Immediate Hire

Located in Raffles Place

Looking for stability

about the company

Based in the Raffles Place area, Client is a Wealth Management client and looking for a Junior Business Admin to assist the Director . The candidate will report to the Office Manager for this role. We prefer the candidate to be able to start work in Jan 2025.

About the role

The job scope of this Junior Admin is as follows:

1) Handle Premium Notice and Renewal , Ensure Client's Premium Paid and Policy

Renewed.

2) Follow up on Claim with Insurer and Hospital, Clinic

3) Client Servicing - Birthday Listing of client.

4) Do Insurance, Investment Submission Related Paperwork

5) Preparing Investment, Insurance Docs for Client Review

6) Updating of the client’s Customer Knowledge Assessment via insurer portal

7) Take Call and assist client on queries by checking with Superior or Account

Manager of Insurer.

8) Updating of Monthly Expenses

9) Mailing of Documents

10) Adhoc Task by superior.

Skills and experiences Requirements :

1) Meticulous and Can think on Job

2) Have Experience working for IFA preferred of 2 years or more. Minimally, Have

Experience working for an insurance agent.

3) This person has to be able to work independently and attitude is the key.

5) Love coordination and being great at handling paperwork.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Primary Responsibilities:

Weighing Operations:

• Manage and operate weighbridge systems to accurately measure and record the weights of incoming and outgoing vehicles, including Tank Trucks, ISO Tank Trucks, and Flex Bag Containers.

• Ensure compliance with weight regulations, safety standards, and company policies throughout the weighing process.

Documentation and Coordination:

• Accurately log weight data, verify documents, and issue weighbridge tickets.

• Monitor and record key vehicle details such as date, time, tanker number, sequence, filling data, and compartment specifications.

• Collaborate with the customer service team to manage and align documentation requirements.

Compliance and Safety:

• Actively participate in safety protocols and ensure that all operations align with internal and regulatory safety requirements.

• Identify and address issues in the weighing process to prevent disruptions.

Skills & Competencies Required:

• Strong attention to detail and accuracy in data entry.

• Effective communication skills to liaise with drivers, customer service, and internal teams.

• Ability to monitor and manage multiple tasks while maintaining compliance.

• Able to use Microsoft Office (Excel,word) Familiarity with weighbridge software is a plus.

Visitor management

• Greet and welcome guests, and visitors - direct them to the meeting room and inform the appropriate staff
• Serving of refreshments for clients and guests, and assist in booking taxi services if needed
• Handle daily reception duties, answering of phone calls in a professional manner, and routing calls as necessary

Administrative Support

• Responsible for courier service, deliveries and mails
• Assist in meeting rooms bookings and set up, prepare refreshments when necessary
• Maintain and upkeep the front desk area, meeting rooms and pantry area to ensure areas are clean and tidy at all times by coordinating with cleaner
• Handles the maintenance of office equipment and keeps records of office inventory and pantry supplies to ensure sufficient stock at all times.
• Provide support for facilities maintenance and premises upkeep (e.g. Pest Control, Aircon repairs etc.)
• Provide general administrative support to the company which includes data entry, filing and scanning of documents
• Maintains proper storage of files, ensuring that files are stored in a systematic manner allowing for easy access when required.
• Arrange printing of name cards, ordering of stationery and scheduling appointments
• Act as a point of contact for emergency issues and incident escalation for reception, administration and facility related matters
• Preparation of overseas business trip: Provide administrative and logistical support for the Management Team before and after an overseas business trip, including coordinating with other departments/overseas counterparts, and managing meeting schedules.
• Any other administrative tasks as directed by supervisors.

Working hours: 5 days work week, Monday to Friday, 9am - 6pm

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

Job Descriptions:

- Carry out general site office administrative duties.

- Arrange logistics and transportation

- Manage the timesheet and reports to HQ on submission of timesheet promptly.

- Liaise with HR on all matters pertaining to employees welfare and benefits.

- Work closely with Manager on site activity.

- Willingness to learn and support site site activity.

