Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.

Ensuring that store policies and procedures are followed

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Develop and implement sales strategies to meet or exceed sales targets for commercial vehicles, including market analysis, forecasting, and competitive positioning.
• Lead, train, and motivate the sales team to achieve individual and team goals, while fostering a collaborative and results-oriented work environment.
• Build and maintain strong relationships with key clients, including fleet buyers, logistics companies, and corporate customers, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients.
• Maintain deep product knowledge of the company’s commercial vehicle offerings and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.
• Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.
• Work closely with various departments to align sales strategies with overall business goals and ensure smooth execution of sales contracts and vehicle delivery.
• Prepare sales performance, generate reports weekly on sales metrics, and analyze data to identify areas for improvement and growth.
• Oversee payment-related issues, including account arrears and overdue payments.

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience in managing sales teams in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Results-driven with a focus on meeting and exceeding sales targets.
• Possess Class 3 driving license.

Job Description:

• Set up Global ocean shipping strategy and lead to set up revenue model

• Establish Strategic Relationship with Carriers/Vendors to secure competitive rates through market sensing and Vessel Management

• Negotiate the price, Vessel Management, Management in performance/CAPA

• Ensure that FAK from most carriers are obtained and analysed to provide the most competitive rates on Cello Square Platform (Expand carrier/ vendor list, if required)

• Through establishment of suitable shipping strategy, lead the ocean shipping service for affiliates and external customers

•Through CAPA Management, secure and lead the operational stability

• Develop the long-term collaboration programs between C-levels of global shipping companies and Strengthening the strategic networks

• Support SEA business RFQs and quotations

• Pre-sensing issues related to ocean shipping services and set up / managing countermeasure

Requirement:

• Above Bachelor degree, major in Business/Logistics/Marketing etc.

• Above 10 years experience in Global Shipping company/ 3PL company/ Ocean related logistic works

• Have deep knowledge about Ocean Pricing, SCM logistic

• Fluent in English, Negotiation skill, Relationship Management Skill

• MS Office skills (Word/Excel/Power Point)

• Have deep understanding with Global Shipping company's finance situation, have a good strategic negotiation leading skill

• Leadership, Team Building, Ability to find out solution for port issues

• Negotiation skill with customers when urgent request

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

1. Role Description

This position is to oversee and coordinate various aspects of advertising campaigns and strategies. Promoting the brand, products, or services of the company and drive customer engagement and sales as well as ensuring that advertising materials align with the brand identity, convey the desired message, and meet quality standards.

2. Specific Responsibilities

Individual to be involved in:

Collaborate with the marketing team to create effective advertising strategies.

Identify appropriate media outlets and negotiate advertising placements.

Conduct market research and analysis to understand consumer behavior, industry trends, and competitor activities.

Build and maintain relationships with clients, ensuring clear communication and understanding of their advertising objectives.

Oversee the development of compelling and persuasive advertising copy and content.

3. Competencies

Ability to think creatively and develop innovative advertising concepts and ideas.

Excellent verbal and written communication skills to effectively convey ideas and present campaign proposals to clients.

Ability to handle multiple projects simultaneously, meet deadlines, and manage resources efficiently.

Familiarity with digital marketing platforms, social media advertising, and online analytics tools.

Role & Responsibilities:

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

• Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
• Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
• Plan and execute new business ideas and strategies to increase E-commerce revenue
• Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
• Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
• Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
• Analyse sales and customer behaviour
• Conduct market research to identify trends and competitor activity
• Track and analyse sales, conversion rates, and customer acquisition
• Identify areas for improvement and recommend solutions
• Develop and maintain dashboards and reports

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 3 years of e-commerce experience in food and beverage or related industry.
• Candidates with prior new business development experience in the food and beverage industry will have an advantage.
• Strong knowledge of e-commerce platforms
• Proficient in Google Analytics, social media, and marketing tools.
• Excellent communication, organizational, and analytical skills.

Job Title: Service Manager (Wholesale for machinery & equipment) ID9039
Location: Ubi
Working Hours:Monday to Friday: 8.30am to 5.30pm
Gross Salary: $4500 to $5500 (with car allowance & Annual Target sales incentive)
Basic Salary: $4000 to $4500 (exclusive of Annual Target sales incentive – 1 to 4 months)
Benefit:
*14 days AL with performance bonus provided
*Office Season Parking is Provided, car allowance and petrol card will be provided
*Transport or vehicle is not necessary, will reimburse if required.

