Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Import Planning Manager is the cornerstone between campaigns emanating from UCAN, LATAM, and EMEA and campaigns for those titles in APAC markets. Through long-lead strategic partnerships with campaign lead(s) in the home market, the Import Planning Manager will identify, prioritize, and contribute to the strategic development of APAC import campaigns, ensuring that import campaigns are best set up for success and drive business impact in APAC.

As a regional thought partner to APAC XF Marketing teams and a regional representative for XF Marketing teams based in UCAN, LATAM, and EMEA, the Import Planning Manager will focus on the five core areas of responsibility below. The position is based in Singapore.

Key Responsibilities:

STRATEGIC PARTNERSHIP

• Build strong working relationships with key Marketing stakeholders in export markets across UCAN, LATAM and EMEA.
• Inform upstream strategy for import title campaigns, acting as pan-APAC campaign lead during early strategic development - responsible for voicing the perspective & needs of APAC markets, as relates to campaign strategy, positioning, the creative suite and/or scheduling.
• In close partnership with campaign lead(s) in the home market, provide regional input into campaign briefs - setting campaigns up for success to resonate in APAC.

IMPORT CAMPAIGN HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Proactively seek to understand APAC market strategies, nuances and ambitions for import campaigns, ensuring that campaign lead(s) in the home market are aware of, and aligned with, this information.
• Throughout campaign development and rollout, focus on strategic and creative efficiency across APAC: identifying great ideas that can scale and being able to socialise, absorb, organise, and address cross-functional feedback for the benefit of campaign lead(s) in the home market.
• Maintain an overview of global core campaign ideas and champion the opt-in and/or execution of those ideas within APAC.
• Strong understanding of import campaign execution in region, which can be consolidated & communicated to regional partners, e.g. Content & MarComms LT.

REGIONAL MARKETING HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Full knowledge of the global content slate & key business initiatives.
• Holistic purview on APAC market strategies, nuances, and ambitions for new/ongoing slate initiatives alongside broader business initiatives.
• Strong understanding of non-single-title project execution in region, which can be consolidated & communicated to regional partners / LT.
• Lead, distill, and socialize project inspiration, performance, and learnings.

REGIONAL CENTREPOINT FOR BRAND, ADS, GAMING & PRODUCT MARKETING

• Regional point person for centralized Brand initiative input & comms.
• Regional leadership of Product Mktg comms & partnership with Ads team.
• Proactive approach in Gaming oversight for the region.
• Pan-APAC Marketing lead for live programming initiatives.
• Pan-APAC Marketing lead for global initiatives (e.g. TUDUM, Geeked Week).

TITLE & CAMPAIGN ANALYSIS

• Through long-lead planning, proactively identify titles for APAC import and socialise title-specific detail to best equip teams for decision-making and budget allocation.
• Lead, distill and socialise import campaign performance and learnings.

WORKFLOW OPTIMISATION

• Seek innovation opportunities in the way that we work cross-functionally on import campaigns by identifying new workflows to bring optimisations and efficiencies.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job Responsibilities:

• Develop and implement performance improvement strategies for Account Managers.
• Act as the lead consultant to create customer-focused service offerings.
• Support the Director, Relationship Sales in crafting customer strategies to secure new and incremental business within SMEs and key account portfolios.
• Conduct regular joint visits/calls with sales team member to monitor skill development and identify further training needs.
• Adhere to regional profit margins and discount guidelines.
• Manage a rigorous follow-up process to build relationships with board level directors and senior decision-makers.
• Ensure the country sales strategy is integrated into all major targets set for the sales force.
• Oversee Account Managers use of the pipeline forecast to ensure timely negotiation of business from new and existing customers.
• Ensure comprehensive understanding and implementation of the Global Sales Policy across all sales territories, achieving regional objectives for sales force effectiveness and efficiency.
• Ensure effective servicing of all DHL customers by the sales force, identifying and initiating up-selling and cross-selling opportunities.
• Foster a high-performance culture within the department.
• Plan, organize and direct an efficient and effective department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Conduct performance appraisals, define training & development plans for all sales team members and ensuring targets are achieved through regular skill assessment.
• Manage the allocation of resources and staff commitment to achieve Global, Regional and Country objectives and targets.