- Manage site office administration matters

- Assist manager to liaise with clients.

- Handle workers matters such as uniform, safety shoes, safety training etc.

- Ensure workers compliance with in-house rules and regulation

- Check TMIS system for work on weekend, public holiday etc.

- Ensure proper time recording etc.

- Ensure workers attend to safety training, and arrange passes.

Requirements:

- Must be willing to work in Jurong Island and able to start within short notice.

- Min. 2 or more years of general administrative function.

- Related experience in handling timesheet and workers matters.

- Patience and diligence.

Key Responsibilities

Work Pass Management

• Handle applications, renewals, cancellations, and appeals for work passes.
• Primary point of contact for work pass and immigration matters.
• Maintain accurate and up-to-date work pass records.

Administrative Support

• Oversee daily administrative tasks such as scheduling, correspondence, and office management.
• Manage coordination with vendors for supplies, services, and maintenance.

Operational and Event Support

• Provide immediate assistance for urgent matters during weekends and public holidays.
• Assist in organizing company events, meetings, and employee activities.
• Identify and implement improvements in administrative workflows and systems.

Qualifications and Skills

• Diploma in Business Administration or related fields.
• 2–3 years in administrative roles with work pass application experience.
• Familiarity with government systems (e.g., MOM’s EP Online).
• Strong organizational and communication skills.
• Proficiency in Microsoft Office tools.
• Availability for standby duties during weekends and public holidays.
• Willingness to work overtime as needed.

Job Summary

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. Pre-Sales Administration Support

• Maintain customer-material pricing in SAP.

• Create material master in SAP.

• Create and maintain customer master data in SAP.

• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.

• Assist sales team in compiling tender documentation for submission.

2. Sales Administration Support

• Responsible for all sales related processing in SAP pertaining to :

- Orders creation & maintenance

- Delivery and Billing

- To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.

• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

3. After Sales & Service Administration Support

• Responsible for all service related processing in SAP pertaining to:

- Orders creation & maintenance

- Delivery & Billing.

• Attend to customers on after-sales service requests & complaints.

• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

4. Warranty Claims Administration

• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.

5. Purchasing

• Create Vendor and maintain Purchasing Information Record in SAP.

• Create purchase order in SAP

• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.

• Follow up and resolve shipment discrepancy with vendors.

Job Requirements

• Minimum Nitec/Higher Nitec/Diploma in Business or related field

• 3 to 5 years of working experience, preferably in sales coordination / administration.

• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).

• Good communication skills and able to work independently.

• Working knowledge of SAP SD, PS & MM modules will be an added advantage.

• Have good discipline and work attitude.

Visitor management

• Greet and welcome guests, and visitors - direct them to the meeting room and inform the appropriate staff
• Serving of refreshments for clients and guests, and assist in booking taxi services if needed
• Handle daily reception duties, answering of phone calls in a professional manner, and routing calls as necessary

Administrative Support

• Responsible for courier service, deliveries and mails
• Assist in meeting rooms bookings and set up, prepare refreshments when necessary
• Maintain and upkeep the front desk area, meeting rooms and pantry area to ensure areas are clean and tidy at all times by coordinating with cleaner
• Handles the maintenance of office equipment and keeps records of office inventory and pantry supplies to ensure sufficient stock at all times.
• Provide support for facilities maintenance and premises upkeep (e.g. Pest Control, Aircon repairs etc.)
• Provide general administrative support to the company which includes data entry, filing and scanning of documents
• Maintains proper storage of files, ensuring that files are stored in a systematic manner allowing for easy access when required.
• Arrange printing of name cards, ordering of stationery and scheduling appointments
• Act as a point of contact for emergency issues and incident escalation for reception, administration and facility related matters
• Preparation of overseas business trip: Provide administrative and logistical support for the Management Team before and after an overseas business trip, including coordinating with other departments/overseas counterparts, and managing meeting schedules.
• Any other administrative tasks as directed by supervisors.

