Description of Division/Branch

You will be part of the Programme Planning Division in KidSTART Singapore Ltd. (KSL), which includes the Programme Development Department. The Programme Development Department’s key task is to lead in the planning, development and review of operational policies as well as oversee capability building strategic planning for implementation of the KidSTART programme, so that KidSTART is implemented efficiently and effectively, in collaboration with internal/external partners and stakeholders including the families and children. We are looking for a team player who is passionate about social mobility and working together with us to fulfil KidSTART’s vision of giving every child a good start in life.

Responsibilities

You will be involved in a range of operational policy work and capability building strategic planning involving people, systems, and processes. You will be responsible for formulating strategies, policies, and driving projects to enable suitably resourced partners and stakeholders to deliver quality services and curriculum that promote resilience and support young children and families towards a lifetime of positive outcomes. Specifically, you will be part of a team that:

• Oversees the planning, design and development of service model, policies and processes, including funding and manpower models
• Oversees the review and refinements of programme design, implementation, monitoring and evaluation of the KidSTART programme, interventions and capability development strategies
• Overseess, analyses and reports on programme deliverables, data, budget projections and utilisation and tracks programme outcomes
• Oversees KSL’s funding agreements with implementing agencies, assessment of agencies’ performance and disbursement of funds
• Oversees and tracks funded partners’ compliance with funding agreements and addresses audit related queries
• Oversees strategic capability development planning, to develop and review capability building initiatives, frameworks and KidSTART Practitioners’ professional pathways

Qualifications/Competencies

• Keen interest in policy formulation, planning, programme development
• Strong tertiary qualifications in a related field
• Strong writing, analytical and problem-solving skills
• Driven, resourceful and a team player
• Able to lead projects independently and engage stakeholders at different levels
• Able to manage tight timelines and deliver outcomes in a fast-paced working environment
• Flexible, nimble and able to adapt to organisational changes typical of start-up organisations
• Motivated towards learning and professional development

Responsibilities:

- Manage the Service Department, focusing on business growth and profitability improvements, including handling service calls, resource scheduling, maintaining appropriate staffing levels, generating sales revenue, ensuring suitable margins, and controlling stock and equipment in coordination with production staff.

- Oversee the Service Department staff.

- Develop and manage the service customer base.

- Handle debt collection for service department customers.

- Assist the General Manager in growing the Preventative Maintenance business, a key target area for expansion.

- Provide informed and accurate technical advice to potential customers regarding the servicing of the company’s products.

- Prepare timely and accurate quotations for the supply, repair, and installation of products as requested by potential customers.

- Keep service clients accurately informed about their service schedules and coordinate between service crews and customers for timely and cost-effective service and product delivery.

- Contribute to the overall Occupational Health and Safety of employees and subcontractors.

- Ensure overall quality standards for service work are maintained.

- Collaborate effectively with the Directors, General Manager, and Senior Managers of affiliated companies to meet common objectives and explore growth opportunities.

- Assist in detailing production paperwork for the accurate manufacture of the company’s door products as required by clients.

- Negotiate and resolve disputes with customers, suppliers, or other interested parties that may arise during normal business operations.

- Prepare paperwork to initiate the raising of invoices for serviced products, ensuring processing and mailing before the month’s end.

- Advise the Directors of any incidents or matters, including product liability, public liability, workers' compensation, motor vehicle accidents, industrial disputes, criminal or civil actions, that may involve the company or its insurers or may be of interest to the Directors.

- Comply with company policies as updated from time to time.

Skills & Experience:

- Excellent knowledge of company products to meet customer requirements.

- Proficiency in using a computer, including the Microsoft Office suite.

- Strong time management skills and the ability to meet deadlines.

- Effective communication and relationship-building skills.

-Well-developed organizational skills and the ability to manage paperwork and reporting requirements.

- Efficient problem-solving skills and a positive, assertive attitude.

- At least 3-5 years of relate experience, with technical or mechanical knowledge

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Job Description:

• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints.
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Any other ad-hoc duties as assigned.

Requirements:

• Proven work experience as a Restaurant Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge.
• Strong leadership, motivational and people skills

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will lead the project execution of the electrical infrastructure upgrade (including substations, consumer switch rooms) for power provision to EV chargers.