Job Requirements:

• Minimum 5 years experience in sales and marketing, preferably in the transportation or service industry.
• Experience of building a sales team.
• Experience of business consulting and project management techniques.
• Possess excellent communication skills.
• Preferably Degree in Business or equivalent.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Capture, understand and analyze client user requirements and objectives
• Project manage resources and delivery of business implementation successfully
• Help project team with the design and development tasks including the integration of other systems
• Deliver and install technology solutions
• Manage all documentation (including technical, functional specifications, backlogs, user manuals, project support documents)
• Conduct training on implemented solution
• Foster partnership with customers, stakeholders, sponsors and 3rd party (outsourced team, software vendors)
• Coordinate releases and post Go-Live materials (e.g. training documentation, training sessions)
• Drive the support and maintenance of the application; at least organize the handover of his project to the support team
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Bachelor's Degree or equivalent diploma in Business or Computer Science
• Good tertiary qualifications in Management or Engineering with a strong IT affinity/background is a plus
• At least 5-8 years of relevant working experience as Project Manager
• Project Management and Team management experience
• Experience to work projects or accounts from a public sector (Government or Public Corporation)
• Project Management certifications (Prince, PMI...) are good to have
• Scrum PSPO or PSM certification is an advantage
• Experience in working in complex environment and with distributed team
• Very good communication skills with customers, team and stakeholders
• Independent, creative and reliable
• Focused and detail-oriented
• Able to work both in a fast-paced and demanding environment
• Customer focus mindset
• Salesforce certifications or hands-on experience is not required but will be a plus
• Travel and overseas posting for mid-to-long term to be expected

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

• Should have 15+ years’ of technical working experience
• Strong technology background in Java, Microservices development
• Strong experience in the delivery of Complex programs for Banking customers.
• Experience in delivering projects related to Banking Payments.
• Must have banking domain experience.

EA Number: 11C4879

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

This is a high growth opportunity working with our ESMB businesses in Philippines. You will drive sales growth within the ESMB segment in Philippines. The Manager, Sales is responsible for defining strategies for growing revenue, identifying account-wide opportunities, and successfully running both the strategic and operational levels.

As a first line Manager, Sales, you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with stakeholders and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. You are responsible for your team’s forecast accuracy.

Your Impact
We are seeking a proven, tactical and strategic Manager, Sales to lead a team of Account Executives who are tasked with generating growth in our Emerging Small Business & Small Medium Business Accounts. The appointed sales leader will play a key role in leading this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. You'll be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for sales to achieve corporate objectives.

Your Qualifications
• Attracting, recruiting and retaining top talent
• Supporting direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required
• Ongoing mentoring and development of the Emerging Small Business sales team in business development and opportunity management
• Conducting weekly forecast meetings. Coach direct reports regarding strategies to drive closure
• Reporting on sales activity and forecast to senior sales management
• Consistently monitoring the sales activity of the team, and tracking the results

Required skills and Experience
• Extensive software sales experience in an individual contributor and management role, including sales management experience
• Proven record of sales success in a similar enterprise software application environment
• Successful track record in a high volume transaction sales environment
• Working knowledge/experience of the CRM space
• Excellent presentation and listening skills
• Must be able to thrive in a very fast paced environment
• Ability to hire and train new sales representatives

Responsibilities

Account Development/Sales

• Understand customers’ needs and provide solutions.
• Lead others in how to meet customer expectations.
• Works closely with Sales Managers, Engineering and Operations to develop strategies that result in customer penetration and sales growth.
• Make sales trips to customer sites as needed to establish new accounts and maintain current accounts.
• Maintains constant communication lines with the customers and stakeholders.
• Maintains good customer relationships at all levels within the customer organization, meets and exceeds bookings/sales goals as agreed upon with Sales Management.

