Key Responsibilities:

• Project Planning and Execution:Develop comprehensive project plans, including scope, timelines, budgets, and resources, to meet client requirements and organizational objectives.Oversee all phases of project execution, ensuring adherence to schedules, budgets, and quality standards.
• Serve as the primary point of contact for clients, managing expectations and ensuring alignment throughout the project lifecycle.
• Proactively address client concerns and provide regular updates on project progress.
• Lead and manage multidisciplinary project teams, ensuring effective collaboration and efficient resource allocation.
• Foster a high-performance culture within the team by providing guidance, mentorship, and support.
• Oversee marine-specific construction activities such as dredging, piling, seawall construction, and other infrastructure developments.
• Ensure compliance with marine construction regulations, environmental standards, and safety protocols.
• Identify potential risks and develop mitigation strategies to address project challenges.
• Resolve issues promptly to maintain project momentum and quality standards.
• Prepare detailed project reports for stakeholders, including progress updates, financial summaries, and compliance documentation.
• Maintain accurate records of project activities, milestones, and outcomes.

Requirements:

• Proven experience managing end-to-end projects, including full project lifecycle management and client interaction.
• Strong leadership skills with the ability to manage diverse teams and stakeholders effectively.
• In-depth knowledge of marine construction techniques, equipment, and best practices.
• Excellent communication and negotiation skills to manage client relationships and contracts.
• Proficiency in project management tools and software.
• Strong problem-solving and decision-making abilities.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Job Descriptions

• Management of Daily Restaurant Operations. Formulated micro-plans in tandem with organization objectives. Manages the business, customer & employee environment.
• Able to be progressive and adaptable to read the business landscape and equipped with good analytical skills and problem-solving abilities.
• Good applicable experience and knowledge in general managements functions such as HR, Marketing, etc.
• Travels (including overseas) and accepts redeployment of job responsibility and outlets wherever necessary

Job Requirements

• Experienced and passionate
• Minimum 3 years relevant experience in Japanese customer service
• Meticulous and detailed in their delivery of service and communication
• Experience in managing complex multi operating units
• Well-groomed and comfortable working under stress and a demanding environment;
• Positive attitude, cheerful and good interpersonal skills
• Comfortable working split shift and a 6 days work week, and
• Preferably ready to start immediately or within a short notice period
• Position suitable for ex-cabin crew/ airlines crew
• Excellent career prospects and various benefits for senior employees.

Working Hours

• 6 days work week
• 11.00am - 3.00pm and 5 - 11pm

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Job Description:

We are seeking an experienced and proactive Senior HR Executive / Assistant HR Manager to join our dynamic HR team. The successful candidate will lead and manage all HR functions to ensure the efficient and effective implementation of HR strategies and policies. This role will require strong leadership skills, a deep understanding of Singapore Labour Laws, and the ability to align HR practices with organizational goals.

Key Responsibilities:

1. Recruitment & Talent Acquisition:Oversee the full recruitment cycle, including sourcing, screening, interviewing, and selecting candidates for various positions across the organization.
   Develop and implement effective recruitment strategies to attract top talent and meet organizational staffing needs.
   Coordinate with department heads to understand hiring requirements and create job descriptions.
   
2. Compensation & Benefits:Manage employee compensation and benefits programs, including salary benchmarking, incentive schemes, and benefits administration.
   Ensure that compensation structures are competitive and aligned with industry standards.
   Provide guidance on payroll administration and benefits-related queries.
   
3. Employee Relations:Act as the primary point of contact for employee inquiries and concerns regarding workplace issues, performance, or grievances.
   Foster a positive and supportive work environment, ensuring open communication between management and staff.
   Resolve employee disputes, complaints, or conflicts in a fair and timely manner.
   
4. Performance Management:Oversee the performance management system, ensuring that performance reviews are conducted in a consistent, fair, and transparent manner.
   Provide guidance to managers on setting performance objectives, conducting appraisals, and addressing performance issues.
   Implement employee development plans and initiatives to support continuous growth and improvement.
   
5. HR Policy Development & Compliance:Develop, review, and update HR policies and procedures to ensure alignment with Singapore Labour Laws and industry best practices.
   Ensure that HR policies and practices comply with local regulatory requirements and promote a healthy and compliant work environment.
   Stay updated on changes in labour laws and regulations to ensure the company remains compliant.
   