Overall, as a Design Manager, you will be responsible for the Charging Operations in the assigned zone(s). The job will include the following:

· Develop and implement end-to-end design development and deployment of EV chargers in public car parks. This also includes developing the tender specifications and requirements.

· Lead the design reviews to ensure EV charger deployment are carried out in compliance with the contract specifications and agencies’ code of practices and regulations.

· Support the deployment management process and coordinate with other public agencies to facilitate approval processes.

This role will also require collaboration with other government agencies, industry partners and community partners to manage the EVCPs’ installation within a designated geographical boundary. Project and people management skills will be tested to meet the master project implementation schedule, as well as to ensure smooth downstream operations and maintenance.

You are typically expected to ensure the contractor follows set regulations and is empowered to call out deviations. You shall also be the de facto deputy in the absence of the project manager for all matters.

Requirements:

· Tertiary qualification in engineering fields.

· Candidates with engineering experience in design and project management, as well as strong administration skills are preferred.

· Excellent interpersonal and communication skills to coordinate with team members and external stakeholders.

· Meticulous, efficient time manager, and skilful operator under tight deadlines

· Proficient in Microsoft Office suite software, and knowledge in Geographic Information System (GIS) platforms, applications, and interfaces preferred

· At least 5 years of relevant working experience, and at least 3 years of prior experience in managing diverse stakeholders.

Responsibilities:

- In charge of sales and business development with the assigned area

- Develope and execute sales and marketing plans and strategies to meet sales targets.

- Engage in commercial and technical discussions to address customer requirements.

- Collaborate closely with customers and design engineers to specify appropriate products.

- Proactively identify business opportunities and work towards expanding market share.

Requirements:

- Diploma or Degree in Electrical or Electronics Engineering.

- 5-8 years of sales experience with strong connections in the Marine, Oil & Gas, Petrochemical, Utilities, and Power Plant sectors, as well as with EPC contractors.

- Team player with a strong sense of responsibility.

- Excellent interpersonal, communication, and presentation skills.

- Must have own transportation.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

1. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

1. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

1. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

1. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

• Bachelor's degree in Business Administration, Marketing, Communications or a related field. Master's degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

Job Description

• Client Identification and Acquisition : prospecting & acquiring clients in various sectors (government, transportation, real estate, agriculture, and urban planning)
• Solution Proposal and Presentation: Prepare and deliver compelling presentations and proposals to showcase the value proposition of map services, addressing client needs and objectives.
• Partnership Development : Identify and forge strategic partnerships with solution providers, technology firms, industry associations, and government agencies to expand the reach and capabilities of map services.
• Develop, Implement Sales Strategies and Action to Achieve KPIs: Identify key sales opportunities, prioritize leads, and optimize resource allocation for maximum sales performance.
• Contract Negotiation and Closure: Ensure all contractual terms are clearly defined and mutually beneficial.
• Performance Tracking and Reporting: Utilize analytics tools to monitor performance metrics in real-time.
• Market Research & Analysis: Identify emerging market trends and assess competitive landscapes to inform business strategies.
• Client Relationship Management: Regularly engage with clients to address concerns and identify opportunities for collaboration.

