We, at Tay Dental Surgery, seek an administrative assistant to join our fast-moving, highly congenial workplace. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and customer relationships.

Tay Dental Surgery is located within Bukit Timah Plaza. We have been at this location for 26 years. We have 7 dentists, 3 of whom are specialists.

The job description of the administrative assistant are as follows:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Inputs and updates information in databases and spreadsheets.
• Uses word processing and presentation software to create and edit documents.
• Operates and maintains clinic and office equipment, including digital scanner, imaging machines, compressors, autoclaves, dental units, airconditioners, printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure clinic and office equipment is in good working order and office supplies are always on hand.
• Researches as requested and compiles and summarizes information for reports or presentations.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.

1. Manage and coordinate the deployment and collection of bins

2. Manage the inventory and stocks of all bins

3. Handle enquires via phone, email, and SMS

4. Provide quotation for Bulky Waste Removal

5. Liaise with the relevant team for invoice related purposes

6. Data entry for reports submission

7. Assist in the preparation of regularly scheduled reports

8. Liaise professionally with customer and stakeholders for other departments

9. Handle feedback for escalation to the relevant person-in-charge

10. Any other ad-hoc duties as assigned

• You should be organized, neat and meticulous
• Good written, verbal and interpersonal communications skills
• Ability to multi-task and prioritize
• Ability to work under-pressure
• Ability to drive open work to completion
• Competent in using MS Office software, particularly Excel and Word
• Able to work weekends and public holidays when necessary