Working hours: 5 days work week, Monday to Friday, 9am - 6pm

Become a key player in our thriving IT company by joining us as an HR Administrator! We’re seeking an organized and forward-thinking professional ready to manage and enhance our HR and administrative processes. In this dynamic role, you’ll be at the center of our operations, helping to shape our company culture, streamline procedures, and ensure our workplace runs seamlessly. If you enjoy taking on new challenges, are passionate about making a meaningful impact, and are eager to contribute to our company’s continued success, we want you on our team! This is your chance to step into a role where your skills truly matter.

HR Recruitment and Administrative Work

• Recruitment: Managing the end-to-end recruitment process, including job postings, sourcing candidates, conducting interviews, and onboarding new hires.
• Administrative Work: Maintaining employee records, processing HR documentation, payroll processes and ensuring compliance with HR policies and regulations.

Rostering

• Scheduling: Developing and managing staff schedules for "My Queen," ensuring adequate coverage and meeting operational requirements.
• Flexibility: Adjusting rosters based on employee availability, workload demands, and unforeseen changes.
• Tracking: Monitoring attendance and leave for HCAs
• Communication: Providing timely updates and instructions to staff regarding their shifts.

Operational Matters

• Process Management: Overseeing day-to-day operations
• Problem Solving: Addressing and resolving operational issues in a timely manner.
• Collaboration: Coordinating with other departments to ensure smooth functioning operations.
• Procurement: Sourcing and purchasing goods and services
• Inventory Management: Tracking inventory levels / Conducting audits and addressing shortages promptly

Funding and Administration

• Funding Management: Researching funding opportunities and preparing proposals.
• Claim and Documentation: filing for claims, preparing and maintaining reports or records required for funding purposes.

Training Matters

• Training Coordination: Identifying training needs, organizing training sessions, and ensuring employees receive the necessary skills development.
• Compliance: Ensuring all training meets organizational standards and regulations.
• Evaluation: Measuring the effectiveness of training programs and making improvements as needed.

General Administration Work

• Office Management: Handling day-to-day administrative tasks such as correspondence, filing, and record keeping.
• Communication: Acting as a liaison between teams and stakeholders to ensure clear and efficient communication.
• Support: Providing general support to other departments or staff as needed.

MAIN PURPOSE

The Logistics Administrator is responsible for timely and accurate processing of receipt, dispatch and transport of customer goods in the most cost effective and efficient manner whilst ensuring all such activities enhance the customer service objectives of the Company.

Roles and responsibilities can be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company.

Accordingly, associates may be tasked to perform duties that are outside of the specific functions that are listed.

KEY RESPONSIBILITIES

• Planning & Scheduling

1. First point of contact for maisons and warehouse for order processing.
2. Responsible for logistics scheduling & planning of outbound deliveries, perform daily order process and prioritize orders in SAP
3. Perform and monitor the outbound delivery process with Warehouse and Shipping team. Closely monitor the volume of outbound deliveries and assign warehouse order.

• Domestic Deliveries

1. Arrange transportation service for office/Customer Service/Boutiques
2. Organize deliveries of stock, POSM with 3rd Party Logistics Service Provider
3. Updating and coding of freight and transportation invoices
4. Ensure compliance with Group’s transportation guidelines
5. Monthly review and submission of KPIs reporting

• Security and Insurance

1. Arrangement of transport and insurance according to Transit Limits set by Group
2. File and follow-up on shipment claims
3. Co-ordinate with service providers to organize the secured transportation for Brands events and photoshoots

REQUIREMENTS

• Certificate/Diploma in Supply Chain Management / Logistics
• Strong skills in MS Office, Windows and good knowledge in Tradenet and SAP is an advantage
• At least two years’ work experience in a shipping department for a similar organisation or with freight forwarding
• Organised and detail orientated.
• Able to commence immediately or within short notice

Overview:

We are seeking a professional and organized Office Administrator to join our client in the financial industry. The ideal candidate will serve as the first point of contact at the reception for the company and provide essential administrative support across the organization. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Front Desk Management: Greet and welcome visitors, clients, and employees with a professional and courteous demeanor.
  Answer, screen, and direct phone calls to the appropriate departments.
  Handle inquiries and provide information about the company to the public, clients, and employees.
• Administrative Support: Manage incoming and outgoing mail, packages, and deliveries.
  Maintain a tidy and organized reception area.
  Schedule and coordinate meetings, appointments, and conference room bookings.
  Assist with administrative tasks such as data entry, filing, and document management.
• Visitor Coordination: Ensure all visitors sign in and are provided with visitor badges.
  Notify employees of visitor arrivals and direct visitors to the appropriate locations.
  Manage visitor logbooks and maintain security protocols for visitors.
• Office Supplies and Inventory: Monitor and maintain office supplies inventory.
  Place orders for office supplies and ensure timely restocking.
  Manage and organize supply storage areas.
• Communication and Collaboration: Liaise with internal departments to ensure effective communication and coordination.
  Assist in the planning and execution of company events and meetings.
  Provide support to the HR and Operations teams as needed.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, front office representative, or similar role in the financial industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information.

Working Conditions:

• Full-time position, Monday to Friday.
• Office environment with standard business hours.
• May require occasional overtime for special projects or events.
• Working in a fast-paced environment.

If you are a dedicated and detail-oriented individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. Join our client’s team and contribute to their success in the financial industry.

Agency Licence No: 24C2276 / Staff Registration No: R1655301C

Principle Partners specializes in executive search for Asset Management, Hedge Funds, Private Equity and Technology Companies in Asia.

We are seeking a proactive and organized Business Administrator to support our day-to-day operations and ensure smooth workflows across various departments. The ideal candidate will be responsible for coordinating administrative activities, managing resources, and providing exceptional support to team members. This role offers the opportunity to work closely with leadership, grow within the organization, and make a meaningful impact on business efficiencies and outcomes.

Key Responsibilities

1. Office AdministrationOversee general office functions, including managing supplies, equipment, and vendor relationships.
   Maintain and update operational policies and procedures to improve efficiency.
   
2. Data Management & ReportingOrganize and maintain company records, databases, and documentation.
   Generate regular reports and analyses for management review, ensuring data accuracy.
   
3. Scheduling & CoordinationCoordinate and schedule meetings, appointments, and travel arrangements for executives and team members.
   Organize company events, training sessions, and team-building activities.
   
4. Financial SupportAssist in budget tracking, expense reporting, and invoicing.
   Collaborate with finance and accounting teams to ensure timely processing of transactions.
   
5. Internal Communication & Team SupportServe as a central point of contact for administrative inquiries and issues.
   Support cross-functional teams by streamlining communication and ensuring project deadlines are met.
   
6. Process ImprovementIdentify opportunities to optimize workflows and implement best practices.
   Proactively propose solutions to enhance day-to-day operations.
   

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in an administrative or operational support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with project management tools.
• Ability to handle sensitive information with confidentiality and discretion.

Skills & Attributes

• Attention to Detail: Ensures accuracy in reporting, scheduling, and data management.
• Problem-Solving: Capable of identifying issues and implementing practical, effective solutions.
• Adaptability: Thrives in a fast-paced environment and can handle multiple priorities.
• Collaboration: Works well in a team environment and builds strong relationships across departments.
• Proactivity: Takes initiative and anticipates the needs of the business and team.

Job Summary: The Database Administrator will be responsible for performing Database

Administration and Management for databases hosted on premise, in private cloud, or

public cloud. This role includes managing various database technologies, ensuring

database availability, and maintaining database security and performance.

Key Responsibilities:

1. Database Management:

o Support and manage various databases including Oracle, MSSQL, DB2,SAP HANA, MySQL, PostgreSQL, MongoDB, and others.

o Perform database installation, setup, and administration on different platforms (Linux, Windows, Exadata).

o Create and manage database objects, set up and administer DataGuard, Active DataGuard, AOAG, replication, and mirroring.