Requirements

• Tertiary Education in Business & IT.
• A certification in Geographic Information Systems (GIS) or a technical field related to geospatial technology is highly desirable.
• Software proficiency in CRM software, sales management tools and possibly GIS tools.
• At least 2-3 years of proven strong sales experience in software technology as a solution.
• Strong sales and technical knowledge with excellent verbal & communication skills.
• Expertise in managing client relationships and providing tailored solutions.
• Possess strong networking skills to engage industry professionals.
• Ability to work independently and be a team player.
• Meticulous, highly organized and efficient.
• Highly organized, efficient, and can work under pressure.
• Able to work independently and a team player.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders from the SMU Sports & Adventure Clubs
  • Oversee, mentor, and guide the student leaders of the SMU Sports and Adventure clubs in the development and implementation of strategic goals in support of SMU Vision 2025.
  • Oversee, mentor and guide student leaders in club governance, finance and branding to establish credible student-led Sports and Adventure clubs in SMU.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Discover and nurture student leaders through out-of-the-classroom programmes/events/activities
  • Conduct regular reviews and assessments of student activities and programmes, including evaluation of the performance of sports clubs.
  • Oversee and guide student leaders in the conceptualization, operations and technical aspects of students-led events and activities.
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) through the events and activities organized by student clubs.
  • Assess student leaders on the SMU GLOs at a personal and group level using the Integrated Co-curricular Management System (ICMS) through Sports and Adventure events/activities.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• External stakeholder management (SportSG, National Sports Association)
  • Assist to establish new partnerships with NSAs/sponsors/external parties to enhance the quality of Sports and Adventure cluster's initiatives/events/activities.
  • Assist with the regular review of SportSG and the NSA policies to keep them relevant and updated.
  • Assist in the review of safety management regulations set by SportSG and its attendant NSAs and align them SMU based Sports and Adventure activities.
  • Network with other counterparts from local IHL and overseas university to exchange ideas, strengthen relationships and forge mutually beneficial partnerships when the opportunity presents itself.
• Internal operational/administrative functions of the Sports and Adventure cluster
  • Contribute relevant expertise and experience to the cluster's aggregate competencies in the Sports and Adventure cluster.
  • Helm and manage the cluster's marketing and communication efforts.
  • Perform the role as the cluster's Data Protection Officer and PDPA representative.
  • Build and maintain strong working relationship with other units and offices to promote Sports and Adventure initiatives/events/participation.
  • Assist with the organising of competitions within the Singapore University Sports Council (SUSC) and Institute-Varsity-Polytechnic Council (IVPC).
  • Assist with the manage the operations of SMU sports facilities (eg. SMU Gymnasium, swimming pool and Multi-Purpose Sports Hall).
  • Any other roles and responsibilities as assigned by RO.

• University degree in any field.
• At least 4 years of experience in a role working on sports and student development programmes.
• Experience working with SportSG, NSAs or other IHLs in collaborative projects/sporting events.
• Experience in the management of sporting events and facilities will be an advantage.
• Self-motivated with strong interpersonal and problem-solving skills.
• Facilitation skills and knowledge of assessment of learning outcomes will be a key advantage.
• Possess strong organizing, coordinating and administrative capabilities.
• Possess strong analytical skills.
• Excellent communication skills, both written and verbal.
• Ability to guide, influence and be assertive with colleagues and students where necessary.
• Experienced in managing major student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are looking for a Culture and Learning, Senior Manager to be responsible in conducting training and coordinating training activities for the Hotel. You will be providing the supervisory and leadership to motivate the Culture and Learning team to identifying training needs, developing programs, conducting training and liaising with external resources personnel.

Job Description

• Responsible for full spectrum of L&D processes to determine needs and ensure effectiveness of programs design, development and implementation.
• Create and drive multiple learning and keeping abreast of trends, needs, ideas and innovation, introducing and incorporating innovative and appropriate learning methodologies and technologies to facilitate learning and transformative development.
• To drive and embed the group’s culture, beliefs and nature.
• Able to facilitate and conduct internal trainings and orientations for new employees.
• Ensures that induction and orientation for new employees are properly carried out.
• Identify, establish and build network and partnerships with providers and partners and relevant government agencies on initiatives, grants and sponsorships.
• Preparation of training budget, training plans and reports.
• Develops internal training program based on training plan for the year.
• Makes recommendations of internal and external teaching resources.
• Manage the learning and development team and its structure to develop competencies of the team.

Requirements:

• Good professional track record
• Good leadership skills
• Degree / Diploma in Human Resources or related fields
• At least 5 years’ experience in a similar position
• Able to work under pressure and cope with tight deadlines
• Able to coach and guide team along by imparting knowledge and role modeling.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• External Grants Administration
• During the pre-award stage: Assist grant applicants who are interested in applying for research grants, and review research grant applications so as to ensure that the applications meet the funding agencies' requirements.
• During the post-award stage: Review progress reports and grant variations prepared by grant awardees for onward submission to funding agencies. This includes advice on justifications for grant variations, checks for accuracy, consistency, and completeness for the various reports to be submitted to the funding agencies.
• Research Contracting
• Review RCAs together with internal stakeholders to ensure that terms are aligned with the university's positions for research collaboration agreements and the university's interests, while escalating non-standard clauses to management for discussion and approval.
• Negotiate RCAs with external research partners together with internal stakeholders.
• Multi-disciplinary And Knowledge Exchange Research X (MAKER-X) engagements
• Support the planning and logistics for MAKER-X engagements.
• Executing the engagements and post-workshop follow-ups according to the approved agenda, which include performing any secretariat duties and regular reporting to management on outcomes from each engagement.
• Execute thematic research grant calls and review process for research collaborations with strategic research partners.
• Planning & Policy
• Support SMU university level research meetings by providing secretariat support, preparing meeting materials and monitoring and following up from meeting discussions.
• Articulate SMU research activities and performance of SMU in research in reports to SMU senior management and external stakeholders such as MOE.
• Review or draft university level research policies and attend to ad hoc policy related queries with regard to Research Data Management.
• Any other matters in other ORe functions where assistance is required.