Job Description:
•Lead a team of 10+ technician team
•Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
•Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
•Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.
•Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client.
•Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business
•Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

Requirement:
•Min diploma in Electrical or Mechanical with related technical background that at least 3-5 years experience

We are seeking an experienced Finance Manager with a strong passion for the gaming industry to oversee and enhance our financial operations. This role will involve developing and implementing accounting standards, managing financial matters for both Singapore and overseas entities, and ensuring compliance with local regulatory requirements and group management requirements.

Job Responsibilities:

• Establish and Maintain Bookkeeping Standards:
  • Develop and establish accounting standards for Singapore and other overseas entities, to ensure the compliance with local and group financial reporting and tax filing needs.
• Accounting Automation Management:
  • Identify and prioritize automation needs, lead the automation and implementation of financial systems from 0 to 1.
• Financial Reporting:
  • Review Singapore's accounts and handle comprehensive accounting matters for other overseas entities, including but not limited to GL preparation, standalone reports or consolidation reports issuance, and other FR related statutory filings.
• Regulatory Compliance:
  • Stay updated with overseas local regulations and ensure compliance with all local reporting and filing requirements. Liaise with external auditors and corporate secretaries and regulatory bodies as needed.
  • Oversee the connection between accounting, financial reporting, and tax declarations, ensuring an understanding of their interrelations and overall compliance of regulatory requirements.
• Strategic Planning and Implementation:
  • Identify opportunities for process improvement and cost optimization, lead the strategic planning development and implementation
• Team Management:
  • Continuously develop the skills and knowledge of the finance team, and provide tailored tasks to enhance team capabilities, driving overall team growth.
• Ad-hoc Duties:
  • Perform other ad-hoc duties as assigned by the Group Accounting team.

Job Requirements:

• Bachelor’s degree or above in accounting or any related field.
• Minimum 8-10 years of working experience, including experience in a professional firm and in-house financial, with experience in handling more comprehensive financial matters, financial reporting, and tax declarations.
• Strong experience in handling complex financial transactions and comprehensive accounting operations.
• Proven ability to lead the standardization and automation of financial processes, particularly for overseas regulations.
• Experience in business planning, with a proven ability to lead and execute plans effectively.
• Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

• Position : Accounting/Finance Manager (GST)
• Location : Near Pasir Panjang MRT
• Working hours : 5 days work week (9.30am - 6.30pm)
• Salary (commensurate with experience) : Up to $8500 + Performance Bonus + 14 days annual leaves
• Duration : Permanent
• Industry : Bathroom supply
• Career progression : Can progress to move up to CFO

Main Responsibilities:

• Manage and oversee the daily operations of the accounting department including month and end-year process, accounts payable/receivable, sales receipts and bank reconciliation, general
  ledger, payroll, budgeting cash forecasting revenue and expenditure variance analysis, fixed assets etc
• Monitor and analyze accounting data and produce financial reports or statements as required
• Establish and enforce proper accounting methods, policies and principles
• Maintain accurate and complete financial records and leading in audits and perform reconciliations as required by audits.
• Supervise and manage sales invoicing with detailed understanding of project contracts
  terms and working closely with sales department in accounts receivables and sales collections
• Review staff sales commission record and reconciliaon.
• Evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency, including create and adopt SOPs for the Accounting and other departments in compliance of the internal control procedures
• Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on me.
• Ensuring that all accounting processes align with FRS and current financial legislations.
• Analyzing financial data and creating reports for management, stakeholders, and external pares, such as financial or sales consultants.
• Manage all banking matters, including internet banking
• Manage Corporate Income tax and GST regulations of Singapore, including the filing and submission of quarterly GST
• Responsible for corporate secretariat works by working closely with professional corporate secretary on various filing in compliance with the Companies Act and ACRA
• Working closely with Management and assisting other departments to develop strategies,
  establish objectives, and make decisions that could have a financial impact on the business.

