Job Title: ID Administrator

Key Responsibilities:

• Administer and manage user accounts and access rights in Active Directory (AD) based on organizational policies and business needs.
• Provide helpdesk support for end-users, assisting with user account creation, modifications, and deletions in AD.
• Troubleshoot and resolve user access issues related to Active Directory, such as login problems, permissions issues, and group memberships.
• Create and manage user profiles, security groups, and distribution lists in AD.
• Monitor and audit user activity and access rights within Active Directory to ensure compliance with security policies.
• Collaborate with other IT teams to address system and application access issues.
• Offer timely and effective technical support to users by identifying and resolving problems related to Active Directory, network access, and related systems.
• Assist in the creation and maintenance of user documentation and best practices for AD administration.
• Provide general support to users with issues related to Microsoft Office and other company applications.
• Maintain and update relevant records for internal and compliance audits related to user access.

• Minimum of 1-2 years experience in user support and helpdesk duties.
• 12+ months relevant experience working with Active Directory (user account management, security groups, group policies).
• Strong technical proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Excellent problem-solving and system troubleshooting skills.
• Solid understanding of user authentication and authorization processes within Active Directory.
• Ability to work efficiently in a fast-paced environment with minimal supervision.

ENSURE TIMELY REQUISITION OF INVENTORY AND STOCK CONTROL FOR STATIONERY AND SUPPLIES FOR THE DEPARTMENT 

• Handle requisition, inventory and stock control for stationery and supplies for department  
• Process all purchase requisitions and verify invoices  
• Ensure timely delivery of inventory and stationery 
• Requisite and process order for water cooler  
• Coordinate toner order and servicing of photocopier  
• Assist to request user ID for newcomers and deactivate user ID for staff who resign 

ADMINISTRATION AND MISCELLANEOUS DUTIES  

• Monitor and upkeep all maintenance items including renewal of contract/agreement  
• Maintain and update all colleagues personnel records 
• Monitor and update colleagues PHs, annual and medical leave records  
• Manage Petty Cash, Casual Labour and Expense payments and records  
• Process all purchase requisitions and verify invoices  
• Maintaining and updating of Department’s Time and Attendance records 
• Carry out any other duties as and when assigned by the Management of the Hotel and department 

INVOLVEMENT AS A MEMBER OF THE GUEST SERVICES TEAM 

• General knowledge of Front Office Operations  
• Familiar with T&C policies and procedures  
• Familiar with Labour Laws in accordance to the Government guidelines  
• Hands-on knowledge of Windows and its relevant programs  
• Knowledge of inventory and stock control  
• To handle any projects or assignments given from time to time 

Role & Responsibilities

• Answer and forward incoming phone calls
• Manage all aspects of visitor registration: visitors sign in/out, issuing visitor badge etc as well as for visiting employees
• Manage office Inventory: stationery, pantry items etc
• Office Rental/Maintenance issues: point of contact with Building management for daily operations of the office (eg: air conditioning, lifts, light fixtures etc)
• Oversee meeting room cleanliness and operability.
• Business Travel Account Management: Work with AMEX and our Finance team to coordinate travel payments as needed
• Collaborating with TA / IT team on employee service, to ensure smooth onboarding experience for new hires and offboarding for exiting employees
• Mail: Sorting, distributing and managing incoming and outgoing mail and packages
• Coordinating local and overseas courier and shipment (DHL/Fedex)
• Plan and execute office events eg: Quarterly birthday celebrations, office gatherings, Year end/CNY luncheon/dinner
• Issuing PR/PO as needed.
• Fire warden/emergency point of contact and first aid officer
• Management of employee lockers
• Maintain reception area
• Helping Sale Organization team to send product samples & POP materials etc to APAC Sales/Agencies/Vendors/Distributors;
• Manage Office’s budget Monthly expenses, recording and including petty cash
• Manage Janitorial service, HVAC maintenance at IT Hub, CEO Office, Comm and  Board Room, Dish-washer, water sink maintenance. 