2. Incident and Problem Management:

o Respond to database incidents according to severity levels and meet service level requirements.

o Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.

o Adhere to incident management workflows and procedures.

3. Documentation and Reporting:

o Maintain and update database documentation, standard operating procedures (SOP), guidelines, and daily checklists.

o Provide timely and accurate reports on database performance, capacity planning, and incident analysis.

4. Collaboration and Coordination:

o Work closely with third-party vendors, application teams, and infrastructure support teams.

o Participate in transition planning and support the onboarding of databases and related technologies.

5. Compliance and Training:

o Ensure compliance with company policies, information security guidelines, and health and safety regulations.

o Provide continuous training to enhance knowledge and skills in database administration and management.

Qualifications:

• Education: Diploma in Information Technology or a related field.

• Experience:

o Minimum of 5 years of experience in database administration and management.

• Certifications:

o Relevant certifications such as OCP, MCSE, Oracle Exadata, AWS Solution Associate.

• Skills:

o Strong technical knowledge of database management systems and technologies.

o Excellent problem-solving and decision-making skills.

o Ability to work independently and as part of a team.

o Strong communication and interpersonal skills.

Working Conditions:

• Ability to work on different shifts, including nights, weekends, and holidays.

• On standby and contactable 24/7 for support and escalation.

EA License # 14C6941

About the role: We are currently looking for a Customer Service Administrator to join our team. A key objective will be to proactively seek ways to improve the customer service experience by changing the current approach from merely responding to customer queries to truly understanding customer needs and identifying, amending or streamlining business processes to drive delivery excellence. Building trusted and strong working relationships with customers and internal stakeholders alike will be key to this role as well as assuming ownership for resolving enquiries which do not fit easily into current organisational responsibilities.

Our team: The APAC Tier 2 CS team delivers end-to-end customer support to HE customers across the APAC region, provides expert knowledge, training and expertise to our Tier 1 customer support teams and provides data and insights into the customer experience across the region. This approach allows customer service to build relationships with individual customers and sales field staff. Staff in this area will be given end-to-end responsibility for supporting key areas across the HE business and be responsible for ensuring the customer experience across the Order to Cash journey is of the highest standard. The APAC Customer Service team has four primary functions; BPO management, Data and insights, tier 1 escalations & Continuous Improvement.

As a Customer Service Administrator, you’ll be responsible for:

• To take responsibility in pro-actively supporting customers across the region by providing a first-class, reliable, professional and polished service.
• Pro-actively looking at opportunities to drive continuous improvement and enhance the customer experience through:
• Contact management trends analysis and monitoring of KPIs
• Arranging and attending customer meetings to negotiate improvement plans
• Designing and implementing remedial action plans and bespoke solutions in consultation with key areas of the Pearson business where service shortfalls have been identified
• Facilitate the on-going provision of key information and training L1 Support agents to continually improve Performance metrics.
• Establish and develop a collaborative working relationship with sales teams, consistently finding effective ways to work together and across the wider Pearson business
• To build an awareness of and demonstrate an interest in the external environment surrounding Pearson and it’s internal systems and processes in order to relate to pressures and demands that our customers face.

To be successful in this role, you will ideally have:

• Bachelor degree or higher level of tertiary qualification.
• 3 or more years of working experience in customer service, teaching, training, technical support and customer success.
• Experience in the Education market, with knowledge of educational software (preferrable).
• Experience in Learning Management System integrations (preferrable).
• Excellent problem-solving and decision-making skills.
• Strong project management skills.
• Excellent verbal, written and presentation skills.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

The ICT Administrator (Data & Print) will help drive a data culture forward within the school. Provide assistance and support by ensuring the efficient running of the school’s information and learning management systems.

Additionally, the administrator will support staff by ensuring seamless access to printing services and managing large printing requests from staff, guaranteeing timely and quality delivery of materials.

School Information System and Learning Management Systems

• Support the school’s information management system such as iSAMS and learning management systems like ManageBac, Firefly and other associated software/apps.

• Support MIS Manager in addressing issues related to school’s information management systems and LMS.

