Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The Company

Our client, in the Technology consulting industry, is seeking an experienced HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include:

• Supervise the HR department in overseeing all encompassing HR functions

• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity

• Evaluate and enforce required modifications to the payroll system, such as system transition

• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards

• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees

• Manage payroll operations to ensure on-time and accurate salary disbursement

• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations

• Handle conflict management, disciplinary actions, and complaint procedures

• Work closely with leaders to implement effective strategies for employee retention

• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment

• Head the yearly performance evaluation practice

• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance

• Investigate trends in salaries and rewards to ensure a competitive and fair system

• Summarize and verify regional payroll data

• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Description:

Internal Engagement and Problem Sourcing

• Actively communicate with Prudential's LBUs to source problem statements and ideas for the AI product incubation process
• Schedule and support leads in regular engagements e.g. workshops, meetings, and brainstorming sessions with LBU teams to identify potential AI solutions.
• Coordinate with key internal stakeholders e.g. Prudential comms, to promote and manage the relationships and support AI Lab success
• Promote the AI Lab's capabilities and success stories internally to drive engagement and participation.

Product Management

• To support the development and delivery of AI Lab Use Cases as approved by AI Lab Sterring Committee and in accordance with the schedules set in product calendar. This includes all stages within the process ranging from insights into customers / distributors / competitors, product ideas generation, feasibility evaluation and conversion of idea into product design, ensure competitiveness in product pricing, product launch, post-launch review/ monitoring and recommendation for potential enhancements.
• Collaborate with team members, internal/ external stakeholders to ensure timely and accurate delivery and execution of product implementation including product marketing/ customers’ materials, system requirements, product approval materials, User Acceptance Testing etc.
• To support the conduct of market intelligent study via regular structured product focus group to meet up with distributors, market watch and monitoring of new product launches by competitors for analysis to generate ideas and collect feedback for insurance products.
• To support on projects relating to changes due to new regulatory/PCA requirements and new systems, which include coordination with other project stakeholders such as IT, Operations, Distribution, Actuarial and Compliance.
• Organization and preparation of Product Steering Committee meetings for life insurance products.
• To support the delivery of department specific reporting and updates such as QBPR updates, PCA Product Approval Condition Monitoring, FATCA Reporting, Board Paper and PIDM Reporting.
• To support the delivery of risk management reporting such as incident reporting, risk and control self-assessment (RCSA) and any other risk reporting
• Provide on-going product support in all matters related to products including campaigns.
• Collaborate with the team members to provide timely and accurate delivery and response to product queries from internal and external stakeholders.
• Coaching and guidance to supporting executives and interns.

Reporting and Collaboration

• Report directly to the AI Lab Program Head, providing regular updates
• Collaborate closely with the AI Lab's technical and program management teams to align with AI Lab’s overall objectives
• Contribute to the development and implementation of the AI Lab's strategic roadmap

Who we are looking for:

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field
• Proven experience (3+ years) in partnership management, business development, or ecosystem engagement
• Network within the AI and innovation ecosystem, including startups, academia, and government agencies
• Excellent communication and presentation skills, with the ability to engage diverse stakeholders
• Familiarity with AI technologies and their applications in the insurance industry
• Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry

Key Responsibilities

• You have the ownership, responsibility, and leading a team to drive the performance of assigned Strategic Client’s.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Minimum 3 years’ experience in client management for transportation industry.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

We have an opening for the following position:

Information Systems Assistant Manager

Responsibilities:

• Provide user support
• Managing information technology and computer systems
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
• Install, configure, and maintain desktop operating systems and applications
• Provide Windows Server (2012/2016/2019) administration
• Provide Microsoft 365 administration

Requirements:

• Good networking skills
• Good communication and interpersonal skills
• Strong problem-solving, critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Excellent attention to detail
• Great project management skills, including organization, planning, time management and prioritization
• Experience with Windows Desktop OS
• Experience with Windows Server OS
• Experience with Microsoft 365

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Join the International Payments team at Coinbase and help shape the future of payment integrations in countries worldwide.

The International team is known for its innovative and customer-centric approach. You will have the chance to fuel your passion for building world-class products that promote cryptocurrency adoption globally. Our team enables users across the globe to deposit and withdraw funds from their Coinbase accounts. By identifying and integrating with leading payment providers, you will directly influence crypto accessibility worldwide.

As the Engineering Manager for the team, you will partner with internal teams and external partners to expand Coinbase's portfolio of fiat onramps and offramps in strategic markets. This is a unique opportunity to be at the core of Coinbase's intensified focus on international market expansion. You will directly contribute to making Coinbase the leading cryptocurrency platform by setting industry standards for reliable and fast payments. You will oversee 7-8 engineers based in the APAC timezone, managing people and projects while directly contributing to the implementation of these payment rails. You will collaborate closely with International Product Managers and work with Payments Platform, Finhub, Risk, and Finance teams to build safe and trusted payment integrations.

