Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Purchasing Assistant/ Buyer
• Working Location: Woodlands (Nearest MRT: Admiralty)
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2,800 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Create Purchase Orders.
• Track orders to ensure timely delivery.
• Coordinate with internal divisions to ensure received items meet quantity and quality standards.
• Verify vendor invoices against purchase orders and delivery orders.
• Address product quality concerns and inconsistencies with suppliers.
• Monitor warehouse stock levels to ensure adequate inventory.
• Maintain up-to-date records of suppliers, goods, costs, and lead times.
• Communicate with suppliers regarding documentation (e.g., MSDS, product specifications).
• Conduct weekly inventory checks.
• Participate in the annual stock take.
• Perform any ad hoc duties assigned by the supervisor.

APPLY NOW!!!

• Minimum Nitec in Logistics/ Supply Chain Management, with at least 1 year of related working experience in the manufacturing environment.
• Able to start immediately or on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69621 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Roles & Responsibilities

As a Retail Sales Assistant, you will help create excitement about the products that the Company carries, providing the right solutions and getting products into the hands of the Company’s valued customers.

Job Description:

· Proactively provide professional customer service and product recommendations to customers

· Perform cashiering duties

· Receiving of stocks and arrangement of stock up the shelves

· Monitoring expiry dates and shelf lives of products

· Pack products according to customers' orders

· Perform daily housekeeping to maintain outlet cleanliness

· Other ad-hoc duties as and when assigned by the management

Requirements:

· Able to work on retail operational hours which includes Weekends and Public Holidays.

· 5 or 6 days work week

· Able to handle carrying of heavy load up to 10kg (with trolley assistance) and willing to travel.

· Growth mindset with a can-do attitude.

· Self-motivated, results-driven and possess good problem-solving skills.

· Possess good interpersonal skills and able to work independently as well as working collaboratively in a team.

Benefits:

• Medical reimbursement
• Best employee award
• Birthday leave

To apply, please WhatsApp us at 87976225 or visit our website at https://superpets.sg/join-us .

Responsibilities:

- Assist the Manager in leading the management team.

- Ensure smooth daily operations, planning, and administration of all cinemas, adhering to operational procedures and standards.

- Implement initiatives to address undesirable situations, such as high staff turnover, and customer complaints.

- Identify and develop staff with potential for career progression.

- Participate in staff motivation and retention exercises.

- Oversee and handle all staff issues and cases at the locations.

Requirements:

- Diploma holder with experience in F&B, hospitality, or retail industry.

- Objective and rational thinker in introducing and executing new and improved procedures.

- Facilitate and raise the level of employee engagement at all locations.

- Able to perform rotating shifts with flexible working hours.

Location: Singapore Islandwide

5-day work week

• Responsible for organizing, filing, maintaining, updating and delivering Project documentation.
• Prepare, correct, present and issue documents (Word, Excel, PowerPoint) as requested by Line Manager; Prepare recapitulation of timesheet, overtime, expense and holidays of department members.
• Explain within project team and execute policies of company working hour statistics, HR, Finance, and other management policies.
• Organize and attend project meetings, prepare and issue meeting minutes when necessary.
• Responsible for project/site teams necessary communication within department.
• Prepare, update department staff’s name list, contact point and regular communication tasks assigned by line manager.
• Provide administrative and secretarial assistance and support to the line Manager and other team members or customers.
• Liaison with local regulators for the mandatory reporting or communications.
• Complete other tasks assigned by superiors

Requirements

• Bachelor's degree in Business Administration, Project Management or related field.
• At least 1~2 year work experience as assistant Project/Site Assistant for Oil & Gas, Chemical or refinery construction project.
• Good team-work spirit, with rigorous and positive working attitude.

Description

• Assist in managing daily bakery operations.
• Supervise and train bakery staff.
• Ensure high-quality products and customer service.
• Maintain inventory levels and order supplies as needed.
• Implement strategies to increase sales and profitability.
• Ensure compliance with health and safety regulations.
• Monitor and maintain cleanliness and organization of the bakery.
• Handle customer inquiries and complaints.
• Assist in developing new recipes and menu items.
• Coordinate with suppliers and vendors.
• Prepare reports on sales and inventory.
• Assist in scheduling staff shifts.
• Conduct regular staff meetings and training sessions.
• Ensure proper storage and handling of ingredients.
• Assist in budgeting and financial planning.
• Monitor and control waste and spoilage.
• Ensure all equipment is properly maintained.
• Assist in marketing and promotional activities.
• Maintain accurate records of sales and expenses.
• Provide support to the Bakery Manager as needed.

Requirements

• High school diploma or equivalent; culinary degree preferred.
• Proven experience in a bakery or similar environment.
• Strong leadership and organizational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of baking techniques and ingredients.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using bakery equipment and tools.
• Basic knowledge of health and safety regulations.
• Ability to lift heavy items and stand for long periods.
• Attention to detail and a commitment to quality.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in inventory management and ordering supplies.
• Basic computer skills, including familiarity with POS systems.
• Ability to work well in a team environment.
• Strong problem-solving skills.
• Ability to train and motivate staff.
• Experience in budgeting and financial planning.
• Passion for baking and creating new recipes.