6. HR Administration & Reporting:Manage HR documentation and employee records to ensure accuracy and compliance with data protection laws.
   Prepare regular HR reports on key metrics such as turnover, recruitment, employee engagement, and performance.
   Assist with HR audits and ensure all necessary records are maintained for compliance purposes.
   
7. Training & Development:Identify training needs across the organization and support the design and delivery of training programs.
   Promote employee engagement initiatives to enhance organizational culture and employee satisfaction.

Key Requirements:

• Educational Qualifications:Bachelor’s degree in Human Resources, Business Administration, or related field.
  HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.
  
• Experience:Minimum 5 years of experience in HR, with a solid background in recruitment, compensation & benefits, performance management, and employee relations.
  Experience working in a fast-paced environment and managing HR functions in a mid-to-large-sized company.
  Strong knowledge of Singapore Labour Laws and HR compliance requirements.
  
• Skills & Competencies:Excellent communication and interpersonal skills.
  Strong problem-solving and conflict resolution abilities.
  High level of attention to detail and organizational skills.
  Proficient in HR software and Microsoft Office Suite (Excel, PowerPoint, Word).
  Ability to work independently and as part of a team, with a hands-on approach.
  Strong leadership skills with the ability to influence and build relationships at all levels.
  
• Personal Attributes:Proactive, with a strong sense of ownership and responsibility.
  Discretion and professionalism in handling sensitive information.
  Adaptability and a positive attitude towards change.
  

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have minimum of 7 years of work experience in Medical Affairs/similar customer facing functions in the pharmaceutical industry.
• People managing experience would be added advantage
• A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

~Liase with clients regarding job site process and solving any site's problems.

~Arrange worker's schedule for daily job scopes.

~Liase with Sub Contractor regarding job site issue and way to process the work.

~Make sure job site environment tidy & job site handover on time.

~Get new clients when required.

~Prefer have Class 3 licience.

Main Purpose of the Job:

• Ensure high quality, accurate working capital data is maintained and provided to both internal and external clients on a timely basis
• To assist the Financial Controller in managing and controlling the office's working capital (i.e. Outstanding debts) and to ensure that both internal & external clients receive accurate and timely financial information

Job Description (Key Responsibilities):

AR Manager

• Manage Billings team of two Billings Executives, overseeing their work and managing allocation of tasks
• Issue Invoices & credit notes to clients for fee billing & E submission in Government website
• Ensure correct account allocations and compliance with GST requirements
• Prepare and consolidate fee forecasting cash flow schedule for clients
• Handling enquiries regarding projects fee billing
• Liaise with Clients, project Directors & project managers on project status for fee billing
• Checking of fee agreements
• Month End closing activities for Accounts Receivables
• Perform ad hoc accounting, reporting and analysis tasks as required
• Credit Controller
• Pro-active processing of daily collections from customers
• Conduct rigorous follow-up procedures with timely and efficient issue resolution.
• Regular meetings and follow-up with Project Directors/Project Managers on working capital management (i.e. Account Receivables) and ageing debts with pro-active issue resolution.
• Work with clients on overdue balances; agree instalment payment plans if appropriate.
• Reporting activities such as weekly collections update and monthly accounts receivable ageing analysis
• Management of bad debt provisions including regular review and follow up, and monthly recommendations for accounts to be provisioned or written off if required
• Monitor intercompany receivables positions and follow up on collections from other AIS entities, including swift issue resolution
• Review existing internal controls, and develop and improve collection processes & cycles.

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

KNOWLEDGE, SKILLS AND ABILITIES

• The ability to work independently and be self-motivated. Enthusiastic, pro-active, persistent, robust and committed to "getting the job done" & “can-do attitude” with high quality.
• Ability to process large amounts of information quickly & be interested in rapid learning.
• Excellent communication and interpersonal skills that helps create, build and maintain strong working relationships.
• Able to work well under pressure with respect to meeting targets and deadlines.
• Good organisational skills, able to multi-task and deal with urgent requests.
• Strong time management skills and is self-initiative.
• Understand the wider business issues and to generate and develop new ideas to add value.
• Strong understanding of accounting and business principles essential.
• Needs to be fluent in English. Mandarin an advantage.
• Effective written and oral communication skills; ability to communicate to a non-financially literate audience is a prerequisite.
• Close attention to detail, willingness to take on any task and flexibility in work hours, if necessary, to meet business objectives.