Link Healthcare, a Clinigen company, is a growing pharmaceutical services company, with one clear aim: to ensure innovative medicines reach patients all over the globe.. We operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To support our growth, we have an exciting opportunity for a motivated, driven and meticulous Personal Assistant & Office Administrator to join our team in their offices in Changi.

Key Responsibilities:

• Provide executive support to the regional Senior Vice President including diary management, communication support - calls and email,
• Support travel arrangements including flights, accommodation, transport etc
• Produce correspondence, reports and presentations as required
• Arrange various meetings, generating agenda ands take minutes
• Provide office and facilities management support for the offices across South East Asia
• Coordinate various events for the business and our team.

• Demonstrated experience of a personal or executive assistant for senior executive in a corporate environment
• Qualification in Business Administration or similar preferred
• Advanced skills with Microsoft office suite
• Effective written and verbal communication skills
• Strong time management skills with the ability to multitask.

• Competitive base salary
• 13th Month bonus
• Annual Performance Bonus
• Supportive team environment
• Ongoing professional development

Main duties and responsibilities:

• Ensure deployment, support and being accountable for the following areas: 

             o    Databases daily, weekly update and refresh
             o    Oracle middleware products
             o    CTRM and Analytics applications: installation, critical business process monitoring and business & developer support

• Support and interact in a worldwide context with infrastructure, security, network and applications Teams
• Resolve any request from users in the areas described above
• Document standards and follow procedures
• Monitoring and managing databases and Unix equipment WW

with the following technical domains:

• Databases: Oracle 18c / 19c / 23ai  included knowledge in DataGuard, Pdb-Cdb, RMAN and performances tools

• Oracle products :
  • Oracle Forms & Reports Application servers
  • OGG: Oracle Golden Gate ( data replication, Zero Downtime maintenances)
  • OUD: Oracle Unified Directory
  • OEM: Oracle Enterprise Management

• Past track records with Oracle/MSSQL/DB2/MySQL/Postgres/Maria/Mongol databases including setting up and managing the environment.
• Experience in setting up and managing databases in a high availability active-active setup will be added advantage.
• Knowledge in PL/SQL scripting will be added advantage.
• Knowledge in working with ETL and data co-existence technology with legacy systems will be added advantage.
• Knowledge with DB audit and security will be added advantage.
• Knowledge with data masking products will be added advantage.

• Design the database’s architecture and modelling strategies to ensure that the database is secure, scalable and performs reliably.
• Work with the application development team to define the application data model and work on tuning and optimizing database related operation.
• Be point of contact to principal vendors for software and hardware.
• Provide production support and responsible for the resolution of database related issues and duty rotation for after-office-hours support.
• Provide support on to application team on database related matters (e.g. data patching, application deployments, extracting data from database for reporting)
• Plan and strategize data mapping for migration of data from legacy systems to support the deployment of the project, ensuring no data loss during conversion.
• Review data mapping/conversion/integration specs between systems to ensure appropriate mapping quality and adherence to modelling strategies.
• Ensure timeliness and accuracy of data sync during co-existence with legacy systems.
• Develop and maintain database-related codes / scripts such as data sync scripts, data masking scripts, stored procedures etc.
• Ensure database services and servers availability.
• Install and configure Database and associated products.
• Provide operational support including:
• Ensuring database patches are performed in accordance with the patch release cycle.
• Troubleshoot and remediate security vulnerabilities reported by security scan.
• Reviewing and maintaining of database accounts.
• Monitoring and optimizing database performance, such as optimising queries, creating indexes etc.
• Capacity planning.
• Configuring backup on database.
• Ensuring database is hardening in accordance with Authority standards.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Senior Office Administrator

Responsible for managing the day-to-day administrative tasks of the office to ensure smooth operations and play a critical role in supporting company management, staff, and maintaining a productive office environment. Duties span from handling office resources to supporting human resources and operational processes.