• At least a Bachelor's Degree in any major.
• Minimum 7 or more years of working experience is preferred.
• Experience in research and grant management, and report writing will be highly advantageous.
• Excellent written and verbal communication and ability to influence and communicate effectively with external stakeholders, faculty and senior management.
• Pro-active, independent and resourceful with strong decision-making skills and the ability to work with minimal supervision.
• Meticulous, attention to detail, and exercise care in delivering quality work.
• Resourceful and responsible.
• Proficient in the use of Microsoft Office Word, Excel and PowerPoint.
• Proficient in the use of online meeting platforms for virtual meetings such as Zoom and Microsoft Teams.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage a team to meet undergraduate admissions marketing objectives, lead undergraduate admissions' social media marketing efforts across various social media platforms, including strategy, content development, collaterals development and working with partner agencies.
• Oversee and manage undergraduate and postgraduate marketing communications efforts and campaigns to key stakeholders at every stage of the prospective students' funnel.
• Lead international outreach efforts for undergraduate recruitment, keeping up-to-date on current and emerging trends across the international higher education landscape, and generating original and creative marketing and outreach initiatives to position SMU as a University of Choice.
• Work closely and strategically with local and international educators, principals and teachers, including taking part in fairs, information sessions, roadshows and school events and running programmes for prospective students to generate interest in SMU as a University of Choice.
• Helm stakeholder account management and support admissions' selection processes during the admissions season.

• Degree with at least 8 to 10 years of relevant experience.
• Strong understanding of the local and international higher education and university admissions landscape, with demonstrated experience in higher education marketing.
• Demonstrated experience in social media marketing, including developing social media strategy, content generation, campaign management and analytics reporting.
• Proven track record in cross-functional stakeholder management, spearheading new collaborations and growing strong strategic relationships across all stakeholder levels.
• Excellent writing skills with the ability to write succinct and engaging copy and vary writing styles across different audiences and platforms, both online and offline.
• Excellent presentation skills with the confidence to present to very different audiences across a range of events, from Open House talks to joint university panels.
• Very strong customer service mindset with the ability to respond to different types of personalities.
• Global orientation, with a willingness to travel.
• Working level proficiency in Mandarin will be an added advantage.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

What the role is

We are looking for an enthusiastic and self-motivated individual to join the Centre for Wildlife Rehabilitation team under the Wildlife Management Division. With a focus on wildlife management and rehabilitation, the job will range from caring and treatment of wildlife, wildlife management operations and responding to ad-hoc emergency cases.

What you will be working on

• Carry out veterinary examination, triage, surgical procedures, restraint, medication and health records of animals.
• Carry out pre-, peri- and post-operative care of patients including upkeep of clinic, surgical preparation, anaesthesia monitoring, movement of animals and recovery.
• Supervise the daily care and well-being of animals, including feeding, husbandry of animals.
• Assist with centre operations, including maintaining veterinary and clinical records, management of data and inventory, procurement of centre and clinic supplies, using computer systems where necessary.
• Review and implement operational processes related to animal health and welfare, centre management and biosecurity, data and inventory management.
• Assist with training of staff on animal care.