Our teams use a mix of industry-standard technologies such as Golang, Python, and React, alongside our internal Payments Platform, to deliver solutions supporting billions of dollars in transaction volume. Our primary customers are retail Coinbase users outside the US, and our work ensures they can deposit and withdraw funds quickly and reliably.

What you’ll be doing (ie. job duties):

• Build and manage full-stack engineering teams, to guide the development of features, services, and infrastructure across both web and mobile.
• Coach your direct reports to have a positive impact on the organization and support their career growth.
• Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.
• Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes.
• Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.
• Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.
• Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.

What we look for in you (ie. job requirements):

• At least 7 years of experience in software engineering.
• At least 2 years of engineering management experience.
• You possess a strong understanding of what constitutes high-quality code and effective software engineering processes, creating an environment that fosters these principles.
• An execution-focused mindset, capable of navigating through ambiguity and delivering results.
• An ability to balance long-term strategic thinking with short-term planning.
• Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.
• You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
• Your passion for building an open financial system that brings the world together drives you to excel in this role.

Nice to haves:

• Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCEM06SG

Job Responsibilities

• Develop freight shipment solutions for improvements and/or closing gaps
• Maintain relationships with vendors, carriers, freight fowarders and port authorities to provide competitive shipping solutions to customers
• Monitor lapses in delivery of logistics services to customers
• Implement intervention strategies to mitigate gaps in delivery of logistics services
• Communicate to employees on the variations in rating principles, states as well as operator variations
• Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
• Manage teams in the workplace
• Develop measures to improve vendor management capability in the organization

Job Requirements

• 5-8 years of relevant experience will be preferred

• Singaporean only

About the company

Present in over 60 countries, our client is a multinational firm in the construction industry. They are looking for an experienced Assistant HR Manager to focus on recruitment and talent management for the corporate employees.

About the job

This is a newly created role who will report to the Senior HR Manager. Supporting the Singapore office, you will:

• Oversee and focus on areas including talent acquisition, performance management, budget and workforce planning, talent management and HR policy
• Manage key stakeholders across various business units to drive HR strategies
• Drive, implement and improve HR policies and programmes in alignment to business objectives and local legislation
• Support other HR initiatives and regional projects

Skills and experience required

• Degree in Human Resources, Business Administration or equivalent
• Minimum 5 years’ of HR experience
• Strong communication skills and relationship management
• Solid knowledge of local labor legislation and practices of Singapore
• Initiative, independent and self-motivated

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

• Develop, implement and maintain quality assurance standards and procedures for our central kitchen in line with company goals and industry best practices
• Conduct regular audits and inspections of kitchen operational processes to ensure compliance with food safety, hygiene and quality standards
• Investigate food quality issues and customer complaints, determine root causes and implement corrective actions.
• Collaborate with operation heads and staff to ensure food quality standards are upheld consistently across all outlets and brands.
• Work with suppliers and vendors to ensure that food ingredients meet quality specifications
• Attend scheduled departmental meetings and prepare monthly food quality assurance reports
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Have at least 3 years of F&B experience in a supervisory role

Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

Job Description

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.
• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.
• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.
• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.
• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.
• Work with Security teams to facilitate completion of penetration testing and remediation of findings.
• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.
• Provide systems input during the specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessments.
• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high-quality product deliveries.
• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.
• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.
• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.
• At least 7 years of experience in Program/Project management under a Project Delivery.
• Experience in project management, business analysis, business process re-engineering.
• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.
• Adaptable and comfortable working in a dynamic environment.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Strong client management and interaction experience.
• Strong persuasion and negotiation skills including conflict resolution skills.
• Strong analytical and critical thinking skills, meticulous with attention to details.
• Ability to identify and improve on work process inefficiencies.
• Proficient in MS Project, Confluence, JIRA.
• Proficient with SDLC, AGILE methodologies.
• End to end implementation of any of the following in a Financial Services Industry would be an advantage: Cloud related solutions
• Infrastructure / Network related solutions
• Endpoint / Workplace Technology related solutions
• Active Directory / Identity Management related solutions.

EA Number: 11C4879

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Join ACA Pacific as a Business Development Manager (BDM) - Firewall and Network Products

Are you passionate about cutting-edge network security solutions? Do you have a knack for building strong client relationships and driving sales growth? ACA Pacific is looking for a dynamic and results-oriented Business Development Manager (BDM) to join our team and lead our firewall and network product portfolio.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Identify and engage with potential clients, understanding their needs and providing tailored solutions.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with the technical team to stay updated on the latest product developments and industry trends.
• Conduct market research to identify new business opportunities and stay ahead of competitors.
• Prepare and deliver compelling presentations and proposals to clients.