CREDENTIALS AND EXPERIENCE

• Be a seasoned credit or AR professional.
• A minimum of 6 years’ experience. Legal industry or Professional Services experience is preferred.
• Experience of working for a MNC is desirable, with exposure to multi-currency environment.
• Is required to have knowledge of local accounting, reporting and tax requirements.
• Advanced level Excel essential, with ability to use other Microsoft applications including Word, PowerPoint and Outlook.
• Experience of using MS D365 or similar ERP system an advantage

Career / Promotion Prospect

AIS is an MNC with a global footprint. Career progression within Singapore and Internationally is possible for high performers.

Company Profile

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Assistant Manager (Education) to join our team and play a crucial role in advancing our mission.

Job Description:

The Assistant Manager (Education) works in the Singapore Kindness Movement’s (SKM) education team in conceptualising and executing programmes through schools to achieve SKM’s mission. He/She reports to the Deputy Director (Education) and Executive Director.

He/She joins the team of managers and assistant managers to lead the organisation’s delivery of programmes and outreach to preschoolers, lower primary students and their parents, and educators.

The Assistant Manager (Education)’s job description is as follows:

• Conceptualises, markets and executes programmes, events and resources to inculcate kindness and graciousness in students from preschool to tertiary levels
• Serves as part of the Kindsville and Friends of Singa team, supporting programmes under these two banners
• Seeks, builds and maintains partnerships with preschools, schools, service-learning clubs, government, and private organisations to run educational programmes and events
• Collaborates with partners to enhance parent-child engagement through community outreach efforts, particularly leveraging the Kindsville initiative
• Co-plans, markets and executes the annual Kindness Award Ceremony, covering tasks from nomination consolidation and coordination to event management
• Maintains and organises archives of collaterals, photos and previous work for future reference. Manages and updates content on websites for key programmes, ensuring the latest and most impactful messages are shared
• Ensures rigorous administrative and procurement processes for projects and initiatives. Adheres to sound governance principles, managing internal budget, logistics and sponsorship requests effectively
• Establishes accountability and evaluation standards to measure the impact of our programmes. Delivers comprehensive post-event reports and programme conclusion, offering insights and recommendations for future improvement
• Works with the different sectors within SKM for the seamless implementation of all programmes. Actively participates in and contributes to assigned task clusters within the Secretariat, fostering a collaborative working environment

Qualifications

• Skills: Strong organisational and project management skills. Excellent verbal and written communication capabilities.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.
• Experience: At least two years of experience in programme development and management, preferably in the education sector or at least three years of experience in other fields
• Certifications: Any additional qualifications in educational programme design, public relations, or marketing will be a plus.
• Manage and review internal budget and logistics for programmes and events under your charge, including sponsorship requests.
• Establish accountability and evaluation standards and procedures to track programme effectiveness and impact.
• Provide post-event and programme reports for review and recommend areas of improvement.
• Seek, build, and maintain partnerships to collaborate with tertiary service-learning clubs, government, and private organisations to run tertiary programmes and events.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Business Development Manager will play a critical role in driving the brand’s growth through strategic partnerships, market expansion, and sales channel development. This individual will identify new opportunities, nurture key relationships, and implement strategies to enhance the brand’s presence, revenue, and customer engagement.

You will also be responsible for:

1. Strategic Partnerships

• Identify, negotiate, and manage partnerships that align with the brand’s values and goals.
• Collaborate with complementary brands for co-marketing and cross-selling opportunities.
• Secure placement in new retail and e-commerce channels.

2. Market Expansion

• Develop and execute strategies to penetrate new markets and customer segments.
• Lead efforts to expand the brand’s presence in international markets, including securing export partnerships.

3. Sales Channel Development

• Manage and grow relationships with retail and distribution partners to maximize sales and visibility.
• Optimize direct-to-consumer (D2C) strategies and identify opportunities on e-commerce platforms.