What we are looking for

• Veterinary degree from veterinary schools fully accredited by the American Veterinary Medical Association, the Royal College of Veterinary Surgeons or the Australasian Veterinary Boards Council, or Veterinary degree from other universities
• At least 1 year of relevant experience working in a veterinary clinic or research institute or other wildlife related facilities is preferred
• Relevant experience in wildlife veterinary care in Singapore or overseas will be advantageous
• Competent in handling, treatment and care of wildlife, including but not limited to small mammals, birds and reptiles.
• Independent and able to work effectively with others in a team environment
• Willing to work after office hours, on weekends and during public holidays when required
• Possess good writing, interpersonal and communication skills
• An organised, creative and resourceful team player who is able to work independently

Office Location

Animal And Plant Health Centre

6 Perahu Road, Singapore 718827

Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment, to identify opportunities for the SMU community, focusing on forging partnerships with universities in Asia and in particular China.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.
• Staff and support SMU principals' participation in international forums and networks, including the drafting of speeches/keynote addresses and discussion pointers, as well as publicly available information.
• Project lead in the Office's communications initiatives.

• At least a Bachelor's degree in International Relations, Communications, International Marketing or other global-oriented fields of study.
• At least 6 years work experience in international work with proven high-competency and achievements in partnership development and management work, as well as cross-cultural projects.
• Keen understanding of, and experience working in Asia, in particular China.
• A strategic and analytical thinker.
• High level of written and oral communication skills, who enjoys writing, as well as editing work.
• Is meticulous, with an eye for detail and a keen appreciation of good documentation.
• Able to manage multiple, competing tasks, and meet tight deadlines with a high-level of accuracy.
• A good combination of high intelligence, emotional and cultural quotients.
• Enjoys engaging and working with people, a good team player.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overall responsibility for The SMU Shop (TSS).
• Achieve revenue and profitability objectives, marketing and promotions, pricing, product sourcing, logistics, vendor management, visual merchandising & customer service.
• Position The SMU Shop as an extension of the SMU brand and ensure brand alignment in all aspects. This includes overseeing sponsorship requests as an avenue to increase brand exposure among student groups and the public. Also to ensure proper portrayal and usage of the Smoo Mascots.
• Work with internal clients for customized products from conceptualizing to delivery.
• Curate exclusive merchandise that is aligned to SMUV2025 and SMU Brand.
• Create and implement online shop business plans and work closely with members of the marketing team to execute e-marketing strategies to boost site traffic and generate sales.
• Drive traffic to the store/ site by using social media such as Facebook, Twitter, Instagram and eDMs.
• Upkeep the shop faade, display fixtures and storage areas.
• Maintenance of the point-of-sales system and ensuring strict adherence to cash management best practices; and execute and monitor loss prevention.
• Manage product inventory, keep a good database of inventory movement and annual stock take.
• Prepare monthly and yearly sales report and updates to management.
• Prepare and set budgets.
• Responsible for listing the store policies as well as writing and refreshing SOPs.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Oversee the performance and training of staff and student helpers.
• Overall shop operations and management as per normal retail shop (front and back office work).
• Provide customer service and resolve customer problems or complaints by determining optimal solutions.

• Degree or Diploma in Retail, Arts or Mass Communication with at least 6 years of relevant experience in the retail industry.
• eCommerce certification or diploma would have an added advantage.
• Experience in retail, sales, merchandising, shop operations, online store operations and SEO.
• Pleasant personality, meticulous, conscientious, pro-active and can work independently.
• Excellent communications (both spoken and written English) and interpersonal skills.
• A retailer's mindset and fast fashion oriented.
• Flexible, and a team player. Customer Service is essential.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Adobe Photoshop, Microsoft Office applications, Shopify, major email programs, and SAP procurement systems.
• Planning and organizational skills including establishing priorities and objectives, correctly scheduling store activities and personnel and appropriately allocating resources.
• Written and verbal communication skills including the ability to present information in a clear manner and to appropriately respond to questions.
• Adaptability including the ability to adjust approach to match different task and employee requirements.
• Customer service orientation including the ability to develop customer relationships and understand customer needs.
• Analysis and problem assessment including the ability to identify cause and effect relationships.
• Judgment and decision-making skills including the ability to correctly define an issue and select the right course of action.
• The ability to maximize the performance of staff by agreeing on objectives and providing the necessary assistance to reach these goals.
• Coaching skills including the ability to facilitate the development of staff by providing guidance and feedback.
• Delegation skills including the ability to appropriately allocate tasks and responsibilities to staff members.
• Initiative including the ability to be proactive in generating ideas for improvement of store operations and profitability.
• Detail-oriented including paying attention to all aspects of the store operations, accurately checking processes and tasks and following established procedures.
• Collaboration including building relationships and taking actions to achieve overall objectives.
• Integrity including promoting and maintaining social, ethical and company norms.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with an unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.