• Support the data collection, data management , data sharing, tracking and analysis processes.

• Support generating and distributing data reports as requested by MIS Manager or ICT Director.

• Provide support for all members of staff in the area of data management and associated applications.

• Assist identifying areas for improvement in data management, reporting, and analysis.

• Keep abreast of new technologies and research through contacts with technology companies, professional organizations, reading of publications, and attendance of professional conferences

• Contribute and Support develop SOPs and best practices on the usage of iSAMS and other LMS providing written protocols and guidance to relevant stakeholders.

Printing Services

• Managing a system through which staff submit requests for large-scale print jobs.

• Providing photocopying, scanning, printing, cutting, binding and laminating services to all staff, completing jobs in a timely and efficient manner.

• Liaising with the Operations team to ensure that appropriate stocks of paper, toner and staples are maintained and delivered to respective school printers or print room.

• Work closely with other ICT staff and external providers to ensure that all printers are serviced regularly and kept in good working order.

• Work closely with MIS Reporting and Data Manager to ensure that termly reports for parents are printed, packaged and delivered to the School Offices for distribution.

• Troubleshoot and repair basic faults in school printers.

• Create and maintain detailed reports on printing volume and usage trends.

• Analyze data to identify opportunities for process improvements and cost savings.

Safeguarding

• Abiding by the school safeguarding policy and keeping abreast of any changes.

Others

• ICT administrator (Data & Print) is expected to be available on-site during busiest periods of school holidays (July, August and 3rd week of December).

• Other ad-hoc duties assigned by MIS Manager or ICT Director.

Requirements

● Diploma or Degree in Information Systems or any other relevant industry.

● Minimum 3-5 years of relevant work experience in a similar position in an international school setting.

● Working knowledge and experience of student information systems, learning management systems and enrolment systems used in international schools.

● Proficient in Google and Microsoft Office Applications specially Excel or Google sheet.

● Interpersonal skills such as communication, collaboration, and being able to work with parents, teachers and staff.

● Detailed oriented, process driven and structured mindset to help users effectively with the system and deliverables required.

● Can work under pressure, strong organisation and prioritising skills to assist different stakeholders and provide support adequately based on deadlines.

● Takes initiative and strong problem solving, critical thinking, communication and project management skills.

To Apply:

Please email the following documents to [email protected] before the application closing deadline listed in our job posting.

• A completed NLCS application form (which can be found on https://nlcssingapore.sg/current-opportunities/)
• A Cover Letter, stating your suitability for the role
• A copy of your CV

Please note incomplete submissions will not be processed and only shortlisted candidates will be contacted for interviews.

Job Role/Level Senior Data Administrator (Senior Database Administrator)

Mandatory Skills Azure and AWS RDS, MSSQL, Oracle

Preferred Skills Azure and AWS RDS, MSSQL, Oracle

Brief Job Description

The DBA shall minimally perform the following administration activities for database server and automate them to the extent possible:

• Manage and monitor the database storage, database space utilisation, table extents and growth, and alert or report to the Customer on potential performance or capacity issues, or bottlenecks with recommendations;

• Setup and manage the users accounts, access rights, privileges, roles and profiles;

• Plan and perform database backup and recovery;

• Review all daily logs, database alerts, database export logs and scheduled job logs;

• Plan and schedule regular database housekeeping and maintenance activities necessary to keep the database in a healthy state and at optimal performance;

• Manage scripts and database object deployment;

• Review, propose and carry out database reorganisation, upgrades or necessary to meet target system throughput and performance;

• Perform fault and performance monitoring;

• Respond to monitoring alerts and perform first-level troubleshooting when required;

• Perform database patch management;

• Work with Customer and Customer-appointed Supplier in identifying database related issues;

• Document and maintain database server administration guides and SOPs; and

• Perform annual database disaster recovery test on selected databases as determined by the Customer.

• Conduct a backup and restore exercise to validate that the database which are backed up more than six (6) months ago can be restored. This restoration exercise shall be conducted once every year on samples and at a time determined by the Customer.