Requirements:

• Bachelor’s Degree in Accounting or any professional cerfication in Accountancy such
  as ACCA, ICEAW, C.A (Singapore), CPA (Australia) etc.
• 4-5 years of relevant working experience in commercial accounting and finance with a minimum of 3 years in a supervisory rol
• Adequate understanding and experience in Corporate Income tax and GST regulaons of Singapore, including the filing and submission of quarterly GST
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Project Manager (Civil & Building Construction/6 Days) – Up to $10,000
• Location : East - Changi / Pasir Ris
• Working hours : Monday to Saturday | 8.30am to 6.00pm
• Salary (commensurate with experience) : Up to $10,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil Engineering & Construction

Main Responsibilities:

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Requirements:

• Degree in Civil Engineering accepted by Singapore PE Board/BCA with minimum 5 years experiences as a Project Manager with exposures in LTA MRT projects
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal teammembers
• Bilingual in English and Mandarin to communicate with co-workers who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and accounts and client relations executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Accounts & Client Relations Executive, you will play a key role in building and maintaining client relations.

Job Description

• Handling of client enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with client outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all client records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in CRM software and ITQ is a plus
• A passion for the country and culture
• Willing to learn

Responsibilities:

• Channel Strategy Development: Develop a comprehensive channel activation strategy that aligns with TruScale's objectives and business goals.
• Identify potential channel partners (e.g., resellers, distributors, technology partners) and assess their suitability for TruScale)
• BMS setup with ISO Geo channel for channel management of EaaS
• Drive Joint Business Plans Actions and Services Split discussions with Geo leads and channel partners
• Checklist through the complete partner acquisition / partner enablement
• Compliance and Contract Management: Collaborate with legal and compliance teams to draft and negotiate partner agreements
• Identify deployment gaps between Trinity Workstreams and channel sales, then work with appropriate teams to address
• Drive consolidation, harmonization and cross best practices within TruScale (IaaS & DaaS) channel program in line with One SSG Program Strategy
• Prepare exceptions requests for Governance and SteerCo approva
• Design and execute strategic channel programs to drive partner sales and profitability of Lenovo TruScale offerings.
• Collaborate closely with product marketing, sales, services, and TruScale teams to develop compelling messaging, training materials, and enablement programs for partners on the benefits and value proposition of TruScale.
• Cultivate strong relationships with channel partners, acting as a trusted advisor and providing ongoing support for successful program execution and partner growth in the TruScale space.
• Recruit and onboard new partners who possess the capabilities and expertise to effectively sell and support TruScale solutions.
• Develop and manage a robust TruScale channel pipeline, identifying and qualifying potential partners who align with Lenovo's TruScale vision.
• Set and achieve ambitious sales targets for TruScale through the channel, driving partner profitability and exceeding revenue goals.
• Conduct regular business reviews with partners, providing insights and guidance to optimize their TruScale sales strategies and maximize profitability.
• Track key performance indicators (KPIs) to measure the effectiveness of channel programs, partner engagement, and overall TruScale revenue growth through the channel.
• Stay up-to-date on the latest cloud computing trends and competitor activity within the IaaS market, identifying opportunities to enhance Lenovo's TruScale channel offerings.
• Collaborate with internal stakeholders across various departments to develop and implement go-to-market strategies for TruScale through the channel.

Experience & Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum 5-7 years of experience in channel sales management, preferably within the IT infrastructure or cloud computing space.
• Proven track record of exceeding sales targets and growing channel revenue for cloud-based solutions.
• In-depth understanding of the IaaS and DaaS market, cloud computing solutions, and their associated benefits.
• Strong understanding of channel partner business models and motivations, particularly regarding cloud adoption.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with partners and internal stakeholders.
• Proven experience in developing and managing successful channel programs for technology solutions.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Benefits of Working at Lenovo:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and results-oriented environment at the forefront of cloud technology.
• Be part of a global organization shaping the future of IT infrastructure solutions.
• Continuous learning and development opportunities.
• Play a pivotal role in driving the adoption of Lenovo's innovative TruScale offering.

Position Overview

Create sales plan, including the cultivation of existing accounts and development of new accounts, to close API-6A Products sales in assigned territory.

