooth delivery of projects
• Certify subcon/vendor payment claim (certify payment requisition in HelloSign)
• Ensure timely project delivery at high quality standard and to client’s expectation
• Work closely with QS on VO summary update, ensuring PMI/PO are received prior to commencing all additional works. Close out project VO with client upon project completion
• Inform QS team upon achieving key project milestones for progress claim submission / billing
• Prepare project close-out report and organise internal project close-out discussion to identify lessons learned and improvement opportunities.

Job Requirement

• Adopt a proactive mind-set when facing and solving issues; take charge of the planning and organization of resources and activities at site.
• Minimum must have 3 years of relevant experience in Renovation & Fit-out Works in SINGAPORE (ID & Joinery）

HOUSEHOLD WHOLSALER

Yishun, Singapore

Full time

Preparation and labeling of packages for shipment / delivery

Delivery and collection of goods

Support general warehouse operation

Possessed class 3 driving license, able to drive lorry

With or without experience

Able to carry or stack HEAVY Loads up to 25 KG)

Basic Salary

5.5 days’ work (Saturday half day , Sunday off day)

Working Hours 8:30am – 5:30pm

Interested candidates,

please call 6858 6823 or whatsapp 8831 0401

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plan and strategies for our company brands.

As a succecssful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies.

• He/She is required to carry out electrical/electronics tests and inspections.

• Manually examine and diagnose Industrial Equipments & PCB Boards.

• Site troubleshooting may be occasionally required.

• Test functionality and assess electronics hardware problem.

• Troubleshoot problems to component level.

• Able to read schematics diagram is a must

• Use handheld tools such as screwdrivers, voltmeters, Oscilloscopes & electronics testers.

• Work with colleagues (e.g., other computer repair and maintenance technicians) to resolve hardware related problems (troubleshooting).

• Read and review technical support manuals or other materials.

• Your employer may ask you to carry out additional duties than those listed here.

- 5 days Work

Salary range: SGD $2860 to SGD $3680. Depending on qualifications.

Interested candidates with the above qualification and experience, kindly forward your resume to: [email protected]

Job Overview

We are seeking a friendly and proactive Retail Store Assistant to join our furniture store team. The ideal candidate will assist customers in selecting furniture, ensure the store is well-maintained, and contribute to a positive shopping experience. This role requires excellent customer service skills, an eye for detail, and the ability to multitask in a fast-paced retail environment.

Key Responsibilities

• Customer Service: Welcome and assist customers with inquiries, furniture selection, and purchases.
  Provide product information, including materials, dimensions, and care instructions.
  Handle customer concerns or complaints professionally and escalate issues when necessary.
  
• Sales Support: Promote and upsell products to meet sales targets.
  Process sales transactions accurately using the point-of-sale system.
  Maintain knowledge of current promotions, discounts, and store policies.
  
• Store Maintenance: Ensure the store is clean, organized, and visually appealing.
  Arrange and replenish furniture displays and inventory as needed.
  Monitor stock levels and report low inventory to the store manager.
  
• Administrative Tasks: Assist with inventory counts and restocking.
  Handle online or phone inquiries regarding products and delivery.
  Support the team in organizing events or seasonal promotions.
  
• Delivery Coordination: Coordinate delivery schedules with customers and logistics teams.
  Verify customer information and ensure accurate delivery details.
  

Job Description

• Provide direct support to sales team including attend to customers’ enquiries, prepare sales quotations, processing sales invoice and delivery management (Local & Overseas)
• Update of products price list, brochure and new products arrival notice to all customers through different channels
• Assist in creating the sales message of the company and send the newsletters, promotional information to prospective clients, maintain and update content on company’s website and social media platforms
• Assist in office administrative tasks
• Ad-hoc sales support as assigned

Requirements:

• Min Diploma in Marketing/ Business Administration and equivalent
• Knowledge with photo and video editing software (e.g Photoshop, Illustrator)
• Good command of English in writing
• Bilingual in English and Mandarin to liaise with Mandarin speaking clients in view of business communications
• Preferably 1-2 years of working experiences in related position

Additional Information

• Our office is located at 141 Woodlands Industrial Park E 5, Woodland E-Terrace Singapore 757507
• We work on Monday to Friday(8:30am to 5:30pm), Alternate Saturday (8:30am to 1:30pm)

Interested and qualified applicants may forward your detailed resume in Microsoft Word format to [email protected]

For immediate consideration, please indicate the following information in your resume:

(a) Current and expected salary

(b) Earliest available date to commence work

Please note that qualified applicants who are immediately available will be given priority, and we regret that only shortlisted applicants will be notified.