The Database Administrator shall minimally possess the following requirement:

• At least three (5) years of experience in MS SQL administration; and

• Microsoft Certified Solution Associate: SQL Database Administration

• At least three (3) years of experience in Oracle Database administration; and

• At least 3 years exposure to Azure and AWS RDS databases

• Oracle Database Administrator Certified Professional.

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.

Reporting to the Centre Manager on administration matters, this is a dedicated internal and external client service role. This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members

Job Responsibilities:

• Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus attendance forms, etc.
• Facilitate in recruitment process, preparation of employment contracts and other HR related correspondences
• Support application of employment work passes for foreigners
• Perform data entries, record day to day financial transactions
• Issue monthly invoices and receipts
• Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Conduct daily health checks on the children upon arrival when necessary
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to work on weekdays 1pm-7pm

Bee Sun Engineering provides manpower, logistical, operational, and consultancy services to companies in the process sector, specifically waste management companies.

Services we provide include but not limited to:

• Rental and leasing of commercial vehicles with drivers (prime mover, hook lorry, vacuum trucks, lorries, and box lorries)
• Repair, maintenance, and rental of heavy machinery and iso-tanks

What we offer

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team.

Your Key Responsibilities include:

• Preparing sales invoices and providing administrative support to the sales team
• Maintain and update records to ensure our heavy machinery’ location is updated
• Ordering of transportation to deliver our heavy machinery
• Collaborate with Sales, Operations, and Accounts to streamline processes and resolve issues
• Assist with ad-hoc administrative tasks as required

Qualifications and Job Requirements:

• Highly organized with an attention to detail, accuracy, and ability to follow through
• Good team development and leadership skills.
• Computer literacy
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines
• Minimum Diploma in Business or related field

Responsibilities:

• Database Management and Administration: Manage and administer the organization's databases to ensure

optimal performance, security, and availability. Perform regular database maintenance tasks such as backups,

restores, and disaster recovery planning.

• Performance Monitoring and Tuning: Monitor database performance and tune queries, indexes, and

database parameters for optimal performance. Generate and collect database statistics over time to analyze

and improve performance.

• Security and Compliance: Implement and maintain database security policies and procedures to ensure data

integrity and protection. Ensure compliance with regulatory requirements related to data management and

security.

• Backup and Recovery: Implement and maintain database backup and recovery strategies to minimize data

loss and downtime.

• Database Design and Optimization: Collaborate with development teams to design and optimize database

schemas, tables, and indexes. Provide guidance on best practices for database design and data modeling.

• Monitoring and Auditing: Monitor database activity and maintain audit logs to track and report on database

usage. Ensure all actions performed by the DBA are logged in the audit trail as per security and compliance

requirements.

Primary Skills:

Database Administration: Proficiency in administering and managing

RDBMS systems.

• Performance Tuning: Experience in monitoring and tuning database

performance using tools and techniques such as query optimization and

index tuning.

• Backup and Recovery: Knowledge of database backup and recovery

strategies to ensure data availability and integrity.

• Security Management: Understanding of database security principles and

experience in implementing security measures and access controls.

• Data Modeling: Ability to design and optimize database schemas and data

models.

• Monitoring Tools: Familiarity with database monitoring tools and utilities for

performance monitoring and management.

• Compliance: Knowledge of regulatory requirements and best practices

related to data management and compliance.

• Technical proficiency in DB2

Responsibilities:

• Administer and maintain the IBM TM1/Planning Analytics environment, including server setup, configuration, and upgrades.
• Manage user access, security groups, and role-based permissions.
• Monitor system performance and implement optimizations to enhance efficiency.
• Troubleshoot and resolve technical issues, ensuring minimal downtime.
• Support data integration processes, including ETL development and data validation.
• Collaborate with stakeholders to gather requirements and implement system enhancements.
• Develop and maintain documentation for system configuration and processes.
• Troubleshoot and resolve technical issues in TM1 Turbo Integrator (TI) Processes
• Create new or enhance an existing TM1 Excel Templates with Macro-VBA and Action Buttons
• Perform monthly server maintenance (e.g. install windows server patches)

Requirements:

• Strong experience with IBM TM1/Planning Analytics administration and troubleshooting.
• Knowledge of TM1 Rules, TI processes, and cube design.
• Familiarity with data integration tools and scripting (e.g., SQL, Python).
• Understanding of financial planning and analysis (FP&A) concepts is a plus.
• Excellent problem-solving and communication skills.