As a Sales Manager, you will play a key role in achieving sales targets, enhancing the customer experience, and ensuring the overall success of the corporate sales business.

You will also -

• Set and execute an aggressive client acquisition strategy for corporate clients to generate revenue
• Recruit, coach, inspire, lead, and scale a high-performing sales team to achieve revenue targets for corporate sales
• Identify, develop, and manage new client business relationships that drive sales and brand awareness
• Generate and analyze sales reports to track performance and identify areas for improvement
• Ensure exceptional customer service standards are maintained by the sales team to build a satisfied and loyal customer base
• Develop new marketing partnerships that will raise brand awareness through proactive outreach and network building
• Initiate and organize corporate events to widen our corporate client base

We want to speak with you if you are/have –

• At least 5 years of experience developing, leading, and retaining a high-performing sales team
• Consistent overachievement of quota and revenue goals
• Excellent operational and analytical abilities
• Comfortable with a very fast-paced start-up environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Stewarding Supervisor / Assistant Manager, we rely on you to

• To maintain the cleanliness and hygiene standard of the outlet as per the SFSMS Policies.
• To ensures employees and contractors follow and adhere to hotel policies.
• Arrange requisition of par stocks and supplies of stewarding storeroom to ensure that sufficient items are available for operations all times.
• Prepare inventory lists and personally conduct inventories for various outlets
• Other ad-hoc duties assigned by management

We are looking for someone who:

• Preferably has experience working in hospitality industry
• Committed to maintaining quality standards
• Good team player who is keen to learn
• Communication and interpersonal skills
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Meeting existing and potential clients and building positive relationships
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Producing reports for management
• Training business developers and sales colleagues
• Working in a client’s business or in an office.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Job Description

• Responsible for the full spectrum of mechanical and technical operations of the building
• Lead and supervise the Maintenance Team and Term Contractors to deliver high quality standards for building maintenance
• Conducts routine inspection of all offices, guest rooms and public areas to ensure facilities are in good condition and corrective actions are taken accordingly
• Recommends to Management on ad-hoc required improvement projects from time to time
• Manages projects and implements preventive maintenance programmes to ensure the company facilities are well-cared for and adequate to support the company's business operations
• Ensures the building safety is in compliance with all regulations set by the local authorities and conducts investigations for non-compliance and develops corrective actions/plans
• Conduct training, drills and exercises in fire safety and ensures that fire safety requirements set by SCDF are fulfilled
• Responsible for budgetary controls and manages costs effectively for all maintenance works
• Undertake any building related duties that may arise from time to time

Requirements

• At least a Diploma in Mechanical and Electrical Engineering or Facility Management
• Minimum 5 years M&E experience in a similar capacity, preferably in hotel, serviced apartment, or office environment
• Fire Safety Manager Certificate or LEW Certificate will be an advantage. Successful candidate without these qualifications but with the required work experience will be sent for Fire Safety Manager Course.
• Strong leadership skills to manage working teams
• Good communication and report-writing skills
• Good project management and budgetary planning skills

● Oversee day-to-day operations of the clinics

● Lead a team of administrative staff and optometrists to ensure that all the clinics’ daily operational activities run smoothly

● Coordinate and communicate between the management team, clinic staff and patients

● Oversee the assignment of tasks and manpower distribution of clinic staff

● Planning of employees’ development and training program

● Involvement in the recruitment process of clinic staff

● Evaluate, develop and implement new protocols in discussion with the management team to enhance patient care, optimize clinic operations and improve staff performance

● Performing staff reviews together with the management team to help employees achieve individual as well as organizational goals

● Supervise and manage clinics’ billing processes, financial documents, purchases, inventory, as well as maintenance of clinic equipment.

● Overseeing and supporting the teams at the various clinics with regards to administrative issues such as Medisave/insurance claims, financial counselling, payment issues or difficult patient situations

● Oversee the management of front desk counter for patient registration/appointment schedule/inventory for the clinic

● Setting up of new clinics and ensuring that procedures and policies are in keeping with regulatory authority requirements

Reports to: Group Finance Director with dotted line to CEO

Job Status: Full-time

Job Summary:

We are seeking a results-driven Senior Finance Manager to lead our finance team and oversee all financial planning, management, and reporting activities. The Senior Finance Manager will play a key role in strategic financial planning and will be responsible for ensuring the accuracy of our financial records while providing financial insights to support business decisions.