Please visit our corporate website at www.estron.com.sg

• Daily accounting transactions in XERO system
• Liaise with suppliers
• Overall management of daily office operations
• Answering incoming phone calls and attend to enquiries
• Ad-hoc administrative tasks, if required
• Perform any other ad-hoc duties when assigned
• Min Diploma holder or other accounting certification
• Able to converse in both English and Mandarin

Location: Yishun Industrial Area

Working hours: 9am to 6pm

Role: Permanent Part-Time

Working days: 2 days per week

Rate: $10/hour

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

Responsibilities:

• Assist the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping ingredients
• Deep fried or stir fried dishes
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Any other ad-hoc duties as assigned by the Company

Location & Working hours:

• Yishun (Near NorthPoint), 12pm to 10pm daily

Salary

• $15/hr

Requirements:

• Able to commit full day from 24 January 2025 to 12 February 2025
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Duties and Responsibilities

• Reviewing incoming commercial documents for QA Group such as Letter of Intent, Letter of Award, Sub-Contracts, Collaboration Agreements and other commercial documents from Clients and collaboration partners.
• Drafting of outgoing commercial documents for QA Group such as Letter of Intent, Letter of Award, Sub-Contracts, Collaboration Agreements and other commercial documents to sub-contractors and suppliers.
• Facilitate discussion of all contractual documents with the various departments within QA Group.
• Facilitate negotiation of terms and conditions of sub-contracts with Contracting Parties.
• Facilitate signing/e-signing of contract documents by designated authorities and Management.
• Keep progress of tasks up-to-date in Legal & Compliance Department task management applications.
• Work together with Compliance, Administration and Dispute Resolution Teams in commercial, disputes and administrative matters.
• Assist the HOD with dispute resolution.
• Assist the HOD with Legal & Compliance department initiatives and in-house projects.
• Provide administrative and ad-hoc support to the HOD in matters related to the function of the Legal & Compliance Department.
• Other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Legal Studies.
• Minimum 1 year of relevant experience.
• Excellent in Writing, Negotiating, Communication skills.

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

We are looking for a motivated and results-driven Assistant Sales Manager to support and drive our sales efforts. In this role, you will collaborate with the sales team, assist in strategy development, and ensure smooth sales operations. The ideal candidate should have a strong sales background, leadership potential, and the ability to deliver exceptional results while fostering a positive team environment.

Job responsibility

• Achieving growth and hitting sales targets
• Assist the Sales Manager in developing and executing sales strategies to meet company targets.
• Build and maintain strong relationships with key clients and business partners.
• Prepare sales reports, presentations, and forecasts for upper management.
• Ensure customer satisfaction and resolve any sales-related issues promptly.
• Build and promote strong, long-lasting customer relationships by understanding their needs.
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• To collect market information in sales leads, customer potential, industry information, competitive trends.. etc.
• To be involve in marketing strategy and planning
• Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review

Job Requirements

• 5 – 8 years of automotive sales related experience
• Customer Oriented and willing to go extra mile to get the deal
• Good communication and interpersonal skill
• Strong passion for people, and solid knowledge of sales best practices and customer retention strategies.
• Solid sales competencies with knowledge of strategies and best practices
• Track record of exceeding previous sales quotas and goals
• Strong written and verbal communication skills
• Outgoing and service-oriented attitude
• Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment
• Willingness to work independently and as part of a team
• Excellent problem-solving and decision-making abilities.