As a Senior Database Administrator, you will be responsible for various database administration tasks on cloud databases, with a strong focus on performance and operational aspects. Your key responsibilities

include:

1. Database Fault Resolution and Performance Optimization:

• Quickly identifying and resolving database faults.
• Continuously optimizing database performance.

2. Collaboration with Business Departments:

• Working closely with business departments to ensure database availability.
• Enhancing the database architecture based on requirements.

3. Technical Support and Training:

• Providing technical support and training to the development teams within the company's business departments.

4. Database Platform Construction:

• Taking charge of database platform construction.
• Participating in the development of database operation and maintenance products and related components.

5. Research and Innovation:

• Staying updated on new database technologies and products to support business development.

Job Requirements:

• Bachelor's degree or higher in computer science or related technical disciplines.
• Minimum 5 years of experience with database systems (e.g., MySQL, PostgreSQL, etc.).
• Familiarity with other NoSQL database products (e.g., MongoDB, Redis, Doris) and relevant operational experience.
• Proficiency in Linux operating systems, including service deployment, troubleshooting, and tuning.
• Skilled in at least one programming language (e.g., Shell, Python, Java) for proficient database operation and maintenance development.
• Understanding elections mechanisms and data replication in distributed system, is preferred.
• Experience using open-source middleware, especially in large-scale business environments, is preferred.
• Strong communication and coordination skills, with the ability to work efficiently under pressure.

This position is for 6 months (maternity cover) with the opportunity of permanent employment afterwards.

Main duties are:

• Office administration (including receptionist tasks - answer phone calls, welcome visitors)
• Travel arrangements (flight tickets, hotels, transportation, visa processing)
• Raising of purchase orders in the software (Danaos System)
• Managing office systems, arranging servicing, corporate purchasing (stationery's, pantry supplies,
• etc.)
• Receiving and assessing incoming and outgoing mail and packages (corporate/admin)
• Preparation of Despatch forms and necessary Company Letters
• Maintain and update of office and supplier contact list
• Administration and secretarial support to top management

ARKRAY, a global healthcare company based in Japan, is currently seeking an experienced Administrative Assistant. This position will play a key role in supporting the daily operation of the company. For more information about our Company, please visit our company website.

Job Responsibilities

· General affairs

- Handling phone calls, receiving and sending documents/mails

· Accounting work

- Sorting of Director’s reimbursement claims, checking staff’s reimbursement claims, arranging payment to staff & vendor, prepare monthly list on payments, communicating with headquarters in Japan

· Sales support

- Sales reports (actual, forecast) submission and etc.

- Communicate with distributors, logistic management, order placement

- To help our salesteam

- Documentation work

· HR Operation

- Onboarding and offboarding, applying Working Pass for expats, staffs HR inquiry, attendance management, MOM surveys and etc

· Other secretarial and adhoc tasks

Qualifications/Requirements

· Fluency in English a must.

· Good knowledge of MS Office (Excel, Word).

· High communication skills, pro-business attitude and independence.

· Desired personality: Considerate and thoughtful, and capable of working with a positive attitude.

· Candidates with work experience in Singapore are preferred.

· Candidates with experience performing the above roles preferred.

Other Information

· Compensation will be determined based on experience. Please let us know your desired salary at the time of application.

· Applicable for Full-time and Part-time position

· Working Hours: Mondays to Fridays: 9:00 am to 5:30 pm (45 minutes lunch break)

· Office Location: 83 Clemenceau Ave, #02-01 UE Square 239920