Key Responsibilities:

1. Lead the finance team in the preparation of monthly, quarterly, and annual financial statements and ensure the accuracy and integrity of financial data and reports.

2. Work closely with the management team and department heads to build up annual budget and rolling forecast.

3. Prepare monthly financial performance report, highlight potential risks and propose solutions.

4. Provide guidance and support to regional financial team.

5. Ensure compliance with financial and tax regulations, policies, and procedures.

6. Optimize financial systems and processes to improve efficiency and accuracy.

7. Manage relationships with banks, auditors, and other financial institutions.

8. Partner with business units to provide finance-related advice.

Qualifications:

1. Bachelor’s degree in Finance, Accounting, or related field; Master’s degree preferred.

2. Minimum of 7 years’ experience in finance, with at least 3 years in a managerial role

3. Certified Public Accountant (CPA)/Chartered Accountant (CA) or equivalent professional certification.

4. Advanced analytical and problem-solving abilities.

5. Excellent communication and interpersonal skills to interact with all levels of the organization.

6. Ability to work independently, under pressure and meet tight deadlines.

7. Proficiency in Mandarin is preferred to facilitate communication with Chinese associates.

8. Prior experience in accounting firms is an added advantage.

9. Experience in European companies is an added advantage.

Key Objective

This position is to assist the Head of Department in driving and coordinating strategic plans for CASE’s needs to develop foresight through research to ensure alignment with CASE’s objectives and outcomes.

Specific Responsibilities/Duties

• To assist the Head of Department in driving and coordinating the strategic development to achieve the Association’s objectives and outcomes.
• To conduct research on emerging trends and common issues in the consumer landscape to support and guide the Association’s strategic plans.
• To provide secretarial support to the relevant committee(s) in formulating our strategy, and to track the development and progress of implementation.
• To communicate the strategic intent with internal stakeholders through Work Plans to achieve alignment within the organisation.
• To organise industry engagements such as corporate visits and focus group discussions.
• To assist in ground sensing work such as the annual consumer awareness survey.
• To lead or participate in CASE wide initiatives.
• To undertake other duties assigned by supervisor to achieve CASE outcomes.

Knowledge, Skills & Abilities (Requirements)

• Degree in Economics, Business or Social Sciences
• Diploma holders in Business or Social Sciences with 3 years of related working experiences may apply
• Have keen interest and 2-3 years prior experience in strategy formulation, planning, research, foresight and horizon-scanning
• Ability to synthesise research data to anticipate strategic and future opportunities
• Possess good analytical skills to take strategic perspective when processing insights from research findings
• Experience in research work with strong writing skills to frame complex issues and propose recommendations in papers
• Possess strong interpersonal skills to collaborate effectively with stakeholders
• Possess good presentation skills to communicate analysis and policy calls clearly
• Minutes writing and preparation of Management reports
  Resourceful and adaptive

Important: The application form can be downloaded at https://www.case.org.sg/wp-content/uploads/2023/04/APPLICATION_FOR_APPOINTMENT-.docx.

Please do not send us any documents with your NRIC on it, as this is a regulatory requirement.

Key Responsibilities:

• Management of the Service Department: Responsible for overseeing all aspects of the Service Department's operations, focusing on business growth and profitability improvement. Tasks include handling service calls, scheduling resources, maintaining staffing levels, generating sales revenue, ensuring suitable margins, and managing stock and equipment controls. Coordination with production staff is also crucial.
• Management of Staff in Service Department: Direct supervision and management of the service team, ensuring efficiency, productivity, and adherence to company standards.
• Development and Management of Service Customer Base: Build and maintain relationships with customers, ensuring their needs are met and promoting ongoing service contracts.
• Management of Debt Collection: Oversight of debt collection efforts related to service department customers, ensuring timely payments and resolving any outstanding issues.
• Assist in Developing Preventative Maintenance Business: Support the General Manager in expanding the Preventative Maintenance business segment, aiming for specific growth targets.
• Technical Advice to Customers: Provide informed and accurate technical advice to potential customers regarding servicing of the company’s products.
• Quotation Preparation: Promptly prepare quotations for supply, repair, or installation of products as requested by potential customers.
• Coordination of Service Requests: Inform service clients about the schedule of their service requests, coordinating effectively between service crews and customers to ensure timely and cost-effective delivery of services and products.
• Occupational Health and Safety: Assist in maintaining occupational health and safety standards for employees and subcontractors.
• Quality Standards: Ensure overall quality standards for service work performed, maintaining high levels of customer satisfaction.
• Collaboration and Objective Alignment: Work closely with Directors, General Manager, and Senior Managers of affiliated companies to achieve common business objectives and explore growth opportunities.
• Production Paperwork Detailing: Assist in detailing production paperwork to ensure accurate manufacture of the company’s door products as required by clients.
• Dispute Resolution: Effectively negotiate and resolve disputes related to customers, suppliers, or other parties as they arise during business operations.
• Invoicing and Documentation: Prepare paperwork for invoicing related to serviced products, ensuring timely processing and mailing before the end of each month.
• Incident Reporting: Alert Directors about any incidents or matters (e.g., product liability, public liability, workers' compensation, disputes) that may impact the company or require attention.
• Compliance: Adhere to company policies and procedures at all times.

Skills & Experience:

• Excellent knowledge of company products and services to meet customer requirements effectively.
• Proficiency in computer use, including Microsoft Office suite.
• Strong time management skills with the ability to work efficiently to meet deadlines.
• Effective communication skills and ability to build strong relationships.
• Well-developed organizational skills with a focus on coordinating paperwork and reporting requirements.
• Efficient problem-solving abilities and assertiveness coupled with a positive attitude.

This role demands a proactive and organized individual capable of overseeing diverse responsibilities within the Service Department, from operational management and customer relations to financial oversight and compliance with company policies.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Senior Project Manager

As a Senior Project Manager, you will oversee the planning and execution of projects, ensuring the highest standards of project delivery. Working closely with design leaders and directors, you will manage project schedules, quality control, and overall project management.

Responsibilities:

• Manage projects including schedules, timelines, billings, invoicing, and collections.
• Collaborate with international design teams to ensure superior project execution.
• Ensure quality control from initial presentations through documentation and service delivery, including coordination of construction documents, details, and specifications.
• Review shop drawings and material sample submittals to ensure compliance with design.
• Perform Construction Documents (CD) and Construction Administration (CA) tasks, resolving code and construction issues.
• Conduct and document field observations to monitor construction progress and handle construction administration duties such as Requests for Information (RFIs), Requests for Proposals (RFPs), and change orders.

Qualifications:

• 7-10 years of project management experience, with 5-10 years preferably in hospitality or similar industries.
• Degree in Interior Design, Architecture, or equivalent work experience.
• Experience with international 5-star luxury and upscale projects.
• Technical proficiency in design and production software (e.g., AutoCAD, Illustrator, Photoshop) and MS Office (Word, Excel, PowerPoint, Outlook).
• Strong collaborative and team-oriented approach with excellent organization and time management skills.
• Excellent English communication and presentation skills.

This role demands a seasoned professional who can ensure meticulous project planning and execution while maintaining high standards of quality and client satisfaction in luxury and upscale project environments.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Job Description:

• Lead and oversee a team of AV Engineers to deliver solutions and services in accordance with company standards and best practices to meet customer requirements.
• Manage resource allocation and job assignments for the engineering team.
• Plan and organize relevant training programs for engineers based on their needs.
• Provide regular reports to management on team activities and project status.
• Ensure the team delivers productivity, high-quality solutions, and services to clients.
• Supervise and collaborate with engineers to resolve technical challenges, leveraging support from partner teams.

Education Qualification:

• ITE/Diploma in IT, Engineering, or Audio Visual related fields.

Optional Certifications:

• Crestron CTI-P101, CTI-P201
• Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2
• Cisco CCNT, CCNA

Experience:

• Minimum of 5 years of experience in system configuration, testing, and commissioning for Audio Visual solutions.
• Experience with products such as Videowalls, LED & LCD Displays, Digital Sound Processors (DSP), Amplifiers, Speakers, video conferencing systems, and Audio Visual Switches.
• Familiarity with renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc.
• Additional experience in automation programming with Crestron, Extron, AMX, Kramer, DSP programming, and related technologies is advantageous.

For Mycareerfuture template

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)