Benefits:

• Competitive salary package with performance-basedincentives.
• Opportunities for professional growth and career advancement.\Dynamic and supportive work environment

• Performs all general administrative tasks, facebook and Carousel
• Assist in overtime & allowance computation etc.
• Assist in work passes, medical checkup for workers.
• Assist in simple accounting entries
• Responsible for handling general office reception and administration duties including managing office supplies such as stationaries, pantry
• Manage phone calls, managing incoming/outgoing mail and maintaining an organized, clean office environment
• Provide direct administrative support including email correspondence, generation and distribution of memos, letters, spreadsheets, reports etc.
• Maintain filing system, contact database, employee list and inventories, stock etc
• Any other ad-hoc duties as may be assigned

Responsibilities

• Monitor stock levels and identify purchasing needs
• Search potential vendors
• Track orders and ensure timely delivery
• Update internal database with order details (dates, vendors, quantities, discounts)
• Evaluate offers from vendors and negotiate better prices
• Maintain updated records of invoices and contracts
• Follow-up with suppliers, as needed, to confirm or change orders
• Liaise with suppliers and requesters to ensure all products arrive in good condition
• Raise Purchase orders for approval
• Handling correspondence, emails, and phone calls
• Assisting with office management and supplies
• Perform any adhoc duties as assigned

Requirements

• Minimum GCE ‘O’ Level / SPM with at least 1 year of relevant experience
• Good communication skill and positive working attitude
• Able to speak and read Chinese
• Proficient in MS Excel/Outlook
• Team Player
• Diligent and self-motivated
• Able to start immediately will be an advantage

Welcome Malaysian Work Permit

Working Hours

Mon-Fri: 9.00am to 6.00pm

Sat : 9.00am to 1.00pm

Salary: $1800 to $2500

Location : Senoko

Job Description

• Manage Recruitment Processes - posting of job availability, liaise with agents etc
• Process all Work Pass application, MOM-related surveys, Prepare Letters, and Handle HR related tasks
• Prepare payroll and handle payroll matters
• Onboarding & Off-Boarding
• Manage staff Training activities
• Manage leave
• Perform any adhoc duties as assigned

Requirements

• Minimum GCE ‘O’ Level / SPM with at least 1 year of relevant experience
• Good communication skill and positive working attitude
• Able to speak and read Chinese
• Proficient in MS Excel / Outlook
• Team Player
• Diligent and self-motivated
• Able to start immediately will be an advantage

Welcome Malaysian Work Permit

Working Hours

Mon-Fri: 8.30am to 6.00pm

Salary : $1800 to $2500

Location : Senoko

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace.

We are dedicated to providing exceptional products and services to our valued customers. We are a dynamic and growing company that thrives on delivering excellent customer experiences. As we expand our team, we are looking for a friendly, professional, and detail-oriented Customer Service Assistant to support our customer service department and help maintain high levels of customer satisfaction.

Job Summary:
The Customer Service Assistant will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-person interactions. The role requires a problem-solving mindset, strong communication skills, and the ability to manage customer inquiries and concerns in a timely and efficient manner.

Key Benefits:

• Inclusive & Collaborative Work Culture
• Competitive Compensation & Benefits
• Promote work-life balance
• Provide company transport at Admiraty MRT and Yew Tee MRT

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-person, providing clear and accurate information about products, services, and company policies.
• Issue Resolution: Address and resolve customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive experience for every customer.
• Order Support: Assist customers with placing orders, checking product availability, tracking shipments, and processing returns or exchanges.
• Product Knowledge: Stay up-to-date on company products, services, and promotions to effectively assist customers and make informed recommendations.
• Record Keeping: Maintain accurate customer records, document interactions, and update order statuses in the company’s customer service management system.
• Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure smooth order processing, product availability, and timely deliveries.
• Administrative Support: Assist with general administrative tasks such as filing, organizing, and maintaining customer service records and reports.

Qualifications:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional under pressure, especially when dealing with challenging customer situations.
• Proficiency with office software (Microsoft Office, Google Workspace) and customer service management systems (CRM) is a plus.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Positive attitude, team player, and willingness to learn.

Other Information:

• Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1.00pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station