4. Customer Acquisition & Retention

• Work with the marketing team to design campaigns targeting customer acquisition and retention.
• Collaborate on loyalty programs and initiatives to deepen customer engagement.

5. Corporate Sales & B2B Opportunities

• Develop partnerships for corporate gifting, employee wellness programs, and bulk orders.
• Create customized solutions for business clients to drive revenue.

6. Market Research & Insights

• Conduct in-depth market research to understand competitive landscapes and consumer behavior.
• Identify trends and provide insights to influence product development and branding strategies.

7. Revenue Growth

• Implement innovative strategies to drive revenue growth across all sales channels.
• Collaborate with sales teams to introduce new pricing models or promotional strategies.

8. Relationship Management

• Build and maintain strong relationships with key stakeholders, including retail partners, vendors, and distributors.
• Ensure partners are well-supported and aligned with the brand’s objectives.

9. Brand Representation

• Represent the brand at trade shows, exhibitions, and industry events.
• Deliver compelling presentations to potential partners and stakeholders.

10. Cross-Functional Collaboration

• Partner with product, marketing, and sales teams to align business development initiatives with overall brand goals.
• Act as a liaison between external partners and internal teams to ensure seamless execution.

We would want to speak with you if you are / have –

• Minimum 5 years of experience in business development, sales, or strategic partnerships, preferably in the consumer goods or retail industry.
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven ability to develop and execute business growth strategies.
• Strong negotiation, communication, and relationship-building skills.
• Analytical mindset with a track record of using market insights to inform decisions.
• Proficiency in CRM software and Microsoft Office Suite.

It would be great if you have:

• Experience working with sustainability-focused or innovative consumer brands.
• Familiarity with the retail and e-commerce landscapes in Singapore and Southeast Asia.
• Success in driving customer acquisition, retention, and revenue growth through partnerships.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Workplace address:

67 Beach Road #02-01/02 Bulkhaul House, Singapore 189688

Job Responsibilities:

1. Overall responsibility for the corporate accounting for group internal and external financial reporting.
2. Prepare monthly / quarterly / yearly financial reporting to the management and Head Office for review.
3. Prepare annual and 5 year budget to the management and Head Office.
4. Manage the statutory taxation obligations - prepare GST and income tax reports and calculations.
5. Liaise with auditors, tax agents and regulatory agents on audit, tax and any other related matters.
6. Prepare the documents/reports required by Head Office.
7. Perform other job-related duties as assigned.

Job Requirement:

1. Bachelor's degree in Finance and Accounting, preferably with 5 years working experience in related field, audit background is preferred but not compulsory;
2. Candidate with Singapore CA, ACCA or other qualification body member is preferred;
3. Solid communication skills, both verbal and written;
4. Proficient in using Microsoft Office Apps, candidate with VBA skills is preferred.

To apply online please click on the APPLY NOW button, or email your resume to [email protected] We regret only shortlisted candidates will be notified.

As a member of THE Alliance Coordination Centre (THE ACC), you play an important role in managing and nurturing strategic partnerships with our shipping alliances. You are to coordinate effectively with our alliance partners to ensure seamless operations, optimise shipping routes, and enhance service offerings. You are expected to analyse performance metrics, identify areas for improvement, and implement strategies to enhance operational efficiency and customer satisfaction.

Responsibilities

• Coordinate daily operations and communications with alliance partners.
• Monitor and optimize shipping routes and schedules.
• Analyse performance data and generate reports for management.
• Identify and resolve operational issues in collaboration with partners.
• Develop and maintain strong relationships with alliance partners.
• Ensure compliance with industry regulations and company policies.
• Support the negotiation and implementation of alliance agreements.
• Any other tasks assigned by Management.

Requirements

• Bachelor’s degree in Business, Logistics and Supply Chain, Maritime Studies or any other related field.
• At least three (3) years of experience in logistics, shipping, or a related industry with experience in network planning preferred.
• Fluent in Mandarin to facilitate discussions and negotiations with alliance partner members.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Proficient in MS Office Tools.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Tech Delivery Manager

Job Requisition Number: JR46059

Job Level: >10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

· Lead and mentor a team of technology Microservice professionals focused on customer onboarding.

· Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.

· Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.

· Strong analytical and problem-solving skills with a focus on delivery results.

· Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

· Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.

· Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.

· Analyse, develop, enhance, debug, support, maintain, test applications

· Good to have the knowledge in SDM Process, esp infrastructure preparedness and coordination with cross division teams

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

· Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.

· Have managed team size between 5 and 10

· Experience in SDLC/ Agile delivery (SCRUM)

· Directly lead and manage a team of technical teams.

· Understand and adhere to bank processes such as project governance, change control management etc...

· Ability to manage complex, time-sensitive deployment queues with other teams in the bank.

· Strong organizational and leadership skills.

· Ability to adapt to an environment where requirements change rapidly.

· You must be an experienced developer, with good experience in system integration/interfacing.

· You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

· Manager (ADM) in all relevant technical matters, end-to-end, within the project.

· Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to provide environmental support during SIT/UAT.

· You are expected to ensure your work is adequately documented and transferred to the production team post-cutover.

· You will be expected to work with the senior developers and system architects in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

· PMP Certified

· Java Certified

· VM Infrastructure awareness

· Good to aware on TDM Process

Technical Skills

· Red Hat Linux, Shell Script, Java

· OCP

· Oracle

· Maria DB

· Spring boot knowledge

· Knowledge in Jboss, Unix, Linux

· Good to have a multi tenancy approach

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Assistant Restaurant Manager (Nobu Singapore)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.

What you will do

• Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives.
• Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
• Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
• Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
• Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you will bring

• Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Responsibilities

In order to effectively undertake the responsibilities listed below, we are looking for a candidate who has experience in both corporate communications as well as marketing communications functions. This person will need to be a strong writer who is well-versed in the different types of content writing to communicate effectively in a corporate environment as well as in marketing copy. It is also essential to be experienced in digital marketing.

Key responsibilities include:

• Maintaining a clear and strong corporate image of the organisation through accurate and consistent application of the corporate identity and values, initiating and implementing corporate communication programmes and campaigns to strengthen the corporate brand. This includes corporate social responsibility initiatives, corporate events and trade conferences.
• Developing, drafting content and maintaining effective communications materials for both internal and external stakeholders including the corporate website, social media and other promotional materials.
• Strategising, developing and implementing campaigns for marketing communications purposes to promote our products and services. This includes online and offline platforms.
• Conduct media monitoring and manage crisis alerts.
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor's Degree with minimum 8 years of relevant working experience
• Exceptional verbal, written communication and editing skills in English. Command of the Indonesian language will be an advantage.
• Experienced in strategising, developing and leading digital marketing campaigns.
• Experienced in executing communications initiatives and events overseas
• Strategic thinker with excellent project management, analytical and problem-solving skills with the ability to independently manage multiple projects
• Able to work effectively in a complex environment, to create and maintain excellent relationships with both internal and external stakeholders
• Meticulous with a strong sense of urgency and responsibility

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses and functions.

Accountability – Hold team and self-accountable to deliver on our commitments

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a highly organized and experienced Project Manager to join our team and oversee the implementation of digital infrastructure projects. In this role, you will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. Your duties will include coordinating efforts across various teams, ensuring resources are allocated efficiently, and managing stakeholder expectations.

Be Part of Our Success

• Develop comprehensive project plans, schedules, budget estimates, resource allocation, and risk management strategies for infrastructure projects.
• Collaborate and Coordinate with stakeholders to identify and establish projects goals and objectives.
• Ensure project requirements and deliverables are clearly defined, documented, and communicated to all stakeholders.
• Monitor project progress, identify deviations from plans and recommend timely corrective actions to keep projects on track.
• Manage on-site project/construction activities to ensure compliance with design specifications, safety standards, and quality requirements.
• Ensure all project activities comply with environmental regulations and industry standards.
• Supervise and coordinate the work of project crews, subcontractors, and other project team members.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Monitor project expenditures and manage project budgets to avoid cost overruns.
• Identify and implement cost-saving measures without compromising quality or safety.
• Implement and enforce quality control measures to ensure high standards of workmanship and materials.
• Conduct regular quality audits and inspections to identify and rectify any defects or deficiencies.
• Ensure all project deliverables meet or exceed client expectations.
• Develop and enforce site-specific safety plans, ensuring compliance with health and safety regulations.
• Conduct regular safety meetings and training sessions for project personnel.
• Investigate and report any accidents or incidents, implementing corrective actions to prevent future occurrences.
• Coordinate with regulatory agencies, local authorities, and other stakeholders as necessary.
• Manage project risks and issues and take appropriate and timely risk mitigation measures.
• Maintain accurate and up-to-date project documentation, including contracts, change orders, schedules, and correspondence.
• Provide status reports to management and stakeholders on a regular basis.