Proposal Generation

• Communicates proposal information to all stakeholders and assembles teams as needed to jointly develop quotes for manufacturing times and materials.
• Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate, typically involves the stakeholders needed (Engineering, Estimating, Sales Management, etc.) in the cost and price review process.
• Works with materials management to determine lead-time and capacity.

Contract Review/negotiation

• Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management.
• Negotiate terms and conditions as required.
• Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships.

Project Execution

• Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process.
• Holds in-plant meetings with support functions to communicate project direction and status
• Involves Manufacturing Engineers and/or a project team to process the project
• Provides leadership in pursuing continuous improvement and reduction.
• Supports the manufacturing and engineering departments by clarifying questions on specifications.
• Collaborates with experts to solve problems on projects to ensure customer satisfaction.
• Continually interfaces with customer regarding schedules, changes, problems and pricing.
• Reviews job closing and approves billing, follows up on customer receipt of project, customer satisfaction and payment for customer, supports accounting in resolving invoice/payment problems.

Strategic Focus/Planning

• Actively participates in the strategic planning process, focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth
• Provides accurate bookings/sales forecast to assist in asset and budget management
• Keeps current with new methods of manufacturing, business systems, and new technology.
• Has a focus of self-development through continued training and education.
• Participates in special projects or activities, carries out special duties and responsibilities as assigned.

Requirements

• Bachelor's Degree in Business Management, Engineering, or a related technical field.
• At least 6 years in semiconductor or similar manufacturing industries; experience in contract manufacturing is a plus.
• Proven track record of maintaining profitability on complex machined parts and assemblies.
• Strong ability to prioritize tasks and handle multiple assignments with urgency in a fast-paced, deadline-driven environment.
• High energy and initiative; adept at seeking out information and establishing strong relationships internally and externally.
• Demonstrated capability in managing and leading project teams effectively.
• Proficient presentation skills with the ability to engage and convey information clearly to stakeholders.
• Willingness to travel up to 20% as needed.

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

Project Description

A leading bank of Singapore is continuing on its Mx.3 migration journey and incorporating Bank's report development requirement to cover various user streams such as Front Office, Back Office, Market Risk, Finance and credit risk related end user or interfaces reports.

Responsibilities

• Understand requirements and prepare solution design document
• Participate in MLC configuration and development
• Help in implementing New and Amendment of risk formulae as per the business requirement.
• Create and Enhance LTS LRB Task
• Build/Maintain MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Prepare documentation of the changes
• Perform SIT and regression testing.
• Support user testing (UAT) phase
• Support release activities
• Support for post-deployment activities

Requirements

• 5+ years of experience in Murex Datamart and MLC
• Good understanding and working experience of designing and implementing Datamart
• Experience in Murex Development
• Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
• Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
• SQL based reports and extractions
• Optimization of feeders and reports would be an advantage
• Ability to work proactively, independently when necessary, and display strong initiative.
• MLC configuration and development
• Implementing New and Amendment of risk formulae as per the business requirement
• Creating and Enhancing LTS LRB Task
• Building/Maintaining MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Documentation of the changes

• Develop, implement and maintain quality assurance standards and procedures for our central kitchen in line with company goals and industry best practices
• Conduct regular audits and inspections of kitchen operational processes to ensure compliance with food safety, hygiene and quality standards
• Investigate food quality issues and customer complaints, determine root causes and implement corrective actions.
• Collaborate with operation heads and staff to ensure food quality standards are upheld consistently across all outlets and brands.
• Work with suppliers and vendors to ensure that food ingredients meet quality specifications
• Attend scheduled departmental meetings and prepare monthly food quality assurance reports
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Have at least 3 years of F&B experience in a supervisory role

Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Main Responsibilities:

To manage, direct and control maintenance programmes at locations to ensure that all activities are performed in accordance with the maintenance budget/cost constraints, schedule, configuration requirements and quality standards. Ensure programs are in full compliance with contract requirements and specifications.

