Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Targeted Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job Summary:

We are seeking an experienced and detail-oriented Finance Manager to join our team. The ideal candidate will have a strong background in financial management and a proven track record of working in multinational corporation. This role is critical to ensuring accurate financial reporting, compliance with regulations, and strategic financial planning to support the company’s growth objectives.

Responsibilities:

1. Financial Management and Reporting

• Oversee the preparation of financial statements, budgets, and management reports.

• Ensure compliance with local and international accounting standards.

• Monitor and analyze financial performance to provide actionable insights to senior management.

2. Budgeting and Forecasting

• Lead the annual budgeting process and periodic forecasting.

• Track budget performance and recommend adjustments to align with business objectives.

3. Compliance and Risk Management

• Ensure adherence to all financial regulations and company policies.

• Identify financial risks and implement effective internal controls to mitigate them.

4. Strategic Financial Planning

• Support strategic decision-making by providing financial analysis and feasibility studies.

• Partner with other departments to optimize resource allocation and cost management.

• Liaise with government agencies and stakeholders to ensure compliance and alignment with public-sector expectations.

Qualifications and Skills:

• Bachelor’s degree in accounting, Finance, or a related field. CPA, CFA, or an equivalent professional qualification is preferred.

• At least 10 years of experience in financial management, including a minimum of 5 years in the petrochemical, manufacturing or related industries.

• Strong knowledge of financial regulations, tax laws, and compliance requirements.

• Expertise in financial operations within China and cross-border transactions, with a strong emphasis on collaboration with the headquarters in China.

• Proficiency in SAP financial software and ERP systems.

• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.

• Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

Job Description

• Design and execute testing programs in accordance with the applicable local regulations and Head Office requirements.
• Analyze and document observations and discuss with business/process owners and stakeholders to confirm factual accuracy.
• Prepare Compliance Testing reports on review outcomes and findings. • Validate effectiveness of remediation plans to address the risks/root causes identified and ensure proper closure.
• Consolidate results of testing programs and compliance reviews for management reporting.
• Track and report remediation status for LCD-related audit issues to the Internal Audit Department.
• Prepare regular/ad-hoc management reporting.
• Participate in ad-hoc projects as assigned.
• Conduct Compliance trainings as assigned.

Job Requirements

1. Degree holder, preferably in business, banking, or finance and professional qualification in financial crime, finance or auditing such as CIA, Diploma in Compliance or CAMS will be preferred.
2. Experience in Audit/Assurance/Compliance Testing function, process control, operational risk management and strong data analytics background will also be considered.
3. At least 1 year of related work experience
4. Good understanding of MAS Notices and Guidelines relevant to BOCSG business areas or AML functions will be essential.
5. Demonstrate strong interpersonal skills and ability to work collaboratively with key stakeholders and business partners in other functional units.
6. Strong communication and report writing skills including the ability to articulate complex issues clearly and succinctly.
7. Able to understand Chinese / Mandarin in order to communicate with Head Office.
8. Team player and demonstrated ability to multitask and work independently.
9. Excellent time management and problem-solving skills with track record of adhering to timelines.

Job description:

• Sales Manager in the Transit business segment to expand the company phenomenal growth in the transit payment and fare collection business in the global market

Account Management & Development

• Be the lead point of contact for matters specific to the assigned sales accounts
• Build and maintain strong, long-lasting with the sales account personnel
• Negotiate contracts and follow up towards closing of agreements
• Prioritize and plan the company’s work activities within customer project scope and timeline
• Ensure timely and successful delivery of our solutions according to customer needs and objectives
• Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth
• Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts)
• Ensure timely billings to customers

New Business Development

• Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.
• Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.
• Prepare and submit for selected public tenders.
• Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.
• Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players

Requirements:

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development
• Working experience in or account management experience on markets such as the transport authorities, public transport operators, transit system integrators, financial institutions, FinTech (eg. payment gateway provider, payment schemes)
• Regional experience especially in Asia is preferred
• Experience in reviewing and negotiating commercial contracts
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Result-driven and strong desire/ initiative to learn and source for information
• Good communication skills – able to present and influence others, active listening
• Good project and time management skill.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

