Job Purpose
The MCST Admin Officer is responsible for providing comprehensive administrative support to the MCST Property Management team. This role ensures the smooth and efficient operation of administrative functions within the management office, supporting the team in delivering exceptional service to residents and stakeholders. The MCST Admin Officer plays a key role in maintaining accurate records, facilitating communication, and coordinating various activities that contribute to the effective management of strata-titled properties.
Key Responsibilities
· Administrative Support: Provide comprehensive administrative support to the MCST Property Management team. Manage office supplies and ensure the office is well-organized.
· Record Keeping: Maintain accurate and up-to-date records of all property activities, including maintenance logs, financial documents, and resident communications. Organise and archive documents for easy retrieval.
· Communication: Serve as the primary point of contact for resident inquiries and requests, ensuring timely and professional responses. Facilitate communication between the property management team, residents, and external vendors.
· Meeting Coordination: Assist in organising and preparing for the Annual General Meeting (AGM) and monthly council meetings. Prepare agendas, distribute meeting materials, and take minutes during meetings.
· Financial Administration: Assist with preparing and processing invoices, payments, and financial reports. Monitor and track expenditures against the budget.
· Vendor Management: Coordinate with service providers and contractors for maintenance and repair work. Maintain a database of approved vendors and service providers.
· Compliance: Ensure all property activities comply with relevant laws, regulations, and company policies. Assist in the preparation for audits and inspections.
· Resident Relations: Help organise community events and initiatives to promote resident engagement and satisfaction. Address and professionally resolve resident concerns and complaints.
· Data Management: Enter and update data in property management software systems. Generate reports and provide data analysis as required.
· General Office Duties: Perform general office duties such as filing, photocopying, and managing correspondence. Ensure the office environment is clean, safe, and conducive to work.
Ad hoc duties may be required on an as-needed basis.
Required Qualifications
· Education: “N” & “O” Levels/NITEC/Higher NITEC/WSQ Diploma in real estate management, business administration, or a related field.
· Certification: Relevant certifications from institutions like SISV, BCA, or equivalent will have an added advantage.
· Experience: Minimum one (1) year experience in property management, particularly in strata-living contexts.
· Legal Knowledge: Familiarity with regulations governing MCSTs, e.g. BMSMA.
· Computer Literacy: Basic competency in Microsoft Office Suite. Familiarity with property management software is a plus.
To apply, please click on the link below: -
https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50
*Due to the volume of applications, do note that only shortlisted candidate(s) will be notified. Thank you for your application.