Qualities We Value

• Knowledge in Civil or Architecture Engineering or related field
• Specialist Diploma in Construction Productivity (SDCP) certificate required.
• Basic Concept in Construction Productivity Enhancement (BCCPE) certificate required.
• At least 5 years of relevant experience in the civil construction industries
• Safety related certificate such as supervisor safety, risk management, is preferred.
• Strong knowledge of construction methodologies, building codes and safety regulations
• Possess good communication and interpersonal / management skills.
• Strong analytical skills
• Able to start work immediate or within short notice.
• Singaporean only
• Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Job Description

Within our Workday Business Group your focus will be on the cutting edge of business processes and applications. You will advise our clients and play an important role in the implementation of Workday’s Integration solution. You will gain experience and develop your capabilities working together in teams, receive on-the-job coaching at leading clients as we work with them to transform their systems to the next level. As a Workday Adaptive Lead (Managerial Level), you will be responsible for:

· Analyzing an organization and designing its processes and systems. Assessing the business model and its integration with technology, researching, gathering, and synthesizing information.

· You will be expected to be a subject matter expert (SME), collaborate and manage the team to perform, make team decisions, engage with multiple teams, and contribute to key decisions.

· Provide solutions to problems for your immediate team and across multiple teams.

· Expert proficiency in Workday Workforce Planning is required.

· Expert proficiency in Business Process Design, Requirements Analysis, and Workday Adaptive Planning are recommended.

· Develop innovative strategies to optimize business processes and systems Collaborate with stakeholders to gather and analyze customer requirements

· Design and implement solutions to improve business efficiency

· Conduct thorough research to identify industry trends and best practices

· Provide guidance and support to team members to ensure successful project delivery

Job Requirements:

· Bachelors Degree

· Minimum 10 years of Workday experience

· Experience in Financial Planning and Analysis (FP&A) or Organisation Planning in a complex organisation.

· Design, Maintenance and Reconciliation of complex models, relating to Finance, People, and/or Operations.

· Use of modern planning tools such as Anaplan, OneStream, SAP SAC, Hyperion and TM1, as both user and developer

· Workday Adaptive Certification and/or experience with Workday and/or experience with other leading ERP systems

· Experience working with clients to define requirements and drivers for key business models

· Ability to explain complex Finance, People and Operations concepts to non-technical users

· Ability to work in an iterative development environment while adhering to project constraints

Responsibilities:

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

Qualifications:

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Responsible in leading the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre) in support of the Guest Services Manager.
• Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
• Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
• Ensure that the Department Operational Budget is strictly adhered to.
• Monitor service and Operation standards in the hotel.
• Support Host needs in other departments based on the hotel priorities and anticipated business levels.
• Be available and on duty during peak periods (frequently opening and closing the operation)
• Conduct frequent and thorough room inspections in liaison with Housekeeping.
• Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
• Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
• Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
• Ensure the Guest Services Department meets quality and internal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
• Ensure corrective training is implemented based on the feedback received
• Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
• Ensure that the Guest Services team projects a warm, professional and welcome image.
• Collaborate with Guest Services Manager in preparation of annual department operating budget: Monitor monthly expenses, with emphasis on wages, variances, assisting in preparing schedules, ordering, inventory management, and other administrative duties as needed.
• To undertake any other reasonable task or request as directed by the management.

Requirements

• Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
• Minimum of two years of previous experience in a front office supervisory in an established or luxury/upscale or boutique hotel.
• managerial position, preferably from an international luxury hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

i) Manage the team of sales and manicurist, and manage the shop operations

ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services