Job Description

• Formulate and implement effective procedures and protocols to ensure that financial transactions are accurately recorded, monitored, and maintained within the core banking system.
• Responsible in the bank’s financial statements, ensuring they are accurate and timely, and complying with all relevant regulations and directives. This also includes managing year-end statutory accounts and other reporting needs.
• Ensuring compliance with Banking Act and MAS directives within the financial reporting process and other applicable laws and regulations.
• Ensuring timely and accurate financial reporting to Head Office, MAS and other stakeholders. This includes reports like MAS 610, MAS 649, BIS report, MCB, Liability Base etc.
• Ensuring timely and accurate GST reporting to the IRAS.
• Managing the bank’s annual budget, involving planning and forecasting the bank’s financial needs and resources.
• Ensuring compliant in maintaining Minimum Liquid Assets (MLA) and the Liquidity Coverage Ratio (LCR) under the requirements of MAS.
• Liaise with internal/external auditors, MAS officers, head office, the company’s secretarial service and tax agents. This involves collaborating with these parties to ensure compliance and address any issue.
• Expense processing involving the process of approving expenses in ensuring accuracy, compliance, and effective use of bank’s approved budgets.
• Ensuring proper recording of the bank's fixed assets in complying with accounting standards and tax regulations.
• To discharge other duties and responsibilities as assigned by the Management of the Bank, at its sole discretion.

Requirements:

• Degree in Accountancy or equivalent
• At least 5 years working experiences in banking industry.
• Proficient in Microsoft Office application, especially Excel
• Interpersonal relationship skill and a good team player

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Casework Management

• Lead complex case management and psychosocial interventions.
• Provide guidance on high-risk cases and collaborate with multidisciplinary teams for optimal care delivery.

2. Team Management

• Oversee and manage the social work team's performance, workload, and case assignments.
• Conduct audits and monitor performance metrics such as case turnaround and documentation quality.
• Provide supervision, mentorship, and professional development to staff, including conducting annual appraisals.
• Approve financial assistance recommendations (e.g., Medifund, subsidy deviation) made by the social workers.
• Foster a supportive, collaborative team environment and ensure alignment with organizational priorities.

3. Community & Stakeholder Engagement

• Build and maintain relationships with community organizations, healthcare providers, and government agencies to enhance service delivery.
• Collaborate with multidisciplinary teams to ensure comprehensive resident care.

4. Program & Service Development

• Develop, implement, and evaluate social work programs, including group work and counseling services for residents, families, and staff.
• Lead program assessments and monitor staff performance and program outcomes.

5. Professional Development

• Represent the organization at external meetings, conferences, and events.
• Ensure continuous professional development for self and staff by attending industry events, training sessions, and case discussions.

6. Administrative Oversight

• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Manage administrative functions, including staffing schedules, leave approvals, and financial assistance processes.

Qualifications & Requirements

• Bachelor's or Master's degree in Social Work
• Minimum of 5 years of relevant supervisory or managerial experience in Social Work
• Strong leadership and team management skills, with the ability to motivate, supervise, and develop staff
• Familiarity with relevant regulations, compliance requirements, and financial assistance programs (e.g., Medifund, subsidy deviations)
• An accredited Registered Social Worker by the Social Work Accreditation and Advisory Board

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

We are looking for an experienced Digital Strategy and Application Solution Manager to drive digital transformation initiatives within the maritime sector for our client. The ideal candidate will have a blend of technical expertise and project management skills to drive innovative solutions and digital strategies in the maritime sector, ensuring alignment with business goals and technological advancements. Strong leadership, communication, and change management skills are essential as you collaborate closely with stakeholders to deliver impactful digital solutions.

The candidate should have a minimum of 5 years of professional experience. This position offers a unique opportunity to lead strategic IT projects, applying agile methodologies and innovative solution design to optimize operational efficiency and align with business goals.

Responsibilities:

· Provide technical support, troubleshoot issues, and coordinate resolutions for business applications.

· Analyze processes and implement improvements to boost operational efficiency.

· Identify digital needs, document specifications, and align projects with transformation goals.

· Manage projects, ensuring timely delivery within scope and budget.

· Design, test, deploy, and maintain IT solutions while managing stakeholder expectations.

· Collaborate with stakeholders to prioritize application support and digital transformation projects.

· Manage vendor relationships, negotiate contracts, and set performance standards.

Requirements / Qualifications:

· Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.

· Hands-on experience with BI tools and report development.

· Proficient with project management tools.

· Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.

· Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.

· Good understanding of maritime business processes, project management concepts, and quality standards.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

· Minimum of 5 years of working experience in a similar role, preferably within the maritime sector.

· Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.

To apply, please send your CV to [email protected].
We regret that only shortlisted candidates will be notified. Thank you for your understanding.

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

Meet Our Team:

Join our disruptive evolution of the software industry as a Partner Manager. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer-centric.

