On behalf of one of its clients, an Insights & Strategy Consultancy, the French Chamber of Commerce is looking for a Finance & Administrative Manager (part-time role)

Our client is a leading subscription-based platform offering insights and data subscriptions to leading luxury brands across different luxury verticals, looking to gain affluent consumers’ market share.

JOB DESCRIPTION:

• assist the senior manager

• Take on the financials and consolidation of accounts

• Experienced with cross border legal and financial tax frameworks

• Administer employee leave and other benefits

• Handle performance management and onboarding new staff

• provide support on the company’s overseas branches operational matters

- preparation of invoices, sales contracts, monthly financial reports, Profitability & Cash flow reports

- implementing and developing good HR practices, policies and desired work culture and ensure that they are aligned with Company's objectives

- Handle company travel arrangements and expatriate and management administration issues

- handling of general office administration including flight reservation, stationery, housekeeping issues, etc.

- Submitting quarterly government statistics surveys

• keen eye to go through company onboarding process with new clients and handle all paperwork

• able to review and handle vendor and partner legal requirements

• manage vendor relationships and communication

• able to review legal documents, partner and client agreements and provide recommendations

Requirements:

• Possess at least a Diploma in Accounting or Business or equivalent

Persons taking up LCCI or ACCA with relevant work experiences can apply

• Minimum 6-8 years of relevant working experience with Agency

• Experience with accounting software like Quickbooks,

• Good knowledge and interpretation of the Employment Act and sales contracts

• Strong communication and interpersonal skills

• Meticulous, well-organized, and able to work independently.

• Proficient in Microsoft Office software applications

• able to work well in remote manner

Responsibilities

· Document control for site management team.

· Maintain staff attendance records

· Provide administrative supports to site personnel.

· Coordinate and respond to HQ for all matters relating to office admin matters

Requirements

· At least 2 years of experience in construction site office admin support.

· Knowledge in Microsoft Office applications

· Bilingual in English / Mandarin

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Please note that we will not consider your application if this form is not submitted.

Position: Receptionist cum Administrative Assistant

Employment Type: 2-Year Contract, renewable

Payroll Company: Afizan Pte Ltd, Singapore

Work Location: MOE Schools at Barker Road, Tanglin Road, Compassvale Lane, Upper Serangoon Road, or Yishun Ave 6.

Working Hours: 7.00 am - 4:15 pm or 7.00 am - 4:00 pm or 7.30 am - 4.00 pm or 8.00 am - 4.30 pm or 6.45 am – 4.00 pm

(inclusive of a 30-minute lunch break)

Interview Timeline: Shortlisted candidates will be contacted within two weeks of application. If you are actively considering other offers, we recommend applying only when available for this timeline.

Compensation and Benefits

• Salary: $2,300 to $2,600 (commensurate with experience)
• Annual Leave: 14 days per year
• Sick Leave: 14 days per year
• Medical Insurance

Key Responsibilities

• Professionally handle walk-in visitors, parents, staff, and students at the front desk.
• Manage student-related tasks, including issuing certificates and documents, and supporting their needs as per school guidelines.
• Handle calls, data entry, and documentation such as MOE FAS and leave forms.
• Ensure the availability of stationery, first aid, and office supplies.
• Provide basic first aid to students and coordinate their early dismissal if necessary.
• Monitor and record latecomers, update attendance systems, and manage Ezlink cards.
• Provide logistical and administrative support during major school events like Parent-Teacher Meetings or orientations.
• Maintain an organised system for lost items.
• Execute ad hoc responsibilities such as mail handling, facility bookings, and logistical preparations.

Candidate Requirements

• At least 3 years in a similar role within an MOE school, covering both customer service and administrative tasks.
• Minimum GCE N-Level; GCE O-Level or equivalent with passes in English and Mathematics preferred.
• Open to Singapore Citizens, Permanent Residents, or LTVP/LTVP+ holders.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong customer service mindset and professionalism.
• Ability to multitask in a fast-paced environment.
• Basic First Aid knowledge (preferred).

Why Join Us?

At Afizan Pte Ltd, we pride ourselves on fostering an inclusive and supportive environment where you can grow professionally while contributing to Singapore’s education landscape.