Essential Job Functions

· Create sales plan for assigned territory, including prospecting, qualifying and cultivating new sales leads and enhancing existing account sales

· Utilize multiple methods to connect with current and prospective clients to qualify and drive leads through the sales pipeline

· Identify and close additional purchases of API-6A products with existing customer base

· Maintain sound business relationships by visiting customers in person on a regular basis

· Review customer inquiry documentation to determine appropriate Neway product selection, including creation of order notations related to exceptions or deviations

· Respond to requests from customers for information, including written clarification on quotation and purchase order requirements

· Collaborate cross-functionally to ensure detailed and complete quotation packages based on project specifications, customer requirements and deadlines

· Prepare bi-weekly sales update report, including customer visit action items and outcomes, status of larger/successful purchase orders, lost orders/projects, upcoming client visit plans, and critical industry news and trends

· Prepare quarterly progress updates on accounts’ sales

· Provide Inside Sales team with customer equipment forecasts to meet reporting deadlines

· Collaborate internally on quality and/or engineering specifications related to customer inquiries to ensure conformance with customer requirements

· Assist, as needed, with technical advice for equipment and/or field related issues, day to day operations and sales initiatives such as Product presentations, Trade Show participation, product training, company functions, and customer visits

· Ensure that all business travel and customer entertainment expenses abide by corporate policies and ethical standards

· Remain knowledgeable and current on company and industry changes and developments

Education and Experience Requirements

· Bachelor’s degree, preferably within a general business or technical related discipline, and 3-5 years sales experience within the oilfield services industry, or

· Master’s degree and 2-3 years sales experience within the oilfield services industry

Other Skills/Abilities

· Ability to balance multiple projects and priorities to meet time sensitive deadlines

· Self-management: initiative, organized, dependable, detail and process orientation

· Self-discipline to work remotely from at-home office and on the road

· Possess the ability to work well independently with minimal supervision, as well as part of a team

· Strong facilitation, presentation, negotiation and closing skills

· Professional polish and above average interpersonal skills

· Courteous customer facing, service-oriented skills

· Above average oral and written communication skills

· English language fluency

· Minimum intermediate proficiency with Microsoft Office – Excel and Word

· Schedule and travel flexibility to meet with customers

· Position requires regular travel (at least 50%) and occasional multiple day overnight travel

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities:

• Assist Operations Manager on project planning, schedule and executing the delivery of projects within time, budget and client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as consultants and sub-contractors or suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance matters;
• Any other duties that may be assigned.

Requirements:

• Min Diploma in Engineering or Construction related field with Building Construction Safety Supervisor or equivalent trained
• Minimum 2 years of working experience in project management under Construction sector
• Ability to multi-task, an eye for details and perform under tight timeline
• Excellent written and verbal communication skills
• Excellent team player

Job Title: Product Manager - System Planning

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders

About your role

• Creates, plans and implements sales strategy and strategic business development initiatives for Augmentus products and solutions.
• Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance.
• Drives top line and conversion growth.
• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points

Requirements

• Minimum 3 years of experience in selling robotics and automation solutions
• Proven ability in Industrial B2B, and in the digitalization of industry 4.0
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals
• Comfortable with traveling internationally for work
• Ability to take initiative and self-manage to achieve key objectives and company KPIs
• Professional working proficiency in Mandarin is a plus

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Key Responsibilities:

• Assist in managing the air freight import operations, ensuring timely and accurate processing of import shipments.
• Coordinate with airlines, customs brokers, and freight forwarders to ensure efficient and compliant import processes.
• Monitor shipment statuses and communicate updates to customers and internal stakeholders.
• Handle and resolve any issues related to import shipments, including delays, damages, and discrepancies.
• Ensure compliance with international trade regulations, customs requirements, and company policies.
• Maintain accurate records of import transactions, including shipment documentation, invoices, and customs declarations.
• Assist in preparing reports and analyzing data to improve import processes and performance.
• Support the Air Freight Import Manager in developing and implementing strategies to optimize operations and reduce costs.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Collaborate with other departments, such as sales, warehousing, and finance, to ensure smooth and efficient import operations.

Requirements:

• Minimum Diploma in Logistics / Supply Chain Management or related industry.
• Experience in Freight Forwarding Air Freight operations (Import / Export).
• Proficient in Microsoft office applications.
• Ability to multitask and prioritize tasks in a fast-paced environment
• Bilingual and able to liaise with Mandarin speaking counterparts.
• Able to worked 5.5 days a week.