Picture Yourself at Pega:

Pega is looking for a self-motivated, proactive, and driven Partner Manager. You will be responsible for driving partner solutions development, marketing and delivery excellence with portfolio of strategic partners. This includes business development initiatives, working closely with alliances counterparts to ensure execution at the region, vertical, account and opportunity levels. You will design and execute business plans with each assigned partner to deliver license revenue through development of strategies, programs, initiatives and / or solutions needed to effectively assist Pega’s sales teams.

What You'll Do at Pega:

A primary objective of the Partner Manager is to drive programmatic partner engagement focused on programs, initiatives and solution development, sales training, sales strategy, tools and promotional incentives designed to cultivate a self-sufficient channel scalable to support the revenue goals of Pega. You will develop and manage relationships with assigned partners to sell the value of a joint Pega and Partner value proposition to sales teams in your region, vertical or territory. In this role, you will:

• Work closely with an assigned portfolio of partners to increase their selling capabilities and align GTM sales strategies with Pega’s sales teams.
• Develop partner vertical solutions that drive sales for assigned partners and Pega
• Help evangelize key partners to the Pega sales teams helping them understand the value in selling with key partners.
• Create partner profiles, highlighting key differentiators, use cases and strengths for consumption by Pega sales teams.
• Align and coordinate Pega resources (including sales, pre-sales & technical enablement, marketing, product) necessary to help partner achieve success with their Pega practice.
• Evangelize Pega throughout your assigned partner organizations (focusing on client-facing personnel), as well as more widely in the partner community to increase awareness of Pega

Who You Are:

You are an expert relationship builder and can develop strategic partnerships that generate mutually beneficial revenue for your company and your partners. You understand the partner co-sell and resell models and have demonstrated success by influencing closed revenue or sourcing opportunities through these partnerships through strategic planning & execution. In addition, you are a thought leader is your industry understanding the needs of customers who are embarking on their digital transformation journey. Also, you excel at collaborating with multiple parties to produce solutions that include sales assets such as customer presentations, battle cards, brochures etc.

• Bachelor’s degree or equivalent experience
• 10-12 years of alliances, consulting and/or business development experience in the technology or business consulting industries
• 5+ years of industry experience (business or technical) in one or more of the following industries: Communications, Consumer, Health Care, Life Sciences, Manufacturing, Financial Services, Insurance and or Government
• 2-5 Years of product marketing experience a benefit
• Experience managing partner relationships
• Experience building partner programs to build effective co-sell relationships
• Experience working effectively across different sales, business development and technical teams, bringing together a cross functional team to deliver results
• Solid understanding professional services sales and delivery models

What You've Accomplished:

You should have a demonstrated ability to translate technical solutions into strategic business outcomes. Critical to this position is the ability to collaborate with multiple cross-functional stakeholders, leadership, account executives and other alliances executives to effectively create a true win-win partnerships.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Inclusion and Diversity

Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role but are not sure you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may be to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).

Key job responsibilities
1. Day-to-day management responsibility for high velocity assembly operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex business analysis to identify business opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multisystem process & system changes
8. Provide scalable solutions for continued scale product and service offerings
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
12. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
13. Drive complex business analysis to identify business opportunities to improve internal and external processes

Basic qualifications

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Supply Chain or related fields
• 10+ years of experience in Supply chain management/Vendor management
• Experience in data centers products mfg. or infrastructure service provider, or manufacturing
• Ability to work independently, collaboratively, and effectively manage multiple projects at the same time

Responsibilities

• Monitor and analyze sales performance metrics, presenting actionable insights to senior management through detailed monthly and quarterly reports.
• Drive the development and execution of innovative sales strategies to achieve the company's growth targets.
• Collaborate with credit and compliance teams to ensure adherence to regulatory requirements in lending operations.
• Build and nurture strong client relationships, delivering exceptional customer service with a client-centric approach.
• Inspire and guide the sales team by fostering a supportive environment, providing regular feedback, and encouraging professional growth.
• Conduct market analysis to identify trends and potential areas for business expansion.
• Oversee the setting and tracking of realistic sales goals, ensuring alignment with company objectives.
• Organize regular team meetings to share updates, address challenges, and celebrate successes to maintain team motivation.

Requirements:

• A minimum of 3 years’ experience in the financial or lending sector, with a proven ability to meet and exceed sales targets.
• Demonstrated expertise in managing and mentoring sales teams to achieve performance objectives.
• In-depth knowledge of Singapore’s regulatory framework for lending and financial services.
• Excellent organizational, communication, and leadership skills, with the ability to inspire and influence others effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W46