As a trusted name in Information and Communication Technology (ICT) solutions, we have been empowering small businesses, large enterprises, and government agencies for over a decade. Our mission is to make technology seamless and accessible, helping organisations achieve their digital transformation goals.

Join us and become part of a dynamic team dedicated to innovation and service excellence.

For more details, visit www.afizan.com

Job Description

• Provide administrative support to sales team.

• Handle incoming calls and emails from customers, providing information and forwarding inquiries to the appropriate sales representative.

• Assist with order processing via email and phone.

• Serve as a liaison between the sales team and other departments (e.g., logistics, marketing, or finance).

• Coordinate with logistics team to ensure timely delivery.

• Collect and organize feedback from customers to relay to the sales team or relevant departments.

Job Requirements

• Good communication and coordination skill

• Relevant experience in sales administrative role

• Ability to multi-task

• Good with MS Office Application particularly MS Excel

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

HIRING: TEMPORARY ADMINISTRATIVE SUPPORT

Job Responsibilities

- Provide administration support to the Leasing team

- Prepare tenancy related documents

- Keep good record of leasing documents and filing

- Ensure application and renewal of government permits/license

- Upload the details of new and existing customers in Google Drive

- Assist in monthly utility meter reading duties and generate meter billing for billing purpose

- Coordinate and liaise with both internal and external parties

- Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Location: Seng Kang Secondary School, 10 Compassvale Lane, Singapore 545090

Contract Duration: 8 January 2025 - 30 June 2026

Working Hours:

• School Terms:Even Weeks: Monday to Thursday: 7:30 AM - 4:00 PM (Lunch: 45 minutes) | Fridays: Off (HBL Day)
  Odd Weeks: Monday to Thursday: 7:30 AM - 4:00 PM (Lunch: 45 minutes) | Fridays: 7:30 AM - 1:00 PM (No lunch break)
  
• June School Holidays & School Declared Protected Holidays:Even Weeks: Monday to Thursday: 8:00 AM - 4:00 PM (Lunch: 45 minutes) | Fridays: Off
  Odd Weeks: Monday to Thursday: 8:00 AM - 4:00 PM (Lunch: 45 minutes) | Fridays: 8:00 AM - 1:00 PM (No lunch break)
  

Days Off: Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

1. Reception & Customer Service:

• Provide courteous and attentive service to parents, students, and visitors.
• Address inquiries professionally through calls, emails, and in-person interactions.
• Screen and direct phone calls, relay messages, and provide relevant information.

1. Administrative Support:

• Handle incoming and outgoing mail and deliveries.
• Maintain records of keys and lockers issued.
• Assist in monitoring students’ late arrivals and checking form submissions.

1. Student Support:

• Attend to sick or injured students reporting to the General Office (GO).
• Notify relevant staff and maintain accurate sick bay usage records.

1. General Office Operations:

• Support GO staff with administrative tasks as assigned.
• Complete role-related duties as assigned by the Principal, Vice-Principals, Administration Manager, and Admin Executive.
  

Required Qualifications, Skills, and Experience:

1. Experience:

• Minimum of 3 years’ experience working as a receptionist, personal assistant to management/C-suite personnel, or in a similar administrative role.

1. Technical Skills:

• Proficiency in Microsoft Word and Excel.

1. Personal Attributes:

• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage work efficiently under minimal supervision.
  

Salary: $2,200 - $2,600

Working Location: Ngee Ann City Tower A, Singapore 238873

Working Hours: Monday - Friday, 8.30am - 5.30pm

Job Description:

A) General reception duties

• Attend to walk-ins, handling mails and courier (incoming and outgoing).
• Attend to incoming guests and to serve drinks to them.
• Answer incoming calls.

B ) General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
• Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Requirements:

• Candidates must possess minimum GCE ‘N’ Levels Certificate.
• Relevant working experience an advantage.
• Proficient in Microsoft Office applications.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

• Oversee tenant leases, ensuring all documentation is completed and maintained accurately.
• Act as the point of contact for tenants, addressing lease-related inquiries and issues.
• Assist the leasing department in reviewing documentation to ensure it aligns with the company’s best interests.
• Monitor tenant adherence to leasing terms and ensure compliance with agreed-upon conditions.
• Disseminate electronic communications, such as circulars, to tenants on operational matters.
• Record and maintain tenant sales data, updating the database as required.
• Manage and update the tenancy database for real-time accuracy.
• Perform additional duties as required by the company.

Requirements:

• Diploma in Property/Estate Management, Marketing, or Business Administration.
• At least 1 year of relevant experience in a similar role or candidates with at least 1 year of administrative experience welcomed to try.
• Strong analytical skills and the ability to navigate challenging situations.
• Strong communication and writing skills.
• Capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6YWWWV5

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job description:

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

We have 1 vacancy for suitably qualified candidates who are available on an immediate basis.

You must be able to commit to a 3-month assignment.

Students on term break may apply, if you have some past relevant working experience.

Responsibilities

• Data entry, reports collation, filing & documentation
• Ensure accurate premium calculation in relation to policy documentation
• Maintain filing system and perform regular archiving of obsolete documents for off-site storage
• Undertake any other assignments as allocated

Requirements

• Possess a recognised Diploma or higher qualifications
• Minimum 2 years of relevant working experience will be advantageous
• Proficient in Office365 Word and Excel applications
• Accurate and meticulous
• Ability to communicate effectively on the phone and through emails
• Ability to work well in a team
• Mature and able to work independently

Remuneration: $11/hour

To apply, please email your resume to [email protected] now!

Responsibilities: -

Purchasing Functions

• Handling procurement activities including sourcing, liaising, price & contract negotiation with existing and new suppliers for the purchase of security systems devices and equipment.
• Raise PO promptly.
• To match all DOs to POs and monitor delivery schedule.
• Manage and update stock prices in system.
• Work with Sales/Technical team to avoid costly urgent and sudden shortage/ramp up of stocks, as well as urgent follow up with suppliers on critical stocks required.
• Collaborate with Sales, Finance & Technical to manage subcontractors and suppliers.
• Monitor any potential slow-moving stocks which may lead to obsolescence and maintain optimal level of stocks according to usage demand.
• Establish and negotiate for reliable and effective freight cost.
• Analyse monthly stock report and recommend on replenishments quantity.
• Identify and implement process improvements within purchasing functions.

Administrative Functions

• Prepare documentations for Engineers including delivery orders, testing & comissioning, safety documents, etc.
• Support projects including monitoring follow up/outstanding list, liaising with vendors/user on schedule, consolidating meeting minutes, etc.
• Prepare weekly reports, monthly project management report, customer reports.
• Collating worker’s information quarterly in accordance with PDPA standard used by Project team for site document submission.
• Attend to customers’ enquiry and feedback and channel to relevant PM/PE.
• Provide office administrative and secretarial support to Project team including booking of meeting room, etc.
• Identify and implement process improvements within administrative functions.
• Preparation and submission of service quotation for customer including following-up action, creating sales order/job card/service call log, create job journal, etc
• Analyse customers’ request and channel to relevant dept for follow-up action, ensure all cases are attended to and closed promptly.
• Assist Finance in billing matters pertaining to modification jobs (collating and submitting of relevant documentations for billing).
• Assist Service Controller in requesting quotation from supplier/subcontractor.

Responsibilities:

• Check and count physical quantity of incoming AFE deliveries in N4 and warehouse including RCWS & C4 equipment, harnesses, radios and RCWS LRU
• Key in excel sheet on incoming AFE deliveries, assist in keeping track and monitoring shortages
• Track and key in SNCA and monitor on all AFE SNCA including tracking of return items from SNCA
• Assist in documentation and filing, keeping track and updating of folio sheets
• Tracking and keying of Patents cost
• Assist in preparing documentation for billing

Requirements:

• O Level with a few years of working experience in administrative or engineering-related roles
• Or Diploma in related field with or without prior working experience.
• Proficiency in Microsoft Excel and Word.

1. Singaporean Citizen or PRs is preferred

2. Those who have many years of working experience in the post of ADMINISTRATIVE SUPPORT ASSISTANT or ADMINISTRATIVE ASSISTANT n Singapore are preferred

3. Can handle drive a car for boss and other related administrative secretarial work and so on.

4. Manage the company's administrative and personnel matters, and be responsible for the company's document management

5. Assist the work tasks arranged by the boss

6. Work six days a week, with overtime and other work arrangements assigned by the manager.

Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

As an Administrative Assistant (RAU), you will be responsible for delivering quality frontline customer service, and administrative and operational support to the manager and HOD in ensuring efficient and smooth operations for Home Based Services. You will also be tasked to create a positive experience for all internal and external customers and clients to ensure quality client care experience and satisfaction.

Responsibilities:

· Understand and fulfil SLEC’s mission and strategy.

· Manage Client referral and registration process.

· Schedule and reschedule appointments.

· Monitors appointment bookings to ensure efficient visit scheduling which enables maximal utilization of professional staff and resources.

· Provide financial counselling about services and necessary support for the applications or renewal of various applicable financial schemes (e.g., NMTS, Financial Assistance).

· Cashiering duties and managing outstanding account follow-ups.

· Reconcile monetary transactions.

· Attend and manage feedback and enquiries about service.

· Handle complaints and feedback and perform service recovery.

· Liaise with internal and external stakeholders for the provision or continuation of service. (i.e., Coordination with service partners, Lab dispatches)

· Assist in reporting and analysing service statistics and data.

· Provide administrative assistance to the department or service. (i.e., Data entry, verification, claims submission, licensing renewal, reports, raising procurement requests, etc).

· Assist in identifying problem areas and participate in quality improvement initiatives and projects.

· Anticipate and resolve problems during daily operations.

· Provide appropriate feedback to Manager.

· Ensure policies are adhered to by Clients and caregivers.

· Any other projects that are assigned by the manager.

Job Requirements:

· Minimum GCE “N, O, A” level or Diploma.

· At least 2 years of working experience in customer service or health care services.

· Customer service oriented with good frontline, communication, and interpersonal skills.

· Effective written and oral communication skills.

· Ability to speak different local languages and dialects will be advantageous

· Resourceful and proactive.

· Meticulous in handling administrative tasks.

· Strong team player with strong communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Description

• Generate and issue customer invoices accurately and in a timely manner
• Monitor accounts receivable aging and follow up on overdue accounts, communicate with customers regarding outstanding balances
• Process incoming payments in compliance with financial policies and procedures
• Perform regular reconciliations of accounts receivable ledger to ensure accuracy and completeness
• Investigate and resolve billing discrepancies or disputes
• Monitor and prepare cash flow analysis
• Collaborate with other departments to address customer inquiries or concerns
• Support month-end and year-end close processes as needed
• Contribute to process improvements and efficiency initiatives within the accounts receivable function
• Department admin & ad-hoc duties assigned from time to time
• Monthly bank and accounts reconciliation.
• Handling staff claims.
• GST returns and ensure all transactions comply with IRAS’s regulations.
• Liaise with auditors and preparing audit schedules.
• Undertake instructions from Directors and Managers for the transactions & assignments given.
• Manage full sets of accounts and ensure timely & accurate month end closing.
• Perform any other ad hoc duties as and when assigned by the Management

Job Description:

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery
• Monitor expiry of project Insurances, Performance Bond and Warranty
• Involve in direct hired workers related activities
• Handle workers’ dormitory related duties
• Liaise with rent-a-car company and plan driver’s schedule
• Undertake any other duties as assigned when required

Job Requirements:

• A recognized degree in any discipline
• Minimum 7 years of working experience in the related field, preferably in the construction sector
• Contract basis
• 5.5 days working week
• Worksite location: Project site located at Woodlands

Job Description:

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery
• Monitor expiry of project Insurances, Performance Bond and Warranty
• Involve in direct hired workers related activities
• Handle workers’ dormitory related duties
• Liaise with rent-a-car company and plan driver’s schedule
• Undertake any other duties as assigned when required

Job Requirements:

• A recognized degree in any discipline
• Minimum 3-5 years of working experience in the related field, preferably in the construction sector
• Contract basis
• 5.5 days working week
• Worksite location: Project site located at Woodlands

Join Our Team as an Administrative Support Assistant!

Are you organized, detail-oriented, and ready to support a dynamic team? If so, we want you to play a key role in ensuring smooth operations and supporting our training processes. This is your chance to be part of a team that values efficiency, collaboration, and growth!

What You’ll Be Doing:

• Managing Key Documentation: Handle essential administrative tasks and ensure documentation is accurate, up-to-date, and well-organized.
• General Administrative Tasks: Take on a variety of other administrative duties as assigned, keeping your workday engaging and diverse.
• Handling Purchasing Tasks: Source suppliers, obtain quotations, process purchase orders, and coordinate deliveries to ensure timely receipt of goods and services.
• Maintaining Purchasing Records & Inventory: Keep accurate records of purchasing activities, monitor inventory levels, and support operational needs by ensuring stock is maintained and replenished as needed.

What We’re Looking For:

• Educational Qualifications: A minimum of GCE 'N' Level or higher.
• Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) to help you stay efficient and organized.
• Experience: Previous experience in purchasing is a plus, but not required.
• Attitude: A proactive, can-do attitude with a passion for supporting a fast-paced team!

Why You’ll Love Working with Us:

• Variety: Every day is different! You’ll take on a variety of tasks and enjoy a dynamic and engaging work environment.
• Opportunities for Growth: We value your professional development and offer opportunities to learn and grow within the team.
• Collaborative Culture: Be part of a friendly, supportive team where your contributions are valued and appreciated.

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to t[email protected]

THISS TECHNOLOGIES

THISS Technologies is a Singapore based SME providing leading edge satellite communications products and technology. We are currently looking for a hands-on, bi-lingual business administration professional.

JOB DESCRIPTION

• General business administration spanning accounts, finance, logistics, procurement, human resource management, travel administration and office management.
• Day-to-day hands-on accounting / book-keeping of AR, AP, GL and payment processing.
• Primary responsibility in handling of the full set of accounts including: regular (quarterly and annual) management reporting; group reporting; and, the external financial audit process.
• Managing regular monthly cash flow projections including reporting at both the company and group input level.
• Preparation and processing of commercial documents such as quotations, purchase orders, invoices and delivery orders. Handling shipping / deliveries, including International import / export processes.
• Assist management with written and verbal communication and translation between English and Mandarin.
• Corporate filings and reporting for CPF, GST, IRAS, ACRA, MOM, DOS, A*STAR. Assisting the Corporate Secretary and Management with the drafting and submission of corporate resolutions related to annual returns and fundraising / equity matters.
• Handling petty cash and staff expense claims.
• Meticulously organized digital and physical filing in line with the QMS process in particular for commercial control documents.

SKILLS / QUALIFICATIONS

Essential

• Minimum of Diploma in accounting / business administration, or equivalent recognized accounting qualification.
• Minimum of 3~4 years’ experience in a similar administrative / accounts role.
• Hands-on accounting experience in Singapore is essential. Good working knowledge of Singapore FRS, statutory requirements, tax matters, GST, CPF and internal controls.
• Professional level English and Mandarin language skills – both written and verbal. This is required to communicate effectively with our customers and international associated companies.
• Proficient with Microsoft Office applications, in particular the advanced use of Excel.

Desirable

• Higher level qualification in a related field.
• Experience with Xero accounting software.
• Experience working in an ISO 9001 compliant environment.
• Familiarity with international shipping and logistics including import / export processes.

Interested candidates kindly include with your current CV, expected salary, and a brief summary of your experience relevant to the listed job responsibilities.

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails

Responsibilities:

• Oversee day-to-day sales operations.
• Handle sales order processing including quotations, sales orders, purchase orders, delivery orders, and invoicing.
• Efficiently manage a high volume of inquiries, providing effective solutions to customer issues.
• Deliver outstanding customer support and service.
• Proactively source new sales opportunities through inbound lead follow-up.
• Engage with key external customer contacts as necessary.
• Coordinate projects and support the lead manager, ensuring timelines are adhered to and projects remain on track.
• Collaborate with internal departments such as Finance, Procurement, Logistics, and Marketing.
• Assist in preparing and submitting relevant documents and reports for tenders.
• Attend regular product trainings, both online and offline, provided by vendors.

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of relevant work experience.
• Familiarity with computer hardware, software, or maintenance contracts is a plus.
• Able to thrive in a dynamic, fast-paced environment.
• Strong phone presence with excellent interpersonal and customer service skills.
• Enthusiastic about developing consultative sales skills and supporting the team in meeting monthly targets.
• Enjoys interacting with people and maintaining good relationships with IT Business Partners.
• Proficient in MS Office.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..