Qualifications:

• Proven experience in business development, sales, or a related field, preferably within the IT or network security industry.
• Strong understanding of firewall and network products and their applications.
• Experience in the transport, manufacturing, or logistics verticals is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Diploma in Business, IT, or a related field is preferred.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Access to the latest technologies and industry-leading products.

Main Responsibilities:

To manage, direct and control maintenance programmes at locations to ensure that all activities are performed in accordance with the maintenance budget/cost constraints, schedule, configuration requirements and quality standards. Ensure programs are in full compliance with contract requirements and specifications.

This includes:

• Review of records for all major repair, major alteration to ensure compliance
• Conduct in process and verification surveillance of work performed to ensure compliance with approved data and company policy and procedures.
• Conduct annual and quarterly audits
• Provide QA support to onsite Project Managers and Engineering staff.
• Input surveillance data in the QA data base, generate reports and metrics of performance.
• Participate in and chair monthly quality focus meetings to drive continuous improvement.

Requirements:

· Previous experience in auditing

· Proficient with Microsoft Word and Excel software

· Good administrative and organizational skills

· Good communication skills

· Must be able to work independently and be flexible

· Ability to adjust to language and cultural differences

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

About Filtrona

Filtrona is the only global, independent market leader in the design, testing and manufacture of specialty filter solutions and related scientific services. Headquartered in Singapore, Filtrona has nine manufacturing facilities across Europe, America, and Asia, together with two Innovation Centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support our partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

Role and Responsibilities

Insights & Market Model

• Overall market insights/ trends, split by tech, regulatory, consumer, with volume/ value, market CAGR vs Filtrona growth aspirations. Understand market insights & trends – tech, regulatory, consumer and be the 1 source of intel globally, recognizable as the Filtrona expert on insights
• Market model: Database of the entire Universe of Customers within each region, with mapping of all potential customers, the value chain, the industry associations, and competitors, with identification of high level pockets of growth per country, per region and priority segments
• Translate insights into education to commercial teams via newsletter, insights webinars
• In collaboration with Product management, responsible for drawing on customer needs’ and propose DG1 ideas into the innovation funnel

Tactical Marketing Plans

• Understand and define How to win in target markets; Supports development of strategic and tactical market plans and go-to-market plans and materials to help sales force for target markets/ countries
• Understand and quantify the market size, customer prioritization, value proposition/pricing, segmentation, by looking at, amongst others, players & Brands & Product launches, Movement of tow/ filters, Filter Solutions (Today & Tomorrow); Standard Offering, Competition, Illicit trading, Regulation/ tariffs, Consumption habits, Sustainability, Industry, What’s Next
• Understand and identify real customer needs and key buying factors from supported regions, evaluate the elements that customers are willing to pay for and developing customer specific and quantified value propositions
• Works closely with sales: (i) Develop & support Sales to execute strategy to increase SOW, (ii) establish in conjunction with regions & implement a structured action plan; (iii) engage worldwide to ensure delivery and commercialization
• Determine appropriate mode of entry for these markets
• Drive opportunity management for target segments
• Coordinate actions within the regions to drive marketing plans

Opportunity Management

• Opportunities are defined as either leads or new pockets of growth identified within region/ account
• Set up process for managing opportunities with clear rules
• For new leads, identify need for this with tobacco industry; if needed, in collaboration with Business Processes function, set up and drive adoption of Salesforce module for lead management, as one main source of truth and systematic tracking. If not needed, use current pipeline opportunity tracking
• KPIs tracking (quality, quantity, velocity, conversion) and reward. Clear measures on qualifying, progressing, and impacting opportunities
• Training on opportunity generation and prospecting

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's or Master's Degree in Business, Statistics, Marketing, Economics, Finance, Mathematics, Engineering, Computer Science, Science or equivalent
• Proven track record of 3-5 years professional experience in market research (in a Tier 1-2 management consulting company) or 6-8 years in strategy, commercial or market insights role focused also on driving implementation.
• Experience in tobacco is highly desirable, otherwise in B2B manufacturing industries
• Excellent command of spoken and written English is a must (bi-lingual communication would be an added advantage)