Responsibilities

· Ensure all operations are carried on smoothly and in cost-effective way

· Improve operational management systems, processes and best practices

· Formulate strategic and operational objectives

· Examine financial data and use them to improve profitability

· Manage budgets and forecasts

· Participate in tender bids and negotiate contracts

· Recruit, train and supervise staff

· Build long-term relationships with new and existing customers

· Perform any other reasonable duties and task assigned by company as and when required

We are Lifestrands Genomics, a genomics and life science subsidiary of Pathology Asia Group headquartered in Singapore. Our focus is on the forefront of technology, using Next-Generation Sequencing (NGS) and spatial genomics to provide accessible and quality clinical genomic testing to our patients. We also provide exciting opportunities for individuals who share our passion for advancing scientific knowledge through R&D.

Our team actively collaborates with leading experts in Singapore, fostering an environment that values diverse backgrounds and experiences. At Lifestrands Genomics, we prioritize work/life balance, emphasize personal growth, and offer comprehensive training to support our team members. Located at the Galen, our workspace provides a convenient and inspiring environment for clinical and research endeavors.

Together, we can drive scientific progress and help our patients!

Job Description

Sales and Marketing:

• Own and hit/exceed sales targets within assigned territories and accounts
• Attend to clients’ concerns and enquiries to acquire new clients, upsell to existing active client, win-back dormant clients and prevent client attrition
• Manage the entire sales operations of the Territory, including but not limited to Direct Sales, Indirect Sales, sales promotions, prospecting, customer service and communications, market Survey and related activities.
• Manage the Indirect Sales – providing the approved price list, attending to all sales and marketing matters/activities, on-the-job training, site visits, logistics and any other incidental matters. Provide on-the-ground support for distribution partners as they generate leads and close new deals.
• Manage Online and Offline Marketing, including product brochure and marketing material creation, seasonal activities, exhibitions, talks and seminars, conducting market surveys and keeping abreast of the latest market developments and new tests
• Measure and track the sales performance of direct sales and the sales of Distributors.
• Prepare reports on regional sales results and distributors' performances and conduct business reviews with distributors to discuss sales performance.
• Use established customer relationship management (CRM) systems to document data relative to partners, accounts, and activities and update management.
• Participate in discussion for pricing models.
• Participate in discussions for competitive plans and strategies.
• Measure and track the collection of payments for direct sales and sales of Distributors.
• Liaise with the relevant staff to update, maintain, and compile marketing reports, present meaningful analyses, and provide justifiable recommendations.

Finance:

• To ensure that all Pricing is properly presented to Distributors/Hospitals/Doctors/Patients for all services with accuracy and completeness.
• To monitor and assist in the collection and banking of revenue receipts and forward documentary proof to the Finance Department.
• To participate and assist in the development, compilation, and monitoring of budgets and forecasts.

Quality and Compliance

• Ensure that the Standard Operating Procedures (SOPs) for the Sales and Marketing activities are established, implemented, and constantly updated or enhanced and to ensure that all medical and non-medical staff adhere strictly to the SOPs.
• Integrity of Data – safeguard with proper upkeep, maintenance, and filing of all records including patients’ information and data.

Other matters: To perform all other duties as assigned by the Head of Commercial or incidental to the work as described above.

Job Requirements

• Minimum Diploma in Marketing, Business Studies or related Science discipline preferred
• At least 2 years of relevant work experience in similar sales and marketing role(s) with proven outstanding sales track records in the clinical laboratory, pharmaceutical or healthcare-related industry. Fresh grads who wish to take up the challenge are welcome to apply
• Experience in the oncology sector in Singapore or Malaysia will be strongly preferred
• Certification/ background as a Medical Technologist, Nurse and Phlebotomist will be an added advantage.
• Attractive and competitive remuneration, transport and mobile allowances, sales benefits will be offered to the suitable candidate
• Excellent communication (written and spoken), interpersonal, presentation and rapport-building skills, willing to travel locally for clients’ visits
• Strong negotiation, problem-solving, listening and customer service skills
• A people person who is responsible, multitasking, resourceful, self-motivated to go the extra mile, attentive and sales-oriented
• A committed team player with integrity, positivity, and good initiative, able to work independently and under pressure

If you are interested in exploring this challenging career opportunity with us, APPLY NOW with your updated professional work resume stating your work experience, qualifications, availability, current/ last drawn and expected salary package. Only shortlisted candidates will be contacted for an interview.