Responsibilities

• Oversee office operations, such as supplies, equipment, office cleanliness, safety protocols, and space planning, keep good relationships with vendors and ensure everything on time on budget.
• Timely create office/admin management policies as required.
• Organize and plan company events, meetings, and conferences.
• Provide high-level administrative support to executives or senior management as required.
• Act as a point of contact for office staff, resolving issues or escalating when necessary.
• Coach junior admin members to ensure high service standards and efficiency.
• Other adhoc tasks assigned by admin leader.

Please note that only short-listed candidates will be contacted.

Requirements

• 5-8 years’ experience as an Office Administrator or similar role.
• Strong organizational and time-management skills.
• Proficiency in office management tools (e.g., MS Office, office management software).
• Ability to multitask and work under pressure in a fast-paced environment.
• Problem-solving mindset and attention to detail.
• English speaking and Fluency in Mandarin is an added advantage
• Result-oriented, self-motivated with the ability to work under pressure and be a team player. 

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

The Workplace Experience Administrator will play a crucial role in overseeing two distinct portfolios within the workplace experience profile: Wellness and the Experience Hub, contributing to a vibrant, engaging, and healthy workplace.

• Wellness Portfolio: Focuses on promoting employee well-being by designing and coordinating wellness programs and activities. The administrator will be responsible for implementing health and wellness initiatives, organizing workshops, and fostering a positive work environment to enhance employee satisfaction and productivity.
• Experience Hub Portfolio: Involves managing office services, events, visitor hospitality, and supporting the Experience Hub. The administrator will ensure seamless operations, provide exceptional support to employees, clients, and visitors, while also handling key administrative functions, including occasional reception coverage.

Wellness Portfolio

• Design and implement wellness programs tailored to meet employee needs, focusing on holistic health.
• Conduct assessments to identify organizational wellness interests.
• Plan wellness activities such as workshops, fitness classes, health screenings, and mental health seminars.
• Coordinate logistics, including venue selection, scheduling, and vendor management for wellness initiatives.
• Develop and execute communication strategies to promote wellness programs via newsletters, posters, and digital platforms.
• Engage employees through feedback surveys to enhance wellness offerings.
• Collaborate with internal teams and external vendors to enhance wellness offerings.
• Build partnerships with health professionals, wellness experts, and other organizations for additional resources.
• Assist in managing the budget for wellness programs, ensuring cost-effectiveness and providing expenditure reports.
• Monitor program effectiveness and generate regular updates for reporting.

Experience Hub Portfolio

• Manage the Experience Hub, ensuring positive and memorable experiences for employees and visitors.
• Provide occasional reception coverage, serving as a welcoming and professional point of contact for visitors.
• Serve as the primary point of contact for workplace-related inquiries and issues.
• Provide support on workplace matters, including office facilities, equipment, and access.
• Collaborate cross-functionally to resolve workplace-related concerns.
• Plan, organize, and execute workplace events, ensuring seamless coordination with internal and external stakeholders.
• Collaborate cross-functionally to plan and execute events that enhance employee engagement and promote a positive work culture.
• Identify opportunities to improve employee engagement and overall workplace morale.

As the Contract Administrator based in Singapore, you will report directly to the Contracts Manager and work closely with the rest of the Development team, making your mark in a number of ways:

• You will provide support to the delivery teams on contracts and commercial administration across the entire lifecycle of data centre developments
• You will act as a key communicator to internal and external stakeholders on contract and financial matters relating to the development of data centres

Responsibilities: 

• Assist the Contracts Manager in drafting new contracts, variations and contractual correspondence
• Raise and generate Purchase Orders and take ownership of tracking and communication of approvals to internal and external stakeholders to ensure the process is facilitated efficiently and effectively
• Cost management system super user support – champion the process and assist the development team to ensure costs are allocated correctly with PO’s approved in a highly efficient manner
• Assist Contracts Managers in contract lifecycle responsibilities including kick off, delivery and close out of all contracts
• Coordinate payments between Development and Finance teams to ensure payment of contractors in accordance with contract payment terms
• Assisting in the development and implementation of reporting tools for measurement of key contract metrics

• Monthly team meetings
• ISO/HSE (Biz Safe) compliance
• Emergency / Fire Warden / First Aid
• Stationery and office supplies
• Meetings, visitors and guests
• Arrange internal team events
• Office facilities, repairs and maintenance
• Main reception phone/desk/mail/courier
• Office invoicing, bills, etc
• Leave cover for Infra/NR Personal Assistant
• Ad-hoc support work as and when required

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Review and schedule daily system operation tasks; prioritizes and ensures completion of tasks, following established procedures.
• Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.
• Perform/handle backup operations and tape management. 
• Perform/handle system failures and recovery procedures.
• Maintain user accounts, user environments, directories and system security.
• Provide Desktop support
• Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite
• Administrate Servers and IT infrastructure appliances
• Apply System patches and updates
• Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades
• Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues
• Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors
• Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved. 
• Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
• Ensure timely user notification of maintenance requirements and impact on system availability. 

• Assists with discerning whether a project is progressing according to the terms of the contract in proportion to, amongst others, procurements, supervision and site records, milestone achievements, valuations, payments assessments, submissions of claims for additional payments, variations, extensions of time and rectifications.
• Assess projects on a case by case basis as FIDIC acknowledges special conditions may be necessary for specific issues since no two projects are the same.
• Offer assistance on the practice of Particular Conditions and provide examples of areas that require special provisions.
• Inspect all works while carrying out routine testing.
• Issue Notices regarding any errors to be corrected.
• Issue Taking-Over, Performance and Payment Certificates.
• Assess and make a neutral determination.
• Ensure that personnel behave accordingly and remove them from the site if they are not

Other roles and not limited to

• Ensuring that the works are carried out and are progressing in accordance with the contract terms;
• Liaising with and reporting the progress of the works to the relevant authorities, bodies or departments;
• Managing the commissioning of works;
• Managing the timelines and milestones of the project in view of its targeted completion date;
• Managing the costs of the project, including adjusting the contract sum;
• Supervising and inspecting tasks that are to be, or are already, completed;
• Liaising with and instructing the main contractor of the project;
• Ascertaining variations and determining applications or requests for an extension of time;
• Inspecting and managing the defects and ensuring that such defects are remedied within the stipulated time frame;
• Record keeping such as records of site visits, site inspections, correspondences, invoices and payment slips; and
• Certifying works and issuing the relevant certificates (if applicable).

Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The role is required to work with the Product folks and the Global operation Automation team to develop solutions to support the endpoint day to day operation and implementation.

Essential Functions

• Provide technical advice and support to Visa’s Client institutions and processors to ensure customers expectation are exceeded.

• Discipline in detailed documentation and reporting of issues and changes. Timely and accurate updating and maintaining Global Inventory records.

• Create and test implementation Linux scripts for vendor’s field engineers and support team for installation and activation

• Perform remote system Installation with on-site vendor engineer support, configuration and lockdown of Visa Endpoint servers.

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support  team

• Ensure that all server deployments follow Visa security guidelines and report any non-compliance.

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.

• Ensure all incidents and changes are in compliance to ITIL and operation policy.

• Ensure that all servers going into productions are locked down and meet operational acceptance criteria

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Purpose:

The Office Administrator handles all office management duties for the Renesas Singapore site, acting as the office support, and providing assistance to SG-based staff. This role involves screening and handling general inquiries, managing routine General Affairs and Human Resources requirements, and supporting the HRGA/BU.

Principal Accountabilities:

• Coordinate office activities and operations to ensure efficiency and compliance with company policies
• Handle all office management duties, including but not limited to ensuring meeting rooms and tools are operational and following up with vendors/contractors if not; scanning and copying documents; document filing with European HQ; managing general office supplies; and following up on account payables for office supplies or services used by the office (landlord, utilities, phones, etc.)
• Screen and handle calls/inquiries made to the office
• Act as a receptionist when needed and coordinate meetings or catering if needed
• Organize BU-related office activities, including visitor registration, team event planning, and ensuring new starters have the necessary hardware and requirements before onboarding
• Assist in updating departmental reports to support the BU's needs
• Support team members with all job-related organizational tasks, e.g., travel arrangements, IT hardware issues, purchasing and payment processes; manage logistics for meetings and host international visitors (e.g., reception, hotel, travel support)
• Assist HRGA teams in raising order requisitions to support office or facility-sustaining requirements
• Provide physical support or find capable hands for office repairs, maintenance, and replacement work; conduct facility-related tasks and maintain site safety and security
• Any other ad-hoc office events or requirements for the SG office.

Responsibility:

• Deploy Office/Microsoft 365 Environments
• Deploy Azure AD/ Microsoft Entra ID Environments
• Deploy advanced Microsoft 365 Services including Enterprise and Mobility
• Maintenance of Entra ID / On premises Active Directory environments not limited to Users, Group, OU, Group Policy management.
• Exposure in Microsoft SharePoint Administrations, and Power shell scripting will be advantageous.
• Deployment and improvements of Infrastructure on Client environments
• Assist in maintaining and deploying other Client applications and environments.
• Leading initiatives for researching and deploying and managing new applications.
• Leading IT Projects for Clients
• Coordinating various IT Staff and Operations
• Assist in managing Support Services and related deliverables.
• Working with End-Users and Vendors to support applications and environments.
• Working with Client Stakeholders on strategy and vision.
• Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
• Supporting Client initiatives remotely and on-premises.

Purpose of the job

To provide support and assistance to the Directors, Senior Managers, Managers and the team so as to ensure an effective, efficient and the delivery of high quality services to a portfolio of clients and ensuring adherence with Ocorian policy and procedures.

Job Requirements

• Assist in providing full spectrum of corporate secretarial services to a portfolio of clients which includes public listed companies, public, private limited companies and offshore companies;
• Assist with incorporation of companies, registration of foreign entities, representative offices, limited liability partnerships, striking off companies, etc;
• Preparation of routine directors/shareholders’ resolutions, minutes of directors/shareholders’ meetings (annual general meetings and/or extraordinary general meetings) and any other ancillary documents;
• Assist with the preparation of documents relating to payment related matters of the clients;  
• Assist with the preparation of XBRL format of financial statements (where necessary);
• Ensure compliance with relevant statutory and regulatory requirements, perform client due diligence;
• Ensure proper and timely filing of statutory forms/returns with ACRA and e-stamping with IRAS;
• Assist in application of work passes with the Ministry of Manpower;
• Assist in arranging for notarisation, legalisation and authentication of documents with various Embassies (as and when required);
• Maintain and update company statutory records / statutory registers and such portal as required within the Ocorian Group
• Assist with timely billing and providing support for collection of debts within the portfolio as part of achieving financial objectives.
• Any other work as may be assigned from time to time.

#LI-Hybrid

#LI-DR1

Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client’s endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts.

Essential Functions

• Provide technical advice and support to Visa’s Client institutions and processors to ensure customers expectation are exceeded.
• Discipline in detailed documentation and reporting of issues and changes. Timely and accurate updating and maintaining Global Inventory records.
• Create and test implementation Linux scripts for vendor’s field engineers and support team for installation and activation
• Perform remote system Installation with on-site vendor engineer support, configuration and lockdown of Visa Endpoint servers.
• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly
• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support  team
• Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
• Able to communicate and work cordially in global team with teammate from different culture and in time zone.
• Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
• Ensure all incidents and changes are in compliance to ITIL and operation policy.
• Ensure that all servers going into productions are locked down and meet operational acceptance criteria
• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose of the job

To manage the day-to-day administration of a varied portfolio of trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, to include money laundering, compliance and relevant legislation.

Main responsibilities

Invoicing:

• Setup and maintain JFS (i.e. client invoicing) codes for accurate tracking and reporting.
• Generate, review, and amend invoices to ensure accuracy with agreed fee standards and internal processes.
• Liaison with offshore billing teams to ensure a smooth invoicing process.
• Prepare and issue credit notes as necessary
• Approve and issue final invoices to clients in a timely manner
• Coordinate invoicing activities with offshore entities, such as Ocorian BVI

Payment Processing:

• Liaison with Accounts Payable team for payment matters
• Process payments accurately and efficiently, ensuring all transactions are recorded correctly.
• Resolve any payment discrepancies promptly to maintain financial accuracy.

Data Management:

• Maintain and update the NavOne system to ensure accurate client data and reporting.
• Troubleshoot and resolve any system-related issues in collaboration with IT.
• Organize and manage digital files within the iManage system for easy retrieval and compliance purposes.
• Regularly review data for accuracy and completeness.
• Address and clear any mandatory data backlogs to ensure compliance with regulatory requirements.
• Scan and file physical and digital documents to maintain an organized and accessible records system.

Any other ad hoc duties as needed in support of the Private Clients team.

#L1-VK1

 

Overview:

We are seeking a highly skilled and experienced Senior DB Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, planning, supporting, and maintaining our database infrastructure to meet or exceed Service Level Agreements (SLAs). This role requires a proactive individual with strong problem-solving skills, extensive experience with Oracle databases, and the ability to lead and mentor a team.

Key Responsibilities:

Design and Planning:

• Design, plan, support, and maintain DB infrastructure to ensure robust and efficient operations.
• Develop and implement strategies to meet or exceed stipulated SLAs.

Performance Monitoring and Problem Resolution:

• Monitor DB infrastructure performance and address technical issues promptly.
• Troubleshoot and resolve complex system DB infrastructure problems that may require the creation of new techniques, tools, and processes.

Project Support:

• Provide effective implementation and operational support for projects, ensuring SLA compliance.
• Lead and manage the DB infrastructure team to deliver high-quality support for project needs.

Analysis and Improvement:

• Analyze internal and external business challenges and regulatory issues, proposing improvements to enhance infrastructure performance and compliance.
• Stay updated with industry trends and best practices to continually improve the DB infrastructure.

Availability and Standby:

• Be available for 24x7 standby on-site or on-call support after office hours, weekends, and public holidays for operational or implementation projects.

Teamwork and Leadership:

• Demonstrate strong teamwork and provide clear instructions and guidance to team members.
• Facilitate knowledge sharing and mentor junior team members to build a cohesive and skilled team.

• Extensive experience with Oracle databases, including installation, configuration, and maintenance.
• Proficient in troubleshooting complex technical problems and implementing effective solutions.
• Savvy in identifying, analyzing, and resolving highly complex system issues.
• Resourceful in learning new skills and understanding emerging issues.
• Excellent teamwork and communication skills.
• Ability to provide clear instructions and guidance to team members.

Qualifications:

• Proven experience as a DB Infrastructure Engineer or similar role.
• Strong technical background with Oracle databases.
• Excellent problem-solving skills and ability to work under pressure.
• Strong leadership and team management skills.

• Provide support to the commercial team in special projects, such as preparing presentations, coordinating events, etc.
• Organize and coordinate Sales, Marketing, Distribution & Loyalty (SMDL)-related meetings
• Travel arrangements for the team
• Ensure that all database and records (contacts distribution list, SOP, etc.) are maintained and updated in a timely manner
• Manage Purchase Orders (PO) and track the team’s costs and expenses
• Manage and distribute communications (memos and announcements) to hotels and relevant stakeholders

• 12-month contract (renew/convertible)
• Location: Jurong East - International Business Park
• Salary: $2,500 - 3,500 (+ Completion Bonus prorated)
• Candidates with no experience are welcome!

Responsibility

Facility management and non-technical administrative tasks (80%):

a) Inventory management support

• Upkeep and maintain sufficient supplies of common laboratory chemical and consumables
• Procure common laboratory chemical and consumables
• Maintain up-to-date chemical and consumable inventory
• Purchase packaging materials and raw ingredients for formulations

b) Waste management support

• Initiate and coordinate disposal of unwanted, obsolete chemicals and generated waste in the laboratory
• Waste disposal documentation

c) Site maintenance and safety support

• Filing of MSDS and uploading onto Croda SharePoint
• Upkeep laboratory infrastructure (e.g. lightings, fittings, plumbing, air handling, firefighting equipment, first aid, etc)
• Keep track of equipment preventive maintenance and/or calibration timeline
• Liaise with equipment vendors for scheduled PM on site
• Liaise with building owner for issues with labs
• Liaise with vendors for facility maintenance
• Management of site scheduled electricity shut down
• General site safety support

d) General administration:

• Create purchase order
• Packing of parcels and UPS documentation for shipment of parcels
• Weekly lab scheduling
• COVID19 safe management as required by the authorities
• Receiving and managing vendors, contractors and visitors
• Coordinate laboratory laundry requirements
• General housekeeping

Technical-related Support (20%):

• Attending to request of feature formulations from Sales and Marketing
• Formulation scale-up
• Sample preparation
• Prototype packing

Requirements

• Diploma related to applied chemistry, chemical engineering, chemical process technology or equivalent
• Preferably with science background and comfortable working in a laboratory environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Managing the day-to-day administrative function, including:

• Manage the general office administrative function including but not limited to storage (on-site and off-site), postage, courier, stationery and consumable orderings
• Handle the reporting and reimbursement of all office expenses
• Control master of company templates including letterhead and business cards
• Answer company phone calls
• Perform outdoor duties if required
• Any other ad-hoc duties as assigned

Providing support to the client servicing departments, including:

• Manage incoming mails for clients
• Maintain schedules for local delivery and visits to various government departments
• Keep track of all client disbursements
• Scan and save client documents

Assisting in other areas, including:

• Support the process of work visa application
• Handle administrative tasks related to payroll and MPF for client entities
• Handle paperwork related to various government departments and banks

Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem, and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client’s endpoints, vendors, and development teams to continuously drive higher availability and reduction of service impacts.

Essential Functions:

• Provide technical advice and support to Visa’s Client institutions and processors to ensure customers expectation are exceeded.
• Discipline in detailed documentation and reporting of issues and changes. Timely and accurate updating and maintaining Global Inventory records.
• Create and test implementation Linux scripts for vendor’s field engineers and support team for installation and activation.
• Perform remote system Installation with on-site vendor engineer support, configuration, and lockdown of Visa Endpoint servers.
• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly.
• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support team.
• Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
• Able to communicate and work cordially in global team with teammate from different culture and in time zone.
• Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
• Ensure all incidents and changes comply to ITIL and operation policy.
• Ensure that all servers going into productions are locked down and meet operational acceptance criteria.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The IT Administrator maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk
• Provide IT assistance and expertise to in-house guests and Events.
• Support and administer to on-premise applications, systems, servers and networks.
• Monitor the Hotel datacentre and IT racks.
• Liaise with vendors on hardware maintenance and support.
• Manage daily backups of critical data.
• Deploy IT equipment for Tech Refresh or loans.
• Process IT system access for onboarding/offboarding of employees.
• Maintain IT asset and software license inventory.
• Assist the IT Manager in executing all IT projects at the Hotel.
• Assist the hotel’s day-to-day IT activities, ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by the Management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.