PREFERRED SKILLS

• Data driven mindset and strong analytical skills with experience in using primary and syndicated research / insights, market and competitive analysis. Ability to translate into strategy
• Exposure to managing strategic projects/ initiatives and experience in analyzing and solving complex problems, ability to independently lead the agenda
• Strategic planning, marketing and business skills
• Creativity and problem solving
• Robust commercial acumen and sales-oriented mindset
• Strategic Thinking, while dealing with asymmetric information
• Market mapping
• Understanding of customer journey would be an added advantage
• Detailed oriented with strong project management skills on multi-market projects
• Experience in demand generation, lead generation and nurturing is essential.
• High level of energy, drive, positivity and integrity.
• Be a strong and lead voice globally communicating regional and diverse customer needs (emerging & developed market needs) and ensure input is addressed in product plans, value proposition and capacity allocation
• Ability to navigate through organizational mazes with ease and comfort
• Ability to balance both near term priorities while executing mid to long term initiatives
• Ability to direct / lead while also being hands on
• New function, thus need to establish processes
• Recognized need for Insights, balance company-wide need for insights with translating these into actions and driving implementation
• Working with multi-cultural teams, frequently virtually
• Dealing with different stakeholders with different motivations, with competing priorities for their time
• Ability to handle multiple tasks and projects simultaneously
• Ability to work creatively and analytically in a problem-solving environment
• Manage strategic planning process and growth plan
• Ability to self-start and self-motivate
• Ability to operate and take decisions in a high-uncertainty environment

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Corporate Affairs and Communications is seeking for an experienced, dynamic storyteller to bring the powerful backing of American Express to life. This role focuses on creating compelling narratives across colleague communication platforms, company owned channels and media to strengthen connections with customers and prospects. The CA&C team is responsible for telling the company’s story across traditional and social media, and through internal communications.

Reporting to Director of CA&C Southeast Asia, this role is focused on amplifying the company’s presence and reputation, and helping our businesses achieve its goals in Singapore, Thailand, and throughout the SE Asia region.

Key Responsibilities:

• Develop and execute external communication strategies to enhance brand reputation and visibility in Singapore and Thailand.
• Manage media relations, including drafting press releases, handling media inquiries, and building relationships with key journalists and influencers.
• Manage content creation for external platforms, including social media.
• Manage our social media community, maintaining and monitoring our social media channels to ensure content is always on brand and comments are responded to promptly. The successful candidate will also create content for our channels to keep our followers engaged with our brand.
• Develop and implement internal communication plans to engage employees in Singapore
• Collaborate with cross-functional teams to ensure consistent messaging and alignment with business priorities.
• Organize and support internal events, including town halls, employee engagement initiatives, and leadership communication sessions.
• Serve as the primary communications contact for Thailand, managing all communications independently while ensuring alignment with regional and global strategies.

Minimum Qualifications:

• Bachelor’s degree in Communications, Public Relations or Social Media
• 3-6 years of experience in corporate communications, with a mix of external and internal communications responsibilities.
• Strong writing and editing skills with the ability to create clear, compelling content for diverse audiences. (candidates will be asked to take a written test)
• Experience in managing media relations and digital communication platforms.
• Excellent organizational and project management skills, with the ability to manage multiple tasks and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced, multicultural environment.
• Proficiency in Thai language is a significant advantage to support market-specific needs.
• Knowledge of Southeast Asia’s media landscape particularly in Singapore and Thailand a plus.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.

Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.

Ensure excellence in delivery of all financial accounts of the local private clients team.

Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.

Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.

Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule

Prepare tax computation and assist with tax compliance matters.

Ensure payments are processed in compliance with the client’s policies and statutory requirements.

Review and prepare financial statements under SFRS and other international GAAP where applicable

Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required

Establish good client relationships through positive interactions with the clients

Liaise with banker, auditors and other professional parties where required

Any other such duties that would be reasonably required for this role.

Qualifications

Accountancy Degree from reputable university and qualified Chartered Accountant (ISCA/MIA)

4-5 years of relevant experience

Experience working in trust client accounting environment is preferred but not required

Strong written and verbal communication skills

Strong accounting knowledge

Strong and extensive experience in consolidation

Good knowledge of Singapore Financial Reporting Standards, Income Tax Incentives (e.g. 13U and 13O) and relevant tax rules, procedures and guidelines.

Strong Microsoft Office skills with particular focus on Excel skills and Xero accounting software

Ability to communicate in Mandarin with Chinese-speaking clients

Business Development Manager (India Market)

Our client is the APAC regional headquarters (excluding China), focusing on regional operations, marketing, investment, and R&D in battery technology. As a key player in electric vehicle and energy storage systems, the company seeks a Business Development Manager to grow its presence in the Indian market.

The ideal candidate will identify and pursue new business opportunities related to battery cells for electric vehicles (EV), as well as battery energy storage systems (BESS) projects.

This role requires a deep understanding of the Indian automotive landscape and proven experience in engaging with Indian counterparts.

Responsibilities:

• Conduct market research on the EV and battery energy storage sectors, including two- and three-wheelers, and grid-scale projects.
• Build strong relationships with stakeholders like HQ, OEMs, distributors, and JV partners.
• Lead proposals, negotiations, and performance tracking.
• Collaborate with product and tech teams to meet market needs.
• Represent the company at industry events.

Qualifications:

• Bachelors in business/engineering (MBA preferred), 5+ years in BD or sales, understanding of Indian automotive industry, strong communication and negotiation skills.
• This person will required to travel to India every quartely.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)