This includes:

• Review of records for all major repair, major alteration to ensure compliance
• Conduct in process and verification surveillance of work performed to ensure compliance with approved data and company policy and procedures.
• Conduct annual and quarterly audits
• Provide QA support to onsite Project Managers and Engineering staff.
• Input surveillance data in the QA data base, generate reports and metrics of performance.
• Participate in and chair monthly quality focus meetings to drive continuous improvement.

Requirements:

· Previous experience in auditing

· Proficient with Microsoft Word and Excel software

· Good administrative and organizational skills

· Good communication skills

· Must be able to work independently and be flexible

· Ability to adjust to language and cultural differences

Join ACA Pacific as a Business Development Manager (BDM) - Firewall and Network Products

Are you passionate about cutting-edge network security solutions? Do you have a knack for building strong client relationships and driving sales growth? ACA Pacific is looking for a dynamic and results-oriented Business Development Manager (BDM) to join our team and lead our firewall and network product portfolio.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Identify and engage with potential clients, understanding their needs and providing tailored solutions.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with the technical team to stay updated on the latest product developments and industry trends.
• Conduct market research to identify new business opportunities and stay ahead of competitors.
• Prepare and deliver compelling presentations and proposals to clients.

Qualifications:

• Proven experience in business development, sales, or a related field, preferably within the IT or network security industry.
• Strong understanding of firewall and network products and their applications.
• Experience in the transport, manufacturing, or logistics verticals is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Diploma in Business, IT, or a related field is preferred.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Access to the latest technologies and industry-leading products.

Seeking a dynamic and experienced Distributor Sales Manager for a European Diagnostics company to lead our expansion efforts in the APAC region, this position will report directly to the Distributor Sales Director.

Key Responsibilities:

The Distributor Sales Manager will focus on implementing strategic initiatives to expand footprint in APAC markets.

Main Tasks :

1) Business Development:

• Develop and implement strategies to penetrate key markets, enhance market presence and demand for our diagnostic solutions.
• Identify, generate, and cultivate new business opportunities, including onboarding distributors, customers, and strategic partners.

2) Sales Growth through Distribution Management:

• Lead revenue growth in the Asia Pacific region by identifying, onboarding new distribution channels while optimizing existing partnerships to enhance commercial success.
• Monitor distributor performance and alignment with strategic objectives to ensure effective execution of sales strategies, and maximize sales performance to support the company’s global growth strategy.
• Provide accurate sales forecasts, pipeline updates, and market intelligence.
• Conduct market studies to understand regional dynamics and develop strategies for optimal market penetration and customer acquisition.
• Support and lead the launch of new products in the APAC markets.

3) Marketing Initiatives:

• Organize and oversee product awareness campaigns, seminars, and events in collaboration with the marketing team and the local distributors.
• Foster relationships with distributors, customers, and Key Opinion Leaders (KOLs), and represent us at relevant congresses and seminars.

4) Stakeholder Collaboration and Regulatory Compliance

• Work in close collaboration with cross-functional teams (including sales, product marketing, communication, regulatory affairs, order management, technical support, field application specialists, finance, and corporate management) to ensure alignment with our business objectives.
• Conduct all commercial activities in line with our quality policies and ensure compliance with local and global regulatory requirements.

Requirements:

• Commercial leadership experience in APAC markets.

• Experience in Distributor Development/Management in APAC

• Master’s or Doctoral degree in relevant scientific fields

• In-depth knowledge of molecular diagnostics, including q-PCR and NGS( Next Generation Sequencing) technologies.

• Excellent interpersonal, communication and presentation skills

• Flexibility and cultural sensitivity to work in a rapidly growing yet still small company

• Proactive, self-motivated, independent, solutions-oriented, and adaptable to dynamic

environments.

• Regular travel across Asia Pacific region is required

This role presents an exciting opportunity to drive growth and innovation in one of the most dynamic

regions for molecular diagnostics. If you are a strategic thinker with a passion for performance, and

like to thrive in an international environment, we invite you to join our team!

Nexus is seeking a passionate and driven programmatic expert to join our regional Addressable Media Excellence (AME) team – the driving force behind all Nexus Media Solutions and Programmatic Practice activity in APAC.

In this exciting role, you'll be at the forefront of programmatic innovation, collaborating closely with Client Growth, Solutions Science, and the wider Programmatic Practice team to deliver exceptional results for our clients.

This isn't just another job – it's a chance to:

• Be the APAC AI expert: Empower our markets with expertise on our cutting-edge AI-powered platform (i.e. GroupM Copilot and Create) unlocking new possibilities and driving adoption.
• Elevate programmatic performance across the region: Share your knowledge and best practices to elevate programmatic strategies and campaign performance across diverse APAC markets.
• Drive strategic advancements: Collaborate with internal teams and vendors to pioneer innovative solutions, optimize campaigns, and streamline operational efficiency.
• Become a trusted voice in the industry: Develop insightful documentation and training materials, sharing your programmatic expertise and shaping best practices.
• Thrive in a collaborative environment: Partner with client growth and cross-functional teams to craft compelling narratives, build winning solutions, and ensure client success.
• Turn data into a competitive advantage: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and deliver exceptional results across all channels.

Reporting of the role

This role reports to the Director, Programmatic Trading – AME.

3 best things about the job:

• It’s a great work environment - You will collaborate with a group of quick witted, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome.
• Opinions and ideas are highly encouraged, and everyone has a voice at Nexus. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of Nexus.
• It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.

Measures of success –

In three months:

• Gain an in depth understanding of the programmatic landscape
• Undergo Nexus Induction trainings on the various Nexus platforms and tools to have a full understanding of how Nexus operates
• Certified on key platforms and technology Nexus programmatic practitioners utilise
• Up to speed with the various DSPs beta offerings and formulating test and learn initiatives with local markets
• Understand GroupM programmatic operational excellence guidelines, including campaign governance, brand-safety best practices and supply path optimization etc.
• Understand Nexus Media Solution commercial model, unique value propositions, and solution offering packages.
• Gain rapport with local markets and agency key account stakeholders.

In six months:

• Independently work on subject matter topics/ initiatives assigned to provide Trading POV and work towards milestones defined
• Build a deep familiarity with our clients’ businesses, strategies, and media-buying goals
• Work closely with regional Client Growth Team on key clients onStrategies for performance and efficiency
  Digital process audit guidance (where applicable)
  Provide governance on Brand Safety Adoption in markets and campaign
• Support local markets and promote AI usage
• Continue to refine gaps/processes/tools to improve campaign performance and efficiency
• Be the subject matter expert on any technical operational questions related to new products launching from local markets

In twelve months:

• Be an integral part of the team and add value in all aspects assigned
• Be confident to hold training sessions where applicable
• Be knowledgeable to run omni channel campaigns
• Be a trusted advisor to both regional and local markets on Trading queries
• Be motivated to always Test and Learn, share and seek different optimization tactics and knowledge share with the wider trading team

Strategic Responsibilities -

AI Expertise:

• Be the APAC Copilot expert: Provide expertise, training, and support for our AI-powered platform, driving adoption and identifying new use cases.
• Champion AI innovation: Lead test-and-learn initiatives of AI offerings in the marketplace, monitor performance, draw insights and make recommendations, and stay abreast of industry trends to unlock new opportunities.

Programmatic Practice & Addressable Media Excellence:

• Elevate programmatic performance: Serve as a regional expert, providing guidance, best practices, and technical troubleshooting to assigned markets.
• Standardize programmatic execution for client success: Co-develop GroupM POVs with global taskforces to design and set GroupM programmatic standards to build a strong foundation for the client’s success.
• Governing key clients’ campaign activation: Determine the best efficient way for Digital Process Audit framework to rollout and be maintained by local markets
• Drive strategic advancements: Collaborate with internal teams and vendors to develop key clients' programmatic maturity frameworks to identity growth opportunity and improve client’s investment return.

Solutions Building

• Develop client-centric solutions: Collaborate with Client Growth and Solutions Science team to build solutions, develop compelling go to market narratives, create operational process & guidelines and ensure client satisfaction.

Cross-Channel Campaign Management & Optimization:

• Deliver exceptional campaign results: Plan, execute, and optimize impactful programmatic campaigns across all channels, exceeding client KPIs and maximizing ROI.
• Turn data into insights: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and continuously improve performance.

What you will need:

• 5-6 years professional experience with digital marketing agency, ad network or other digital media company
• Ability to execute programmatic campaigns with experience including DSPs/SSPs, RTB, ad exchanges, DMPs, audience targeting
• Applied knowledge of 3rd party ad serving, website tracking and associated technologies
• Experience managing digital ad campaigns, - display, video, mobile or paid search from implementation, optimisation to reporting
• Knowledge and passion for digital marketing and Machine Learning: digital display, digital branding, digital direct response, SEM, video & mobile
• Bachelors degree in any of these disciplines are welcomeComputer Science/ Information Technology
  Statistics, business analytics, or related quantitative program
  Marketing, Mass Communications, Arts
• Result-oriented with strong communication and analytical skills
• Ability to work both independently and under supervision once objectives have been set
• Ability to work within a fast-paced and multi cultural team environment
• Good command in written and spoken English
• Proficiency in Microsoft Excel and PowerPoint
• Must be able to work in a fast-paced environment - harvest vast amounts of information, news, data, and research and distill the most important/relevant information for your agency team and their clients.

What you’ll bring:

• Your curiosity
• Your passion for media
• Self Initiative
• Adaptability
• Attention to details
• An open mind

About GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners.

As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential

Cloud Infrastructure Development:

• Build and maintain a robust cloud environment to support business needs.
• Oversee virtual networks, computing resources, and storage systems to ensure seamless performance.
• Lead initiatives to enhance system resilience, including disaster recovery planning and regular testing.

Strategic Cloud Roadmap:

• Partner with stakeholders to design cloud adoption strategies that align with long-term goals.
• Evaluate business needs to identify suitable cloud solutions and create actionable implementation plans.

Performance and Monitoring:

• Ensure operational excellence by setting up monitoring tools to track system health and performance.
• Proactively address performance bottlenecks to minimize disruptions.

Cost Efficiency:

• Optimize cloud resource usage to control expenses while maintaining service quality.
• Analyze expenditures, identify areas for cost reduction, and implement budget-friendly solutions.

Team Enablement and Collaboration:

• Collaborate with IT and business teams across regions to deliver solutions that drive success.
• Coach and mentor team members, enabling their professional growth and encouraging knowledge sharing.

Security and Compliance Oversight:

• Enforce strong cloud security frameworks and implement measures to protect sensitive data.
• Ensure compliance with industry standards and regulatory requirements.

Cloud Migration and Integration:

• Spearhead migration projects, including transitioning from on-premises to cloud systems and inter-cloud migrations.
• Develop migration plans that prioritize business continuity and efficient implementation.

Email and Directory Administration:

• Manage corporate email infrastructure to ensure reliable and secure communication.
• Administer directory services, such as user access controls and hybrid Active Directory environments, ensuring secure authentication protocols.

Issue Resolution:

• Handle complex technical challenges efficiently and ensure quick resolution of escalated incidents.
• Conduct root cause analyses for recurring issues and implement preventive solutions.

Vendor and Partner Engagement:

• Build and maintain strong relationships with cloud service providers.
• Evaluate vendor performance, negotiate contracts, and oversee service delivery.

Continuous Innovation:

• Stay current with evolving technologies and trends to enhance cloud capabilities.
• Introduce new tools and methodologies to drive innovation and system optimization.

Special Assignments:

• Take ownership of additional projects or responsibilities assigned by leadership, offering specialized expertise and insights.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in cloud infrastructure management or a similar role.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Excellent understanding of cloud security principles and best practices.
• Experience with cloud security tools such as AWS Security Hub, Azure Security Center, or Google Cloud Security Command Center.
• Strong knowledge of cloud-based Active Directory (Azure AD) and identity protection solutions.
• Proficiency in email protection solutions and technologies, including email encryption, spam filters, and anti-phishing measures.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or relevant security certifications (CISSP, CCSP) are a plus.

Summary of Position

• Develop business cases with business stakeholders to ensure digital and modernization initiatives are aligned to the company’s goals and objectives. Initiatives need to be applicable globally for the benefit of all the properties.
• Ensure the business case Scope, Goals, Benefits, Costs, Return on Investments, and Risks, are all clearly defined, understandable, and measurable for easy monitoring and tracking.
• Ensure the project objectives and goals are aligned with those of the approved business case. Strategize a plan for the project deployment and product release according to stakeholders’ needs and preferences.
• Planning, organizing, executing, and managing Small to Medium technical projects within Budget, Scope, Schedule, and assigned Resources, including post implementation support and troubleshooting.

Responsibilities:

• Source and Develop Solutions from Vendors Globally: Investigate, Research, and Collaborate with vendors from around the work on innovative and cost-effective solutions that will help the company operate more efficiently, leaner, while still enhancing the customer experience.
• Develop Business Cases: Liaise with stakeholders, mapping the initiatives to strategies and/or operational objectives, develop business justification (scope, goals, financial benefits, costs, risks) for proposed solutions, including measurable factors related to initiative investment decisions that will determine when ROI will be achieved. Pitch the business cases to Senior Management for their approval and funding.
• Contract Management: Build up master service agreements with respective vendors, based on statements of work, proposals, and defined business strategies.
• Project Management: Develop the project plan from Initiation to Planning to Execution and Control to final Closure. Lead and Coordinate effort and communication between Vendors, Business Units, and IT Operations. Ensure Change Management and Risks have been included and documented for management and monitoring, and Securities policies and procedures are followed and adhered to. Track and monitor project costs, finances, scope, schedule, and resources to ensure the project is on schedule, on budget, and delivers on the expected business values from it.

Experience and Skills:

• Bachelor’s Degree in Computer Science, Management Information Systems, Business, or related experience.
• A minimum of 5+ years’ progressive experience from business analyst to project management role, working on projects of increasing complexity and size, from ERP to SaaS, with a successful track record of delivering on time, on budget, and on the expected business values.
• Hospitality industry experience is highly desirable as it will make the role much easier to adapt to.
• Excellent communication skills (written and spoken) and be able to take technical or abstract concepts and ideas, and communicate them in simple and everyday terminology for easy understanding by non-technical people.
• Excellent interpersonal skills, at ease and able to communicate at all levels, from vendors, peers, to senior and executive management.
• Culturally sensitive and empathetic to successfully work and coordinate with peers and vendors from all parts of the world.
• Comfortable dealing with ambiguity, always seeking to clarify for self and others, not afraid to ask the tough questions.
• Likes problem solving, not afraid of any problem or challenge, always looking for a Win-Win solution, and always looking at the bigger picture.
• Always seeking process improvements and a better way to do things.
• Nice to have experience working in a Project Management Office (PMO) and ensuring timely and relevant reporting and detailed documentation of the project Budget, Scope, Schedule, and Resources, while adhering to the company project standards, processes, and procedures.
• Familiar with Waterfall and Agile methodology.