A detail-oriented and proactive Sales Contract Administrator to support our dynamic sales team. This role involves administration of client orders, resolving queries between Sales and Finance, and ensuring exceptional stakeholder experiences.
If you are resourceful, detail-oriented, thrive in a fast-paced environment and are passionate about supporting business growth, we want to hear from you!
What you’ll be doing:
- Process quotes and orders, with accuracy and timeliness.
- Monitor order statuses to ensure timely closure and provide regular updates to sales
- Collaborate with Sales, Credit Control, Revenue Operations and Billing to streamline processes and resolve issues
- Conduct quality control checks to ensure a smooth and efficient transition of orders from Sales to Billing
- Track contract timelines to ensure timely renewals or follow-ups
- Continuously assess contract workflows and identify opportunities for process optimization
- Execute standard operating procedures (SOPs) for sales order and contract management to drive compliance and consistency
- Act as the key point of contact for routine internal inquiries
- Maintain and update account records using Salesforce and other system requirements.
- Assist in resolving concerns in a timely manner and escalate issues only when necessary
- Maintain accurate sales data from point of sales to invoice received
- Assist the Head of Sales with ad-hoc administrative tasks as required
- Generate and distribute sales activity reports, tracking data from the point of sale to invoice completion.
- Identify trends or inefficiencies in operations and propose process improvements
- Track and report on contract-related KPIs, such as average contract turnaround time, accuracy rates, and revenue impact from contract changes
What you’ll bring to us:
- 2+ years in sales support, administrative roles preferably in the technology or finance industry
- Experience or knowledge of Billing processes
- Proficiency in CRM systems, Microsoft Office Suite (Word, Excel, PowerPoint) and ERP finance systems (knowledge in Salesforce and NetSuite is a plus)
- Exceptional organizational Skills: Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Strong verbal and written communication skills, with a customer-focused mindset
- Bachelor’s degree in business administration, communications, or equivalent experience is preferred
Why join us?
About Us
You will be joining the world’s leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions, and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities.
Our Culture
We centre our culture in our teams’ members growth, sparking their curiosity and fueling their career adventures. We celebrate and recognise contribution, high performance and strong collaborative behaviours. We’re building and growing our learning programs, frameworks and tools to help people thrive and it's an exciting time to join us. We support our internal communities and donate our time, knowledge and support to the communities that surround our offices globally.
Equal opportunities
Preqin is an equal opportunity employer, with diversity at the heart of our business. It is the policy of Preqin to ensure equal employment and consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, marital status, gender identity or expression, national origin, age, disability, pregnancy, veteran status, genetic information, socioeconomic status, political affiliation, or any other basis prohibited by applicable law.