Pls send your resume to [email protected] to apply

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Job Description:

• Logging of cases that are seen via video consultation
• Pick and Packing the medications that have been prescribed by the doctor online
• Arranging for deliveries for medications
• Working closely with our operations team and delivery partners to ensure that medications are delivered smoothly and on time
• Ensuring that medications packed are correctly

Job Requirements:

• Min. 'N' / 'O' / A Levels / Dip in any courses
• Past exp as Pharmacy Technician/Pharmacy Assistant/Clinic Assistant will be an advantage
• No experience needed - Training is provided

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Information

1. Working hours: Mon - Fri, 9am - 6.30pm / 8.30am - 6pm
2. Salary range: Up to $2,200

Responsibilities:

• Provide support on daily warehouse activities
• Picking and packing, incoming receiving, wrapping, labelling and issuing
• Loading and unloading of goods
• Stuffing and un-stuffing of containers
• Perform cycle count/stock take and Housekeeping
• Any ad hoc duties as assigned.

Requirements:

• Able to use computer for basic data entry.
• Can perform over time
• Preferably with/without Forklift license

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our esteemed client, an established MNC, is searching for a HR & Admin Assistant:

Job Responsibilities:

• Ensure the accurate and timely maintenance of employee records, databases, and personnel files, ensuring compliance with all applicable regulations and company policies.
• Facilitate the onboarding process for new hires, including arranging workstations, stationery, uniforms, personal protective equipment (if required), and other necessary preparations.
• Provide administrative support for work pass applications, renewals, and cancellations in compliance with relevant employment regulations.
• Post and maintain job advertisements on appropriate platforms in line with fair recruitment practices.
• Coordinate and administer employee training programs, including handling course approvals, registrations, post-training evaluations, and maintaining up-to-date training records and documentation.
• Review and verify drivers' trip claims to ensure accuracy before approval.
• Plan, coordinate, and organize activities such as meetings, company events, and other related functions.
• Oversee the maintenance and housekeeping of office premises and equipment, including copiers, air-conditioners, water dispensers, and other office resources.
• Provide general administrative support and undertake additional tasks as assigned by the Manager.

Job Requirements:

• GCE O Level, Higher Nitec, Diploma in Human Resource Management, or equivalent.
• At least 1 year of relevant experience in Human Resources.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Familiarity with HR management systems such as Unit4 Prosoft HRMS is advantageous.
• Sound knowledge of the Singapore Employment Act and relevant local labor legislation.

Additional Information:

• Salary: Up to SGD 2,800 + VB (2 Months)
• Working Location: Tuas Crescent
• Working Hours: Monday to Friday, 8:30am -5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Manufacturing Company is looking for Assistant Engineer

Skills:

• Knowledge and hand on experience in Siemens PLC programming (e.g., S7-1200, S7-1500, TIA Portal).
• Knowledge of automation systems and industrial control systems.
• Experience with HMI, SCADA, and related technologies.
• Basic understanding of electrical and instrumentation systems.
• Problem-solving skills and ability to work in a team.

Working hours:

• 12 hours rotating shift

Location:

• Woodland

Benefits:

Daily allowance

OT pay

Quarterly bonus

13 mth AWS

Variable bonus

Interested candidates please email your CV to [email protected] or whatsapp to 97554222

XIN WEI

CEI Reg: R23118455

RECRUITMENT MANAGER

Contact: 97554222

Link2 Manpower Pte Ltd

MOM Reg No. 22C1131

Office Mainline: 97704222

Website: www.link2.com.sg

Our esteemed client, an established MNC, is searching for an Accountant Assistant :

Job Responsibilities:

• Prepare monthly consolidated cash flow reports to support risk assessment of group cash flows.
• Monitor bank service fees and address any quality-related issues.
• Build and maintain strong relationships with banking partners.
• Review banking facilities to ensure they meet requirements and remain competitive in terms of rates.
• Prepare and submit documentation for trade finance and hire purchase applications.
• Handle shipping documents and resolve discrepancies as needed.
• Oversee the opening and closing of bank accounts, manage updates to bank signatories, and ensure secure bank token management.
• Prepare and coordinate board resolutions and minutes for finance-related matters.
• Manage foreign exchange (FX) hedging and monitor borrowing rates.
• Ensure banking facilities are adequate to support business expansion needs.
• Collate profit and loss (P&L) and balance sheet (BS) analyses to ensure compliance with bank covenants.
• Prepare and submit monthly treasury reports to the Finance Manager.
• Perform any other tasks or projects assigned by the immediate supervisor.

Job Requirements:

• Strong analytical and problem-solving abilities.
• Proficiency in financial reporting and treasury management practices.
• Capability to work collaboratively with both internal and external stakeholders.
• Detail-oriented, with strong organizational and time-management skills.
• A Bachelor's degree in Finance, Business, or Accounting is required.
• 2-3 years of relevant experience in treasury functions, particularly in cash management and hedging activities.
• Prior experience with foreign exchange (FX) trades.
• Analytical mindset with attention to detail.
• Excellent communication and interpersonal skills.
• Strong quantitative skills, with basic financial modeling experience and advanced proficiency in Microsoft Excel.
• Self-motivated, adaptable, and capable of thriving in a fast-paced environment.
• Solid knowledge of investment portfolio strategies, banking operations, and financial instruments.

Additional Information:

• Salary: Up to SGD 4,400 +VB (2 Months)
• Working Location: Tuas Crescent
• Working Hours: Monday to Friday 8:30 AM - 5:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsibilities:

• Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Our client is a leading player in providing engineering solutions. Due to business needs, they are now recruiting a Warehouse Assistant to be part of their Warehousing Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Warehouse Assistant:

• Perform picking, packing, and unpacking of goods.
• Safeguard and maintain tools and equipment used in warehouse operations.
• Ensure the cleanliness and safety of the warehouse environment.
• Assist with various warehouse activities and tasks as assigned.

Requirements:

• Relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided