Responsibilities :

• Monitors and maintains the companys Office 365 email system.
• Carry out quality checks on performance and audit of email system and (provides discrepancy reports where necessary).
• Troubleshoots and resolves users' problems with and related to email systems.
• Constantly seeking improvements to secure the user environment and devices.
• Recommend policices and documents related to the acceptable use and standards of the system.
• Prepares training materials,or delivers training,on acceptable use of the system.
• Recommends backup and message retention.
• Install and configure anti-virus software.
• Updating anti-virus software patches and monitor for suspicious activities in the network.
• Peforms other related duties as assigned.

Requirements :

• Diploma in Computer Science or equivalent. Fresh graudate is welcome to apply.
• Experience in monitors and maintains the companys Office 365 email system.
• Preferrably at least 1-2 years of relevant working experience in IT and cyber security.
• Proficient in Office 365 administration and Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Good team player who is self-driven and result orientated.
• Organizational skills and attention to details.
• Preferrably able to join immediate or short notice.

You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Statement Of Purpose (Overall Purpose of Job)

To provides administrative support to the department / company.

Major Duties & Responsibilities

(A) Specific :

• Handle and manage customer inquiries including incoming call, email and website as well as informing customers of any unforeseen delays or problems.
• Disseminate information by calls, email, text message and website etc.
• Prepare quotation and tax invoice with accuracy and timeliness (Billing Administration).
• Respond to feedback or complaints from customers and provide after service support when requested.
• Co-ordinate and schedule job appointments with customer after job confirmation.
• Liaise with sub-contractors per job quotation and prepare work order timely and accurately.
• Arrange and prepare daily work schedule for Handyman team.
• Plan and schedule meeting and appointment (internal and external).
• Update and record daily cash / cheque received from customers.
• Prepare weekly sales report for submission to Account Department.
• Handle and verify suppliers and sub-contractors claims.
• Handle Petty Cash claims.

(B) General :

• Handle administrative duties within HomeCare Department.
• Other duties as assigned.

(C) Safety:

• To be aware of Occupational Health and Safety Policy.
• To follow the Company safety procedures, rules and regulations.
• To eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• "O" Level with credits in English and Mathematics or equivalent.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Service oriented and good interpersonal skills.
• Good working attitude, self-motivated and able to work independently.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.
• Meticulous and a team-player.

(C) Experience :

• Preferably with at least 3 years in clerical work in construction or homecare industry or in related field.

• Material procurement support - coordinate with procurement team to ensure material orders requisitions are processed on time.
• Compiling project progress reports from each project (from PM/LE) and uploading into a common shared folder.
• Tracking of TS submission for each member in the team.
• Supporting PM/LE to submit goods receiving for invoices and coordinating with the store supervisor on DO/Invoices.
• Supporting logistic arrangements for goods delivery (domestic or international).
• Supporting food catering arrangements during customer visits or events.
• Supporting PM/LE to prepare Project HSE standard documentation.
• Supporting logistic arrangements for overseas assignees working in Singapore on hotel/apartment reservations.
• Supporting projects to arrange HSE training (BIOSET, SSIC, SIC, Medical Appt) for Engineers on site assignments.
• Supporting office-based procurement activities (filing, printing services, stationery, tools).
• Supporting PM/LE to book and arrange meeting rooms.
• Supporting PM/LE to arrange/perform errands (COC submission, VISA, etc.…).

Scope of work will include but not limited to the following:

• Manage registration portal and database for assigned event.
• Attend to all email and call enquiries pertaining to event registration portal and event information.
• Prepare weekly and/or daily registration reports for presentation to management.
• Perform follow-ups on payment reminders to registrants and ensure full collection of payment before event.
• Work with team members to execute the onsite registration matrix and be in charge of the onsite registration counters to handle in-person and online enquiries.
• Provide post-show registration reports and any other information required by reporting officer.
• Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
• Day-to-day administration to facilitate scope of work.
• Ensure that databases are maintained and kept up to date after event; and
• Any other tasks as may be assigned from time to time by your reporting officer and Director.

Requirements:

• Minimally Diploma holder.
• Preferably with 1 year of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office, especially MS Excel.
• Strong presentation, interpersonal, communication skills with client-service orientation.Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Responsibilities:

• Monitor customers’ daily delivery schedule, ensuring all deliveries are on time
• Schedule shipping arrangement with forwarder at optimal cost with the right incoterms being agreed on
• Advise permit declaration for outgoing shipment
• Prepare packing/ delivery list without any error, with the right goods being delivered to the right customer
• Relay reports to overseas branches

Requirements:

• NITEC/ Higher NITEC/ Diploma in Business Administration/ Business Studies
• Must be computer literate
• Prior experience in handling shipping documentation will be an advantage

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage regional networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Good project management experience in implementing network and Cloud solutions.
• Strong knowledge of executing systems integration and infrastructure deployment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Install, upgrade, support and troubleshoot Window Z, Window 8.1, Window 10 and Microsoft Office.
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineer.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.
• Familiarize end users on basic software, hardware and peripheral device operation.
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment.
• Work closely with manager to ensure that all IT log cases are resolved in time.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in IT, Computer Science or equivalent
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledgeable in IT equipment especially desktop and laptops and both in Hardware and Software.
• Ability to troubleshoot problem systematically.
• Familiarity with MS Office, Outlook, Mobile Applications is an advantage.
• Demonstrated hands-on experience with computer networks, server administration, and server installation.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

A. Overall Purpose Of The Job

The successful candidate shall work in partnership with payroll team, identifying data inaccuracy and support project implementation requirement.

B. Key Responsibilities

• Support and assist in all aspect of the monthly payroll, CPF data input and checks.
• Responsible for identifying data inaccuracy between the two payroll systems data sources.
• Work closely with the payroll team to support all project related activities.
• Any ad doc duties assigned.

C. Job Profile

Required Competencies

· Adaptability / Flexibility – Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change. Ability to prioritize and handle multiple projects at one time, including pressure situation and difficult to meet deadlines.

· Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.

· Planning / Organisation – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves.

· Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Ability to defuse and resolve conflicts.

· Communication - Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages the emotions of self and others

· Initiative / Innovation - Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked

Required Work Experience

• At least 1 year of experience in payroll, Compensation and Benefit matters or data analytics
• Proficient in Excel.
• Word and Powerpoint an added advantage

WHAT WE ARE LOOKING FOR

· Relevant working experience in database administration and support

· Experience in Oracle, Microsoft SQL, MySQL, Yugabyte and/or PostgreSQL.

· Experience in cloud databases (e.g. AWS RDS).

· Good vendor management skills, and knowledge of industry best practices

Certifications in ITIL and above database technologies will be an advantage

KEY RESPONSIBILITIES

· Application onboarding and configuring of database servers according to best practices.

· Designing and maintaining high availability solutions like replication and failover setups is vital to ensure database uptime. Engineers also plan for disaster recovery scenarios to minimize data loss.

· Schedule regular backups, test recovery procedures, and ensure data integrity to minimize downtime in case of system failures.

· Monitor database performance and identify bottlenecks or areas of improvement. This includes analysing query performance, optimizing database schema, and adjusting server settings to ensure optimal performance.

· Keeping PostgreSQL up to date with the latest patches and versions is crucial for security and feature enhancements. Support Engineers plan and execute upgrades carefully to avoid disruptions.

· Plan for database growth by assessing current usage patterns and making scaling recommendations.

Job Title: Project Administrator (ID4525)

Location: Loyang

Working Hours: Monday To Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm

Salary: $2300-$3000

Job Responsibilities:

• Assist in the development of project plans, timelines, and budgets.

• Coordinate project activities and tasks to ensure they align with the project plan.

• Monitor project progress and report on key metrics to stakeholders.

• Maintain accurate and up-to-date project documentation, including project plans, meeting minutes, and status reports.

• Generate regular reports on project status, highlighting key milestones and potential issues.

Job Requirements:

• Diploma or Degree in Engineering (Civil) or Quantity Surveyor, Architecture, or relevant

• Able to read Construction or architect or engineering drawing.

• Positive working attitude

• Fresh grad are welcome

A. Overall Purpose Of The Job

The successful candidate shall work in partnership with payroll team, identifying data inaccuracy and support project implementation requirement.

B. Key Responsibilities

• Support and assist in all aspect of the monthly payroll, CPF data input and checks.
• Responsible for identifying data inaccuracy between the two payroll systems data sources.
• Work closely with the payroll team to support all project related activities.
• Any ad doc duties assigned.

C. Job Profile

Required Competencies

· Adaptability / Flexibility – Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change. Ability to prioritize and handle multiple projects at one time, including pressure situation and difficult to meet deadlines.

· Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.

· Planning / Organisation – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves.

· Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Ability to defuse and resolve conflicts.

· Communication - Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages the emotions of self and others

· Initiative / Innovation - Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked

Required Work Experience

• At least 1 year of experience in payroll, Compensation and Benefit matters or data analytics
• Proficient in Excel.
• Word and Powerpoint an added advantage

Statement Of Purpose (Overall Purpose of job)

To provide administrative support to the department / company.

Major Duties & Responsibilities

(A) Specific :

• Update, prepare and co-ordinate the endorsement of warranty for Projects

• Co-ordinate with project managers on completed documents on pre & post project

• Update, prepare and follow up on Track Record and Client Assessment Form.

• Check & monitor monthly materials report.

• Monitor and control the workers flow including driver

• Monitor on the workers welfare including biodata, work permit expiry date, etc

• Handle department staff welfare

(B) General :

• Handle and provide administrative duties within department.

• Other duties as assigned.

(C) Safety:

• To follow the Company safety procedures, rules and regulations and to eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• "O" Level with credits in English and Mathematics or equivalent.

• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills

• Service oriented and good interpersonal skills.

• Good working attitude, self-motivated and able to work independently.

• Good communication skills (verbal and written).

• PC literate and knowledge in MS Office.

• Meticulous and a team-player.

(C) Experience :

• Preferably with at least 3 years in administrative and clerical work in construction industry or in related field.

Job Description

• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• At least 3 years of VMware Workspace One experience is a must.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.
• Able to lead teams and work with various stakeholders to deliver positive results.
• Applicants must be VMware certified or hold equivalent and/or relevant certification program.