At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.
We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.
Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.
About the Role
As an Administrative Assistant at Knight Frank, you’ll be the key person in supporting both residents and team. Reporting to the Condominium Manager, you will facilitate the onboarding of new residents and coordinate service requests, manage an efficient filing system. This role is ideal for someone with relevant experience in the service industry or residential development, strong communication skills, and proficiency in MS Office.
What you will be doing:
- Resident Support: Act as the first point of contact for residents and tenants, answering phone calls, handling enquiries and complaints with professionalism.
- Onboarding New Residents: Assist new owners and tenants in the application process for card access, keys and manage move-in/move-out logistics to ensure a seamless transition into their new homes.
- Service Coordination: Coordinate on-site inspections for contractors, Technician and Property Executive to promptly address residents’ service requests.
- Administrative Excellence: Manage petty cash and facility bookings. Provide administrative support by compiling weekly and monthly submissions for HQ Accounts. Establish and maintain an efficient filing system to streamline documentation and operations. Keep an accurate inventory of office stationery and track equipment maintenance records.
What we’re looking for someone who’s:
- Positive attitude with a can-do mindset.
- Strong communication and interpersonal skills.
- Detailed-oriented.
- Proficiency in MS Office.
- Candidates from residential development, service industry or Hospitality, Tourism, or Hotel Management will have an added advantage.
- Minimum of 'O' Level or equivalent qualifications.
Why Knight Frank?
- Lots of opportunities for growth and career development.
- A supportive, collaborative team that values what you bring to the table.
- Continuous learning and development to help you advance.
- The chance to work with a global leader in property and facilities management.
If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!